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Reviews from AWS customer

14 AWS reviews

External reviews

508 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Shashank M.

K2 Security Assessment

  • May 08, 2024
  • Review provided by G2

What do you like best about the product?
Loaded with features and supports customization.
What do you dislike about the product?
A slightly more user-friendly interface would be handy.
What problems is the product solving and how is that benefiting you?
Web Application Firewall and security


    Kristen S.

Easy to track issues

  • May 06, 2024
  • Review provided by G2

What do you like best about the product?
The ability to track issues and relate them to all pieces of my estate plus deployments
What do you dislike about the product?
It takes a while to get used to the navigation of the site.
What problems is the product solving and how is that benefiting you?
Tracking behind the scenes error to front end/user errors.


    Veterinary

Easy to integrate with AWS

  • May 05, 2024
  • Review provided by G2

What do you like best about the product?
Easy to integrate with AWS, as well as javascript and PHP apps. Provides lots of detailed information about the operation of apps and cloud services.
What do you dislike about the product?
By default ships a lot of data. Initially difficult to separate the signal from the noise. They have a good online university and support program to help reduce the scope of telemetery.
What problems is the product solving and how is that benefiting you?
Surfacing anomaly alerts in application operations, and providing distributed tracing across microservices architectures.


    Computer Software

Great tool for diving into DevOps metrics and logs

  • May 03, 2024
  • Review provided by G2

What do you like best about the product?
Easy access to your huge amount of operational data.
What do you dislike about the product?
Expensive tool that takes some time configuring. License overview a bit difficult to understand.
What problems is the product solving and how is that benefiting you?
We need to observe all components we run in the cloud and always be able to dig into very specific issues. New alRelic is a great tool in that regard.


    Khalid S.

K2 Security Plateform Assessment

  • May 02, 2024
  • Review provided by G2

What do you like best about the product?
I like K2 Security plateform because of its easy to use feature and customization support it lends.
What do you dislike about the product?
Overall its amazing so nothing much to dislike here.
What problems is the product solving and how is that benefiting you?
K2 offers signature-less runtime web application, minimum false alerts and application workload protection.


    Higher Education

Tolerant product to monitor and tracking issues

  • May 01, 2024
  • Review provided by G2

What do you like best about the product?
ease of setting up agents in any environments. it's crucial to both testing or production to make quick setup from scratch
What do you dislike about the product?
like every advanced tool any customer must adopt to its excellent gadget.
when you mid level questions about your system environment and health you definitely need more guide. not every documentation can answer completely. Hope they may deliver AI helper to handle specific mixed cases
What problems is the product solving and how is that benefiting you?
of course it's one high way for all our whole environment transparency. ease of setting when new rises


    Oil & Energy

The future of monitoring.

  • April 25, 2024
  • Review provided by G2

What do you like best about the product?
The easy configuration
The indepth advanced metrics
The automatic connection between services and machines saw you can visualize your infrastructure
The plethora of add ons
The connection with many 3rd party apps
The documentation
The support
What do you dislike about the product?
Would like to have more support partners and integrators in our country.
What problems is the product solving and how is that benefiting you?
IT alerting
Server monitoring
Application performance
Incident Management


    Salman H.

i have used the tool on our own infra. i find it is good

  • April 23, 2024
  • Review provided by G2

What do you like best about the product?
Its flexible to use and integrate . No question about this. its easy to use
What do you dislike about the product?
faced some small issues when creating workflows
What problems is the product solving and how is that benefiting you?
I have used this platform as risk and vulneribilty assesment , multiple ways it helped me for our official web application.


    Kartik Bansal

Offers a good interface that helps users quickly find bottlenecks in the area of performance

  • April 23, 2024
  • Review provided by PeerSpot

What is our primary use case?

I use the solution in my company for predominantly API response time. It is used to measure API response time.

What needs improvement?

New Relic is very slow, and the app is a bit frustrating to use, which is something that has been happening a lot in the past year. During the last six months, I have noticed that it has become extremely laggy. The irony stems from the fact that a tool used for performance measurement itself has so many performance issues. I think it has also become too crowded with too many features. I have been using New Relic for ten years, and over a period of time, it has added a lot of new tools and new profiles, which are great, but now the tool has become too crowded. Around 80 percent of the time, I use the tool only for basic use cases, which were all there even ten years ago. The tool has definitely improved the interface, which is good, but apart from the basic features that I need, there are all these features in the tool that crowd the tool's entire user interface, which becomes complex. I like Sentry because its main interface for error reporting and handling has always been very clean and focused while not being crowded with too many things, but I don't know about the solution's future. With New Relic, the tool seems crowded when it comes to its interface, which has too many features.

For how long have I used the solution?

I have been using New Relic for ten years. I use the solution as an end customer.

What do I think about the scalability of the solution?

It is a scalable solution. The product operates as a third-party or SaaS tool, so I believe that it has intra-scalability options.

How are customer service and support?

The technical support for the solution is very good. I rate the technical support an eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

My company has been using Sentry for error reporting, alerting, and monitoring.

How was the initial setup?

The product's initial setup phase was very easy.

One person can manage the product's deployment phase. Once the product is installed, it doesn't require much maintenance.

The solution is deployed on a cloud-based infrastructure.

The solution can be deployed in less than a day.

What's my experience with pricing, setup cost, and licensing?

I rate the product price a five on a scale of one to ten, where one means cheap, and ten means very expensive. I don't remember the product's exact price, but I know my company pays around 500 USD a month for two or three products.

What other advice do I have?

For monitoring purposes, I would say that the product has a good interface for quickly finding performance bottlenecks.

The tool gives a detailed audit of every piece of code, like how much percentage of time it takes, making it very easy for me to first locate the APIs that offer the poorest performance and then go deep dive into those APIs to see which part of the code base of that API is causing performance bottlenecks. Instrumentation becomes quite straightforward and easy with the tool's features.

I don't use the alerting system in New Relic.

My company uses New Relic only when we want to instrument APIs and for performance improvements, but we don't use it for error handling and error reporting since we prefer Sentry for such areas.

I rate the tool an eight out of ten.


    Retail

New Relic Great Tool for Observability

  • March 13, 2024
  • Review provided by G2

What do you like best about the product?
All of its features can be made use of with just ingesting the data with easy integration
What do you dislike about the product?
Need improvement in proactive monitoring (Synthetics) and Bot detection algorithms
What problems is the product solving and how is that benefiting you?
Alerting, Production Issue Triage support, Traffic and Order Trends, Device and OS wise traffic split