The primary use case for Sophos XG is basic firewalling and configuration. We use it primarily for installation purposes.
Sophos Cloud Firewall (PAYG)
Sophos | 21.0 MR1Linux/Unix, Other 21.0 MR1 - 64-bit Amazon Machine Image (AMI)
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Has efficient rules and policies with decent time savings
What is our primary use case?
How has it helped my organization?
Time-saving and cost-saving benefits are realized, with stability contributing to these advantages. It provides approximately 10% to 15% savings in time and costs.
What is most valuable?
The most valuable features of Sophos XG include having rules and policies as a firewall. It is easy to configure.
What needs improvement?
The areas needing improvement are support and configuration. The delays in technical support can be handled better. Sometimes, configuration gives some issues.
For how long have I used the solution?
I have been using Sophos XG for almost one year.
What do I think about the stability of the solution?
No hardware or software solution is 100% stable. I would rate it at about 99% accuracy.
What do I think about the scalability of the solution?
Sophos XG has excellent scalability features. It is already available on cloud as well as on-premises, and you can scale up to multiple firewalls with centralized management. No limitations have been faced regarding scalability.
How are customer service and support?
Customer service and support can be improved as there are delays. I would rate the support at eight out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
Sophos XG is easy to install, generally requiring one person and takes about two to three hours depending on the rules and policies.
What about the implementation team?
One person is usually sufficient for installation unless multiple dynamics are involved.
What was our ROI?
The return on investment is judged to be around three point five out of five in terms of stability, time saving, and cost saving.
What's my experience with pricing, setup cost, and licensing?
The solution is considered cheap in terms of pricing.
What other advice do I have?
For small and midsize enterprises, Sophos XG is a good choice without any major issues.
I'd rate the solution eight out of ten.
Examen du pare-feu Sophos
Qu'aimez-vous le plus à propos de the product?
Il a une interface facile à utiliser par rapport à Fortinet.
Que n’aimez-vous pas à propos de the product?
Parfois, le dépannage devient un peu difficile.
Quels sont les problèmes que the product résout, et en quoi cela vous est-il bénéfique?
Il aide à maintenir la posture de sécurité de l'entreprise.
Complex setup and modular cloud-native pipelines with good community resources
What is our primary use case?
Actually, we are using Tekton for creating CI/CD pipelines for building and deploying applications to different environments.
How has it helped my organization?
It helped a lot in terms of automation. We sometimes use Tekton for purposes like sending emails, running batch jobs, and similar tasks.
What is most valuable?
The valuable features include cloud-native integration, which makes it highly available and efficient in modern containerized environments. Another feature is the modular pipeline that allows reusing CI/CD manifests for different purposes. This modularity helps in reducing redundancy and maintaining a streamlined process.
What needs improvement?
One area of improvement is the lack of cross-cluster capability, meaning you need different sets of tasks and pipelines for each Kubernetes cluster. Tekton also has an unstable API with frequent changes, making it challenging to maintain consistency across versions. Additionally, there's a need for a better dashboard and built-in authentication mechanisms.
For how long have I used the solution?
It's about one and a half years we have been working with Tekton.
What do I think about the stability of the solution?
Tekton is quite stable when used in a well-established Kubernetes cluster. The stability largely depends on the stability of the Kubernetes environment itself, which is designed for high availability.
What do I think about the scalability of the solution?
Tekton's scalability is one of its most advanced features. Since it uses the underlying Kubernetes infrastructure, it can scale easily if the Kubernetes cluster is sufficiently large. I would rate it eight out of ten for scalability.
How are customer service and support?
We primarily used community resources like Stack Overflow for addressing our issues and did not directly contact Tekton's customer service.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
In my previous company, we used GitLab and Jenkins for creating CICD pipelines. Currently, Tekton is the primary tool we are using, with Jenkins as a backup solution if Tekton encounters any issues.
How was the initial setup?
