Responsive, easy to setup and scale
What is most valuable?
It's one of the top-ranking solutions in the market, and it's very responsive. We are using Netskope, and Netskope provides a load of features for SQL, STP, and traffic control.
We have blocked all data-sharing websites like Gmail, Google Drive, and Dropbox. We have also blocked them globally in broadband and Capitec. We are ISO certified, so we use a bunch of tools that we use, so that's why we are using a pro product that is number one in Gartner.
What needs improvement?
If we need to allow a process that is blocked by Netskope, we have to manually check the logs to see why it is blocked. This can be time-consuming and inefficient.
So, I would like to have a feature in Netskope that allows them to manually check the logs without having to open a separate tool.
For how long have I used the solution?
I have been using this solution for last two years.
What do I think about the stability of the solution?
It's a stable product. However, when I implemented it two years ago, it had a lot of issues for us because all things were blocked users were facing a lot of issues regarding website-related issues, and some developers were also facing some issues.
But now it's fine. The user process has improved. Some developers are using PowerShell code to get related, and all processes are unblocked. So, we've developed an ID to allow the related process. Now, it's stable.
What do I think about the scalability of the solution?
There are around 2,000 end users using this solution. It is a scalable solution.
How are customer service and support?
The customer service and support are good. They are available on weekends.
Which solution did I use previously and why did I switch?
We used Symantec before for DLP solution, device control, and proxy solution. All three things were only in Symantec, but Symantec is not a SaaS-based product. If your users come to the premises or over the VPN, that means it works, otherwise, it doesn't work or there is no control. So that's why we moved to NetScope as it's a service product, and the cost associated with it is also less.
How was the initial setup?
The initial setup is very easy.
What about the implementation team?
We have deployed it on a private cloud. We have a single URL, and we have created a username and password. We have also created a load of policies like a secure web gateway and global talk. We have blocked global talk like Gmail, WhatsApp, and Yahoo. If you use a requirement, we can allow it only.
What's my experience with pricing, setup cost, and licensing?
The licensing cost is good for the features. It's about $35 per user per year.
What other advice do I have?
Overall, I would rate the solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
DLP solution for SaaS apps.
What do you like best about the product?
I like the versitility and how you can really fine-tune it. Also, the Netskope score for other companies is really nice feature that we typically have used for vendor assessment (i.e. Security Scorecard/BitSight/Risk Recon)
What do you dislike about the product?
You have got to get the certificates correct and deployed AND configured for CLI tools or you're going to have issues. This wasn't immediately apparent for our deployment, but it is a proxy-based DLP solution, so you have to get your PAC file right.
What problems is the product solving and how is that benefiting you?
We are a regulated, techology company and are required to have certain safeguards, especially around DLP and CASB for cloud-apps (i.e. Slack, Salesforce). Netskope is what we use to meet this requirement. Luckily for us, there are several other features included that greatly helps our security posture.
best web content filter
What do you like best about the product?
It provides web content filtering, it is very useful in IT department and it helps to keep the data secure and reduce the risk .
What do you dislike about the product?
Its software , sometimes automatically starts and create issue. It also has a issue of ui.
What problems is the product solving and how is that benefiting you?
Netskope provide data security, cloud security, network gateways , reduce security risks, and it also helps for threat detection and malwares.
Netskope user review
What do you like best about the product?
Netskope has a variety of features for data security, and it was easy to understand the steps of reports
What do you dislike about the product?
Its not a dislike, but the integration with own systems can be little challeneging but their support service is also good
What problems is the product solving and how is that benefiting you?
While working a client, a real estate business owner, confidentiality of was at peak and we needed a protection solution for it, Netskope fit in our requirement
Provides web content filtering for over 100 categories and helps in conveying information effectively as a company
What is our primary use case?
This mainly concerns the proxy level, with an emphasis on operational work rather than implementation. Forcepoint's implementation is completed.
What is most valuable?
Netskope's control is user-friendly and comprehensible. It also helps in conveying information effectively as a company, making it crucial for customer satisfaction. In essence, it is simple to grasp and facilitates consultant work.
What needs improvement?
In terms of improvements, enhancing support, particularly for OEM support with quicker response times would be beneficial. Additionally, incorporating an agent-based solution for endpoint DLP could be advantageous, as it's a trend seen in solutions like Forcepoint, where a single agent handles multiple tasks. By adding some features for Infant DLP, Netskope could attract more customers.
For how long have I used the solution?
I have been working with Netskope for the past year and a half.
What do I think about the stability of the solution?
I would rate the stability an eight out of ten.
What do I think about the scalability of the solution?
