I use the product for the integration capabilities it provides between my company's servers and the servers from other companies since we operate in the banking sector. I use Red Hat Enterprise Linux (RHEL) for clusters or load balancing. The tool provides an open-source platform to use any program. Many programs can be installed over Red Hat Enterprise Linux (RHEL).
External reviews
External reviews are not included in the AWS star rating for the product.
Offers great security and open-source services
What is our primary use case?
What needs improvement?
I have seen that the upgrade from RHEL 7 to RHEL 8 can be a bit problematic since I have seen some issues during the upgrade of libraries, along with some conflicts with the other libraries in the tool. The aforementioned area can be considered for improvement in the product. Presently, I am not trying to upgrade from RHEL 8 to RHEL 9.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux (RHEL) for two years.
What do I think about the stability of the solution?
It is a stable solution.
How are customer service and support?
I have only used a little bit of technical support. I can say that over the span of years that I have used the tool, I have used the support offered by the product only twice. I don't have much experience when it comes to the support team. The support team did not help me solve my issues, and I had to search for a resolution by myself to solve my problems. People from India who are a part of the support team don't seem to have much experience in solving the product-related problems of the customers. I rate the technical support a six out of ten.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
My company also uses MariaDB as a database, while at times, we use databases from Oracle or PostgreSQL over RHEL.
Sometimes, I use Ubuntu for some of the end-users in my company. Red Hat Enterprise Linux (RHEL) is useful for servers and not for end users. Red Hat Enterprise Linux (RHEL) is very compatible with servers.
How was the initial setup?
The upgradation and migration parts attached to the solution can be described as a very straightforward and easy process. Sometimes, I migrate from the on-premises version to the cloud, which I find to be a very easy process. The servers are up and running very well, so I have no problems with the product.
I have experience with the on-premises version of the product.
What about the implementation team?
The in-house team, consisting of four people, in my company takes care of the upgrade and migration parts attached to the solution.
What's my experience with pricing, setup cost, and licensing?
My company has acquired five to ten licenses from Red Hat Enterprise Linux (RHEL).
What other advice do I have?
My company uses the normal security features provided by the product. Presently, I am taking some courses related to security. My company uses solutions for security purposes, like CrowdStrike Falcon Protection.
I use the documentation provided by the product. I also joined the academy operated by Red Hat Enterprise Linux (RHEL) to learn about courses related to OpenShift and virtualization. The documentation is very easy to understand, and it is also good for learning purposes.
I joined the product's academy courses when Red Hat opened a new branch in Egypt. I have got certificates for learning about OpenShift and virtualization. I am planning to learn OpenStack.
For provisioning and patching, I use Foremen, which is an open-source product implemented by Red Hat Satellite. Foremen is very good and easy to use for patching and security updates.
Leapp or Red Hat Insights are not features that are enabled by default. I don't usually use the aforementioned in the product.
I use Red Hat Store for image-building purposes. Some other programs are installed after the images get installed with the help of the product.
Speaking about whether I use the web console or Convert2RHEL, I would say that I use the terminal console provided by the product, and it is also very easy for me to use.
The product has affected my company's security and uptime since Linux offers a firewall that provides complete security, which is very good.
I hope to use the product in a hybrid environment.
I need to prepare for security standard certifications from Red Hat Enterprise Linux (RHEL) since it can help me understand the features and the security that I need to get from the product for my company, making it something very important for my organization.
Red Hat Enterprise Linux (RHEL) is a big part of my company since we use a lot of servers with its open-source services. Red Hat Enterprise Linux (RHEL) serves as the base of the servers in our company.
Sometimes, I take care of the maintenance of the product, but it is not something that is required all the time. The maintenance process is pretty normal.
As a part of our company's migration or upgrade plans to stay updated, I will be upgrading from RHEL 8 to RHEL 9.
The product does what it is meant for, especially if MariaDB is installed over the tool.
I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
User-friendly with good scripting and security capablities
What is our primary use case?
We are using the full setup in Linux and use the enterprise edition. We're migrating a lot of things over.
How has it helped my organization?
We like that it's open-source and fully secure. We've fully migrated to Linux, and we were able to move everything over from the Red Hat database.
Compared to earlier tools, we get more options, and it's very user-friendly. The patching, for example, is easier. It can also support many things. It took us about six months to realize the solution's full benefits.
What is most valuable?
The solution is very user-friendly.
The Red Hat Enterprise Linux scripting is very good. It is easy for us to access those parts in the Linux portion.