The initial setup was manageable but required extensive reading and understanding of documentation. If the Kubernetes cluster is already in place, the setup can be completed in less than ten minutes.
What about the implementation team?
The deployment of Tekton was done in-house with a team of six to seven people handling deployment, creating CI/CD pipelines, and maintaining the solution.
What's my experience with pricing, setup cost, and licensing?
Tekton is an open-source tool, meaning there are no setup costs associated with it. I would rate the cost at one, indicating it is free to use.
Which other solutions did I evaluate?
In my previous company, we used GitLab and Jenkins for similar purposes.
What other advice do I have?
My advice is to avoid using Tekton if possible due to its complex setup and lack of user-friendly features like a comprehensive dashboard and built-in authentication mechanisms.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
On-premises
Examen de l'ingénieur
Qu'aimez-vous le plus à propos de the product?
L'interface de gestion est très simple et complète et offre le meilleur tableau de bord et rapport, solution de gestion cloud, Très simple lors de la mise en œuvre, Sécurité synchronisée et intégration entre produits entre le pare-feu et le point de terminaison, L'équipe de support est très amicale et informative, adaptée aux entreprises PME.
Que n’aimez-vous pas à propos de the product?
Il manque le concept de SD-WAN mais sd-red résout ce problème.
Quels sont les problèmes que the product résout, et en quoi cela vous est-il bénéfique?
Tout-en-un (Filtrage des e-mails, Pare-feu d'application Web, NGFW), Connecter plusieurs sites à l'aide du dispositif sd-red et d'un pare-feu
Identifies the threat and publishes the information across all endpoints and firewalls
What is our primary use case?
We use the product for traffic and security control.
What is most valuable?
We currently have multiple clients, and many users are working remotely. We need antivirus protection to guard against malware introduced from public networks. One of the most beneficial features of Sophos XG is its integration with Sophos Central. If any file is detected as malicious on any endpoint or firewall, Sophos Central immediately identifies the threat and publishes the information across all endpoints and firewalls. If a single system gets infected, the threat is communicated and addressed across the entire network, including all sites and remote users.
What needs improvement?
One drawback I've noticed with Sophos XG is that sometimes, the platform can become unresponsive. I've observed that it occasionally hangs, causing traffic to get stuck. During these times, users cannot access the internet or any services routed through the Sophos Firewall. This issue happens randomly and isn't something we've encountered with other firewalls like FortiGate, which we used in the past.
Dealing with licensing has been a big challenge for us. Despite our efforts to resolve issues through our sales contact, we've faced limitations. After confirming our purchase orders, we had to escalate the issue. We were ready to extend our licenses for two or three months.
For how long have I used the solution?
I have been working with the product for a year.
How are customer service and support?
We haven't seen any major issues with customer support from Sophos. We have faced some problems, but we understand that the support team can sometimes be unresponsive.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
When comparing FortiGate to Sophos XG, I would say that if I'm working on large-scale asset monitoring and security purposes, especially if I have a data center that requires firewall security, then FortiGate would be my choice. It's faster and more responsive than Sophos XG support.
How was the initial setup?
The tool's deployment takes two to three hours to complete. It doesn't require any maintenance. You would need one engineer to handle one application.
What was our ROI?
I can say there has been some return on investment. It's good, but I would still say it's higher by about 10-15 percent compared to other market products with similar configurations.
What's my experience with pricing, setup cost, and licensing?
The tool's pricing and licensing are very complex. As a developing company, we need approvals from management to make a purchase, which can take time. We asked Sophos XG to renew our current firewall license for one or two months while we plan to accommodate our increasing IT assets.
What other advice do I have?
I rate the overall product an eight out of ten.
Offers visibility into network information, sources, destinations, and threats
What is most valuable?
The tool's most valuable feature is threat protection and DLP features. So far, basic DLP features like content protection and blocking. Furthermore, for remote users, features such as back filtering and application control are available, allowing for command and control from our side. It is very easy to understand policy applications.
