Efficient data backups with room for enhanced monitoring and support
What is our primary use case?
We have used the Commvault solution to take mobile backups from our client locations. We had multiple data sites where data was not scattered in a distributed mode, and we utilized the Commvault client with all the users.
We started collecting data from their machines to the centralized server. We especially used Commvault to back up Outlook and flat files, as well as databases like MS SQL and SQL using native services. For other databases, we used Commvault.
How has it helped my organization?
The solution saved us a lot of time, effort, and manpower. It helped us back up remote locations where it is difficult to reach.
It also enabled us to take backups from all clients efficiently. The implementation of Commvault is very easy, especially if it's deployed on machines within the same network.
What is most valuable?
The feedback from users was phenomenal as they did not encounter any problems with backups, whether from Outlook or other data such as flat files and databases.
The functionality and features of Commvault were much better compared to other solutions.
What needs improvement?
Commvault could improve in the area of monitoring and notification services. Upon backup completion, the user is not getting notifications. This might be a feature I'm missing within the system. If it’s not there, Commvault should enhance this functionality.
Additionally, customer support should be improved for quicker real-time assistance, considering the time zone challenges.
How are customer service and support?
In the past, support has been phenomenal, and the people at Commvault have been very supportive.
However, recently, due to time zone differences, it has taken a lot of time to connect in real time with support staff. There is an issue in finding customer support services within India.
How would you rate customer service and support?
What's my experience with pricing, setup cost, and licensing?
Commvault is slightly more expensive than similar solutions. We observed a pricing range of 15% to 17% more.
Which other solutions did I evaluate?
We have evaluated other solutions in the market, but due to the functionalities and features offered by Commvault, we opted to use it despite the higher price.
What other advice do I have?
I'd rate the solution eight out of ten.
Enhancing data management with deduplication, and helps reduce the cost of hardware
What is our primary use case?
We are using Commvault Cloud to back up a VM. We mainly use VM backup. We have kept our storage backups so that in case of a disaster or test environment, we should be able to recover within fifteen to twenty minutes. This is our benchmark.
How has it helped my organization?
Commvault Cloud has helped in reducing the cost for hardware as we are just using standard storage to store the backup instead of requiring special hardware equipment. It allows for server-level hardware backup, which helps in managing storage backups efficiently.
What is most valuable?
The most valuable features of Commvault Cloud include deduplication and compression. Deduplication and compression are critical for us because they provide good compression, which is essential in data management. The time to recover from the disk is a critical requirement. The ransomware protection feature was one of the key considerations for choosing Commvault Cloud.
What needs improvement?
In terms of improvement, the cost factor is a significant area for enhancement, especially during the annual renewal. Competitive products have emerged with less cost, making the pricing a challenging factor. The implementation of field-level restore where you can restore a particular table or field without having to restore the entire backup is something I would like to have.
For how long have I used the solution?
I have been using Commvault Cloud for almost three years.
What do I think about the stability of the solution?
So far, we are all right with the stability of Commvault Cloud.
What do I think about the scalability of the solution?
We have some questions regarding scalability with the current storage setup, particularly with the Synology basic storage we are using, which causes continuous issues. We are evaluating backup storage solutions due to underlying hardware issues.
How are customer service and support?
I do not have any negative feedback regarding Commvault's technical support. They have been clear and helpful in addressing our concerns.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We previously used Aksel backup, but we faced challenges with VM level backups and required protection against ransomware, which Commvault Cloud provided. The ArcServe backup software did not have these features, and as a result, we switched to Commvault Cloud.
How was the initial setup?
I was not involved technically in the initial setup. I was involved in the evaluation process, and subsequently, my team handled the implementation and deployment with our partners. The setup took approximately three to four months and involved minor implementation challenges.
What about the implementation team?
The deployment involved our team and partners. From our side, we had two people handling it, and from the partner's side, one or two guys were involved, making it a team of around four to five people.
What was our ROI?
The major ROI was using simple storage instead of expensive high-end storage for backup. It is more compliance-related, and we utilize cloud backups for redundancy and compliance purposes. We have not seen significant ROI from the backup solution as a whole.
What's my experience with pricing, setup cost, and licensing?
