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Reviews from AWS customer

2 AWS reviews

External reviews

607 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Shashi k.

Sophos firewall protract as shield configuration and console are attractive and easy

  • February 22, 2024
  • Review provided by G2

What do you like best about the product?
1. Liked very much monitor function it includes all adminstrator requirements such as Routing, DHCP, Loadbalance, IPsec, SSL VPN, SDWAN and Firewall users, Intrusion prevention and so on.
2. Configuration and report generation is easy and GUI sophos dashboard looks nice and handy customization.
3. Allows both Remote access vpn and site to site vpn this types provide more security to use public IPs anywhare in the world.
4.A massive and effective protection against wide area of cyber threats
What do you dislike about the product?
As of now i have no issue to with sophos
What problems is the product solving and how is that benefiting you?
In COVID time all employees do work from home we need to secure our data and network, sophos firewall provides and ensure the remort site as well as to ensure vpn connection for employess.
Sophos firewall is shield ananist extrnal attacks, mange and report the Vulnerability assesment actions.


    Information Technology and Services

Easy to setup and user friendly firewall

  • February 21, 2024
  • Review provided by G2

What do you like best about the product?
-As I said in title, first time setup, rules confiuration is super easy.
-Smooth user experience
-Thorough reports
-Rest APIs also available in case you want to automate something within Sophos firewall
-Syslog facility for log forwarding
-Out of the box VPN integration
What do you dislike about the product?
-Can be bit expensive for smaller businesses
-No free trial for Sophos XG
-Sometimes ram usage spikes randomly
What problems is the product solving and how is that benefiting you?
Sophos firewall is great for traffic managment, route managment and enhances network security. It helps with security by keeping unwanted traffic away from the network. It also helps with custom routing and exposing certain services to the internet.


    Education Management

Excellent Customer Service & Support, Reliable Hardware

  • February 21, 2024
  • Review provided by G2

What do you like best about the product?
Ease of Use, Good Technical Support, Reliable Hardware
What do you dislike about the product?
Reporting for multi site enviroments could be improved.
What problems is the product solving and how is that benefiting you?
Cyber Security and Filtering


    Education Management

Sophos Firewall offers outstanding security at competitive pricing

  • February 21, 2024
  • Review provided by G2

What do you like best about the product?
Strong security
Range of features
User-friendliness
Ease of management and administration
Support
What do you dislike about the product?
Range of hardware models available makes choosing time-consuming
What problems is the product solving and how is that benefiting you?
Sophos firewall allows us to manage many different security features from one console reducing administration time, licensing costs, improving integration


    Rizwan Ikram

Protects the environment, blocks uploading, and provides all the latest features

  • February 21, 2024
  • Review provided by PeerSpot

What is our primary use case?

We are developing a software. We use the solution to protect our environment. Our main concern is to block users’ uploading.

How has it helped my organization?

Sophos XG is a fantastic solution. We achieved our security target after installing the solution. Our main concern was to block uploading. We were able to achieve that using the custom rules.

What is most valuable?

The product has all the latest features. It has malware protection, ransomware protection, and zero-day protection. It helps block everything.

What needs improvement?

The vendor doesn’t publish the price on the website. We must contact the agents to know the price. It is a lengthy process. It would be easier if the price details were provided on the website.

For how long have I used the solution?

I have been using the solution for the last three years.

What do I think about the stability of the solution?

The tool’s stability is good. I rate the tool’s stability a ten out of ten.

What do I think about the scalability of the solution?

We have 10 to 15 users in our organization. The tool’s scalability is high. I rate the scalability a ten out of ten.

How are customer service and support?

The technical support is great.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was difficult. We must learn everything before implementation. In the beginning, everything seems difficult. For someone who has worked on other firewalls before, Sophos XG is not that complicated to implement.

I prefer the on-cloud versions because we have control systems on the cloud. It will be much easier to handle things. If we have it on-premises, we must maintain and look after the equipment. The cloud version is much more secure and easier to maintain.

What's my experience with pricing, setup cost, and licensing?

The pricing is very high. The product could be a little cheaper. It will help Sophos to compete with other brands in the market. I rate the pricing a ten out of ten.

What other advice do I have?

We also use Sophos Intercept X. It is a fantastic tool. It protects PCs from malware attacks. Overall, I rate the solution a ten out of ten.


    Valentino M Vassiliades

Provides ease of management and good out-of-the-box reporting

  • February 20, 2024
  • Review provided by PeerSpot

What is most valuable?

The most valuable features of Sophos XG are the ease of management and good out-of-the-box reporting.

What needs improvement?

