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Reviews from AWS customer

14 AWS reviews

External reviews

508 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

New Relic - An automated , Easy to setup Monitoring Solution

  • March 07, 2025
  • Review provided by G2

What do you like best about the product?
- Wide range of Solution and Integrations available
- The sheer ease of setting up the agents
- The amazing free-tier offerings
- Ranges from APM to infrastructure monitoring to distributed tracing
- Powerful Dashboards and alerts
- Multi Environment Support
What do you dislike about the product?
- Pricing can get expensive
- Agent overhead can impact resources
- Privacy control
What problems is the product solving and how is that benefiting you?
New relic provides visibility into our application and server, which helps to detect performance issues or bottlenecks and respond to incidents quicker. New relic's ability to co-relate application errors with server or database spikes or slowdowns helps to identify and mitigate the issues faster, thus significantly improving our downtimes and optimizations. The proactive alerting also helps to optimize performance before the users can notice an impact, therefore making it a critical tool in our fine tuning and reliability monitoring.


    Akshay A.

New Relic: A Powerful Observability Platform for Performance Monitoring

  • March 06, 2025
  • Review provided by G2

What do you like best about the product?
New Relic provides a complete observability platform with real-time monitoring, tracing, and smooth integrations. This makes it easy to monitor application performance and fix issues quickly.
What do you dislike about the product?
There's nothing I dislike about the new Relic.
What problems is the product solving and how is that benefiting you?
New Relic helps to improve web performance and detects customer-facing errors.


    Sarath S.

End-to-End Application Monitoring

  • March 06, 2025
  • Review provided by G2

What do you like best about the product?
Monitor the entire application stack, including front-end (browser and mobile), back-end, and infrastructure. Eg: Monitoring a real-time e-commerce PHP platform's response times during a sale.
What do you dislike about the product?
I use NewRelic on my Magento application. Magento relies heavily on cron jobs for indexing, cache refresh, and order processing. New Relic may interfere with these, sometimes causing unexpected slowdowns or failures in background tasks.
What problems is the product solving and how is that benefiting you?
Helps optimize MySQL performance( slow queries) , Alerts on issues—notifies me before a crash or slowdowns affect customers


    Aswath P.

Optimize, Monitor, and Scale with New Relic

  • March 06, 2025
  • Review provided by G2

What do you like best about the product?
It is a great tool for monitoring, debugging, and maintaining high-performance applications. This tool is used to check logs, servers, and network performance, making it an excellent choice for these purposes.
What do you dislike about the product?
Nothing to dislike about New Relic, almost all the features are very useful.
What problems is the product solving and how is that benefiting you?
I make sure problems are caught early, so they don’t affect users. I work on optimizing apps and infrastructure to keep everything running smoothly. I also manage resources wisely to avoid unnecessary cloud costs. My goal is to improve speed, reliability, and the overall user experience, keeping customers happy.


    Athul S.

New Relic:Best monitoring tool

  • March 06, 2025
  • Review provided by G2

What do you like best about the product?
Its monitoring performance is one of the best in the industry.It helps to find out the performance issues and make the developors life easy.It works seamlessly with AWS, Azure, GCP, Kubernetes, Docker, and CI/CD pipelines, making it ideal for DevOps teams managing cloud-native applications.
What do you dislike about the product?
The platform offers a vast number of features, which can be overwhelming for new users.The pricing structure is not straightforward, especially for businesses scaling up.
What problems is the product solving and how is that benefiting you?
New Relic provides full-stack observability, letting you monitor everything from backend services to frontend performance in a unified dashboard.New Relic uses AI-powered alerts and anomaly detection, ensuring teams get actionable insights instead of unnecessary noise.


    Sangeeth S.

Powerful Performance Monitoring and Optimization

  • March 06, 2025
  • Review provided by G2

What do you like best about the product?
New relic offers real time monitoring and help to identify issues and solve it. Also its integartions help to optimize performance.
What do you dislike about the product?
Its pricing may be find difficult for some users.
What problems is the product solving and how is that benefiting you?
New relic helps detect errors , optimize performance and helps to resolve the issue faster and improve system reliability.


    Sreenath K.

A deep dive into Performance Monitoring

  • March 06, 2025
  • Review provided by G2

What do you like best about the product?
Its real time monitoring and high performance. Also the full stack observability too. It is also very easy to Use and Integrate.
What do you dislike about the product?
Complex UI and High Price is the things that i don t like.
What problems is the product solving and how is that benefiting you?
It helps to solve performance bottleneck issues, System downtimes and also helps in real time monitoring of infrastructure and logs.


    Nisari K.

New Relic review based on my experience

  • March 06, 2025
  • Review provided by G2

What do you like best about the product?
New Relic has user friendly dashboards as well as real-time data monitoring. It makes the work easy by faster troubleshooting process. Very efficient service and integrations across various platforms are easy. Overall good experience.
What do you dislike about the product?
The pricing seems a bit costly. Otherwise nothing to dislike about.
What problems is the product solving and how is that benefiting you?
New Relic makes my work easy by the real-time issue detection and monitoring the application performance. Also it makes the troubleshooting faster and efficient.


    Farzeen M.

New Relic: The Ultimate Tool for Real-Time Application Monitoring

  • March 06, 2025
  • Review provided by G2

What do you like best about the product?
Application Perfomance Monitoring, Real Time Analytics and Notifications.
What do you dislike about the product?
Limited customization in some areas, Integration issues and complex configuration.
What problems is the product solving and how is that benefiting you?
It’s often difficult to monitor the health and performance of applications in real time, especially as systems become more complex with microservices, APIs, and distributed architectures.


    Sulekh L.

Fantastic tool to monitor the server and helpful for the Devops engineers

  • March 06, 2025
  • Review provided by G2

What do you like best about the product?
1. Strong integrations with multiple types of servers and programming languages. As an e-commerce developer, I used to integrate with my Magento websites and AWS server. Whenever the CPU utilization reaches its threshold limit, it will notify us, and I can monitor the system and ensure there is no downtime for the website.

2. Free tier pricing. The Basic needs will be covered in the free tier. Which is very helpful

3. User-friendly and easy to integrate
What do you dislike about the product?
Pricing - For the base level it will cover with free tier, but the free tier has limitations, if we go with pricing models, then Relic offers pay-per-usage, Sometimes the amount will be too high for a high-traffic application.
What problems is the product solving and how is that benefiting you?
New Relic is giving alerts based on the CPU usage, this will help me to check the server and making my customer websites ON all time, In ecom industry the Zero downtime has significant importance. Also it will help me to understand the programs/modules that using high CPU and troubleshoot on the specific point.