The security is very good. It helps us to maintain overall security.
I have a Linux certification, however, they do have good documentation in order for users to get information about the product.
The management experience for patching is very good. We can do the patching through the portal. We can use it based on our own timing. If there isn't something in production, we can do the patching. The patching experience is very nice compared to what we had to deal with previously. For example, with Windows, the patching would happen whenever. We can control it via the portal, and it is very user-friendly now.
We only use the command line. We do not use the GUI. The graphical user interface is useful. However, we prefer to use the command line as we can do many more things.
Red Hat Enterprise Linux has positively affected our uptime. It's very fast. If you have to do patching, and need to reboot, it doesn't take too much time to do that. It might only take one to two minutes.
What needs improvement?
For the most part, everything looks fine. Everything is going smoothly.
Right now, we need to get memory and CPU via the console. If it was available in the console so that we could adjust these two things, that would be ideal.
For how long have I used the solution?
I've used the solution for the last four years.
What do I think about the stability of the solution?
The stability of the solution is fine. I'd rate it nine out of ten for stability. It's user-friendly and the downtime is low. It won't impact business.
What do I think about the scalability of the solution?
The solution is not deployed across multiple locations. We have around 300 end users.
It is scalable. We can immigrate to servers and it won't impact the business.
How are customer service and support?
We know there are some issues, and if we come across some vulnerabilities, we'll work with support. If we get an error, we'll go to them and discuss the issues. We take advice from them on how to work through problems.
Sometimes, we'll get some errors and we'll send them an email. Sometimes it takes too much time for them to respond. The support time could be better.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We did previously use a different solution.
How was the initial setup?
I was not involved in the installation. I have not worked on the OS level and I'm not involved in the migration to the cloud.
We have eight to nine people on our team that may handle some maintenance tasks. If there are any issues, we can patch and fix them. We go through the portal to handle patching and maintenance. We'll check the system pre and post patching.
What's my experience with pricing, setup cost, and licensing?
I'm not aware of the exact pricing of the solution.
Which other solutions did I evaluate?
We did not evaluate other options. We've fully moved to Linux and used Red Hat Enterprise Linux to do this.
What other advice do I have?
I'm an end-user.
We will be moving to the cloud only. I'm not directly involved in that. The main thing will be that soon everything will be in the cloud only. Currently, I work with the on-premises version only. It's on a VM right now.
This is a good solution if you are handling migrations or your internal environment. It's user-friendly and you can connect with technical support easily. It's also very secure.
I'd rate the solution nine out of ten.
Which deployment model are you using for this solution?
Helps improve security, reduces risks, and is easy to upgrade
What is our primary use case?
We use Red Hat Enterprise Linux to manage our database.
How has it helped my organization?
Red Hat Enterprise Linux helps reduce our risk.
Red Hat Enterprise Linux helps to maintain compliance by making the data required easily accessible to us.
The knowledge base offered by Red Hat Enterprise Linux is good and they provide good training.
Red Hat Enterprise Linux System Roles help manage our database.
I use the Red Hat Enterprise Linux Web Console and Command Manager. The Web Console helps monitor our database and run queries in Command Manager.
Red Hat Enterprise Linux enhances our security.
Red Hat Enterprise Linux helps us meet security standards certification requirements, which is advantageous.
What is most valuable?
The security of the OS is the most valuable feature.
What needs improvement?
The labor required to maintain the on-premises storage systems has room for improvement.
Red Hat Enterprise Linux can benefit from more promotions and demos.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux for one year.
What do I think about the stability of the solution?
Red Hat Enterprise Linux is stable.
Which solution did I use previously and why did I switch?
We run Red Hat Enterprise Linux in parallel with other OS systems. We are satisfied with how well Red Hat Enterprise Linux works with our other products.
How was the initial setup?
Upgrading the versions is straightforward. All the stakeholders from the system side, database side, and consultants are involved in the updates.
What's my experience with pricing, setup cost, and licensing?
The cost of Red Hat Enterprise Linux is reasonable.
What other advice do I have?
I would rate Red Hat Enterprise Linux a nine out of ten.
We have ten people that are using the solution in our organization.
Which deployment model are you using for this solution?
Has a top-notch knowledge base, significantly simplifies risk management and compliance maintenance
What is our primary use case?
I use Red Hat Enterprise Linux for my infrastructure and OpenShift primarily for its Kubernetes capabilities.
I wanted to build infrastructure based on Red Hat for commercial distribution for data centers.
