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Reviews from AWS customer

14 AWS reviews

External reviews

516 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Jojo p.

Relic is the best tool with lot of good features

  • April 08, 2025
  • Review provided by G2

What do you like best about the product?
New Relic has advanced features and very user friendly and very easy implement.
What do you dislike about the product?
No notable drawbacks about new relic based on my experience
What problems is the product solving and how is that benefiting you?
New Relic monitors all logs, making easy to analyse data in real time. It can handle large amount of data also.


    Nitheesh k.

Powerful Monitoring with Great Insights

  • March 30, 2025
  • Review provided by G2

What do you like best about the product?
Comprehensive monitoring, real-time insights, and easy-to-use dashboards.
What do you dislike about the product?
High pricing, complex setup for beginners, and occasional performance overhead.
What problems is the product solving and how is that benefiting you?
New Relic helps us spot performance issues, track system health in real time, and catch errors before they escalate. This makes our applications more stable and helps us fix problems faster.


    Sony P.

New Relic : A Comprehensive Monitoring Tool

  • March 28, 2025
  • Review provided by G2

What do you like best about the product?
The best feature i like in New relic is its real time monitoring and its results helps improving the application.
What do you dislike about the product?
Honestly,there is nothing so far i dislike in New Relic.
What problems is the product solving and how is that benefiting you?
The New Relic helps in debugging purposes thus helps improving performance optimization.


    KRISHNA P.

Real time monitoring across applications

  • March 26, 2025
  • Review provided by G2

What do you like best about the product?
Power ful apm, full stack observablity also
What do you dislike about the product?
No this working as expected and i am comfortable
What problems is the product solving and how is that benefiting you?
Provides transcation traces


    Sanjay S.

New Relic The Best Monitoring Tool

  • March 25, 2025
  • Review provided by G2

What do you like best about the product?
The best features in New Relic i like Application Performance Monitoring
What do you dislike about the product?
There is nothing to dislike in New Relic
What problems is the product solving and how is that benefiting you?
It provides real time monitoring into application performance, end to end Observability.


    Arun B.

It offers seamless monitoring, real-time insights and excellent support.

  • March 24, 2025
  • Review provided by G2

What do you like best about the product?
I like most 3 things in New Relic are
1.Intuitive interface
2.Real-time performance insights
3.Customizable dashboards
What do you dislike about the product?
I dislike 3 things are
1.Can be expensive for smaller teams.
2.Steep learning curve initially.
3.Limited out-of-the-box reporting options.
What problems is the product solving and how is that benefiting you?
It helps monitor app performance in real-time, identifying bottlenecks and errors. It provides valuable insights, custom alerts, and reports, improving system reliability, operational efficiency and user experience.


    Steve S.

New Relic : Essential Powerful Monitoring Tool

  • March 20, 2025
  • Review provided by G2

What do you like best about the product?
New Relic is Detailed observability platform with real time monitoring features.
What do you dislike about the product?
Honestly, there is nothing i don't like about it
What problems is the product solving and how is that benefiting you?
Real-time monitoring features and error tracking saves time and increase productivity


    Amal P S.

Comprehensive Full-Stack Observability

  • March 20, 2025
  • Review provided by G2

What do you like best about the product?
It provides full-stack visibility into applications, servers, cloud services, and logs, helping businesses enhance their performance, reliability, and efficiency.
What do you dislike about the product?
Pricing can be a bit expensive. Otherwise it's a good product.
What problems is the product solving and how is that benefiting you?
Logs are stored in different tools, making troubleshooting difficult earlier. Using New Relic we have a Centralized Log Management that collects all logs in one place.


    Information Technology and Services

A fully flexible all in one platform for Observability and Monitoring

  • March 12, 2025
  • Review provided by G2

What do you like best about the product?
1. The dashboard which is completely customizable, is very useful when monitoring. Everything in our priorities can be sorted as in our mind.

2. New relic supports flutter, and monitoring our mobile apps is easy. Best thing: Integrating the flutter agent and get results on our dashboard is very simple.

3. The platform provides quite good customer support, we will get the tickets sorted within a few hours.
What do you dislike about the product?
1. Too costly. Compared with other platforms which provide almost similar features, New Relic price is very high.

2. The SDK for the android platform is not fully optimized. If we implement new relic SDK in our app, the progaurd needs to be disabled, which is not good for the code obfuscation of our app.
What problems is the product solving and how is that benefiting you?
We were using diffent monitorig tools for monitor our app performance and website performance. Now for the past 1 year we are only using New Relic, which let us to track all our product issues in one place.


    Arjun K.

Relic user Review

  • March 12, 2025
  • Review provided by G2

What do you like best about the product?
One of the best thing i like about New Relic is their ability to provide detailed information about things like application perfomance, user experience etc. As a person who works among with the developer's,i could gain more knowledge of New Relic from Developers perspective.
What do you dislike about the product?
However i found some issue's like cost( can be bit more adjustable ), and as well as Relic makes Developer's bit more lazy(as you gois do most of thing's )
What problems is the product solving and how is that benefiting you?
Application Perfomance Testing, Cloud Infrastructure Monitoring, User Experience Monitoring.

By doing so, Relic improves the reliability of application, provides a better user experience as well as development side improvements.