I have a team that manages CloudGuard for me. We have different research centers using various cloud accounts and are trying to consolidate everything into a single landing zone to protect those areas. From a use-case perspective, I have different laboratories or research centers utilizing it for various purposes. We are mostly focused on AI, and some of those requirements cater to the AI segment as well.

CloudGuard WAF
Check Point Software TechnologiesExternal reviews
External reviews are not included in the AWS star rating for the product.
Cloudguard WAF protects our critical web applications and APIs
We get a consolidated view, good security, and excellent scalability
What is our primary use case?
How has it helped my organization?
From a protection perspective, Check Point is a well-renowned name. We are also using other products from Check Point, such as Harmony, Infinity, and XDR. We have a consolidated view of the overall security posture, which I find quite interesting.
CloudGuard WAF protects our applications against threats without relying on signatures. This is crucial for us to maintain application security and stop the threats coming into our environment, keeping our production part secure.
Check Point CloudGuard WAF works well for preemptively blocking Zero Day attacks and detecting hidden anomalies. It is the best. That is why I am paying for it.
Check Point CloudGuard WAF helps us with overall application and cloud API security. The consolidated view of the security posture that Check Point provides is very useful from an upper management perspective.
CloudGuard WAF has helped reduce our false positive rate by 30%.
What is most valuable?
From a security perspective, it is quite good. I am not very familiar with the detailed features of it because I have a team that manages it.
What needs improvement?
I am pretty happy with the current version. I have not yet used it to its full potential, but there could be improvements as I explore it further. I am content with what I have in terms of features and support, but if I start expanding the usage, I might need more help from them. I already have the best consultants from Check Point.
For how long have I used the solution?
I have been using this solution for around seven or eight months now.
What do I think about the stability of the solution?
I have not observed any stability issues yet. It has been pretty reliable.
What do I think about the scalability of the solution?
The scalability is excellent and is one of its best features.
How are customer service and support?
Customer service is one of the best in the market right now.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We did not use a similar solution previously.
How was the initial setup?
We have a hybrid deployment model with AWS as the cloud provider.
Its deployment was smooth. We did not have any issues.
What about the implementation team?
We used Check Point for the implementation.
What was our ROI?
It has been only six or seven months now. I am hoping that by the time I complete one year, I will see the return on investment.
It has reduced the total cost of ownership for our web application firewall to a certain extent, but I do not have the numbers.
What's my experience with pricing, setup cost, and licensing?
The sales team or account managers from Check Point are top-notch. As I am using other products as well, my pricing was competitive compared to others.
Which other solutions did I evaluate?
I considered other solutions. I decided on Check Point because of its comprehensive suite of applications and the integration with my tools, providing a consolidated view of my security posture.
What other advice do I have?
I would rate Check Point CloudGuard WAF a nine out of ten. I believe there is always room for improvement, but there are use cases I have not yet explored.
Protects our web applications and APIs and has a very low false positive rate
What is our primary use case?
We have been looking for a solution to protect most of our web applications, especially because we have a couple of them available on the Internet.
We are not looking at just the web application but also APIs because as a Telco company, we have a mobile money service and some other services that are API-based. We needed a solution that does not only look at our web applications but also our APIs. When I found out about CloudGuard WAF, it was a perfect match. It could not only protect our web application, but we were also able to protect our APIs. We have a couple of APIs on the Internet.
How has it helped my organization?
CloudGuard WAF has been great. We had no visibility when it came to our web application because, back then, we only had the next-generation firewall. We were able to protect some network-level attacks, but we had no visibility into what was happening at the application level. What we see now is unbelievable. We are talking about 800,000 attacks that we could not prevent before or were not even aware of, whereas now, we get them every day, and it is CloudGuard WAF that protects us against most of them.
CloudGuard WAF has reduced our false positive rate. That was one of the advantages of the solution itself. False positives are one of the main issues that we have with most security solutions, especially because each application has its own way of working. If the solution is not being able to learn how your applications work, there are going to be a lot of serious issues. With CloudGuard WAF, we did not have much of this issue. We never had an issue where something stopped working because of CloudGuard WAF. Whatever was prevented was actually malicious, so we have a very low rate of false positives.