How has it helped my organization?
The built-in security features significantly simplify risk management and compliance maintenance for on-premises deployments. The well-documented and regularly updated features make it easy to find solutions to any issues we might encounter.
Red Hat Enterprise Linux boasts a top-notch knowledge base. Compared to other distributions, it offers comprehensive information for each iteration of the operating system. This information is categorized by Red Hat Enterprise versions – seven, eight, nine, and so on. Likewise, the documentation and knowledge base are further organized by platform versions, like 13 and 14. This clear organization makes it easy to navigate and find the information needed for troubleshooting or understanding specific features. Given the ease of use and depth of content, Red Hat's documentation gets an A+.
The uptime has been reliable, minimizing infrastructure impact.
Red Hat Enterprise Linux's security advisories typically notify system administrators of potential vulnerabilities, allowing them to prepare for patching easily.
What is most valuable?
The most valuable feature is the OpenShift platform.
What needs improvement?
The high cost of Red Hat Enterprise Linux has room for improvement. The high cost in terms of a platform is problematic.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux for six years.
What do I think about the stability of the solution?
Red Hat Enterprise Linux is stable.
What do I think about the scalability of the solution?
The scalability of Red Hat Enterprise Linux depends on its deployment environment. In a bare-metal setup, scalability is directly limited by the hardware server's capabilities. Similarly, virtualized deployments are still constrained by the underlying hardware resources. However, when RHEL is used within OpenStack, the Red Hat OpenStack platform can manage both virtual machines and workflows, enabling horizontal scaling by adding more nodes to the OpenStack cluster. In this scenario, the number of chassis in the infrastructure becomes the primary determinant of RHEL scalability.
How are customer service and support?
The technical support is responsive and efficient, with a streamlined ticketing process. When troubleshooting hardware issues, their technicians typically check relevant files to diagnose potential problems with the chassis or related components.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I previously used Canonical in other open-source projects and pushed for a switch to Red Hat because of my familiarity with it in past projects. My current employer does not utilize Red Hat Enterprise Linux because of the high cost.
How was the initial setup?
The deployment complexity is based on the project and the architect of the particular solutions. There are scripts that we can use to perform the upgrades or migration. The number of people required for upgrades or migration depends on the size of the solution. For a small solution, we can automate and don't require any people. If we are using a third-party solution already in place we can achieve the same goal without a large team.
What's my experience with pricing, setup cost, and licensing?
The combined cost of implementing in hybrid and cloud environments to fulfill all our client's needs can be considerable.
Which other solutions did I evaluate?
There are only three distributions that offer commercial support. Red Hat Enterprise Linux, Canonical, and SUSE. It all comes down to the cost for each organization.
What other advice do I have?
I would rate Red Hat Enterprise Linux a nine out of ten.
The amount of people required for Red Hat Enterprise Linux maintenance depends on the type and size of each project.
Red Hat already provides tools to maintain up-to-date migration plans. These tools can not only identify which components require upgrade but also preserve any already installed elements. Additionally, Red Hat offers a web-based solution for managing upgrade processes if required. However, we can choose alternative options: implementing the solution ourselves or employing open-source software for upgrades. I see no significant challenges with utilizing Red Hat tools for the upgrade process.
I recommend evaluating all the available solutions that offer the tools that Red Hat Enterprise Linux offers and comparing their functionality and cost to avoid issues after purchase.
Which deployment model are you using for this solution?
Moving workloads is easy, helps save cost, and avoids cloud vendor lock-in
What is our primary use case?
We use Red Hat Enterprise Linux on-premises and in the cloud.
How has it helped my organization?
We are able to easily move workloads between the cloud and our data center using Red Hat Enterprise Linux.
Red Hat Enterprise Linux helps us avoid cloud vendor lock-in.
Red Hat Enterprise Linux has helped save us costs.
What is most valuable?
The frequent updates are valuable.
What needs improvement?
The training documentation requires revision. The numerous links to different pages disrupt the flow of information and make it difficult to maintain focus.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux for ten years.
What do I think about the stability of the solution?
Red Hat Enterprise Linux is stable.
What do I think about the scalability of the solution?
Red Hat Enterprise Linux is scalable.
How are customer service and support?
The technical support is good, but they need to work on their response time.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We previously used Windows and switched to Red Hat Enterprise Linux for flexibility and support.
What's my experience with pricing, setup cost, and licensing?
The price for Red Hat Enterprise Linux is reasonable.
What other advice do I have?
