We use Boomi for integration. I manage the Boomi team at my company.
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Stable product, suitable for limited integrations and lacks flexibility
What is our primary use case?
What needs improvement?
Every product has its pros and cons. Boomi has some drawbacks, but it's generally okay. It could be better in terms of features, flexibility, and especially storage. We have issues there.
In day-to-day operations, tracking transactions is a major challenge. It takes hours to track a single transaction. It is not a straightforward process.
Other products like TIBCO or IBM have simpler transaction tracking by ID. In Boomi, it's much more time-consuming. We need to go through each and every timestamp and identify the transaction details. It is a pain point for us.
We use Boomi only for process execution. We used it for API and APM but switched to Azure APM. The low latency mode is another pain point. General mode consumes a lot of resources, but to have adequate logging information, we need to deploy in general mode.
Whereas low latency gives very good throughput and good performance, but we are losing a lot of important information. So these are the some of the aspects.
For how long have I used the solution?
We've been using it for four years.
What do I think about the stability of the solution?
It has been a stable product.
What do I think about the scalability of the solution?
Scalability is another challenge for us. It is not scalable, not for our architecture and implementation setup. It hasn't been scalable for us.
It's used across multiple countries, so there are quite a few end users using this in our company.
How are customer service and support?
The technical support is good, albeit a bit expensive. We used to have professional services but now manage it internally with other vendors.
Support is actually very good. Response speed depends. Only for P1 and high-priority cases do you get quick responses. Otherwise, we need to chase them for P2, P3, or P4. We might wait a while for traction. But knowledge-wise, support is good. They have good people with good knowledge.
So, I would rate it a seven out of ten for knowledge and support, but perhaps a lower score for response speed on lower-priority cases.
Unless we go with professional services, it's expensive. Regular support is okay, though.
How would you rate customer service and support?
Neutral
What's my experience with pricing, setup cost, and licensing?
The pricing is not reasonable at all. It's very high. Maybe Boomi is making changes recently, planning to triple the prices. That's a significant increase, and that's not gonna work at all for us.
Which other solutions did I evaluate?
We are planning to switch from Boomi. We are looking at Azure Logic App and Software AG. We're just exploring and have a year before making a decision.
What other advice do I have?
For Boomi, if your integration scope and work are limited, you can go with it. But for complex landscapes with multiple systems and close transaction monitoring, especially in finance or insurance, then you should look for more futuristic tools.
We've worked with many integration tools. For Boomi specifically, I'd rate it a six out of ten.
A highly scalable and reasonably stable tool that needs to improve on its prices
What is our primary use case?
Boomi AtomSphere Integration is a product used in some major pharmaceutical companies, making it quite a good solution. I had previously been in a major project where the solution was used. The solution is useful for integration with the data warehouse and SAP systems.
What is most valuable?
The most valuable feature of the solution is its monitoring part to debug certain issues and find problems.
What needs improvement?
I have not been so deeply involved that I could comment on what needs improvement in the solution. In general, I have not been an actual high-level user of the solution to comment on details concerning improvement in the tool.
I remember that one of my customers felt that Boomi AtomSphere Integration was a highly expensive product, owing to which they were looking for cheaper solutions. The high price of the solution is an area of concern where improvements are required.
For how long have I used the solution?
I have experience with Boomi AtomSphere Integration's latest version.
What do I think about the stability of the solution?
It is a stable solution. Stability-wise, I rate the solution a nine out of ten.
What do I think about the scalability of the solution?
It is a highly scalable solution. Scalability-wise, I rate the solution a ten out of ten.
My clients who use the solution are mostly enterprise-sized businesses.
How was the initial setup?
I rate the product's initial setup an eight on a scale of one to ten, where one is difficult, and ten is easy.
The solution is deployed on a private cloud.
The solution's deployment phase took weeks to be completed.
What's my experience with pricing, setup cost, and licensing?
I rate the product's price an eight on a scale of one to ten, where one is cheap and ten is expensive.
What other advice do I have?
In my company, we use many video conferencing tools. I have seen that in video conferencing tools, the counterparts are very different. I have experience with Zoom, Microsoft Teams, and Tencent Meeting.
I was not deeply involved in Boomi AtomSphere Integration since it was already up and running when I joined my company's project. I could look back in the past to find out the product's history, and that is the most I can do. I know what the product is used for, but I can't go too much into the details.
Whether I would recommend the product or not actually depends on what a customer wants to achieve with the solution while also considering factors like the experience of the integration team and the kind of support a customer has in their company. It is not just about the technology but also the skills of a company or the partners with whom a company has relations.
