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Reviews from AWS customer

7 AWS reviews

External reviews

639 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Bryan B.

Sophos Firewall Review

  • February 09, 2024
  • Review provided by G2

What do you like best about the product?
The best part of the Sophos firewall is the tight intergration with their security platform. All Sophos products are managed within one console making it easy for administrators to manage. The firewall is also easy to setup and operate within reason due to their simple interface. The firewall product is automatically added to the Sophos MDR solution if you purchase it, creating another set of professional eyes looking at your security posture. The Sophos support team is easy to reach and they are fast to respond. Often responding within 12 hours.
What do you dislike about the product?
It has a more limited application over other major brand firewalls. The Sophos firewall specalizes in security protection and not acting as an advanced router or switch. I do not see Sophos Firewalls as single sourced, however more as a supliment to more major brands. We use ours to help filter internet traffic and to look for bad behavior as traffic enters or leaves the network.
What problems is the product solving and how is that benefiting you?
We use the Sophos Firewall as an internet filtering solution and to monitor the threat behaviors of internet traffic entering or leaving the network. This allows us to have Sohos MDR assist us with analyizing the data and allowing the use of AI and modeling. This helps us catch threats before they become a danger.


    Stelios Georgiou

A stable and scalable firewall solution that provides effective threat prevention

  • February 09, 2024
  • Review provided by PeerSpot

What is our primary use case?

My environment is virtual and i use Sophos to cover all incoming and outgoing traffic as well as creating VLAN's covering all me needs accordingly.

How has it helped my organization?

Sophos has helped my organisation creating all networks (physical and virtual) i needed for securing my network setup plus integrating it with another Cyber Security solution it helped have a more clear understanding of our security network.

What is most valuable?

The firewall feature of Sophos XG has been the most effective for threat prevention and in collaboration with the integration of another Cyber Security solution.

What needs improvement?

The solution’s reporting could be improved.

For how long have I used the solution?

I have been using Sophos XG for seven years.

What do I think about the stability of the solution?

I rate the solution an eight out of ten for stability.

What do I think about the scalability of the solution?

Around 250 users are using the solution daily in our organization.

I rate the solution an eight out of ten for scalability.

Which solution did I use previously and why did I switch?

No i didn't.

How was the initial setup?

On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup a nine out of ten.

What about the implementation team?

We implemented the solution through an in-house team in half an hour. One person was involved in the solution’s deployment.

What was our ROI?

After integrations with several other security solutions i can say that the ROI is much higher than just using a single firewall solution.

What's my experience with pricing, setup cost, and licensing?

On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a eight out of ten.

Which other solutions did I evaluate?

I found it in my organisation and after using it i figure out how it can really be helpful.

What other advice do I have?

Sophos XG has sufficiently improved the security of our network. We found the solution's user interface very user-friendly for our daily operations.

Overall, I rate the solution an eight out of ten.


    Neelam C.

Good Next Gen Firewall

  • February 09, 2024
  • Review provided by G2

What do you like best about the product?
we have been using the Sophos firewall and have good experience with this vendor. It is very user friendly and easy to manage the security infra easily. and had good experience with customer support as well. when we face any issues with it we can connect to Sophos support and they support within the time frame easily. We have integrated to our monitoring solution and it very easy to implement it and monitor it. It's provide a lot security features that we are using daily..
What do you dislike about the product?
we have been using this Sophos firewall and did not face any magor issues with it. our overall experince is good and don't have any dislike at this point.
What problems is the product solving and how is that benefiting you?
this product help our company to secure the network and can manage all the security things from one vendor that sophos provides.


    Asad Fida

The configuration complexity, limited port availability and higher price compared to competitors are the main drawbacks

  • February 09, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use Sophos XG for ensuring security, implementing web filtering, enforcing policies, and blocking traffic as needed.

How has it helped my organization?

I appreciate its interface, but I find that the available ports are insufficient. I've encountered limitations, often finding that three to four ports are not adequate for our needs.

It stands out with its side-to-side VPN and SSL VPN capabilities.

What is most valuable?

The most significant aspect is the protection it offers.

What needs improvement?

I encountered an issue while implementing web filtering for users. Specifically, when attempting to access reports detailing which sites users are visiting, the diagnostic report fails to display the complete URLs of the websites visited. This becomes particularly problematic when users utilize proxy software to bypass the firewall, as it renders tracking their website visits nearly impossible. Training presents a major challenge as there are numerous features available, such as IPS and IDS, which many network administrators are unfamiliar with and tend to leave disabled. Users are unable to enable these features themselves due to their lack of understanding of their functionalities and configuration processes. The training manual provided to users lacks proper guidance on configuration procedures. The content outlined in the user manual differs significantly from the live configuration process.

For how long have I used the solution?

I have been working with it for approximately six years.

What do I think about the stability of the solution?

There are several glitches in the new firewall. One particular issue arises when applying filtering settings. The firewall fails to unblock sites without requiring a restart to save and execute the changes properly.

What do I think about the scalability of the solution?

We have a multitude of distinct sites, amounting to a total of six to seven thousand users in total.

Which solution did I use previously and why did I switch?

Our experience with Fortinet was better compared to Sophos. Also, configuring Fortinet is much easier than configuring Sophos.

How was the initial setup?

