Interactive visualization improves decision-making for managers
What is our primary use case?
In the bank, since 2017, I have found Qlik Sense to be a valuable tool. Our use of it primarily depends on the user release. We use Oracle Analytics Server for a CPU release, and alongside that, we use Qlik Sense for C-level, regional managers, and branch managers.
I don't use Qlik Sense personally since my bank prefers it for C-level managers. Although I don't use it directly, another department uses it to prepare reports for Qlik Sense, targeting end-users like C-level users.
What is most valuable?
Qlik Sense provides better visualization. When I look at the reports and dashboards, it has an interactive interface with Qlik graphs, pivot, and interactivity, which makes it easier to use than other tools. C-level managers can easily make decisions about their operations.
What needs improvement?
Actually, I don't have any specific ideas. The last time I built a report for the IT team to monitor their process was about a year ago. They received requirements and tracked progress, measuring how they processed tasks. Power BI offers better pricing compared to Qlik Sense. Qlik Sense has better performance, particularly in its archival system. However, Power BI has better visualizations and interactions with updates in 2023 that provide ease of use. Power BI is more user-friendly than Qlik Sense.
For how long have I used the solution?
I have been using it in the bank since 2017.
What do I think about the stability of the solution?
It is stable. I would rate it ten out of ten for stability.
What do I think about the scalability of the solution?
I believe it is easily scalable. If you buy enough resource licenses, it's okay for you. It is extensible. I would rate it nine out of ten.
How are customer service and support?
Support depends on your consultant firms. In Turkey, the consultant firms are very professional, and they support you. I don't know about other countries, however, in Turkey, consultant firms were very professional. I give them ten points out of ten.
How would you rate customer service and support?
What's my experience with pricing, setup cost, and licensing?
Among the BI tools and data analytics tools, Qlik is the most expensive.
Which other solutions did I evaluate?
Power BI is a better tool than other options.
What other advice do I have?
I would rate the overall solution eight out of ten.
Effective with good performance and versatility
What is most valuable?
The solution offers good performance. In terms of development and everything, it's very effective. Additionally, it is a single product that I can use as an ETL database, BI, and more.
What needs improvement?
The appearance could be enhanced, especially when compared to Tableau or Power BI. Maybe more AI or real-time analytics could be incorporated.
For how long have I used the solution?
I have used Qlik Sense for five years.
What do I think about the stability of the solution?
The stability is very good. I would rate it around seven to eight out of ten.
What do I think about the scalability of the solution?
The scalability is also very good, around seven to eight out of ten. It performs well in terms of performance and load compared to others.
How are customer service and support?
Technical support requires improvement. I would rate it around three out of ten. Basically, I think they lack in the support system.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I used SAP BO, which is more traditional. Performance-wise, it is not so great.
How was the initial setup?
If it is complex, then it becomes even more time-consuming. Setting up a server should take around one or two hours.
What about the implementation team?
The implementation team consisted of around 20 people.
What's my experience with pricing, setup cost, and licensing?
It's expensive. Compared to Power BI, it is definitely costly. I would estimate the cost at maybe five out of ten.
What other advice do I have?
It's a good product. Performance-wise and scalability-wise, it's good. Overall, it's a solid product. They need to improve their marketing strategy, like Power BI, the Microsoft product, however, they are not selling it in the right manner. I would rate the solution eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Available at a favorable price point for users
What is our primary use case?
I use the solution in my company for dashboard building and reporting purposes. In my company, we have a lot of dashboards that are live, and we also work with quite a lot of reports.
What needs improvement?
In our company, we found a few requirements in the tool, which we directly shared with Qlik's team through our account manager.
With the May 2024 release, the tool has covered a lot of products, but I feel there is more to come. I am expecting new updates in the tool.
Qlik Sense requires one to have a lot of technical knowledge. It is an area where improvements can be made.
For how long have I used the solution?
I have been using Qlik Sense for three to four years.
How are customer service and support?
My company gets support from the service vendor team, so we have not contacted Qlik directly.
Which solution did I use previously and why did I switch?
Earlier, I used to use QlikView. Every tool has its own set of pros and cons. It is not fair to compare a tool with another product.
If you look at Power BI, there are a few things you can do that would take a bit of time in Qlik Sense. On the knowledge side, people might need to know how to handle Qlik Sense technically. Power BI requires relatively less effort for a person to manage, especially given its exposure to Excel, so it is a reason why people might be already aware of Power BI and not Qlik Sense. Power BI borrows many features or examples from Excel or Access, which are long-standing Microsoft products that people are already aware of in the present.
What was our ROI?
When used manually, the tool has saved our company a lot of time. For certain projects, we have saved a couple of files for each iteration.
What's my experience with pricing, setup cost, and licensing?
Considering the deal that we have acquired, Qlik Sense is pretty good in terms of price.
What other advice do I have?
The tool's data analysis is useful to help out the teams across the globe and to track their work.
Qlik Sense is linked with our company's SQL servers.
After working with QlikView for a very long time, I felt it did not carry over many of the features to Qlik Sense directly, and it was done over a period of time. Until the tool's MAy 2024 was released, we did not have a hide option for every object, which now they have given, but there is a workaround for it using the layout container. In QlikView, such features were easily available with an expression view. It was much easier in QlikView than it is in Qlik Sense's latest version.
My company is not quite open to AI because of the compliance issues and the data restrictions that we have in place. We are managing AI-related areas in a controlled manner using Python and a few other things, which are being built in-house rather than using open-source platforms.