What is most valuable?
CloudGuard WAF is a very straightforward solution. I do not have to worry about signatures. Most of the solutions that are out there are mainly based on signatures, and I have to do a lot of maintenance to get the signature updates, and sometimes, due to a lack of resources, I am not able to do so. With CloudGuard WAF, I have peace of mind, because most of the features are AI-based, and there is not much configuration that needs to be done on my side. Once set, I only go to CloudGuard WAF to check. I do not have to worry about signatures or updates. Everything is done perfectly, and I have a sense of peace because I know our applications are safe.
It is very important for us that CloudGuard WAF protects our applications against threats without relying on signatures. That is definitely one of the key features I need.
What needs improvement?
We are satisfied with the product because it does what we need it to do, but one thing that I would like to see improved in the product is the protection of our mobile applications. When I migrate the traffic from our mobile application to CloudGuard, we are not getting what we expected. We would like to be able to also look at our mobile applications.
For how long have I used the solution?
I have been using Check Point CloudGuard WAF for three years.
What do I think about the stability of the solution?
It is very stable. We run some of the agents on our data centers and never had any issues. We are happy with the solution.
What do I think about the scalability of the solution?
It is completely scalable.
How are customer service and support?
Technical support is very nice. I have encountered a couple of issues related to the solution. They were not actual issues but things that needed clarification, and support was always there. They gave me the right reference to solve the issues that I faced. I do not have any complaints about the support and customer service aspects.
I would rate them an eight out of ten. They have very short working hours. Especially on the weekends, when you call them, the team is not working because they are a very small team. They need to increase the number of people for 24/7 support.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We were using Check Point's next-generation firewall. We are heavily Check Point customers.
What was our ROI?
When it comes to monitoring the solution, I do not have to worry that much about the solution itself. We have the peace of mind that the solution is doing what is expected from us. We do not have to worry much about the solution itself.
It is doing what it is supposed to do, and I do not need people to look at it 24/7. Most of the operations happen in the background, so I do not spend much time on it.
What's my experience with pricing, setup cost, and licensing?
As Infiniti customers, the pricing is manageable, as we have allowances dedicated to each Check Point product. The price is not as high compared to other options I have dealt with in the past.
Regarding the reduction of the overall total cost of ownership, I am not deeply involved with cost management. However, feedback from a senior manager indicates that we have made a positive decision.
Which other solutions did I evaluate?
When we were choosing the solution, we had a couple of vendors. After assessing the advantages of each solution, we found Check Point CloudGuard WAF to be the perfect match for my needs.
First of all, there are no signatures. We do not have to rely on signature updates. That was the main reason. Also, it does not only focus on our web application; it also focuses on our APIs. We have got a couple of them.
We, as a company, focus on consolidation. Instead of having siloed solutions separately where people have to look at different solutions, we focus on consolidation. Being able to have another solution that is consolidated and integrated with the other ones we had was a perfect match for us.
What other advice do I have?
I would rate Check Point CloudGuard WAF a nine out of ten.
Ensuring customer security with comprehensive protection and responsive support
What is our primary use case?
I use CloudGuard WAF for our exposed customer-facing servers.
How has it helped my organization?
It provides security for our customers and our products.
What is most valuable?
This solution not require training. It has its own mechanisms, eliminating the need for training for our applications. The learning curve is quick.
It provides security for our services to customers. As a financial institution, we provide security to our customers and products.
The solution preemptively blocks zero-day attacks and detects hidden anomalies effectively.
The solution reduced the cost to the company when considering that we,with a previous solution, spent many hours on configurations.
It reduced our false positive rate significantly - by 90%.
What needs improvement?
The reporting can be improved. Currently, it is not 100% accurate, however, it is at a good level. I cannot see many logs for our application that are posted under CloudGuard WAF, and sometimes I cannot identify the issues I have with CloudGuard.
For how long have I used the solution?
I have been using the solution for three years.
What do I think about the stability of the solution?
The stability is 100%. I did not have any issues in the last three years during which I had more than ten critical services running on CloudGuard.
