Ubuntu 20 (Ubuntu 20.04 LTS) | Support by SupportedImages
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Facilitate remote troubleshooting with built-in package support
What is our primary use case?
Most of our customers use Ubuntu Linux to host their websites. We configure Apache or Nginx and troubleshoot them. If their applications are down, we check the servers. If the server goes down or there is an issue, we look into them.
What is most valuable?
Ubuntu Linux is user-friendly through the command line. The packages inside the repository are built-in, which allows for easy installation from the server environment without relying on third-party applications. Additionally, Ubuntu Linux supports remote troubleshooting via SSH, allowing connection from anywhere, which is beneficial for troubleshooting server issues.
What needs improvement?
We face minor issues with the regular upgrade; manual upgrades are required. There have been network configuration issues, specifically with netplan.yaml. Unlike CentOS, Ubuntu Linux lacks an easily accessible inbuilt repository where dependencies or packages are easily found.
For how long have I used the solution?
I have been working with Ubuntu Linux for about one and a half years.
What was my experience with deployment of the solution?
Deploying on-premises can take about twenty minutes, but with a good network, it can be faster. For cloud deployments via our jump servers, it takes less than ten minutes.
What do I think about the stability of the solution?
I have had no issues with the stability of Ubuntu Linux.
What do I think about the scalability of the solution?
I find Ubuntu Linux scalable with no complaints.
How are customer service and support?
The support can be tough as immediate answers are not always available. However, Ubuntu Linux has a comprehensive knowledge base for self-help.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have experience using CentOS. It allows direct root login, offering root privileges immediately.
How was the initial setup?
The initial setup of Ubuntu Linux is easy.
What's my experience with pricing, setup cost, and licensing?
The cost is not much, and I am not sure about the licensing cost because a separate team handles it.
Which other solutions did I evaluate?
We have used CentOS and are familiar with it.
What other advice do I have?
I would recommend using Ubuntu Linux as it is easy to handle. The biggest benefit is the ability to connect through SSH for remote troubleshooting. My total rating for Ubuntu Linux is ten out of ten.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Ensures a seamless and secure environment for development with exceptional integration and support
What is our primary use case?
I have been using Ubuntu Linux as the primary operating system for our developers and many people we work with.
What is most valuable?
Ubuntu Linux is the most secure option on the market. For business-focused people, a Mac is preferred, but for developers, Ubuntu Linux is better. Ubuntu Linux's good desktop experience makes it easy to use even if you are not comfortable using the command line. It has excellent integration with development tools, including CI/CD and Atlassian products. Most of our code development occurs on Ubuntu Linux, and it integrates deeply with development pipelines, making it straightforward to manage. Additionally, Ubuntu Linux's parent company provides canonical pipelining for machine learning, ensuring compatibility and efficiency.
What needs improvement?
In the past, OpenOffice was a pain point on the Ubuntu Linux side, but now, because everything has moved to online platforms like Google Cloud or Microsoft Cloud, it's not a problem anymore.
For how long have I used the solution?
I have been working with Ubuntu Linux for approximately fifteen years.
What do I think about the stability of the solution?
Ubuntu Linux is very stable. It works as expected without any major issues.
How are customer service and support?
I have not contacted Ubuntu Linux directly. We had some communication through a customer where the canonical product was considered for machine learning, but not directly.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We are a no Windows company, using Mac or Ubuntu Linux only.
How was the initial setup?
I have deployed Ubuntu Linux hundreds of times. It can take from an hour to a few days depending on the server. However, scaling is straightforward without any issues.
What other advice do I have?
Keep my review anonymous. I rate Ubuntu Linux as a ten out of ten; it's a perfect tool with no issues. The overall solution is rated ten out of ten.
Which deployment model are you using for this solution?
On-premises
Open-source nature enables flexible programming and device integration
What is our primary use case?
I primarily use Ubuntu Linux for programming in embedded systems. My laptop runs Ubuntu Linux, and I have installed various IDEs and open-source software on it. For microcontroller programming, I utilize AVR and STM32. In addition, I design electronic circuit boards using KiCad.
What is most valuable?