Compared to Boomi AtomSphere Integration, there are easier products around, like MuleSoft or Jitterbit. I see MuleSoft or Jitterbit evolving since they have established a lot of integrations, depending on the markets and other things. From my perspective, Jitterbit was easier to operate and set up, while MuleSoft tried to simplify their product a lot when compared to Boomi AtomSphere Integration. MuleSoft started off as a very complex product, but now it's getting easier and easier, and MuleSoft now has a lite version. I didn't hear anything about Boomi AtomSphere Integration, especially in terms of major product improvements, which I know about.
I rate the overall tool a six out of ten.
Which deployment model are you using for this solution?
Private Cloud
A good tool with ETL functionalities and optimization feature
What is most valuable?
I like the tool's optimization feature.
What needs improvement?
Boomi AtomSphere Integration should scale up on the migration area.
For how long have I used the solution?
I have been using the solution for a month.
What do I think about the stability of the solution?
I rate Boomi AtomSphere Integration's stability a seven out of ten.
What do I think about the scalability of the solution?
I rate the solution's scalability a six out of ten. My company has one to two users for the product.
How was the initial setup?
Boomi AtomSphere Integration's deployment took one month to complete.
What's my experience with pricing, setup cost, and licensing?
Boomi AtomSphere Integration is expensive. I rate its pricing an eight out of ten.
What other advice do I have?
Boomi AtomSphere Integration is a good tool that offers ETL functionalities. I rate it a six out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
BoomiIntegrationPlatformsaService
What do you like best about the product?
It helped solve simple to complex, multi-step processes and connect apps, databases
What do you dislike about the product?
It was complex to use and there was a lot of steps
What problems is the product solving and how is that benefiting you?
Connecting apps
Boomi review
What do you like best about the product?
Boomi is an integration platform that can be implemented in the cloud.on premise. It offers for low code between apps and systems , and greate customizability for users.
What do you dislike about the product?
In UI There is still some more difficult functionality to navigate.Error messages are misleading some times.No support for modern real time like webhooks custom sql ingestion sometimes tricky.
What problems is the product solving and how is that benefiting you?
The UI integration and some kind of API's Integration need to update. By Providing more connectors for connecting third-party systems like IBM application gives to users.
Cost effective cloud integration platform
What do you like best about the product?
It's so easy to use zero coding required the platform is on the cloud it provides out of the box connectivity to most platforms easy to maintain and very active community company quickly it's an intuitive product and makes creating integrations easy
What do you dislike about the product?
Dell boomi Community can exceed the development pipeline capacity for therefore resulting in longer than desired time to market for futures
What problems is the product solving and how is that benefiting you?
Simple to use quick to develop I was able to develop a workable process in one day very powerful if winning to do some coding where needed to large number of connector available for most inter prise apps
Works out of the box
What do you like best about the product?
Scales easily, licensing approach lets us control costs, does not have a steep learning curve, easy set up, active user community, lots of documentation, pre-packaged connectors, training options
What do you dislike about the product?
Some documentation examples need to be expanded / more detailed
Need better debugging support
More detailed error messages
Need better debugging support
More detailed error messages
What problems is the product solving and how is that benefiting you?
We use Boomi to integrate a wide range of internal systems with external partners and their systems.
We are able to quickly develop proof-of-concept integrations. The learning curve has not been steep. We have both technical and non-technical Boomi users that are able to us the product efficently.
We are able to quickly develop proof-of-concept integrations. The learning curve has not been steep. We have both technical and non-technical Boomi users that are able to us the product efficently.
Recommendations to others considering the product:
Reach out to local organizations that use the product and get their feedback.
Powerful application with tons of promise
What do you like best about the product?
Boomi offers an easy to use GUI that allows anyone to quickly build simple or complex processes. It allows you to build complex processes with little to no coding knowledge. It’s a powerful integration application with a relatively small learning curve. The GUI makes it easy to follow the flow of the process. Boomi has a built in process that allows you to easily deploy between different environments. Built in API allows for quick and easy setup of web services. Community where users are able to submit and vote on improvement suggestions allows users to have a say in the features of the product.
What do you dislike about the product?
Boomi’s decision to charge based on connectors limits the reusability of processes. This can make it painful as you have to rebuild processes that are doing essentially the same thing but connecting to different servers. The web based portal is prone to slowness in a few areas making it painful to use when doing certain tasks (updating extensions for instance). Can require extensive customization to get the product working to it's full potential. The product still has a lot of room to grow and mature.
What problems is the product solving and how is that benefiting you?
Setting up batch and realtime transfers for multiple business needs.
Recommendations to others considering the product:
Great tool and easy to use tool. Still needs work to make processes more reusable.
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