How are customer service and support?
Customer support is usually needed during the implementation of the solution. After that, I have only opened a case two or three times, and the response time is very good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I had the same solution with the same company, however, it was on-premise. I moved to a cloud-based solution with CloudGuard WAF, and it is very different.
How was the initial setup?
When considering my previous solution, I spent many hours on the configuration.
What's my experience with pricing, setup cost, and licensing?
Pricing and licensing are really expensive for this product. While it provides a very good security level, the price for each service is high. Small organizations might not be able to afford the price.
What other advice do I have?
I would rate the solution nine out of ten. Overall, it is a very good solution.
Which deployment model are you using for this solution?
Real-time attack recognition and integration provide peace of mind while safeguarding websites
What is our primary use case?
Protecting our websites or our customers' websites is our top priority. We transitioned to Check Point WAF from on-premises WAF to safeguard our external perimeter. Essentially, I am focused on protecting our external infrastructure and web services.
How has it helped my organization?
It helps me sleep at night, providing peace of mind. It saves time, money, troubleshooting, and maintenance and reduces the need to hire people to manage the technology because it is so easy to use.
What is most valuable?
The WAF is the best feature. The application firewall's ability to block and recognize all attacks in real-time, such as DDoS, is invaluable. Identifying attacks and integrating with the rest of the ecosystem are features I am very fond of.
It's a pretty robust product.
CloudGuard protects against threats without relying on signatures. This is one of the best features. As an engineer, I don't have to review signatures one by one by one. 90% of the other players use signatures. So you have to review the attack, the signature, and how to mitigate it, etcetera. Removing the signatures from the equation removes a lot of time required for an engineer to review signatures, apply signatures, verify that these are applied to the infrastructure, etcetera. So removing that from the equation and protecting the infrastructure at all times is very cost-effective.
Signature-based also causes a lot of false positives. So having no signature also helps remove a lot of the false positives.
What needs improvement?
I cannot think of any needed features.
Pricing is high, although possibly justified by the service received. Reducing prices would be welcome.
Integration with more technologies or Check Point products, or on-prem products, could improve robustness. Many organizations are moving to the cloud. Some cannot fully transition and require solutions similar to on-prem devices.
For how long have I used the solution?
I have used the solution for the past two years.
How are customer service and support?
Support is the same with on-premise devices, and it is very good. Since it is cloud-based, I do not need them as much.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have used CloudGuard, Imperva Cloud WAF, and Barracuda Cloud WAF. I have experience with all of the major players.
What was our ROI?
I have seen what we were used to before and how much time we spent. We used to manage on-prem devices for other partners that could run from other vendors. When you migrate to the cloud, it feels like saving 90% of your time.
What's my experience with pricing, setup cost, and licensing?
If the price could come down, I would be very happy with the product.
Which other solutions did I evaluate?
I will not disclose which vendor is the best. In specific cases, some vendors perform well, while others are competitive at the high end. Check Point is one vendor that I really appreciate, and I will not mention the other, however the competition is very close.
What other advice do I have?
I would rate the solution nine out of ten. Nobody is perfect.
Provides robust protection against web attacks with detailed reporting capabilities
What is our primary use case?
I use it on our websites and web servers, and it is protecting against malicious code and injection code, as well as any type of attacks.
How has it helped my organization?
Check Point CloudGuard WAF enhances web application security with AI-driven threat prevention and seamless cloud integration.
What is most valuable?
The Check Point WAF gives me a view that I did not have that occurs on the web servers.
It allows me to show results and reports to demonstrate the attacks, the number of attacks, and prevention measures.
It protects against threats without relying on signatures. The zero-day attacks could be bad. Without this, we wouldn't know al the attacks we're getting. It allows us to save time manually analyzing on the web servers. It frees us up.
It helps against zero-day attacks and protects against anomalies. It's one of the factors that made us choose this solution.
What needs improvement?
For now, the product is doing all that I need, however, I need the support of IPv6.
For how long have I used the solution?
I have used the solution for three months.
What do I think about the stability of the solution?
