The product’s most valuable feature is the user management system.
Sophos Cloud Firewall (PAYG)
Sophos | 21.0 MR1Linux/Unix, Other 21.0 MR1 - 64-bit Amazon Machine Image (AMI)
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Stable product with an efficient user management system
What is most valuable?
What needs improvement?
The product's technical support services could be better.
For how long have I used the solution?
We have been using Sophos XG for three to four years.
What do I think about the stability of the solution?
I rate the product’s stability an eight or nine out of ten.
What do I think about the scalability of the solution?
We have 15 to 20 Sophos XG users. I rate its scalability an eight or nine.
How are customer service and support?
We do not receive enough technical support services from Sophos XG.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup was complicated because we didn’t have executives with proper expertise. It took us two months to complete.
What's my experience with pricing, setup cost, and licensing?
I rate Sophos XG’s pricing a seven out of ten.
What other advice do I have?
I rate Sophos XG an eight out of ten.
Easy to install, reliable, with helpful technical support
What is our primary use case?
We are resellers.
What is most valuable?
The SD-WAN feature stands out as the most valuable aspect.
What needs improvement?
Fortinet surpasses Sophos in terms of support, particularly with its comprehensive five-one feature console.
Additionally, there are notable differences between appliance models, including variations in hardware, utility, and product offerings.
It is essential to compare these aspects to ensure optimal performance and functionality.
While Sophos may not excel in the support aspect, it still provides satisfactory performance overall.
However, other solutions may offer better support and resource availability.
For how long have I used the solution?
I have been working with Sophos XG for three years.
What do I think about the stability of the solution?
Sophos XG is a stable solution.
What do I think about the scalability of the solution?
Sophos appliances typically offer a fixed level of throughput, which means their scalability may be limited compared to more flexible solutions.
It is important to consider this aspect when implementing Sophos for your organization.
How are customer service and support?
Technical support is good.
When considering master gold names, it is evident that they offer a competitive package.
I would rate technical support an eight out of ten.
Microsoft's protection has received positive feedback and strong on-site support from both customers and partners.
Their response to cases, including targeted remediation, has been prompt and efficient.
In certain instances, there is a reliance on Microsoft's expertise and direct involvement to ensure a satisfactory resolution.
How was the initial setup?
The initial setup is straightforward. It is easy.
What's my experience with pricing, setup cost, and licensing?
The price is reasonable.
The licensing cost in the final currency amount, is 163,080, with three years of support.
Support costs are approximately 50 percent.
What other advice do I have?
As for advice on implementing Sophos, it would depend on your specific requirements and the desired features you seek in a security solution.
Evaluating factors such as support, performance, compatibility, and cost-effectiveness is essential when making a decision.
It is recommended to carefully assess your organization's needs and consult with Sophos representatives or IT professionals to determine if Sophos is the right fit for your environment.
It is recommended to carefully assess your organization's needs and consult with Sophos representatives or IT professionals to determine if Sophos is the right fit for your environment.
I would rate Sophos XG an eight out of ten.
Good for unified threat management
What is our primary use case?
Mainly as a firewall, and in some cases, as a firewall with camera surveillance integration. But primarily, it is used for firewall functionality.
What is most valuable?
I find the firewall functionality and unified threat management to be the most useful features.
What needs improvement?
The VPN has been a persistent problem for us. It's not straightforward to configure. We often encounter issues with setting up the VPN. Sometimes it works, sometimes it doesn't, and we haven't been able to determine the cause.
So the VPN configuration could be less cryptic. It should be easier and more straightforward to configure. A simplified installation process and clearer instructions would be helpful. The current VPN configuration is a bit convoluted.
In additional features, it would be beneficial if Sophos XG could have an enhanced feature for aggregating bandwidth. Currently, it supports load balancing to some extent, but it would be even better if it could aggregate the bandwidth. For example, if I have multiple links, say two or three, it would be great if the solution could aggregate the bandwidth from those links.
For how long have I used the solution?
Ever since Sophos acquired Cyberoam. I used to use Cyberoam, and then Sophos took over Cyberoam. So I would say it's been about five to seven years since that transition happened.
I have various versions because I'm a network service provider. I offer the high-end enterprise edition as well as the mid-range and basic versions. There are several different models available.
What do I think about the stability of the solution?
I would rate the stability a ten out of ten. It is very stable.
What do I think about the scalability of the solution?
When deploying on-premises, if you need to scale, you have to purchase additional hardware. So, on-premises scalability would be around six out of ten. You have to size the solution for future needs.
The cloud version is much more scalable. However, when it comes to on-premises deployments, scaling can be challenging. If you need to upgrade to a higher level, you have to acquire another hardware box. So, it's not as straightforward as cloud scalability, but it's still possible, though not as easy.
There are about 200 users. They are small and medium businesses.
How was the initial setup?
I would rate the initial setup an eight out of ten, where one is difficult, and ten is easy. It required some experience in designing networks. It's not a simple "click-click-click" process; it requires the expertise of a network professional. So, if you're not experienced, it can be challenging.
It can be difficult for inexperienced users, but with the right knowledge and experience, it is manageable.
What about the implementation team?
The deployment process involved acquiring the device, planning the network design, configuring it according to the desired network setup, and then connecting the necessary cables. It's a relatively straightforward process.
It only took an hour to deploy the solution.
What's my experience with pricing, setup cost, and licensing?
It is fairly priced. I would rate it an eight out of ten. Mostly, I only purchase the standard license because I don't usually require the other features. It would cost approximately $2,000 on an annual basis.
What other advice do I have?
Overall, my experience has been positive. I haven't encountered any major issues with it. It's easy to use and not cryptic. It's also quite stable, and I rarely experience any hangs or similar problems.