It has multi-console features, where you can designate administrators or super admins. There's also a read-only feature available. Visibility features are included in XDR. This provides information on user impact, potential threats on specific machines, source and destination IPs, setup firewall details, and unique identifiers for each machine. Another notable feature is network isolation, ensuring that data remains secure by isolating affected machines from others.
Sophos XG offers visibility into network information, sources, destinations, and threats. Depending on the policies applied, users may monitor specific issues without blocking them. However, policies that block threats should be applied.
What needs improvement?
One feature I would like to add is remote wipeout capability. This would be useful in cases where a user leaves the organization and fails to return their laptop. Remote wipeout would allow for the deletion of data from the device with a single command. Regarding technical support from Sophos XG, it's generally satisfactory. However, the response time could be improved. It takes around one hour to receive assistance, but reducing this to 30-45 minutes would benefit us.
The tool has only a base DLP feature. It needs to have a full DLP feature with additional licensing.
For how long have I used the solution?
I have been working with the product for ten years.
What do I think about the stability of the solution?
I rate the tool's stability an eight point five out of ten.
What do I think about the scalability of the solution?
I rate the solution's scalability a seven point five out of ten.
How was the initial setup?
The tool's installment is easy.
What's my experience with pricing, setup cost, and licensing?
The tool's pricing is cheaper compared to other alternative products.
What other advice do I have?
Sophos XG has a lab center where they analyze signatures and automatically update them on the product. This eliminates the need for manual updates on individual machines or centers. Additionally, it has features like MDR and management response features. So, Sophos XG seems to have a roadmap in place.
I would recommend the product based on the situation. Cortex, a next-generation antivirus for larger enterprises, would likely provide sufficient coverage. It's also known for its scalability and visibility features, including root cause analysis and terminology features.
I rate the overall solution an eight out of ten.
Can be deployed easily and quickly, and the antivirus features are valuable
What is most valuable?
The antivirus features are valuable.
What needs improvement?
The price should be cheaper. Xstream must be included in future releases.
For how long have I used the solution?
I have been using the solution for five years.
What do I think about the stability of the solution?
I rate the tool’s stability a seven out of ten.
What do I think about the scalability of the solution?
I rate the tool’s scalability a ten out of ten. Our clients are SMBs.
How was the initial setup?
I rate the ease of setup a ten out of ten. The solution is deployed both on-premise and on the cloud. The deployment takes half an hour.
What's my experience with pricing, setup cost, and licensing?
I rate the pricing a six out of ten.
What other advice do I have?
We are distributors. We sell the solution. We have many customers. Overall, I rate the product an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Meilleur pour la protection
Qu'aimez-vous le plus à propos de the product?
C'est un système convivial, facile à utiliser, avec des fonctionnalités de sécurité robustes, avec une performance impressionnante et des fonctionnalités de sécurité réseau.
Que n’aimez-vous pas à propos de the product?
Bien que les configurations de base soient simples, une documentation améliorée ou des tutoriels guidés nous seraient bénéfiques.
Quels sont les problèmes que the product résout, et en quoi cela vous est-il bénéfique?
SophosFirewall maintient une liste de problèmes connus pour nos produits, y compris Sophos XG Firewall. En reconnaissant et en traitant ces problèmes, Sophos aide nos entreprises à maintenir un environnement réseau stable et sécurisé.
Many good features is available comparatively other firewalls
What do you like best about the product?
In comparison to other firewalls, this one has a lot more functionality, and we can use access points and firewalls with centralised access. additionally, wifi coupons are helpful for visitors; no additional third-party software are necessary.
What do you dislike about the product?
The main change I propose is to the Sophos Interface. I consider Fortigate to have a straightforward UI
What problems is the product solving and how is that benefiting you?
we have been unable to access the official website. I filed one complaint using the Sophos website. They looked into it. resolved the problem in the end. That was DNS issue.
Un pare-feu puissant, fiable et sécurisé avec une excellente intégration avec d'autres produits et services.
Qu'aimez-vous le plus à propos de the product?