I would rate Red Hat Enterprise Linux eight out of ten.
We have around 20 Red Hat Enterprise Linux users in our organization.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Offers portability, security, and stability
What is our primary use case?
We are a Red Hat Enterprise Linux partner and provide host servers for various applications, including web applications and databases.
How has it helped my organization?
Red Hat Enterprise Linux's built-in security features simplify risk reduction and compliance maintenance, making them easy to use. We utilize SA Linux, a highly secure operating system. Its risk mitigation and compliance measures are effectively implemented due to the regular delivery of patches, updates, and bug fixes. This continuous maintenance enhances the stability of the system.
We are able to maintain compliance when it comes to the security regulations.
The level of portability succeeds in keeping our organization agile.
We used several platforms, but Red Hat provides us with a more uniform installation process, a more consistent platform, and easier system maintenance. Additionally, the Ansible playbooks are now simpler to manage due to the standardization of our platform. We quickly realized the benefits of adopting a single platform instead of using multiple platforms. This decision has streamlined our operations and simplified license management for our sales department. Additionally, the purchase process has become more straightforward.
We operate a hybrid IT infrastructure consisting of both on-premises and cloud servers. We have had positive experiences with Red Hat Enterprise Linux, which has enabled us to build and deploy applications with confidence and ensure their availability across physical, virtual, and cloud environments.
Red Hat Insights is a valuable tool for preventing emergencies caused by security vulnerabilities, non-compliant configurations, and unpatched systems. Although we haven't faced an emergency yet, we've noticed that the tool provides valuable advice and sometimes even playbooks to resolve security and stability issues. It's a powerful tool indeed.
Red Hat Insights provides us with vulnerability alerts and targeted guidance. All systems are stable and we have no crashes and no failouts.
What is most valuable?
Red Hat Enterprise Linux's most valuable attribute is its stability.
What needs improvement?
A targeted package tailored for small and medium-sized businesses can help increase business.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux for ten years.
What do I think about the stability of the solution?
Red Hat Enterprise Linux is stable. We have been running the solution for years with no crashes.
What do I think about the scalability of the solution?
Red Hat Enterprise Linux is scalable. We have not encountered any issues. Since we are virtualized, it is merely a matter of allocating virtual CPUs, virtual memory, and so on. The limits are very high, so we are not currently experiencing any constraints.
How are customer service and support?
The technical support is good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We switched from our previous solution to Red Hat Enterprise Linux because of the uniformity of the platform. It is also a larger organization that is well known.
How was the initial setup?
The initial deployment is straightforward and well-documented. The deployment time is between 15 to 30 minutes.
What other advice do I have?
I would rate Red Hat Enterprise Linux eight out of ten.
From what I've seen of Red Hat Enterprise Linux, it's well-documented. There are comprehensive notes and documentation available. I've been using it recently, and I've found that all the information I need is readily available. If we can't find what we're looking for, our support organization is there to help.
We have a virtual environment and deploy the solution from a satellite.
Currently, we require two people for the maintenance of Red Hat Enterprise Linux.
Convenient to use with good features and helpful support
What is most valuable?
One of the valuable features is that it's convenient.
The rest of its features are really nice.
Red Hat enables us to achieve security standards certification. We have been certified for the PPI certification last year.
Red Hat has been good when it comes to building with confidence and ensuring availability across our infrastructure. We are really confident about the security process.
It is implemented across multiple physical and virtual infrastructures. We have applied it on most production servers. They are integrated quite well.
We use the Red Hat system roles feature. We have been using this for automation purposes and to find some tests.
What needs improvement?
The response could be better for urgent issues. If there's an issue with live services, they need to be faster.
It would be nice to have antivirus services.
There should be more upgrades to the security features.
For how long have I used the solution?
I've used the solution for a long time. My organization has used it for more than three years.
What do I think about the stability of the solution?
The stability is good. I'd rate it eight out of ten.
What do I think about the scalability of the solution?
The scalability is decent. I'd rate the solution eight out of ten. Different teams and departments, including application and development teams.
We do not have plans to increase usage in the future.
How are customer service and support?
I'm very happy with the technical support.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have got some other open systems like CentOS. We just have most of our production services to ReadyX from CentOS and Oracle. Red Hat is more secure. The support is very nice as well.
How was the initial setup?
I joined the organization after deployment and wasn't involved in the implementation.
I'm not sure if the solution requires any maintenance.
What's my experience with pricing, setup cost, and licensing?