I would rate this product an eight out of ten because there is still room for improvement in VPN.
Which deployment model are you using for this solution?
On-premises
Robust, user-friendly interface, effective web filtering capabilities, and enhance security
What is our primary use case?
Sophos XG is of firewall security device for our data center or branch data center.
How has it helped my organization?
The security measures implemented in this system are robust, particularly at the network level. It includes effective web filtering capabilities to enhance security and protect against potential threats.
What is most valuable?
Everything is consolidated into a single box, offering comprehensive functionality, including Wi-Fi access and other features.
What needs improvement?
SD-WAN would benefit from further improvement, particularly in terms of incorporating optimization techniques that are not typically found in traditional firewalls. Nowadays, WAN optimization features are being integrated into many firewalls, and implementing similar capabilities in SD-WAN would enhance its performance and functionality.
The user interface of Sophos is very simple and good compared to Azure.
For how long have I used the solution?
I have been working with Sophos XG for more than five years.
What do I think about the stability of the solution?
The stability of Sophos XG has been exceptional, and we have not encountered any issues.
I would rate the stability of Sophos XG a ten out of ten.
What do I think about the scalability of the solution?
Sophos XG is very scalable. I would rate the scalability of Sophos XG a nine out of ten.
Our network scalability is not extensive, but it does offer certain features such as the ability to create and utilize devices in an Active-Active configuration. Additionally, using devices with an active password is also supported, providing users with various facilities and features.
We have 1,500 users in our organization daily.
How are customer service and support?
The technical support is good.
I would rate the technical support a nine out of ten.
How was the initial setup?
The initial setup is straightforward. It was easy.
The total deployment time was ten days.
What about the implementation team?
We had comprehensive documentation containing all the necessary details, including firewall configurations, host information, and corresponding IP addresses.
It was very easy to install it without any downtime.
We had a total of two people to deploy it.
What's my experience with pricing, setup cost, and licensing?
Sophos XG is expenses. I would rate the pricing a ten out of ten as high.
Which other solutions did I evaluate?
After evaluating SonicWall and considering recommendations from colleagues, friends, and industry professionals, we found that Sophos received positive feedback. Additionally, our own hands-on experience and thorough examination confirmed that Sophos was a suitable choice. Therefore, based on these factors, we made the decision to proceed with Sophos for our requirements.
What other advice do I have?
If Sophos XG meets your business requirements and fulfills your account needs, it is highly recommended to choose Sophos XG as your preferred solution.
I would rate Sophos XG an eight out of ten.
The product demonstrates excellent stability, accompanied by a user-friendly interface and reliable support services, including the availability of premium support options. However, there are certain features such as WAN optimization, load balancing, advanced techniques, and advanced web filtering that are currently not available. These features have become increasingly crucial in today's environment and are in high demand.
Which deployment model are you using for this solution?
On-premises
Sophos firewall and it's advantages
What do you like best about the product?
The clean and way to use use interface. Well categorised menus.
What do you dislike about the product?
After sales support at times is bit tiresome
What problems is the product solving and how is that benefiting you?
Sophos helps mitigate my internal network getting attacked by external sources. User control policy.
Sophos XG Firewall
What do you like best about the product?
Central Management via Sophos Central for all our sites and integration with Sophos Intercept X Endpoint protection. Good level of support from Sophos and our account manager with regular health checks carried out.
What do you dislike about the product?
The initial configuration requires a good knowledge of the product to ensure it has been configured correctly but once it has been set up it is easy to administer
What problems is the product solving and how is that benefiting you?
It's providing us with a secure and up to date firewall solution to protect our various sites across different locations. The Central Management makes it easy to manage alerts and administer.
Great bang-for-your-buck
What do you like best about the product?
Sophos was great to work with. Their pricing was right, and their licensing model was easy to understand. The integration with our AV is also nice.
What do you dislike about the product?
The management inside the GUI can be littly clunky. I also wish there was a DHCP release function in the GUI instead of having to do so in the CLI
What problems is the product solving and how is that benefiting you?
Better security solutions
Easy and secure way to implement organizational Policy
What do you like best about the product?
Can apply application level Policy which can monitor and block unnecessary access
What do you dislike about the product?
Even installed on client machine it shows continues notification which slows down the performance of ongoing tasks
What problems is the product solving and how is that benefiting you?
Avoid/blocking harmful and risky websites. And unwanted access from hackers
Sophos provides a free method to protect your computer from malicious intents
What do you like best about the product?
I enjoy using Sophos as it is an easy way to ensure that my computer is protected against any bad actors or malware that attempts to compromise the security of my workstation device. While using Sophos, I can be confident that my files are secure.
What do you dislike about the product?
While Sophos is running its intermittent scans, my computer may slow down due to the uptick in processing power required to ensure that my laptop is not in danger of being exploited.
What problems is the product solving and how is that benefiting you?
Sophos Firewall allows our organization to achieve certain levels of compliance and security established in the industry to ensure that outside sources cannot compromise all of our devices involved with sensitive company data.
The use of firewall is good after adapting to the system.
What do you like best about the product?
you can filter all user groups and optional access and assign the permissions you want to users.
Network access and all network devices are easy to control and monitor on the interface.
Network access and all network devices are easy to control and monitor on the interface.
What do you dislike about the product?
License fee is a bit expensive,
As the number of users increases, its performance decreases relatively.
software update could be more frequent
As the number of users increases, its performance decreases relatively.
software update could be more frequent
What problems is the product solving and how is that benefiting you?
We use it for firewall purposes in the company network.
It allows us to manage all network accesses.
Our users provide a VPN connection to our company for remote work.
It allows us to manage all network accesses.
Our users provide a VPN connection to our company for remote work.
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