Ubuntu Linux is lightweight, fast, and works seamlessly with command-line terminals. It is resource-saving and suitable for automation through scripting. Additionally, Ubuntu Linux's open-source nature supports community contributions, bolstering its development and support ecosystem. This flexibility allows for efficient programming and integration with various devices.
What needs improvement?
While Ubuntu Linux offers flexibility, it can lack support, especially when utilizing new versions. Stability issues occur when integrating new components due to physical or technical challenges. Additionally, I would like to see more flexibility in integrating Ubuntu Linux with newer devices, particularly in terms of CPU performance, RAM upgrades, and power-saving features.
For how long have I used the solution?
I have been using Ubuntu Linux every day for over three years.
What was my experience with deployment of the solution?
I face no significant challenges during Ubuntu Linux deployment. For example, setting up Ubuntu Linux on a Raspberry Pi involves a simple process of copying Linux onto an SD card, which takes about five minutes. However, configuring Ubuntu Linux for a server setup can be more complex and time-consuming, requiring up to a week.
What do I think about the stability of the solution?
Ubuntu Linux is generally stable, though there can be occasional issues with new hardware integration. Previously, I encountered downtime due to a new switch core integration, which resulted from physical cable problems rather than software issues.
What do I think about the scalability of the solution?
Ubuntu Linux is scalable. In a server environment, it can seamlessly adapt to increased customer demand. Alarms help monitor resource usage, allowing for timely responses to scaling needs.
How are customer service and support?
I utilize community resources and ChatGPT for support. The community around Ubuntu Linux is beneficial, providing answers to questions and assisting with issues.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I have previously used Windows. Windows is a closed system, which makes flexibility and integration with various devices challenging compared to the more flexible open-source nature of Ubuntu Linux.
How was the initial setup?
Ubuntu Linux setup is straightforward, with documented guidelines. It includes backing up systems regularly, automating processes through scripts, and ensuring stable configurations for different use cases.
What's my experience with pricing, setup cost, and licensing?
Ubuntu Linux is open-source, leading to cost savings through its free availability. Its resource efficiency further reduces costs by optimizing system performance.
Which other solutions did I evaluate?
During discussions, I've worked with both Windows and Ubuntu Linux, comparing their features and capabilities.
What other advice do I have?
I recommend using Ubuntu Linux for its faster processing capabilities and lightweight nature. Ubuntu Linux is ideal for tasks demanding high performance and flexibility. It's highly customizable, making it suitable for a wide range of applications, from server environments to embedded systems. My overall rating for Ubuntu Linux is eight.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Ensures uninterrupted backend processing and secure package management
What is our primary use case?
I use Ubuntu Linux to send text messages and error logs from a server. I employ it for everything, from processing video to a variety of tasks. It is used practically for anything.
What is most valuable?
Ubuntu Linux is extremely stable, rock solid, and reliable. It can run for years without issues, providing peace of mind from a stability perspective. For any backend processing server, I would use it as long as the hardware is reliable because the operating system will just work. Red Hat Linux, a commercial suite, is also very stable and runs consistently. Ubuntu Linux's security and package management tools are excellent.
What needs improvement?
Linux sees improvements each year, with new releases introducing features to enhance functionality. While I do not find any issues myself, others might, which leads to regular enhancements. There is a push towards integrating AI into software for various purposes like video and sound processing. The market continuously offers new developments, with AI being a prominent focus.
For how long have I used the solution?
I have been working with Linux for twenty to twenty-five years.
What do I think about the stability of the solution?
Ubuntu Linux is extremely stable and maintains uptime effectively. It is ideal for backend processing because of its reliability, provided the hardware is functional.
How are customer service and support?
I contacted Red Hat technical support around six years ago due to a problem I was encountering. They responded well, understood that the issue was not on my end, and provided a patch within two days. It was a positive experience with their support.
How would you rate customer service and support?
Neutral
How was the initial setup?
I have done the deployment hundreds of times, and it is easy for me. It typically takes an hour to an hour and a half.
What other advice do I have?
New features in Linux always bring enhancements, and there is a current trend towards AI integration. I have not yet embarked on any AI or machine learning projects with Ubuntu Linux, but I may explore them later. If systems remain operational, I do not face losses; however, if they fail, the potential loss of money is significant. I rate Ubuntu Linux ten all the way. On a scale of 1 to 10, I rate the overall solution a 10.
