We have submitted requests on behalf of the customers to help them maintain master data by performing deduplication and assisting with their internal projects to develop a better data product.
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Ready to use out-of-the-box, reducing the implementation time
What is our primary use case?
What is most valuable?
The matching feature of Reltio Cloud is highly effective compared to many other tools available. Additionally, it is almost ready to use out-of-the-box, reducing the implementation time.
What needs improvement?
Whether we want to manage the data or not, Reltio Cloud allows us to onboard it seamlessly. Some features are more robust when exporting. Enhancements are needed to improve the system's capabilities in managing relationships. There is significant room for improvement in how relationships are viewed and managed. Reltio is a cloud-based graphical model, but enhancements in this area would be beneficial.
For how long have I used the solution?
I have been using Reltio Cloud as a partner for over three years.
What do I think about the stability of the solution?
The product is highly stable.
I rate the solution’s stability an eight or nine out of ten.
What do I think about the scalability of the solution?
The tool is suitable for enterprise businesses. We haven't faced issues with scalability. Scaling has different aspects. Sometimes, additional resources or funding are required. Scaling is not just a single step. If the process gets stuck, we need to involve the support team.
The solution’s scalability is good. I rate the solution’s scalability a four out of five.
How are customer service and support?
The technical support has improved quite a lot, but there is still scope for improvement.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup is easy, but it must be done with an understanding of the business and proper configuration.
What other advice do I have?
The real-time data capabilities of Reltio Cloud are excellent. This is what people want and what businesses need. When a change is made or new customers are onboarded, the organization's deduplication and data sharing happens with fewer delays.
Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
Best MDM tool I have come across
What do you like best about the product?
The fexibility and customizations that we can perform is the best. Match and merge customizations are one of a kind.
What do you dislike about the product?
Certain features are not supported directly and require a bit of complex coding to implement
What problems is the product solving and how is that benefiting you?
It helped us in creating a unqiue data set, that can be used for further processing, enabling creative dashboards and accurate results.
Reltio is very user friendly application in terms of master data management.
What do you like best about the product?
-> Good to handle master data management architecture.
-> User friendly
-> Less bug
-> Quick service from Reltio Support upon any queries or platform issues.
-> Leading application in the MDM industry.
-> User friendly
-> Less bug
-> Quick service from Reltio Support upon any queries or platform issues.
-> Leading application in the MDM industry.
What do you dislike about the product?
-> Saved search capability should be improved.
-> UI functionality speed should be improved.
-> UI search sometimes does not work properly.
-> UI functionality speed should be improved.
-> UI search sometimes does not work properly.
What problems is the product solving and how is that benefiting you?
-> Reltio helping on to build a strong master data management architecture.
-> The primary advantage is, it helps on making customer's life easy.
-> It does not crash even after a bulk load
-> The primary advantage is, it helps on making customer's life easy.
-> It does not crash even after a bulk load
For the future
What do you like best about the product?
Saas solution. Data extraction is possible at a very faster rate
What do you dislike about the product?
UI is not very great. Too much for a layman
What problems is the product solving and how is that benefiting you?
Integration with SFMC. Extracting data and linking with marketing cloud.
Recommendations to others considering the product:
Should have pretty good knowledge about the data management tool before using. Surely not made for laymen
Major stability and pageload problems
What do you like best about the product?
There's a faceted search tool ("Advanced Search") that's well designed.
What do you dislike about the product?
Just finished a research project for a client with Reltio serving as a shared data portal and backend for several data cleanup systems. It's got serious, serious problems. They are being told things like "you have too many joins" for very straightforward relational data problems; and pageloads for things like populating dropdown menu options are in minutes. This client has a few million records, nothing unusual.
I don't know what the hell is going on in the backend, but the web UI falling over for very straightforward data entry tasks. Pageloads go to a crawl at 4pm ET; no one knows why (nightly cron jobs in China?). The data entry team goes home at 4pm, then works from home to finish their jobs after dark. It's not good.
I don't know what the hell is going on in the backend, but the web UI falling over for very straightforward data entry tasks. Pageloads go to a crawl at 4pm ET; no one knows why (nightly cron jobs in China?). The data entry team goes home at 4pm, then works from home to finish their jobs after dark. It's not good.
What problems is the product solving and how is that benefiting you?
Shared data store with admin capability
One for the future
What do you like best about the product?
It is a SaaS solution, so less worry about hosting the application, and maintenance of infrastructure. The application is built on latest technologies unlike many other MDM solutions. Being a product in the early stages, they're flexible to work wit their customers to determine the roadmap.
What do you dislike about the product?
While the application is getting mature day by day, my limited experience with the product hasn't been very positive. There were a lot of unknowns, due to the nature of how the product has been implemented, such as dependency on third party cloud infrastructure, tools/software used to develop the product.
What problems is the product solving and how is that benefiting you?
Master data management, primarily to combine metadata from various source systems and analyze, combine and aggregate them using survivorship rules. Some of the benefits
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