signNow
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Perfect tool for business
What do you like best about the product?
The fact that I can use this tool in all aspects of my business
What do you dislike about the product?
the complexity of getting signature requests of multiple documents
What problems is the product solving and how is that benefiting you?
Signing contracts to my customers which I use daily
Recommendations to others considering the product:
Easier to send multiple documents for request of signatures
Sign Now New User Review
What do you like best about the product?
It's user friendly and easy to use as well as navigate through.
What do you dislike about the product?
Not being able to add or change documents to existing document group templates. Not being able to edit document once fields have been saved. It takes time to re-do these things from scratch
What problems is the product solving and how is that benefiting you?
Going green, less paper!
Easy and Hassle-Free
What do you like best about the product?
The interface is very sleek and straightforward, modern and intuitive to use. From a business and client perspective, the app is simple and convenient. Clients are quicker and more likely to complete paperwork in a timely manner.
What do you dislike about the product?
It would be nice to be able to edit source documents directly, but there are ways around that and do not significantly impact how we use it.
What problems is the product solving and how is that benefiting you?
Previously we sent out paperwork requiring signatures as PDF attachments to email, which was cumbersome and made it difficult for clients to complete paperwork fully and in a timely manner. This has significantly improved response time from clients and reduced errors. With the dashboard, it's easy to see what paperwork is still outstanding, and the archive feature makes it easy to save and file completed documents.
Very Happy!
What do you like best about the product?
Delivering contracts is really easy with sign now and easy for our customers to use. Now it's it can be integrated via Zapier and we are excited to automate our contract signing process!
What do you dislike about the product?
I like that it integrates with zapier and that has helped tons. If it had a deeper integration with Infusionsoft (keap) that would be amazing!
What problems is the product solving and how is that benefiting you?
Fast and automated signing process for our customers.
Easy to use
What do you like best about the product?
I like how I can upload templates and make copies for easy client signatures. It's nice to have all of my contacts digital and in one place!
What do you dislike about the product?
Mobile app could definitely use some improvement, hard to add text to fields already existing.
What problems is the product solving and how is that benefiting you?
Having less paper and all my contracts accessible in one locations
Recommendations to others considering the product:
Try it, you'll like it!
Have not encountered anything negative.
What do you like best about the product?
The convenience of getting signatures is awesome.
What do you dislike about the product?
Reaching a daily limit when sending out annual contracts.
What problems is the product solving and how is that benefiting you?
It's great getting signatures back so quickly.
Send and store contracts
What do you like best about the product?
SignNow can receive data and input it in to my contract templates and then send the contract to the signer. This is helpful for me and saves me many hours of time every week. The mobile app allows me to review or recall contracts from anywhere.
What do you dislike about the product?
The admin console is difficult to access as it links to a different website. I had to bookmark it to be able to consistently access it instead of clicking the option on their website. There is no way to sign multiple contracts at once.
What problems is the product solving and how is that benefiting you?
SignNow is helping me get my contracts signed and stored.
Great alternative to the other bigger companies
What do you like best about the product?
I really enjoy the ability to easily share and sign contracts. I appreciative that these count as legally-binding contracts. Additionally, I really appreciate how transparent the entire process is (with countersigned contracts emailed to everyone).
What do you dislike about the product?
I wish it was easier to edit the actual contracts. Since the system is set for pdfs you have to edit in word and then upload later. Insignificant if you use the same PSA/MSA for all clients, but can be slightly problematic if you run in to specific or unique issues.
What problems is the product solving and how is that benefiting you?
We have used the program to solve a lot of issues in streamlining our business contracting process. Greatly appreciated from the standpoint of a small business as we do not have the staff or time to dedicate an entire role to this function. Additionally, it helps ensure that all of our signed contracts hold legal weight, which is a valuable attribute.
Recommendations to others considering the product:
Make sure that you carefully review the different tiers and make sure that you understand the limitations of each one.
Long-Time User
What do you like best about the product?
Templates, signing links, ability for user to print and/or refuse to sign
What do you dislike about the product?
Needs to have an equivalent to DocuSign's "Certificate of Authenticity". I have had several banks refuse to accept SignNow because the banks wrote into their procedures that they had to have the "Certificate", SignNow's history doesn't cut it as it doesn't associate the signature with the rest of the signer's information.
Dash board needs a way to select multiple documents at once (perhaps check boxes out the left) and then take action at once on all the ones selected (like archive or delete).
Dash board needs a way to select multiple documents at once (perhaps check boxes out the left) and then take action at once on all the ones selected (like archive or delete).
What problems is the product solving and how is that benefiting you?
Completely got rid of faxing, scanning, and chasing down signers and documents.
Recommendations to others considering the product:
Great platform for esignatures. Easy to use. Careful if your users of the documents require a "Certificate of Authenticity".
Easy to use
What do you like best about the product?
Customers like it! It's easy to use and resend links if needed. Staff likes it too. People are impressed that we have a tool like this to provide convenience for them. Can be used for multiple signers. More affordable than some of the other options available on the market.
What do you dislike about the product?
Customer service is sometimes lacking. Our business is in EST zone and Sign Now is Pacific time. They don't always reply in a timely manner. (I've been trying to reach them since yesterday morning -- left a couple of messages with no responses yet). I don't have to reach out often, but when I do, it's not as easy as I would normally prefer.
What problems is the product solving and how is that benefiting you?
Clients in other cities/states do not have difficulty wrapping up paperwork quickly. They don't have to come in and we can avoid the timely and costly issue of mailing paper applications elsewhere and hoping they come back. Also helps save on the cost of paper and postage. People are so busy these days, it helps wrap things up quickly at their convenience.
Recommendations to others considering the product:
Set up support was helpful. I like the training resources available for admin and new users.
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