Which deployment model are you using for this solution?
On-premises
Linux's advanced terminal empowers versatile usage and ongoing secure development
What is our primary use case?
I use it for self-service applications, containerization, security, and backup. There are so many use cases; I can't mention everything.
What is most valuable?
I find the terminal valuable for pasting some commands and using some software as well. It's probably called a terminal and shell environment.
What needs improvement?
There's nothing more to improve. I would just continue developing the functionality that is already implemented, maybe with more graphical implementation inside the OS.
Additionally, a more secure implementation would be good.
For how long have I used the solution?
I have used it for many years, maybe ten-plus.
What do I think about the stability of the solution?
There were stability issues at specific times.
What do I think about the scalability of the solution?
Scalability is not key, however, I have to practice using it correctly.
Which solution did I use previously and why did I switch?
I have also used macOS, Windows 2, Windows Server, Fedora, and many more. I find it more efficient than other systems, but I have to do what I want to do myself.
How was the initial setup?
Initially, there was nothing complicated. It's easy since I have many years of experience with it. However, if I were a beginner with Linux, it could be completely disruptive compared to Windows. So, I would have to spend some time practicing with Linux to understand how it works and how I can accomplish the same tasks compared to Windows. Maybe one month, at least.
What's my experience with pricing, setup cost, and licensing?
The setup cost is free.
What other advice do I have?
Overall, I rate this solution ten out of ten.
Secure open-source platform ideal for coding and cybersecurity tasks
What is our primary use case?
I use Ubuntu Linux for program coding and for some security tasks. I practice cybersecurity on it to identify weaknesses and vulnerabilities.
What is most valuable?
Ubuntu is a very secure and perfect operating system. It's an open-source and free platform, which makes it accessible and useful.
What needs improvement?
Currently, I'm just practicing with Ubuntu, so I haven't delved deeply enough to give a definitive answer on what needs improvement. However, one thing I've noticed is network connectivity issues where packets are sometimes lost. Also, there are difficulties when using graphical interfaces, but this might be due to my system's limitations.
For how long have I used the solution?
I have been using Ubuntu Linux for personal use for the last two years.
What do I think about the stability of the solution?
I have not faced any stability issues, crashes, or downtimes as a personal user.
How was the initial setup?
The initial setup of Ubuntu is simple. It involves booting from a USB, selecting region and time, and then setting up the partitions before the installation process completes.
What's my experience with pricing, setup cost, and licensing?
Ubuntu Linux is open-source and free to use, which makes it cost-effective.
What other advice do I have?
Ubuntu is an open-source platform, which makes it a free and accessible choice. If someone asks me, I would recommend saying goodbye to Windows and switching to Ubuntu.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Easy to use, performs well, and the security features are good
What is our primary use case?
Ubuntu Linux is an operating system. We use it from time to time if some applications require it.
What is most valuable?
The security features are okay. The solution is easy to use. It performs well.
What needs improvement?
The stability could be improved.
What do I think about the stability of the solution?
The tool is stable enough. I rate the stability an eight out of ten.
How are customer service and support?
The technical support must be good since the tool is well known and is implemented in many places. We can find the information we need on the web.
How was the initial setup?
The deployment can be done in an hour. Our technical team deployed the tool in our organization. The number of people needed for the deployment depends on the scale of deployment. One person is enough to deploy the solution in one system. More people would be required if we needed 100 servers.
What other advice do I have?
If Ubuntu is required for your application, you should use it. Overall, I rate the solution an eight out of ten.
Customizable product with robust security features
What is our primary use case?
The product serves as an essential operating system for starting a PC. Once the system is up, users can install applications, browse the internet, and perform various tasks. It serves as the foundation for daily computing activities.
How has it helped my organization?
The primary benefits of using Ubuntu include its reliability, security, and cost-effectiveness. It provides a robust operating system foundation for various computing tasks, making it an invaluable tool for both personal and professional use.
What is most valuable?