I'm not really involved in the pricing or the licensing. However, it may be expensive. We have different licenses.
Which other solutions did I evaluate?
We evaluated different options.
What other advice do I have?
I'm a customer and end-user.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
Facilitates our compliance with security standard certifications.
What is our primary use case?
We use Red Hat Enterprise Linux as our core operating system for hundreds of our critical systems including our databases, complete middleware, and over 500 VMs.
How has it helped my organization?
The portability of applications and containers built on Red Hat Enterprise Linux is exceptionally high due to the utilization of Java as the middleware and Oracle as the database. This enables seamless portability across various platforms, regardless of the specific infrastructure employed. As long as Oracle continues to provide support for a particular platform, the applications and containers can operate effectively on that platform. Therefore, the decision regarding the deployment platform rests solely with the company's preference.
The consolidation into a single operating system has brought about significant improvements. Previously, companies often had to manage three or four different operating systems, which was not only costly but also inefficient. With a unified operating system, we can now streamline operations and reduce the number of teams required for maintenance.
Red Hat Enterprise Linux facilitates our compliance with security standard certifications. We receive daily reports and recommendations specifically for applying security patches and related measures.
Red Hat Enterprise Linux is the most used Unix platform in the cloud. We can build with confidence knowing that it is available across physical, virtual, and cloud infrastructures.
What is most valuable?
The integration with Oracle is the most valuable feature.
What needs improvement?
The patching process with Red Hat is disruptive and not very cost-effective. This is why I would like to switch to Oracle Linux, which allows for security patching on a running system. This is a significant advantage of Oracle Linux over Red Hat. With Red Hat, we have to shut down all of our machines at least four times a year for large patches. Oracle acquired the technology for applying these online patches from MIT, and this technology is integrated into Oracle Linux. This allows for systems to be patched without disrupting the work of employees and their organization, which is a major improvement over Red Hat's patching process.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux for over ten years.
What do I think about the stability of the solution?
Red Hat Enterprise Linux is a stable operating system. In most cases, the issues we have encountered have been related to hardware, not the operating system itself.
What do I think about the scalability of the solution?
Scaling Red Hat Enterprise Linux is easy. We have clusters and simply need to add machines to those clusters to scale.
We have more applications being added all the time.
Which solution did I use previously and why did I switch?
Previously, we used HP for our database site before transitioning to Red Hat Enterprise Linux. As we were already utilizing Red Hat Enterprise Linux for our applications, it proved to be a more optimal choice for our database site as well.
What about the implementation team?
The implementation was completed in-house.
What's my experience with pricing, setup cost, and licensing?
We have to pay for the support and features.
The distinguishing feature between open-source competitors and Red Hat Enterprise Linux is the comprehensive support that Red Hat Enterprise Linux provides. Red Hat Enterprise Linux no longer faces competition from HP and Digital in terms of support services, as these companies have ceased offering their solutions. IBM remains the sole competitor, but they recently acquired Red Hat, essentially consolidating the support landscape.
What other advice do I have?
I would rate Red Hat Enterprise Linux eight out of ten.
Numerous open-source Linux operating systems are available, but Red Hat Enterprise Linux provides robust support and a stable platform for large organizations that would benefit from the support.
Organizations should base their decision on which operating system to use for their specific requirements. For Windows or Oracle systems, the corresponding OS should be chosen for support reasons. For Unix systems, Red Hat Enterprise Linux provides the best support.
When I first used Linux 1.0 over ten years ago, I was surprised at how well it worked. I never expected it to become so successful that it would surpass all the major Unix systems, but that is exactly what happened. Today, Linux is used for a wide variety of applications, regardless of the platform. This is due to its exceptional scalability and the low cost of hardware.
Which deployment model are you using for this solution?
Offers role-based access and the ability to seamlessly connect multiple systems with ease
What is our primary use case?
I work as a consultant for a bank. They were using another type of Linux and facing some scripting issues. We are using Ansible for infrastructure, but they depend on different languages. In this fintech use case, the bank performs transactions between two banks. The transactions were getting stuck, but they detected that the money had been transferred.
The money comes from the bank. They transport it from the cloud and deliver it to the channels like Visa, MasterCard, etc. The national bank is also involved at that stage, so there is a pause. When we are using auto-scaling, it requires a small amount of time, so your application will have an error. This is a millisecond process. That is the duration. We were looking for issues like bank fraud. You need to conduct an analysis and restart the service. The data is on Red Hat Linux, and we use EKS for containerization.