It is very stable, never crashing or giving me an error that I can see. It responds very quickly and allows me to enter the menu and set up and configure everything without problems.
How are customer service and support?
The customer service is very good. I have opened one or two cases and received quick responses.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have not used any other solutions for a while.
How was the initial setup?
The initial setup is very easy. We use it for our on-prem web servers. It only takes five minutes to deploy.
What about the implementation team?
I used an integrator to help with the implementation the first time. They explained the phases, and it was very simple and quick. The person who helped was from Portugal.
What was our ROI?
I don't have an exact number in terms of ROI.
What's my experience with pricing, setup cost, and licensing?
The setup cost is very simple. It is a really good price considering the functionalities of the product and the price of the license. It is very well-calibrated.
Which other solutions did I evaluate?
We did not evalute another solution. I'm a Check Point customer.
What other advice do I have?
If someone is only using a cloud-native product and not using something like CloudGuard, I'd advise buying it. It is a very good product. Now with WAF, I see many attacks being prevented. It is a good solution for me. I have five million requests per month on our web server. The last results I saw showed maybe 50% to 60% of attacks being prevented.
I rate it ten out of ten. I am very satisfied.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
web servers remain secure and defacement is eliminated
What is our primary use case?
I use the solution for almost all of our web servers.
How has it helped my organization?
Before CloudGuard, we periodically had some website issues. Since we've had CloudGuard, we've never had these issues happen again.
What is most valuable?
The rate limit feature is the most useful feature of the product.
We don't need to rely on signatures. We are protected when the signature doesn't exist.
It can protect against zero-day attacks and hidden anomalies. It blocks items that would affect the company.
We've been able to reduce our false positive rate. It took a bit of time, however, not long. We're near zero false positives.
What needs improvement?
The web user interface needs some improvement, even though the functionality is good. More user-friendly features could be added. Perhaps something between CloudGuard management and the virtual appliance on-site could be faster.
It could be interesting to have an app for smartphones to manage all the cloud environments.
For how long have I used the solution?
I have been using the solution for three years.
What do I think about the stability of the solution?
The stability is always good.
What do I think about the scalability of the solution?
The scalability is always good.
What other advice do I have?
I rate the solution nine out of ten. I am satisfied. It is always good.
Which deployment model are you using for this solution?
Protects against threats and reduces cost of ownership but needs some integration improvements
What is our primary use case?
I have dealt with a very complex situation. We are fortunate to have a global presence in 98 countries. We have about 400 people working worldwide.
Our challenge is to support our customers and protect our infrastructure, which is quite different from normal ones. Unlike a typical company that centralizes everything in a data center, we work in countries with strict legal restrictions. This requires us to create a separate infrastructure for each country. I need something to support us and provide compliance.
How has it helped my organization?
I am a very exposed company, and this solution helps prevent attacks.
What is most valuable?
I have thousands of exposed websites and APIs. Being able to control what is happening and try to prevent any attack is the best feature.
I provide gamification, and if one wants to acquire services like Netflix, they can go through my application. Some people try to find tokens to sell on the black market; however, with the WAF, I'm able to understand what's happening and block it in real-time.
It's important to protect against threats without relying on signatures. If it sees any anomaly, it just blocks it.
Check Point CloudGuard Network Security helps guard against zero-day attacks. Luckily, we haven't had any.
Check Point CloudGuard Network Security helped reduce the cost of ownership for our web application firewall by 50%. We have everything centralized and we can configure everything centrally.
We've been able to reduce our false positive rate by 80%. It's easier to have something automated instead of a person working on this, checking everything.
What needs improvement?
I'm not sure what can be improved. I don't manage the solution. It seems to be a product that runs all the time. They might be able to add more integrations. Security could always be improved. Overall, it's very good.
For how long have I used the solution?
I have used the solution for the last three years.
What do I think about the stability of the solution?
I would give stability a nine out of ten for sure. It is very stable. As an evolved product, there are always areas to mature, of course, however, it provides a very good and mature experience.
What do I think about the scalability of the solution?
I enjoy it the scalability. I can scale up or down based on workload, so I'm very fortunate with that.
How are customer service and support?
