I use the solution in my company for predominantly API response time. It is used to measure API response time.
External reviews
External reviews are not included in the AWS star rating for the product.
K2 Security Assessment
Easy to track issues
Easy to integrate with AWS
Great tool for diving into DevOps metrics and logs
K2 Security Plateform Assessment
Tolerant product to monitor and tracking issues
when you mid level questions about your system environment and health you definitely need more guide. not every documentation can answer completely. Hope they may deliver AI helper to handle specific mixed cases
The future of monitoring.
The indepth advanced metrics
The automatic connection between services and machines saw you can visualize your infrastructure
The plethora of add ons
The connection with many 3rd party apps
The documentation
The support
Server monitoring
Application performance
Incident Management
i have used the tool on our own infra. i find it is good
Offers a good interface that helps users quickly find bottlenecks in the area of performance
What is our primary use case?
What needs improvement?
New Relic is very slow, and the app is a bit frustrating to use, which is something that has been happening a lot in the past year. During the last six months, I have noticed that it has become extremely laggy. The irony stems from the fact that a tool used for performance measurement itself has so many performance issues. I think it has also become too crowded with too many features. I have been using New Relic for ten years, and over a period of time, it has added a lot of new tools and new profiles, which are great, but now the tool has become too crowded. Around 80 percent of the time, I use the tool only for basic use cases, which were all there even ten years ago. The tool has definitely improved the interface, which is good, but apart from the basic features that I need, there are all these features in the tool that crowd the tool's entire user interface, which becomes complex. I like Sentry because its main interface for error reporting and handling has always been very clean and focused while not being crowded with too many things, but I don't know about the solution's future. With New Relic, the tool seems crowded when it comes to its interface, which has too many features.
For how long have I used the solution?
I have been using New Relic for ten years. I use the solution as an end customer.
What do I think about the scalability of the solution?
It is a scalable solution. The product operates as a third-party or SaaS tool, so I believe that it has intra-scalability options.
How are customer service and support?
The technical support for the solution is very good. I rate the technical support an eight out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
My company has been using Sentry for error reporting, alerting, and monitoring.
How was the initial setup?
The product's initial setup phase was very easy.
One person can manage the product's deployment phase. Once the product is installed, it doesn't require much maintenance.
The solution is deployed on a cloud-based infrastructure.
The solution can be deployed in less than a day.
What's my experience with pricing, setup cost, and licensing?
I rate the product price a five on a scale of one to ten, where one means cheap, and ten means very expensive. I don't remember the product's exact price, but I know my company pays around 500 USD a month for two or three products.
What other advice do I have?
For monitoring purposes, I would say that the product has a good interface for quickly finding performance bottlenecks.
The tool gives a detailed audit of every piece of code, like how much percentage of time it takes, making it very easy for me to first locate the APIs that offer the poorest performance and then go deep dive into those APIs to see which part of the code base of that API is causing performance bottlenecks. Instrumentation becomes quite straightforward and easy with the tool's features.
I don't use the alerting system in New Relic.
My company uses New Relic only when we want to instrument APIs and for performance improvements, but we don't use it for error handling and error reporting since we prefer Sentry for such areas.
I rate the tool an eight out of ten.