We have a hybrid solution combining AWS with an on-premise environment. Moving data to the cloud requires a stable connection because we have multiple systems on-premises and on the cloud. This platform helped us communicate among multiple clouds and our private cloud network.
How has it helped my organization?
Using Red Hat Enterprise Linux enables us to subscribe to other Red Hat services from our portal. We can connect to Satellite with single sign-on logins. We can use the Spring CLI call and the Docker hub. We have a direct subscription.
Red Hat Enterprise Linux has helped us avoid cloud vendor lock-in. We could easily migrate between cloud services from AWS to Azure if we wanted to. Everything is an SCL, so we could deploy the same thing on another cloud. It's highly useful. We can make a script and move the entire infrastructure.
What is most valuable?
The Red Hat Linux comes with Anaconda, a fascinating tool that is useful if I need to connect multiple systems. I also like role-based access.
What needs improvement?
Red Hat Enterprise Linux is a little expensive for some customers who don't have the budget. It depends on the client. They can save money by not purchasing some of the added packages and services. If the client has a budget of $10 million, we can go for the whole bundle.
For how long have I used the solution?
I have used Red Hat Enterprise Linux for four or five years.
What do I think about the stability of the solution?
Red Hat Enterprise Linux is stable.
What do I think about the scalability of the solution?
Red Hat Enterprise Linux is scalable, but it depends on the deployment.
How are customer service and support?
I rate Red Hat support 10 out of 10. I'm a big fan.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have used Ubuntu, which has its own cloud service. Red Hat Enterprise Linux is a better option if the client has a budget. Red Hat Enterprise Linux can be certified and meet compliance requirements.
How was the initial setup?
Deploying Red Hat Enterprise Linux is straightforward, but the complexity and time required depend on whether we are deploying on a virtual machine or a desktop. If we have the correct documentation, the total process can be completed in three to five days.
I have used the Image Builder Tool, but in the latest deployment, I pulled down the repository from the Docker hub. We use our own XML file and create the repository. It's a two or three-day design process for Red Hat Linux. We need one data resource for that process and a second engineer on the support side if we want to set up more servers from their on-site services.
What's my experience with pricing, setup cost, and licensing?
It's affordable, but everything costs money. At the same time, everything adds value for our clients. For example, I was working on a machine-learning project, and they needed more team resources, and all the projects used computing power. By running multiple clusters, the client exceeded the rate for that data. We buy services from AWS, the Azure Marketplace, or directly from Red Hat.
What other advice do I have?
I rate Red Hat Enterprise Linux nine out of 10. I recommend buying the services in a package if you can afford it. If the client doesn't have the budget, we can find alternatives. It depends on the client's needs.
Enables users to increase the file systems dynamically and provides excellent support and subscription models
What is our primary use case?
I work in infrastructure. We have various use cases for Red Hat Enterprise Linux. We use it for the compute feature, which runs on some applications on the front end and databases on the back end.
What is most valuable?
LVM is a valuable feature. It enables us to dynamically increase the file systems or logical volumes. My journey with this feature started 10 to 12 years ago.
LVM is the reason why I started using the solution initially. Nowadays, there are a lot of applications. We can use clustering, security, and optimize security.
What needs improvement?
The product's availability is on the main cloud hyperscalers, like GCP, IBM Cloud, Azure, and AWS. The product should be made available on Oracle Cloud.
I would like to see Ansible as a default in future releases.
For how long have I used the solution?
I have been using the solution for 13 to 14 years.
How are customer service and support?
Although some questions are not business-critical and high priority, they are still urgent. The support identifies such questions as P3 or P4 incidents. Although there's no business impact, we depend on the support team for answers.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We have used SUSE Linux. We have also used open-source tools like Ubuntu, Fedora, and CentOS. We switched to Red Hat Enterprise Linux due to its vast exposure to security vulnerabilities. Its support model, subscription model, and its support for HANA are valuable.
What other advice do I have?
We use the product on-premise, on IBM Cloud, and on Azure. The subscription model of the solution enables us to use hybrid environments. We can enjoy the benefits of the hybrid environment with the bring-your-own-subscription model.
We have plans for upgrades. We have a legacy Red Hat Enterprise Linux. One of the customers has version 5. We are trying to build an upgrade plan for it. We would like to know whether we can directly land on version 9 or if we should go step by step to each version.
The solution's built-in security features are exciting. I like that the solution covers the recent vulnerabilities in the CVEs. The solution should continue to do that.
Overall, I rate the product an eight out of ten.