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1,456 reviews
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    Brett S.

everything works great. I would appreciate less confirmation emails.

  • July 20, 2021
  • Review provided by G2

What do you like best about the product?
I like the ease of use from the computer on my side. I also think that the platform on a mobile device is very easy to use. I do think that a larger text could be provided for elderly clients.
What do you dislike about the product?
amount of emails to confirm whether it has been signed. If I am the signer, I shouldn't be notified twice that I have already signed. It clogs up my inbox. See above for what is not neccessarily a dislike, just more of an idea. I have had some elderly clients in the past, attempt to sign an insurance document from their mobile device, and having a difficult time with it. I also think that many people are used to the platform of Adobe Esign. Some of our companies, locally use it. Their design could be easily replicated or used to make some improvements and upgrades.

The only other thing is grouping of documents. It seems there was a recent upgrade from that feature, and it only created more confusion. Naming the document group should be the last question is asks. The most important thing in our industry is grouping the documents in the format that is the most readable for our clients.
What problems is the product solving and how is that benefiting you?
At the time, I haven't experienced any personal issues. Ease of use and timely turn around is a big part of our industry. Those would be the areas of concentration I would recommend.


    Real Estate

Great, makes working so much easier

  • July 20, 2021
  • Review provided by G2

What do you like best about the product?
The efficiency of it has been excellent! It makes working with clients a lot easier
What do you dislike about the product?
That it does not allow you to make edits as soon as there is a signature on it or that you cannot make pdf edits on sign now - even the simple stuff like crossign out etc
What problems is the product solving and how is that benefiting you?
It saves time


    Melinda L.

Couldn't do my job without SignNow

  • July 20, 2021
  • Review provided by G2

What do you like best about the product?
I am able to send all my needed consent forms directly to my client's and they can pick up and sign from their email from anywhere.
What do you dislike about the product?
I really haven't found any downsides, perhaps the cost is a little high.
What problems is the product solving and how is that benefiting you?
I am not solving any problems with signNow. The benefits are telehealth would not happen so easily without signNow.


    Marketing and Advertising

Works great for what we need when working with clients and needing multiple parties signatures!

  • July 20, 2021
  • Review provided by G2

What do you like best about the product?
It's great at letting us have multiple people sign our contracts. It's the primary reason we use this service versus others.
What do you dislike about the product?
Wish is were cheaper to have multiple managers on an account for billing or reviewing PDFs before sending to a client. But most of that we have solved in other ways.
What problems is the product solving and how is that benefiting you?
We've also seen that we get notifications when parties sign our contracts which is great for our team to know when a client is ready to go with their projects without having to reach back out to the client over and over about signing a contract.


    Windscape G.

Supper user friendly. Our Residents love the convenience SignNow offers.

  • July 20, 2021
  • Review provided by G2

What do you like best about the product?
The easy process. Upload, Fields and Send.
What do you dislike about the product?
I have zero complaints! It's very well built and easy to use.
What problems is the product solving and how is that benefiting you?
Residents don't need to make time to come down to our office to sign. They can do it from the convenience of their home.


    Rachel C.

Easy to send!

  • July 19, 2021
  • Review provided by G2

What do you like best about the product?
It is very easy to create templates and share links. SignNow automatically emails you when someone has signed your form.
What do you dislike about the product?
I get two emails every time someone signs, one with the signed document attached and one just telling me that they signed it. It would be nice to turn this off.
What problems is the product solving and how is that benefiting you?
No problems, benefits are not having to have people print, sign, and scan documents to send back. We get signed documents back much faster.


    Insurance

Great product flexible price

  • July 19, 2021
  • Review provided by G2

What do you like best about the product?
Great features allow for quick and easy signing for our clients
What do you dislike about the product?
Some of the tools can be improved to allow more efficient placing of signature fields
What problems is the product solving and how is that benefiting you?
Ability to sell more products quickly due to efficiency and ability to sign anytime anywhere
Recommendations to others considering the product:
It's half the price with same great features & security!


    Computer Software

Great experience with SignNow!

  • July 19, 2021
  • Review provided by G2

What do you like best about the product?
It's really easy to upload documents and choose where you want to add in signatures!
What do you dislike about the product?
at times it can be a bit slow when uploading docs.
What problems is the product solving and how is that benefiting you?
streamlining signing contracts, and signing them virtually!


    Steve B.

Dependable

  • July 16, 2021
  • Review provided by G2

What do you like best about the product?
Simple to use. Just enough customization to fit well in our workflow.
What do you dislike about the product?
Haven't figured out how to organize the large amount of documents I've accumulated.
What problems is the product solving and how is that benefiting you?
Can set it up as an automated part of our workflow with the sign links l.


    Brandon S.

They have caught their stride over the past year

  • July 15, 2021
  • Review provided by G2

What do you like best about the product?
I haven't evaluated e-sign applications in several years since we signed up with signNow, but I'd wager they are leading the pack in terms of the features that they offer. My staff doesn't need most of them, but there are some pretty cool things you can do, and I think most people would find helpful. One example of this is "magic" fields (they may also call them "smart" fields). These fields are essentially dynamic placeholders in your document, which can be filled automatically based on the signing link; you append parameter values to the URL to do this. Even relatively small businesses will likely find this useful. Our company used the feature to fill out 90% of a form that we had to send to customers; we dynamically added the customer info to the URL when we send the signing link and boom, it made the process a lot easier for our customers.

One other note is that they have been steadily releasing new features for more than a year now. It took them a while to get up to speed, at least from when we first signed up, but they have it down now.
What do you dislike about the product?
One thing that annoys me is that we cannot change the email our documents are sent from. Well, at least not easily. I did it once and had to request for them to change it for me. You can customize the emails themselves as well as the signing instructions, but not the sending email.

Another small thing is that every document we send retains the same title; that is the name of the document template. I long ago found myself wishing that we could dynamically rename documents after signing, such as appending the signers name. We only send a handful of documents but it can be overwhelming when you try to find a specific one among hundreds with the same title.
What problems is the product solving and how is that benefiting you?
They make it easy to send the same documents repeatedly. This allows us to invite a customer to sign a document without much effort.