I have a great partnership with Check Point. I know a lot of people who work there. For me, it's a very positive and beneficial relationship.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I did not use any previous solutions.
How was the initial setup?
The initial setup was very intuitive. I had minor issues, however, that was due to not reading the documentation properly. Overall, it was a very satisfying and straightforward experience.
What about the implementation team?
I did the implementation by myself, however, I have a partner as well. They can do things first; however, I managed it on my own since it was easy to do.
What was our ROI?
We have yet to see an ROI.
What's my experience with pricing, setup cost, and licensing?
For me, the pricing and licensing is a fair value for what they provide.
Which other solutions did I evaluate?
I did not consider alternate solutions. This was included in my subscription. I have a full suite of Check Point products, so I just use this.
What other advice do I have?
I would rate the solution a seven out of ten. I'm not the one managing it. From what I've heard about the challenges we face, I would rate it a seven. In one project, we had to use mutual certificates, and it wasn't the best experience to configure. It is doable, however, it can be improved. This causes some issues for our customers.
If someone is only using a cloud-native option WAF, they are missing out on agility. We're more agile since we can protect everything we have. And multi-cloud is a real thing. Everyone has multiple clouds, so centralizing everything into one place is the greatest, in my opinion.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Has the ability to protect our applications against threats without relying on signatures
What is our primary use case?
My use case is mainly for new products that come up in the marketing field, products that are fast and need quick assimilation.
We connected protections, mainly of the WAF for products that do not need too much scam validation or more complex functions. The aim was to provide a quick response to marketing campaigns, customer transportation, and things that need very fast implementation.
How has it helped my organization?
Check Point CloudGuard WAF has helped our organization in time-to-market manners; the time to market is very short. Unlike other products we tested, which were a bit more complex, they would take a day's process. Check Point CloudGuard WAF only takes a few minutes of assimilation and then goes live.
Its ability to protect our applications against threats without relying on signatures is one of the benefits I liked about this product. It does not depend on signatures. It looks at the anomaly in behavior. This is what we call a modern application. It saves us the headache of these updates and also the fact that the zero day usually has no signature.
The ability to preemptively block zero day attacks and detect hidden anomalies is exactly its advantage. The zero day does not wait for a signature but looks at behavior. This is how a modern app should be. If you wait for the unknown, your application will be affected, but with this solution, even if you don't know where the attack could come from, the product protects it because of the behavior. That's the advantage.
The assimilation time is short, about a few minutes only, so it is very simple for us and shortens the time of our functions. I'd say it has lowered 30% of our time.
In a product like this, there are not many false positive cases, at least not in our type of implementations, which are not complex. When you do not hear about any false positives, it is a sign that the solution is doing its job.
What is most valuable?
This product is very simple, it does not require complexity in its implementation. Its ability to deploy our materials quickly is what we appreciate the most.
What needs improvement?
I would like it to be able to analyze more complex functions, although I did not examine the case study of more complex implementations. Things like forum fields, etc seem to need a little more focused protection of the fields scheme validation. I would say that the more automation this product has, the easier it will be to work with it.
For how long have I used the solution?
I have been using Check Point CloudGuard WAF for six months.
What do I think about the stability of the solution?
There were never any server issues, they're very stable.
What do I think about the scalability of the solution?
I am not really sure about its scalability since our framework is very limited at the moment. I am guessing that after we try to deepen our use cases, we may scale then.
How are customer service and support?
Check Point is known for providing really good service. If a ticket is opened, it is addressed and not neglected. The emphasis is on the Israeli team, which knows how to achieve escalations and provide a response. We were never left without an answer.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have had several protections from other WAF products that we have tested. Their implementations were longer, more complex, and sometimes, because of the speed we would implement it after it went live because of the times. The time to market was short, and we didn't have time to achieve the desired time window.
Today, with Check Point CloudGuard WAF, there is no way we'll go live without protection.
We used and evaluated Radware and Reblaze. They were very expensive and also dependent on third-party services. With Check Point CloudGuard WAF, everything was done easily in-house.
How was the initial setup?