Pricing is a significant factor for our company as the annual renewal is challenging. There are competitive products in the market that have lower costs, which adds to the challenge of the pricing factor.
Which other solutions did I evaluate?
We evaluated Veeam backup as an alternative. Commvault Cloud provided better pricing at the time, along with ransomware protection and deduplication. Additionally, at our time of evaluation, Veeam did not support mixed backups, which was a consideration for us.
What other advice do I have?
I'd rate the solution eight out of ten.
Choosing the Right Data Protection: A Review of Commvault Cloud and Its Competitors
What do you like best about the product?
I like best about Commvault Cloud its strong security and comprehensive data management. The automated backups and detailed compliance features make it reliable and efficient for protecting our data.
What do you dislike about the product?
What I dislike about Commvault Cloud is its complex interface, which can be difficult to navigate. It also sometimes has slower backup and restore speeds compared to other solutions.
What problems is the product solving and how is that benefiting you?
Commvault Cloud solves problems like data loss, security, and compliance. It benefits us by ensuring our data is always backed up and protected, meeting regulatory requirements, and making recovery quick and reliable. This reduces downtime, improves data safety, and saves us time and resources.
Commvault is an exceptional backup/restore tool
What do you like best about the product?
Commvault is an exceptional data backup and restore tool, as well as dedicated support for troubleshooting
What do you dislike about the product?
The integration with OCI environment is very poor
What problems is the product solving and how is that benefiting you?
Commvault Cloud supports hybrid and multi-cloud environments which is an great asset to solve the challenges associated with data protection.
Less headach and wonderful support
What do you like best about the product?
The product is simple and stright foreward, knowledgeble and ready to help support backing the solution. It make life easy and simple to manage
What do you dislike about the product?
nothing much so far. The product is working wonderfully well so far.
What problems is the product solving and how is that benefiting you?
Our customer was using Veritas NetBackup earlier and we praposed the CommVault solution. this is a Government customer so expectation is very high and being a highly secured data, it is not easy to manage earlier. now with all the security features in place we are able to mitigare the risks involved. The next major task was data accessability which we have resolved now fulfilling the customer SLAs
Beyond zero trust and next level backup and data technology
What do you like best about the product?
It is a platform which provdes the best capabilities with completely automated and trasnformation backup, data and ecryption options.
What do you dislike about the product?
Overall training to the entire ecosystem and global admin fraternity.
What problems is the product solving and how is that benefiting you?
We were exploring options on the new roadmpa for the Infrsatructure enterprise and post doign a business case stack we felt this is the most suitable as it brough all the capabilities for our customers that we were looking out for.
Data Integrity and complete backup solution
What do you like best about the product?
Comvault cloud is one of best backup and data secure solution which is one of the best in class and enxt gen technology.
What do you dislike about the product?
The ability to migrate the entire inetgrated solutions and movement of all application and Infrastructure towards the cloud based backup solution.
What problems is the product solving and how is that benefiting you?
We were looking for moving away from our cuurect backup and data solutions because if backup failures, inadequacy and resillency issues . We explore multiple options and alligned with the roadmap and then choose Comvault as an option.
Commvault cloud
What do you like best about the product?
Commvault is very helpful to perform the backups and all types of restores.Recovery is easier in commavult.
What do you dislike about the product?
Sometimes the commvault console will be in hung state.But it was very rare case scenario.
What problems is the product solving and how is that benefiting you?
Commvault is bery benefit to me,backups and recovery was very speed. And can able to restore all types database backup and filesystem backup.
Best product for BK SaaS!
What do you like best about the product?
Commvault Cloud offers robust data security, rapid recovery capabilities, and an easy-to-use interface. Users appreciate the single pane of glass for managing data, which simplifies operations. Additionally, Commvault’s excellent customer support ensures smooth experiences. 😊
What do you dislike about the product?
i don't have any dislike about commvault Cloud
What problems is the product solving and how is that benefiting you?
its was a fail weekly jobs of 365 limitations API and also they resolve the problem
Marius
What do you like best about the product?
Very reliable product and no.down time since purchased
What do you dislike about the product?
Its not a cheap product that is for sure
What problems is the product solving and how is that benefiting you?
Office 365 backup
