I use the solution in my company for predominantly API response time. It is used to measure API response time.
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New Relic - Happy Developers & Happy Customers
What do you like best about the product?
New Relic has saved countless hours in debugging and diagnosing issues with our applications and stack. The insights provided are unparalleled and have enabled us to drastically improve customer experience while reducing needed developer hours.
What do you dislike about the product?
There isn't much to dislike about New Relic. The cost can be steep, but the ROI is huge. The hours saved and the improved customer experience far outweigh any associated costs.
What problems is the product solving and how is that benefiting you?
New Relic has allowed us to identify hidden bottlenecks and address the issues without waiting for customer reports.
Deployment tracking has allowed us to review the impact of application changes with detailed metric leading to a higher quality product.
We have reduced downtime and increase customer happiness thanks to New Relic.
Deployment tracking has allowed us to review the impact of application changes with detailed metric leading to a higher quality product.
We have reduced downtime and increase customer happiness thanks to New Relic.
Tolerant product to monitor and tracking issues
What do you like best about the product?
ease of setting up agents in any environments. it's crucial to both testing or production to make quick setup from scratch
What do you dislike about the product?
like every advanced tool any customer must adopt to its excellent gadget.
when you mid level questions about your system environment and health you definitely need more guide. not every documentation can answer completely. Hope they may deliver AI helper to handle specific mixed cases
when you mid level questions about your system environment and health you definitely need more guide. not every documentation can answer completely. Hope they may deliver AI helper to handle specific mixed cases
What problems is the product solving and how is that benefiting you?
of course it's one high way for all our whole environment transparency. ease of setting when new rises
Talha Khan
What do you like best about the product?
We can find all task on the same software.
What do you dislike about the product?
Sometimes its become little complicated to sove some issues.
What problems is the product solving and how is that benefiting you?
we block un wanted traffic by K2
The future of monitoring.
What do you like best about the product?
The easy configuration
The indepth advanced metrics
The automatic connection between services and machines saw you can visualize your infrastructure
The plethora of add ons
The connection with many 3rd party apps
The documentation
The support
The indepth advanced metrics
The automatic connection between services and machines saw you can visualize your infrastructure
The plethora of add ons
The connection with many 3rd party apps
The documentation
The support
What do you dislike about the product?
Would like to have more support partners and integrators in our country.
What problems is the product solving and how is that benefiting you?
IT alerting
Server monitoring
Application performance
Incident Management
Server monitoring
Application performance
Incident Management
i have used the tool on our own infra. i find it is good
What do you like best about the product?
Its flexible to use and integrate . No question about this. its easy to use
What do you dislike about the product?
faced some small issues when creating workflows
What problems is the product solving and how is that benefiting you?
I have used this platform as risk and vulneribilty assesment , multiple ways it helped me for our official web application.
Offers a good interface that helps users quickly find bottlenecks in the area of performance
What is our primary use case?
What needs improvement?
New Relic is very slow, and the app is a bit frustrating to use, which is something that has been happening a lot in the past year. During the last six months, I have noticed that it has become extremely laggy. The irony stems from the fact that a tool used for performance measurement itself has so many performance issues. I think it has also become too crowded with too many features. I have been using New Relic for ten years, and over a period of time, it has added a lot of new tools and new profiles, which are great, but now the tool has become too crowded. Around 80 percent of the time, I use the tool only for basic use cases, which were all there even ten years ago. The tool has definitely improved the interface, which is good, but apart from the basic features that I need, there are all these features in the tool that crowd the tool's entire user interface, which becomes complex. I like Sentry because its main interface for error reporting and handling has always been very clean and focused while not being crowded with too many things, but I don't know about the solution's future. With New Relic, the tool seems crowded when it comes to its interface, which has too many features.
For how long have I used the solution?
I have been using New Relic for ten years. I use the solution as an end customer.
What do I think about the scalability of the solution?
It is a scalable solution. The product operates as a third-party or SaaS tool, so I believe that it has intra-scalability options.
How are customer service and support?
The technical support for the solution is very good. I rate the technical support an eight out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
My company has been using Sentry for error reporting, alerting, and monitoring.
How was the initial setup?
The product's initial setup phase was very easy.
One person can manage the product's deployment phase. Once the product is installed, it doesn't require much maintenance.
The solution is deployed on a cloud-based infrastructure.
The solution can be deployed in less than a day.
What's my experience with pricing, setup cost, and licensing?
I rate the product price a five on a scale of one to ten, where one means cheap, and ten means very expensive. I don't remember the product's exact price, but I know my company pays around 500 USD a month for two or three products.
What other advice do I have?
For monitoring purposes, I would say that the product has a good interface for quickly finding performance bottlenecks.
The tool gives a detailed audit of every piece of code, like how much percentage of time it takes, making it very easy for me to first locate the APIs that offer the poorest performance and then go deep dive into those APIs to see which part of the code base of that API is causing performance bottlenecks. Instrumentation becomes quite straightforward and easy with the tool's features.
I don't use the alerting system in New Relic.
My company uses New Relic only when we want to instrument APIs and for performance improvements, but we don't use it for error handling and error reporting since we prefer Sentry for such areas.
I rate the tool an eight out of ten.
Price competitive platform for complete APM needs
What do you like best about the product?
We love there pricing, tech stack detection and suggestions to install required tools in one click and customized dashboards with easy navigations
What do you dislike about the product?
The only thing that I think would be lovely if the free account can be used to use read only features like APM etc, So far I could read logs but it wasnt permitted for APMs
What problems is the product solving and how is that benefiting you?
It was very hard for us to find production bugs and the traces of it, Now with APM and log monitoring, We are just able to rock the debugging and fix any issues asap compared to before
Decoding Digital EndUser Experience
What do you like best about the product?
Integration Capabilities
Cloud Native Support
End-User Experience
Business Metrics
Cloud Native Support
End-User Experience
Business Metrics
What do you dislike about the product?
Legacy OperatingSystem Support for Agent Installation
What problems is the product solving and how is that benefiting you?
Integrated Monitoring
One Shop Platform
Measurable Action Insights
One Shop Platform
Measurable Action Insights
Great to consolidate observability and monitoring
What do you like best about the product?
New Relic helped me consolidate and correlate my monitoring data. Thanks to its vast feature offering I could put all of my data in logs in a single place and leverage different features to draw a full picture.
What do you dislike about the product?
Lack of hard spending cap - currently there's only alerting on spending which is quite risky especially for early stage products.
What problems is the product solving and how is that benefiting you?
I no longer have to maintain 5 different solutions to provide observability capabilities to my applications
Awesome tool to analyze the applications
What do you like best about the product?
The ease of sending the data to the New Relic portal with most of our applications. The implementation was easy and great customer support which was helpful for onboarding the tool.
What do you dislike about the product?
The documentation on the official webstie sometimes is out-dated and need to be little more clear for reference.
What problems is the product solving and how is that benefiting you?
It helps in identifying the websites performance as well the errors which the user might be experiencing.
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