Le Sophos Firewall a des capacités de filtrage très granulaires et une fois que nous l'avons maîtrisé, cela nous a permis de configurer l'accès pour tous les types d'appareils et d'utilisateurs variés que nous avons et d'adapter la connectivité à leurs besoins spécifiques. Dans le cadre de l'achat, nous avons bénéficié d'un support d'installation et de mise en œuvre de la part de professionnels formés de Sophos, ce qui a été inestimable.
Le pare-feu a été bien plus fiable que notre fournisseur précédent (nous sommes passés de Smoothwall), ce qui est essentiel pour un produit utilisé en permanence et il s'intègre également bien avec notre logiciel Sophos Endpoint.
Nous utilisons fréquemment le tableau de bord car il offre un excellent aperçu de la sécurité avec un quotient de menace pour notre base d'utilisateurs et les fonctionnalités de sécurité avancées mettent en évidence et bloquent tout trafic malveillant tel que l'accès aux botnets.
Les mises à jour sont régulières et le pare-feu a continué à prendre en charge les dernières normes et protocoles disponibles pour l'accès web (tels que TLS 1.3, Google QUIC et divers protocoles VPN).
Comme la plupart du trafic web est maintenant chiffré, la capacité de déchiffrer et d'inspecter autant de trafic que possible était une fonctionnalité essentielle que la gamme Sophos Firewall prend également en charge.
Le pare-feu a été bien plus fiable que notre fournisseur précédent (nous sommes passés de Smoothwall), ce qui est essentiel pour un produit utilisé en permanence et il s'intègre également bien avec notre logiciel Sophos Endpoint.
Nous utilisons fréquemment le tableau de bord car il offre un excellent aperçu de la sécurité avec un quotient de menace pour notre base d'utilisateurs et les fonctionnalités de sécurité avancées mettent en évidence et bloquent tout trafic malveillant tel que l'accès aux botnets.
Les mises à jour sont régulières et le pare-feu a continué à prendre en charge les dernières normes et protocoles disponibles pour l'accès web (tels que TLS 1.3, Google QUIC et divers protocoles VPN).
Comme la plupart du trafic web est maintenant chiffré, la capacité de déchiffrer et d'inspecter autant de trafic que possible était une fonctionnalité essentielle que la gamme Sophos Firewall prend également en charge.
Que n’aimez-vous pas à propos de the product?
Initialement, nos besoins ont été mal évalués et le modèle de pare-feu ne répondait pas à nos besoins (cela a été rectifié par Sophos) - ce qui était un peu pénible.
De plus, la fonctionnalité de rapport intégrée n'est pas la plus facile à configurer/utiliser et il n'y a pas de fonctionnalités d'alerte instantanée. Comme nous travaillons dans une école, nous considérons les alertes instantanées comme essentielles pour la protection, nous avons donc dû acheter FastVue qui s'intègre bien avec les journaux du pare-feu Sophos et a amélioré les fonctionnalités de rapport.
De plus, la fonctionnalité de rapport intégrée n'est pas la plus facile à configurer/utiliser et il n'y a pas de fonctionnalités d'alerte instantanée. Comme nous travaillons dans une école, nous considérons les alertes instantanées comme essentielles pour la protection, nous avons donc dû acheter FastVue qui s'intègre bien avec les journaux du pare-feu Sophos et a amélioré les fonctionnalités de rapport.
Quels sont les problèmes que the product résout, et en quoi cela vous est-il bénéfique?
Le Sophos Firewall offre un excellent niveau de sécurité pour nos utilisateurs et garde nos appareils et données sécurisés. Il offre également un accès VPN permettant à nos utilisateurs de continuer à travailler à distance (de manière sécurisée). Comme nous utilisons Sophos Intercept X Advanced sur nos points de terminaison et intégrons avec Sophos Central, le Firewall est également capable de fonctionner en tandem avec ces plateformes pour améliorer la sécurité de bout en bout.
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