Apart from a subscription based pricing, the product's free version is highly useful, offering multiple graphical user interface (desktop environments) options. Ubuntu can be installed on server (server verion), workstation & standard PC, also it is available as Ubuntu terminal environment on Windows with Windows Subsystem for Linux (WSL). This caters to a wide range of system and user needs. Its Linux-based nature makes it preferred among technical professionals, including developers and network administrators.
What needs improvement?
The main challenge is restoring the system from a crashed state, which can be complicated for non-technical users. However, with experience, this becomes more manageable.
For how long have I used the solution?
I have been working with Ubuntu for around six to seven years.
What do I think about the stability of the solution?
The platform is stable.
What do I think about the scalability of the solution?
The platform is scalable. It is used by all users in my organization, totaling around 200 executives who use Ubuntu for learning. Developers primarily use it daily for various tasks.
How was the initial setup?
The setup process for the product is straightforward, offering both graphical and non-graphical installation options. Improvements could include bug fixes, enhancements, and upgrades, which are typically addressed in future releases.
What about the implementation team?
Implementing Ubuntu is easy and can be done in-house without the need for external support. Creating a bootable USB installer and following the installation process is typically all that's required.
What was our ROI?
Since Ubuntu is freely available for download and use, there is virtually no investment required, resulting in a high ROI.
What's my experience with pricing, setup cost, and licensing?
Ubuntu is essentially free to download and use, making it accessible to anyone without the need for licensing costs.
What other advice do I have?
The highly secure and customizable product makes it a preferred choice for regular users and hackers. Its open-source nature allows for extensive customization, while its robust security features protect against various threats.
Its reliability makes it suitable for both personal and enterprise use.
The product is excellent for individuals or organizations seeking a free and reliable operating system. It is well-suited for technical users, developers, and those working in data centers or network environments.
I rate the product a nine out of ten for its overall performance and reliability.
An eay-to-use solution with pro security features and packages
What is most valuable?
The tool's valuable feature is its pro security features. I also like the way it serves the infrastructure. The main thing is that each new update or version ensures it comes out with zero vulnerabilities—no high, medium, or low vulnerabilities.
Ubuntu Linux's main benefits are its ease of use and the large number of available packages. Additionally, it benefits from regular patching.
What needs improvement?
I want more insights and security features in the pro version, specifically activities and vulnerabilities. When releasing a new version, it's crucial to ensure no vulnerabilities. Sometimes, a new version may have minor vulnerabilities, like one medium and one low. These typically take about two weeks to resolve. More regular patching, especially addressing security vulnerabilities, is essential to improve.
For how long have I used the solution?
I have been using the solution for many years.
What do I think about the stability of the solution?
I rate Ubuntu Linux's deployment an eight out of ten. We encountered some version issues.
What do I think about the scalability of the solution?
I am quite happy with the tool's scalability. My company has 50 users who use it regularly.
How are customer service and support?
The support has been good overall. We haven't needed it often, only raising a few support tickets in two years, and they were all resolved within two days. So, I'm quite happy with them.
Which solution did I use previously and why did I switch?
We work with Alpine Linux and offer them to enterprises as well. Compared to other operating systems, Ubuntu Linux is easier to use and has more up-to-date packages. It also has more packages in the repository. However, Ubuntu Linux sometimes bundles many unnecessary packages, making it difficult to strip down the OS to make it more secure.
How was the initial setup?
Ubuntu Linux's deployment is easy. We usually spin it up with scripts. We have many scripts for various tasks, including updates and backups, and it didn't take much to put them together. We spend less than half an hour to get a basic setup, and then we can deploy within minutes. We have about two employees handling maintenance and patching on a yearly basis for many applications. That's more than sufficient.
What other advice do I have?
I rate the overall product a nine out of ten. I would recommend it to other companies and users. It's a very good OS, although it sometimes requires some effort to deploy applications.
ubuntu is a one of the secured os ever
What do you like best about the product?
ubuntu is a one of the secured os ever most of the devops engineers are used the ubuntu .
What do you dislike about the product?
Ui is not impressive as compaired to other os.
What problems is the product solving and how is that benefiting you?
in older version of ubuntu some features are not there but in the ubuntu 20 all features are usable .
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