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442 reviews
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    reviewer2701689

Automated data processes enhance warehouse organization with intuitive UI

  • May 02, 2025
  • Review provided by PeerSpot

What is our primary use case?

I worked at Canadian Nuclear Laboratories or Atomic Energy of Canada, a bigger company. We used Boomi iPaaS to populate tables in our data warehouse by creating automated data processes using a graphical interface, rather than writing the SQL scripts manually. Boomi iPaaS made it easier to organize the ETL procedures to populate our data warehouses.

What is most valuable?

Boomi iPaaS makes it easy to organize ETL procedures that populate data warehouses. The graphical user interface makes development more intuitive for building warehouses. It automates the creation and population of a data warehouse, reducing the need to write SQL scripts and procedures.

What needs improvement?

Boomi iPaaS needs better source control. It is not as good as it could be in terms of managing versions and running what-if scenarios.

For how long have I used the solution?

We had Boomi iPaaS for probably four years.

What was my experience with deployment of the solution?

The setup for Boomi iPaaS was given a rating of seven out of ten, indicating it was easier than difficult. It was set up fairly quickly.

How are customer service and support?

Dell's support for Boomi was rated an eight out of ten. It was pretty good, with ten being the best.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We built our own data solution that we called Dataverse, which was kind of a data warehouse before using Boomi iPaaS.

How was the initial setup?

The setup was rated around seven, meaning it was relatively easy to set up.

What about the implementation team?

We had a Microsoft partner to help with the implementation of Boomi iPaaS. The deployment took about a month as we did not have an existing warehouse to convert.

What other advice do I have?

I would rate the overall Boomi iPaaS solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises


    Harish R.

Integrate with multiple different data systems

  • April 10, 2025
  • Review provided by G2

What do you like best about the product?
Easy to develop and Easy to integrate with different systems and good customer support.
What do you dislike about the product?
for the transaction prices is little huge compare to other integrations platforms.
What problems is the product solving and how is that benefiting you?
To integrate with multiple different data systems


    Vidyasagar Y.

One stop Integration Platform for most of your integration Needs

  • April 04, 2025
  • Review provided by G2

What do you like best about the product?
Ease of Use, development friendly with Lowcode/Nocode Platform for your integration needs with great help documentation and user community support. Self learning/trainings are also available to get used to the technology and platform.
What do you dislike about the product?
Boomi platform costs such as connector Licensing and scalability costs for an enterprise with dynamic Integration needs. Development of Complex integrations with lot of business logic, complexity in implementing custom solutions and performance issues with Large Data volumes.
What problems is the product solving and how is that benefiting you?
Implementing integrations with Legacy systems, On-premise and cloud applications.
Implementing A2A and B2B integrations using a single platform with the capabilities of managing Organization Trading Partners with different communication protocols.
Supporting Realtime Integrations through Event Driven Integrations and APIs.
Provides speed and agility in building integration solutions.
Increase the efficiency and productivity within the organization by simplifying IT Landscape.


    Bhanu Prakash M.

boomi to integrate with other external systems/clouds

  • April 02, 2025
  • Review provided by G2

What do you like best about the product?
we implemented very quickly and easy to use of features. we integrated with other clouds to move data in different applications
What do you dislike about the product?
Need more support from customers and quick response is required
What problems is the product solving and how is that benefiting you?
we integrated salesforce and zuora with boomi api


    Pradeep Nunna

Enables swift integration and automation for seamless order-to-cash processes

  • March 05, 2025
  • Review provided by PeerSpot

What is our primary use case?

We primarily use Boomi iPaaS as an integration product on the cloud. It is widely used in the retail industry, mainly for order-to-cash processing. The product is mature in the market and has a wide customer base with a variety of use cases.

What is most valuable?

Boomi iPaaS offers different modules based on customer use cases, which I find valuable. The integrations and API management are particularly beneficial. The setup process is straightforward, and within three days, you can start working on Boomi iPaaS. It provides automation for everything from order to cash, which is thoroughly documented, tracked, and streamlined within Boomi iPaaS. Additionally, Boomi aids initiatives involving AI by allowing prompts to create integrations and automatically generating documentation.

What needs improvement?

Although Boomi iPaaS is top in the market, there might be room for improvement in the ETL aspect, which was recently integrated as another module. This aspect of Boomi iPaaS is not mature enough at the moment.

