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New Relic, APM can help you diagnose production issues
What do you like best about the product?
I like that New Relic is a SAAS solution. I dont have to worry about keeping up with updating a server application on a regular basis. We get new features as they roll out. The agent is simple to install, but some of the plug-ins can be a challenge.
What do you dislike about the product?
Support can sometimes be a pain to work with, since most of our experience is creating tickets and emailing back and forth. Instructions for some for some of the plugins is sometimes not adequate but has become better over the years.
What problems is the product solving and how is that benefiting you?
We needed a way to tie together performance data with application errors. Many of our teams use it to help diagnose issues by narrowing down the issue to a specific time and looking for correlations between performance problems and application errors.
Great preformance and activity monitor
What do you like best about the product?
The easy to configure GUI allows us to manage and prioritize the information that is most useful to our teams. It has proved very useful as an activity monitor allowing us to priorities channels for our customers through their peak usage times.
What do you dislike about the product?
The only flaw I can find with the GUI is the auto logout timer. We use the UI on a heads up display in the office and it times out every two weeks or so. It would be great if there was an option to bypass this.
What problems is the product solving and how is that benefiting you?
Real time monitoring and analysis of customer traffic while maintaining a performance baseline.
Powerful solution for application monitoring
What do you like best about the product?
New Relic is an excellent solution for monitoring the web services/applications, New Relic enables us to measure activity at the macro and micro levels. Really like the NRQL's intuitive construct for its ease of use.
What do you dislike about the product?
Haven't quite understood the APDEX usage and find it misleading at times
What problems is the product solving and how is that benefiting you?
Using a combination of APM, Insights and Synthetic offering to monitor production services and proactively take actions and generate metrics for application availability
Recommendations to others considering the product:
The product is definitely worth the money
Solid monitoring tool - best in class
What do you like best about the product?
overall monitoring great for getting a dashboard one stop shop for server metrics and for providing post mortem analysis on failures and errors
What do you dislike about the product?
pricing is not cheap, standard monitoring gets you far enough
What problems is the product solving and how is that benefiting you?
this provides insight into multiple servers, far too painful once scaled to check on machines one by one. in our case, we have fleets of servers going up and down at any moment, new relics helps alert up when anything is wrong
A wonderful service for performance monitoring and troubleshooting.
What do you like best about the product?
You can effortlessly drill deep down into the code of a web application to find out things like where the most time is being spent by the server, what's using up the most memory, how much time is spent in certain functions throughout the lifecycle of your application, etc.
What do you dislike about the product?
The pricing can be prohibitive for freelance developers. You often need other tools to go along with NewRelic in order to fully troubleshoot a problem, but that's to be expected with an APM.
What problems is the product solving and how is that benefiting you?
We need regular insight into how our applications are performing and tools to use to track down performance issues. NewRelic provides these tools and lets us focus on actually improving performance instead of figuring out how to troubleshoot performance issues.
Recommendations to others considering the product:
If it fits in your budget, it could be an indispensable tool to maximize your application's performance.
Great product, but has gotten more expensive
What do you like best about the product?
New relic is still by far one of the easiest APM products to deploy and gives excellent visibility. its python support is top notch.
What do you dislike about the product?
price hikes. newrelic has increased its prices and is now not as accessible to smaller operations.
What problems is the product solving and how is that benefiting you?
New relic APM is providing us with visibility into our transaction flows, including data tier performance, python application servers as well as python background workers.
Recommendations to others considering the product:
Look whether competitors are able to deliver the results you need and the specific support level you need for cheaper. if not, New Relic APM would be a good choice.
Robust and Peace of Mind
What do you like best about the product?
I like the server features, which i think are a free add-on to the APM (paid) offerings
What do you dislike about the product?
I have found the the pricing plan structure around container-based instances to be hard to navigate in the past, BUT i have heard it was getting much better.
What problems is the product solving and how is that benefiting you?
Insight into our application performance, as well as server monitoring.
Recommendations to others considering the product:
Get a good grasp of what your pricing structure is ahead of time, especially if you're using container-based instance pricing.
Great analytics.
What do you like best about the product?
The ability to quickly analyze performance and error metrics with drill down abilities to see the actual processes that are creating the exceptions.
What do you dislike about the product?
Navigation within APM can be somewhat confusing giving the amount of information presented on each screen. It's not always intuitive.
What problems is the product solving and how is that benefiting you?
Web performance, server performance, error(s).
Recommendations to others considering the product:
Very good product. Pricing is a little complicated.
Great tool for quick snapshot on enterprise application performance
What do you like best about the product?
Tool configuration and setup time for any new application instance is quick and you can start reviewing performance metrics within 5 minutes. Able to monitor back-end database level exceptions as well with tool configuration on Tomcat.
What do you dislike about the product?
Even listening time and information will take close 5 minutes to showup on newrelic interface. It would be great if the graphs can be updated with less turnaround time from the event.
What problems is the product solving and how is that benefiting you?
Able to identify performance bottlenecks for a healthcare product.
Great for both app and hardware monitoring
What do you like best about the product?
See slow requests, go through specific details, like when it happened, what DB request were performed, etc.
What do you dislike about the product?
Not really dislike, they have their own query language so users can build their own insights, I never use it, requires too much time while I need a tool that saves it.
What problems is the product solving and how is that benefiting you?
Analyze application performance, slow requests
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