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Reviews from AWS customer

20 AWS reviews

External reviews

579 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Supriya T.

Powerful Application performance manager

  • November 19, 2020
  • Review provided by G2

What do you like best about the product?
- It helps in tracking our mobile applications (both Android and iOS ) performance from anywhere
- A most powerful tool to have an eye on.
- Can use different inbuilt features in it (crashlytics, labs, geographical view of customers using our application , the performance of our application worldwide (if released))
What do you dislike about the product?
Nothing as such at the moment with New relic, have used it a couple of years back and proved to be effective
What problems is the product solving and how is that benefiting you?
- Able to track how our business is growing, able to find out all technical glitches our application is encountering on real devices in real-world
Recommendations to others considering the product:
It's one of the best tools available in the market. All your you have to do is configure, integrate and track it


    Information Technology and Services

A good tool to monitor performance of your application and infrastructure

  • August 28, 2020
  • Review provided by G2

What do you like best about the product?
Couple of things,
-You can see key factors of your system like CPU utilization, memory usage, storage, processes running all in one place.
-Query builder let’s you play with the parameters and time frame you wish to see the data for.
What do you dislike about the product?
On the dashboard, it take a while to refresh stats with current data. I need to manually reload to page to see latest data quickly.
What problems is the product solving and how is that benefiting you?
To set up notifications in case any application or system is at a critical cpu or memory level. Also to view memory usage on the dashboard, instead of having to ssh to the box directly.


    Hazem H.

Newrelic is an amazing solution

  • August 18, 2020
  • Review provided by G2

What do you like best about the product?
most I like is how the gather the logs on the cloud , also they have a great support team.
What do you dislike about the product?
they don't cover network monitoring also they are not able to deploy the solution on-prem.
What problems is the product solving and how is that benefiting you?
flexibility
Recommendations to others considering the product:
good option as PAM


    Jhanvi R.

Software Engineer

  • August 10, 2020
  • Review provided by G2

What do you like best about the product?
I like how everything things is at one place, from page load times, to error rates, slow transactions, and a list of servers running the app.
What do you dislike about the product?
It is not instant, sometime it take time to show data.
What problems is the product solving and how is that benefiting you?
Minimizing application load time.


    Logistics and Supply Chain

Have been using New Relic APM since 2 years on day to day basis.

  • August 10, 2020
  • Review provided by G2

What do you like best about the product?
New Relic is very convenient to use and has a great front end for end users.
It’s simple to view and monitor application performance ,fetch logs etc
What do you dislike about the product?
More features can be added and facilitate to link with more ticketing tools like CRM
What problems is the product solving and how is that benefiting you?
I mostly use New Relic APM to monitor application performance and the representation of data is very simple to understand.
Recommendations to others considering the product:
It’s pretty useful specially to observe application behaviour and monitoring performance.


    Hospital & Health Care

Best tool to analyse the application performance

  • August 10, 2020
  • Review provided by G2

What do you like best about the product?
Tracing the request which are killing the performance of application.
What do you dislike about the product?
Didn't observe till now but will share if i encounter any.
What problems is the product solving and how is that benefiting you?
I monitor my app using new relic and optmize the code based on obervations.


    Hasan B.

Software Engineer

  • August 07, 2020
  • Review provided by G2

What do you like best about the product?
Its a real time analytical tool and very helpful to keep know about your application and server response on every request. I also use it for bug fixing.
What do you dislike about the product?
Maybe it have to be improve from other developers point of view but from my point of view, I have not seen anything wrong with it.
What problems is the product solving and how is that benefiting you?
Mostly we install it on our production server for see the number of request and response of our multiple websites on same server, but it also show us PHP notices which we fix to improve the site functionality.
Recommendations to others considering the product:
Its simple and very helpful. This tool not only give stats of script execution but also shows the database execution and response time.


    Rajan P.

New Relic has been critical for achieving operational excellence.

  • July 28, 2020
  • Review provided by G2

What do you like best about the product?
Extremely simple integration with the New Relic agent.
What do you dislike about the product?
No feature to share the graph/traces over an email. We have to keep taking screenshots for our operational performance reviews.
What problems is the product solving and how is that benefiting you?
We use New Relic to solve the following :

1. Tracing multiple API level and non async transactions such as crons, message consumers, business logic, database (RDS, Dynamo, Redis) connections.
2. Test the performance of our Database queries or other external service calls as a proportion of the entire API level transaction performance.
Benefit: This helps us identify bottlenecks in our performance.
3. Trace JVM level metrics of our services .
Benefit : Helps us analyze and fine tune the garbage collection and identify memory leak patterns.
4. Updates for memory, CPU and transaction level errors / failures. We can view theses failures manually or can set alerts on them which are then integrated with email and Pagerduty.
Benefit: These help us resolve operational errors/inadequacies at the earliest.
5. Analyze the traffic, the load and the performance of our APIs and services.
Benefit: This helps us understand end user /client behaviour and helps us fine tune our services better for best performance on high traffic transactions.


    Nika M.

"New Relic Insights - Great Analytics tool

  • July 12, 2020
  • Review provided by G2

What do you like best about the product?
New Relic Inisghts is a analytical tool, it can provide visualization of real-time data, our company uses to track site load times , how many users viewed our page with a certain device , what ISP were they using and etc , its a very powerful tool that has a lot of features,
It has a great UI, provides a of analytical necessary information , has a great integrative capabilities
What do you dislike about the product?
I highly recommend this tool, can't say anything bad about it
What problems is the product solving and how is that benefiting you?
It gaves us opportunity to track Site perfomance , to give users a great experience and detect any problems that occur


    Stewart W.

Invaluable performance monitoring

  • April 28, 2020
  • Review provided by G2

What do you like best about the product?
Effectively real time stats. Detailed performance insights with minimal setup and negligible impact on the hardware performance.
Good portal for application metrics review.
Very reliable and we have seen very few / if no real outage. Integrates well with alerting tools.
What do you dislike about the product?
The best way to navigate the stats / details can be difficult to get your head around at first, so worth setting aside sufficient time to learn how to use and make the most of.
It is not a cheap product, so beware of you ROI and plans for usage to ensure you get maximum value.
What problems is the product solving and how is that benefiting you?
Production performance monitoring in order to avoid and identify performance bottlenecks.
APM has given us a really useful tool to identify the major causes of performance issues from an application and database standpoint.
Recommendations to others considering the product:
Price will be one of the major considerations for APM as it is not a cheap product. New Relic are very easy to deal with so worth contacting support and getting a trial (and getting help setting up) so you can fully evaluate to see the value this can bring to you.
Make sure you look at the other New Relic tools that can be used in conjunction with APM. We also use Infrastructure component, Alerts and Synthetics.