For how long have I used the solution?

I have used the solution for about twelve years.

What do I think about the stability of the solution?

I find Boomi iPaaS very stable.

What do I think about the scalability of the solution?

Boomi iPaaS is scalable. We have built approximately 1,100 interfaces for one customer, which is a significant achievement.

How are customer service and support?

The community for Boomi iPaaS is quite large, with about 10,000 resources available on the community portal. The tech support is very good, offering immediate responses and chat options.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of Boomi iPaaS is straightforward. For the cloud version, you just need access to the cloud platform and can start working on it immediately. For on-premises, you need to download and install the runtime, which takes only a couple of minutes.

What was our ROI?

Boomi iPaaS has significantly impacted our ROI. We have automated complete order-to-cash processes for multiple customers, saving over 90 million dollars.

What's my experience with pricing, setup cost, and licensing?

The pricing for Boomi iPaaS is reasonable, costing around $6,000 per year. It is affordable even for small customers, like a salon with a couple of branches.

What other advice do I have?

Boomi iPaaS has a short learning curve, and you do not need to be a technical person to work with it. I would recommend it to others considering its integration capabilities, API management, and automation. I rate Boomi iPaaS ten out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other


    Shubham D.

Review on boomi

  • January 09, 2025
  • Review provided by G2

What do you like best about the product?
Ease to use as it is a low code platform and i am working as an administrator.Training videos are very good quality and the concepts are explained very good manner with the animated videos.
What do you dislike about the product?
Did not find anything wrong with the platfform boomi
What problems is the product solving and how is that benefiting you?
So i am an working as an admin, and i used to deploy the processes in the different env, as it is low code platform so it becomes easier for me to understand things. We can easily integrate boomi with other cloud platforms such as azure and aws. It gets integrated very easily, and the support team work very actively.


    Eugene Paden

Integration solution proves maturity and drives productivity

  • January 07, 2025
  • Review provided by PeerSpot

What is our primary use case?

We are actually using Boomi in Kubernetes clusters. We deploy it in our own clusters for performance, specifically within the retail industry. Due to the high volumes and numerous integrations, we use Boomi to connect to delivery partners for same-day delivery of products. 

We have a significant number of integrations for our clients, primarily compact with multi-system sources. For example, an order might come from online or through phone. We then determine which delivery partner will handle it, considering they have their own systems. We also monitor the status to see if it has been picked up or delivered.

What is most valuable?

The maturity of the product is significant. It has been proven in the industry, and we have used it for a long time. When developers learn how to use it, they become productive sooner. 

With Boomi, once your product or order is ready, we connect it with Arbitrate. This helps us choose the delivery partner based on location and price and who can deliver within the necessary time frame.

What needs improvement?

There are many features we're using. We're starting to do AI now regarding integration with other platforms, focusing on creating integrations. A significant area for improvement is version control. 

Currently, you develop and cannot properly roll back to a previous version unless you create different versions. With proper version control, you could know which version to revert to and test other versions.

For how long have I used the solution?

I have used the solution for about four years.

What do I think about the stability of the solution?

There are some stability issues.

What do I think about the scalability of the solution?

It can scale well. The reason we wanted to use our own Kubernetes cluster was to do automatic scaling for utilized resources, allowing us to save. Running it on AtomSphere has limitations, making us want to bypass those.

How are customer service and support?

I haven't worked with support directly, however, I have a good relationship with their teams. Whenever we need something, we receive service that is more than adequate, even exceptional.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We use several platforms. The difference with Boomi is that it is a generic integration platform. Other platforms we work with are more focused on data platform integrations, mostly for reporting or data warehousing. 

Boomi allows nearly real-time integration, enabling end-to-end processes in real-time. We use Data Factory for data transformations, offering prebuilt integrations for existing systems.

How was the initial setup?

The setup is straightforward. The only challenge might be acquiring the SSL keys to secure communications. Once you have the certificates up and running, the process involves calling, connecting, and proceeding with your tasks.

What was our ROI?

Some returns on investment are very high, often within three to six months. Others take longer, depending on the integration being implemented. The return is faster since development efforts are minimized, allowing for quicker integration delivery.

What's my experience with pricing, setup cost, and licensing?

Pricing varies and they have changed it over the years. It depends on the company size and the value derived from the platform. While pricing is relative, compared to others, it is favorable.