I'm in charge of the regulations, the SECOPS team is the one involved in the deployment. I'm more of a policy guide, and from what I've noticed, the experience was good.
What about the implementation team?
We always have a business partner who accompanies us in projects of this type. We have always had a good experience with them, the're very professional.
What was our ROI?
The biggest ROI is that the time to market is good; I am not holding back the business. I do not look that much at attack prevention because that's something that every product usually does. The ROI is the time to assimilate and the short time to market. Those are its benefits.
What's my experience with pricing, setup cost, and licensing?
I am less knowledgeable with prices because I only define the requirements and look at the execution. I know that its price is relatively expensive compared to other products but it gives benefits that are worth it.
What other advice do I have?
My advice would be to use this solution since it's cloud-based and the deployment is quick and easy.
Overall, the platform is great. I would consolidate it from the usual infrastructures, though. Every platform requires someone to focus on it, so it would be good if an integrator would be more involved in this specific solution.
Very simple to use, and it gave us a much simpler and friendlier interface
What is our primary use case?
My use cases include the use of WAF, landing pages, etc.
How has it helped my organization?
We see the advantages of a WAF solution when there’s silence, when there are no attacks, no mess, no fails. This is his biggest advantage and how it benefits my company.
What is most valuable?
Overall, it's a good product. I also have f5 for internal things that I use in another area. We work with several products. I’ve been working with a lot of Check Point’s products for a while, so choosing CloudGuard WAF wasn’t a big decision for me.
It's a significant advantage that it's not signature-based; it's not too important to me, but it's good that it's that way.
Its ability to preemptively block zero-day attacks and detect hidden anomalies is the advantage of the product. It knows how to protect against any behavior and saves you from messing with signatures; that's its advantage.
There are no false positives in WAF for the most part. If there is an attack, then you know it, and there is mitigation for it. I wouldn’t say the reduction is noticeable.
What needs improvement?
The assimilation is fast overall. As long as I don't have unique problems that I need support for, usually when WAF works, it works. It's not something you manipulate, it's not an antivirus where you deal with signatures, updates, and upgrades every day. If it works, it works.
For how long have I used the solution?
I have been using the solution for five months.
What do I think about the stability of the solution?
It is a very simple product, it’s very stable.
What do I think about the scalability of the solution?
It has great scalability. I see the involvement of Check Point’s team whenever I want to scale. If I need to scale, I open a Whatsapp group with the director and the team, and we quickly proceed to do so.
How are customer service and support?
I get the delivery I want from Check Point, I am a big enough customer to get the best delivery. I also received full technical support, especially during the implementation.
I would rate them a ten out of ten. They are always quick to respond to me.
How would you rate customer service and support?
Positive
How was the initial setup?
The setup was relatively easy; it's a product that is easy to deploy, and there were no big drawbacks. During the installation, we tested it on two apps first; we saw that it worked as it should, and then we moved on to the other apps. The process itself is not long at all. We have another WAF system that we use in other areas so we were aware of how to run these sorts of solutions.
What about the implementation team?
I work directly with the manufacturer; in this case I worked with someone from Check Point itself.
What was our ROI?
The ROI is that we are not attacked and are confidently protected. When we are attacked, we can understand how important the solution is. We have to get the blow to understand the importance of the solution.
What's my experience with pricing, setup cost, and licensing?
It didn't lower the TCO, it actually raised it, in my opinion. It is more expensive than f5, where we purchased everything as bundles, and Check Point costs more, but it is worth the money.
Check Point is cheaper than Radware. It is relatively cheaper for a WAF solution which is something that we liked and made us choose it. It is a bit difficult to know the price differences since everything is always included in a bundle.
Which other solutions did I evaluate?
We also looked at Radware, but in the end, we chose this solution because it is very simple to use, and it gave us a much simpler and friendlier interface.
What other advice do I have?
My advice would be to check the use cases you need to see if CloudGuard suits you. I recommend the solution in general.
I would rate it a nine out of ten. I can’t give it a 10 because there’s always room for improvement. I’d say that there should be better support from the integration team, I’m not sure if it’s Check Point’s responsibility, though. Overall, the product is excellent.