I'd rate the scalability an eight out of ten because there's a competing product to Cisco that might be necessary. Zscaler offers flexibility in working capabilities, especially during customer proof of concept management, though the chances of needing it are minor, around 2-3%. It's essential to consider usage details.
The main issue is convincing customers on the opposite side to switch to the rescheduled side. They need to work on ensuring that all the features provided in NetFlow are available to both end tenants and paid tenants.
How are customer service and support?
They can be improved to be better.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
The key factors for the switch are stability and user-friendliness. When providing the console to the customer's IT team or management, it should be straightforward to understand, handle, operate, and troubleshoot. However, in the case of Zscaler, while it is faster, its control interface can be a bit awkward.
How was the initial setup?
The setup is easy and it is deployed on a hybrid basis.
What's my experience with pricing, setup cost, and licensing?
I would rate the pricing a nine out of ten.
What other advice do I have?
Overall, I would rate it a nine out of ten, with the only area for improvement being the network and endpoint aspects. Specifically, the development part for the endpoint needs work. When considering all the points mentioned earlier, I'd say it's an eight point five, which is acceptable.
Nice cloud security solution
What do you like best about the product?
Ease of setup
Competitive infra
Elasticity of the cloud
Secure web gateway
Require minimal security exceptions
Reliable in terms of new security patches
What do you dislike about the product?
Trust notifications can be made better
Lesser help articles in comparison to their competitors like Zscaler
Regular outages
What problems is the product solving and how is that benefiting you?
Ease of setup- anyone with little security background can easily setup the solution.
Competitive infra- Giving tough competition to Zscaler
Elasticity of the cloud- Multiple options to choose to send your internet traffic irrespective of your location
Secure web gateway- Their SWG infra is quite good and robust. Helps pushing and implementing policies 99.99%
Require minimal security exceptions- very less ssl and security exceptions are required for the traffic
Reliable in terms of new security patches- detects and blocks threats effectively
The DLP Software - Netskope
What do you like best about the product?
1. Easy to Navigate UI.
2. Wide range of pre-defined rules, covering vast number of use cases for detections.
3. Detection capability is of the tool is very good.
4. Less number of False Positive for DLP Detections.
What do you dislike about the product?
A number of issues that I would to highlight:
1. Netskope client and UI sync often fails
2.Often fails to Re-categorised websites repo, making legit sites unaccessible.
3. Netskope client often impact the internet speed on end user machines, even sometimes killing the inmternet completely.
4. Support lacks technical competency, often suggest a re-installation as a solution for every issue.
What problems is the product solving and how is that benefiting you?
Netskope helps us with detect Data Loss Prevention detection, help us keeping a tap on any sensitive data flowing out of the Organisation. It also help prevent browser based attacks and malicious link access by end user.
An user-friendly solution that has diverse portfolio like behavior analytics and content filtering
What is our primary use case?
Netskope has a diverse portfolio range, which includes cloud access security brokers, content filtering, behavior analytics, and security management.
What needs improvement?
Netskope needs to improve its stability.
For how long have I used the solution?
I have been using the solution for two years.
What do I think about the scalability of the solution?
Netskope is a scalable product. My company's 30 percent of the workforce is using the product.
How are customer service and support?
The tool's technical support is good. They have premium support options and will reach back very quickly.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
My company used Netskope because it is user-friendly and has seamless deployment. It has its own cloud and is not reliant on other private cloud providers like AWS.
How was the initial setup?
A new user will encounter moderate difficulty while deploying the solution. Deployment is easy for a person with a networking background.
What's my experience with pricing, setup cost, and licensing?
The tool's pricing is not too cheap or expensive. However, it can be costly for a small business.
What other advice do I have?
I rate Netskope an eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
Netskope : The SASE Leader
What do you like best about the product?
Netskope comes with the best SWG , CASB, and Private access solutions with no compromise in security.
What do you dislike about the product?
Pricing is high compared to other vendors
What problems is the product solving and how is that benefiting you?
Netskope help us in achieving advanced ZTNA by eliminating risks we faced with traditional VPN setup.
Helps to protect against potential threats, but the support needs enhancement
What is most valuable?
Netskope is a one-platform security product that provides security functions. It is the most advantageous product in the Japanese market.
What needs improvement?
Technical support and the user interface could be improved.
For how long have I used the solution?
I have been using Netskope for two or three years.
What do I think about the stability of the solution?
How are customer service and support?
The response time of customer support could be better.
How would you rate customer service and support?
How was the initial setup?
The initial setup varies depending on the customer's needs.
What other advice do I have?
I recommend the solution to bigger companies. Overall, I rate the solution a seven or eight out of ten.