I rate the tool an eight to nine out of ten.
Reasonably priced and offers a return on investment
What is our primary use case?
My company uses the solution in 60 municipalities in Norway. In my country, the public authorities mostly use the product for municipal planning.
What is most valuable?
The most valuable features of the solution in terms of data analysis need to revolve around the speed that the tool offers. The product of analytical capabilities and the speed for all the applications are good.
What needs improvement?
The communication with the solution's sales managers in Europe is not the best, making it an area that requires improvement. My company usually gets no response from the tool's sales managers.
In Qlik Sense, some improvements are required in QMC since it hasn't improved much over the years. QMC is related to the management console, and though it works, it needs improvement.
Some improvements in the data load editor should be considered. The load manager has different sections, and it should be possible for the user to deactivate/activate code by commenting/uncommenting at a section level.
For how long have I used the solution?
I have experience with Qlik Sense since 2017. My company has a partnership with the solution.
What do I think about the stability of the solution?
It is a stable solution. Stability-wise, I rate the solution a nine out of ten.
What do I think about the scalability of the solution?
It is a scalable solution. Scalability-wise, I rate the solution an eight out of ten.
My company's customers who use the product are medium-sized municipalities, although some municipalities are large.
How are customer service and support?
I have used the community support offered by the product.
How would you rate customer service and support?
How was the initial setup?
I rate the setup phase a seven on a scale of one to ten, where one means it was difficult, while ten means it was easy.
I rate the product's deployment phase a seven on a scale of one to ten, where one means it was difficult, while ten means it was easy.
The solution is deployed on an on-premises model. We consider to move the product to the cloud.
What's my experience with pricing, setup cost, and licensing?
The product is reasonably priced. You need to pay 5,000 Norwegian kroner per user. Microsoft Power BI is slightly more expensive than Qlik Sense.
What other advice do I have?
In terms of ROI, my company's clients in municipalities who use the solution are very satisfied with it.
My company noticed the AI functionalities associated with the product, but we don't use them.
My company's customers use the analytical capabilities offered by the product. The product offers virtualization in the form of line graphs, maps and bar charts.
I would say before using Qlik Sense, consider that its main competitor, Microsoft Power BI, also costs money if you want to deploy it for use outside of the organization. Though Microsoft Power BI pretty tends to be cheap, it is not. If someone wants to deploy Microsoft Power BI the way my company has deployed it, then it can be an expensive affair. Microsoft Power BI pretends to be a free tool, but it is not available for free.
I rate the tool an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Robust tool to Visualise Data
What do you like best about the product?
Data Visualisation, Analytics and storing large data
What do you dislike about the product?
More time to synchronising the data and Loading time is high
What problems is the product solving and how is that benefiting you?
It solved and reduced more time to visualizing the data and filtering the data. Qliksense done this with just a bookmark.
Qlik Sense Analytics
What do you like best about the product?
Easy to use and very reliable, end users can develope reports through available data source.
What do you dislike about the product?
Should enhance Delta Loading. creates many file if you do daily load with bulk data.
What problems is the product solving and how is that benefiting you?
users can create their own format, developers should create structured data source.
Comprehensive and powerful yet expensive tool
What do you like best about the product?
Powerful data modeling and rapid dashboard delivery which doesn't require a data warehouse or data cubes in place.
What do you dislike about the product?
The tool could be expensive and you have to pay separately for different capabilities. For instance have to buy addon for just the alerting feature. Similarly for a large audience or ability to publish the visualizations publicly could be expensive.
What problems is the product solving and how is that benefiting you?
Connecting various data sources from different platforms.
Strong data modeling and mapping
Rapid development of visualization
Ability to alert and export on schedule or data events
Reporting tool
What do you like best about the product?
End user front pages are easy to read and friendly.
What do you dislike about the product?
Not able to modify data bases easily by a simple user
What problems is the product solving and how is that benefiting you?
Hard data collection to be easier for end users
To Qlik or Not
What do you like best about the product?
Qlik Sense offers robust data visualization capabilites with an array of value added products to complement, add if you add the user-friendly interface you get an awesome prodcut. The associative data model is also a plus that can lead an user to many differetn insights.
As for other things it's very easy to make the data integrations since we can implement different data sources with ease, while being easy to collaborate and share reports/dashboards, scale the datasets, implement Stream and User Governance/Security,
If we top all of this with the mobile accessibility and the awesome community and experts around all of the topics we get a very desired software.
The customer support is also very fast and clear, so no question is left behind.
What do you dislike about the product?
Sometimes, as a service admin, is hard to troubleshoot some problems with ease, but in the end with the help of the community and the Support, we can solve the issues.
What problems is the product solving and how is that benefiting you?
At our department we face many topics that could be an issue to us, fortunately Qlik can help with Data Complexity, breaking down Data Silos. Another thing that Qlik does well, is using the Streams to better segregate the BUs.
Qlikview: A Powerful tool for financial reporting solutions
What do you like best about the product?
Very helpful for any advanced or intricate reporting / analytics that need to be done. High amount of features to make use of in countless different and creative ways.
What do you dislike about the product?
The other side of the coin; the intricacies of Qlikview gives it a steeper learning curve. It does not have the ease of use that Qliksense has.
What problems is the product solving and how is that benefiting you?
Creating highly intricate budget templates for annual use, far easier than if the people would've had to do it manually every year. Financial reporting is also made far easier in Qlikview.