Clients cover the costs, however, we provide an assessment to justify choosing Boomi. Companies often misunderstand ROI, seeing it as high, yet it equates to one or two full-time staff costs, addressing many needs.

What other advice do I have?

Boomi is particularly beneficial for improving operations and processes. While systems claim to integrate, they often operate independently. Boomi serves as an effective intermediary, facilitating communication between systems like CRM and billing platforms. For those with integration needs, Boomi is recommended. 

I rate the overall solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other


    Shivam K.

Dell Boomi: Ultimate Integration Tool

  • November 12, 2024
  • Review provided by G2

What do you like best about the product?
Dell Boomi lets you integrate seamless between systems. With its inbuilt connectors of various platforms like salesforce, AWS, Oracle and many more you can easily configure and connect bw these system. Boomi UI is very user friendly and anyone with little to no knowledge of integration tool can easily pick up on boomi functionality. The error handling mechanism of Dell Boomi is also good. I like the way you can easily track the errors and debug the process. Implementing the solutions are bit easy but when it comes down to complex solutions Boomi won't be able to satisfy your needs.
What do you dislike about the product?
Boomi is not advancing in terms of complex logic solutions. There are couple of things that makes Boomi behind other integration tools such as Oracle Integration Cloud. Also, the customer support is a bit lacky.
What problems is the product solving and how is that benefiting you?
Boomi has helped me to deliver custom tailored solutions to one of our client from education industry. Also, it helped me professionally as I got my integration basics cleared.


    Rav Bangalore

Boosts integration efficiency and enhances data workflows for SAP and CRM systems

  • November 05, 2024
  • Review provided by PeerSpot

What is our primary use case?

I have been using Boomi iPaaS, primarily for integration processes involving SAP systems and CRM systems on the cloud, particularly in the pharma industry. I needed to create a connector that could connect these systems, consolidate data into one workflow, and provide an end-user content interface.

How has it helped my organization?

Boomi iPaaS has substantially reduced operational costs by providing out-of-the-box connectors that expedite the integration process with enterprise systems. It has also enhanced workflow efficiency by handling errors in data mismatches and has facilitated faster onboarding of new partners in our business network.

What is most valuable?

The most valuable features of Boomi are the integration capabilities, the Data Hub product, and the UDI integration. Additionally, API management has been beneficial for data integration, specifically in terms of data aggregation and creating experience APIs.

What needs improvement?

The integration landscape has become complex, and having a data strategy with unified data models would make integration easier for any platform, including Boomi.

For how long have I used the solution?

I have been dealing with Boomi iPaaS for about four years.

How are customer service and support?

The technical support from Boomi is good, seamlessly meeting SLAs and providing excellent responses to challenges and issues related to interface and data connectivity.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before using Boomi, the onboarding of partners was time-consuming and required substantial custom development. Boomi's low code and out-of-the-box connectors have significantly reduced the time and effort required for these tasks.

What other advice do I have?

Boomi is recommended for complex integration in hybrid cloud environments with multiple enterprise systems. It is particularly effective when there is a combination of SAP and CRM systems.

I'd rate the solution nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other


    Ajinkya J.

A good low code platform with good admin functionality

  • October 14, 2024
  • Review provided by G2

What do you like best about the product?
Simple Interface - The platform is simple to manage users and environments along with features such as Single Sign on, MDH models etc.
If you want to host it on cloud VM's, locally, you can do that, and there is also MCS (managed cloud solution) option if you don't want to manage the underlying infrastructure so there are options accroding to your prreference & budget.
What do you dislike about the product?
UI switching issues - The platform, when switching to a different menus (eg. from Integration to User management etc.) sometimes takes lot longer than expected. It would be better if this transition / change of menus becomse quick and responsive.

No provisioning support - As of now Boomi only offers just the SSO functionality, but they lack the Provisioning support, by which (in case of Azure) a Entra ID group and it's users can be mapped as Boomi roles and users inside those roles on Boomi platform
Manually setting this up on Boomi side is a task, if you have already done this setup on Azure side ( User groups per environment and it's users)
What problems is the product solving and how is that benefiting you?
In our company we use Boomi MDM, which is all about the data in centralised contstrcuted format which makes it easily accesible and easy to handle, this resulted in seamless integration with other Boomi processes with data accuracy.
We have also used API management service (Hosted on a virtual machine) to streamline the authentication process and make the security aspect stronger.