Installation is not straightforward; it's a bit complex. For instance, when setting up two ISP connections and terminating them on two firewalls, the process involves configuring LAN and WAN interfaces separately, along with DNS and routing configurations in different tabs. Many users may find these functions unfamiliar. It would be more convenient if all functions related to traffic routing were consolidated into a single tab for easier management. Maintenance is also challenging.

What's my experience with pricing, setup cost, and licensing?

The price of Sophos in PTR is significantly higher compared to Fortinet.

What other advice do I have?

Overall, I would rate it three out of ten.


    Biswabhanu P.

SOPHOS NGFW REVIEW

  • February 08, 2024
  • Review provided by G2

What do you like best about the product?
Simplicity,Ease of use, Overall features..
What do you dislike about the product?
Pricing, Partner support is average and sometimes it's slow
What problems is the product solving and how is that benefiting you?
Controling user access to malcious sites, Stop bot communication, VPN.


    Computer & Network Security

Best firewall i ever used

  • February 08, 2024
  • Review provided by G2

What do you like best about the product?
The Sophos Firewall impresses with its robust security features, providing a strong defense against various cyber threats.
What do you dislike about the product?
Trouble viewing only old logs. Sometimes there are problems with the policy and reports aren't customized well.
What problems is the product solving and how is that benefiting you?
Unauthorized Access and Intrusions :Problem: Unauthorized access attempts and intrusions can compromise sensitive data.

Solution: Sophos Firewall implements strong access controls and intrusion prevention measures to prevent unauthorized access and protect the integrity of the network.


    Rajesh S.

Sophos Firewall - User Friendly Security Solution

  • February 08, 2024
  • Review provided by G2

What do you like best about the product?
Sophos has one of the best features when it comes to protection, it has build in features like firewall,antivirus,IPS,web filtering. It also has Next Gen Firewall which does packet inspection and advance threat protection. Sophos comes with a centralized management console where we can easily deploy,monitor and configure firewall policies with ease.
What do you dislike about the product?
The Only dislike about Sophos Firewall is that it has limitations when it comes to integrating third party security solutions.
What problems is the product solving and how is that benefiting you?
Sophos Firewall protecting our organization from various malicious traffic from the threat actors and intruders.


    Akhil M.

it a very good firewall for the price to performance its a best product

  • February 08, 2024
  • Review provided by G2

What do you like best about the product?
Sophos Firewalls typically offer comprehensive reporting and analytics capabilities, providing insights into network traffic, security events, and overall network health.
What do you dislike about the product?
While Sophos Firewalls provide a comprehensive set of security features, some users may find that they lack certain advanced customization options compared to other firewall solutions.
What problems is the product solving and how is that benefiting you?
Sophos Firewalls offer advanced security features such as intrusion prevention, antivirus, web filtering, and application control, helping to protect networks from a wide range of cyber threats including malware, ransomware, phishing attacks, and more.


    pawan c.

I have been using Sophos Firewall for three years now and have been very impressed with it.

  • February 06, 2024
  • Review provided by G2

What do you like best about the product?
Very user friendly and very easy to use.
What do you dislike about the product?
Trouble viewing only old logs. Sometimes there are problems with the policy.
What problems is the product solving and how is that benefiting you?
I protect my network with Sophos Firewall. It is very easy to detect an error within minutes.


    ATUL SHELARE

It is an easily scalable solution that is easy to maintain

  • February 05, 2024
  • Review provided by PeerSpot

What needs improvement?

The time taken by Sophos XG's support team to respond to and resolve an issue is an area of concern where improvements are required.

For how long have I used the solution?

I have been using Sophos XG for four years. I use Sophos XG 210.

My company is a customer of the product.

What do I think about the stability of the solution?

It is a very stable solution.

What do I think about the scalability of the solution?

The scalability of the product is okay. The users of the product in my company can use the product with all the rules and policies I have applied to the tool that made the implementation process easy.

It is easy to add more users or devices to the product.

Our company has around 300 devices on which the product is used. Our company has 50 to 60 end users of the product.

How are customer service and support?

The solution's technical support is good but needs to improve in certain areas. I rate the support an eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Our company uses different products from Fortinet in some different locations.

Sophos XG is good for the modules it offers and if there are a large number of users. From a price perspective, Sophos XG is also good if the number of users is less.

How was the initial setup?

The product's deployment process was easy.

I was the only person involved in the deployment of the product in my company.

The product can be deployed in three to four hours.

What other advice do I have?

Sophos XG enhanced our company's network security and threat management since the speed and the connectivity of the VPN that it offers make it very easy to manage and don't get disconnected. When we were having CyberOne in our company, we faced some VPN connectivity issues. The VPN connectivity issue in our company was resolved with Sophos XG. With Sophos XG's username and password, users generally don't face issues related to VPN disconnection.

A scenario where Sophos XG was good for your organization stems from the fact that the performance offered by the tool is good.

The most effective feature of Sophos XG m that protects my company's network stems from the fact that it is able to protect the network by filtering out all the threats from the internet. We never faced any problems in our company's network. My company has hardly faced any problems with our computers since it hasn't been infected with any viruses for four or five years.

Sophos XG's interface facilitated our company's security management tasks since it works in an okay manner in our organization. The interface offered by the product is easy to manage since my company has three lines connected to our environment, and whenever we get a new line during which there are some disturbances, the interface allows us to manage such areas easily.

It is very easy to maintain the product.

Speaking about the cost-savings or efficiency gains from the implementation of Sophos XG, it is an okay product from a price perspective that provides the functions of a firewall.

I rate the overall tool a ten out of ten.