Sophos XG requires a bit more restarting than Cisco. The main difficulty is to keep up with the current threats. The solution should have the ability to be up to date with the most recent threats.

For how long have I used the solution?

I have been using Sophos XG for five years.

What do I think about the stability of the solution?

I rate the solution an eight out of ten for stability.

What do I think about the scalability of the solution?

Sophos XG is not a scalable solution. Depending on what you want to do, you choose the right model. You cannot buy one model and upgrade it to provide higher capacity. This is true for all firewalls, where you price it up according to current plus a percentage for future capacity. Most of our clients for Sophos XG are small to medium-sized companies.

How was the initial setup?

On a scale from one to ten, where one is difficult and ten is easy, I rate the solution’s initial setup a nine out of ten.

What about the implementation team?

In most small to medium-sized companies, the solution's deployment takes about a day. However, planning and setting up the architecture might take longer than that. Especially in live environments, you do everything in advance and don't leave a lot to chance.

What's my experience with pricing, setup cost, and licensing?

Sophos XG is a reasonably priced solution.

What other advice do I have?

The solution has the ability to customize user-defined entries for more control over what you can actually set. With Sophos XG, you can use your own definitions or point to another service that uses slightly customized definitions.

Users have a tendency to go for the cloud version of Sophos XG. Over the past year, prices have unfortunately gone up with anything related to the cloud, and it's probably increasing overhead costs. The problem with the cloud is that it can be costly if you don't properly control it. You also risk ending up with nothing if you can no longer afford to pay the monthly cost.

I would recommend Sophos XG to clients who want it or specifically request it. I don't have anything against using the solution.

Overall, I rate the solution a nine out of ten.


    Akshay Y P

Has good technical support services, but the GUI needs enhancement

  • February 20, 2024
  • Review provided by PeerSpot

What needs improvement?

We encounter difficulties while navigating through certain features and functionalities of the product. The GUI could be much more transparent.

For how long have I used the solution?

We have been using Sophos XG for two years. At present, we use the latest version.

What do I think about the stability of the solution?

I rate the product’s stability an eight out of ten.

What do I think about the scalability of the solution?

We have around 15 to 20 customers using Sophos XG. It is suitable for larger companies. We have around 200 technical engineers in our organization managing it. I rate the scalability a nine out of ten.

How are customer service and support?

The technical support team is friendly and supportive in terms of technical assistance.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We are working with CheckPoint, SonicWall, and FortiGate.

How was the initial setup?

The deployment method involves navigating through several pages, such as selecting the country and configuring LAN and WAN ports, before reaching the manual configuration stage. Instead, simplifying the process by allowing users to log in directly to the dashboard and initiate configuration without additional prompts could be helpful. The implementation time depends on specific firewall requirements.

What's my experience with pricing, setup cost, and licensing?

The product is more expensive than SonicWall. Our customers compare devices for office compatibility, such as Sophos XG 4100 and SonicWall NSA 2300, and question license cost disparities.

I rate the pricing a six out of ten.

What other advice do I have?

The product’s new variant allows for faster processing of data packets from LAN to WAN, surpassing the capabilities of an 8G firewall. It provides threat prevention features, including WAF, IPS, and AV. We have configured SSL VPN capabilities for different branches, which have been working efficiently. For our minimalistic usage, it has been performing well in transferring data from on-premise devices. It helps us generate detailed reports on the dashboard. The product’s integration with Sophos Central enhances security architecture by enabling centralized management under a single dashboard.

We recommend Sophos XG as a priority as it is much more reliable and has efficient technical assistance. It is much easier for configuration, web filtering, or web extension than one of its competitors.

I rate it a seven out of ten.


    Asad Shamsi

A tool that has the ability to provide good reports

  • February 13, 2024
  • Review provided by PeerSpot

What is our primary use case?

My company has normal web-based policies to restrict websites and allow certain legitimate websites. My company also has site-to-site VPNs and SSL VPNs, along with firewalls.

What is most valuable?

The most valuable feature of Sophos XG for our company's cybersecurity defense strategy stems from a mixture of all of the product's capabilities, which includes areas like web protection and VPN that are important when it comes to cybersecurity.

What needs improvement?

I would like the product to improve so that it can provide advanced SD-WAN, which can allow users to deal with infinite connections along with seamless bandwidth utilization.

In the product, the area revolving around SD-WAN has certain shortcomings where improvements are required.

It would be great if I could monitor a particular traffic from a network with Sophos XG.

For how long have I used the solution?

I have been using Sophos XG for around a year and a half. I am a customer of the tool.

What do I think about the stability of the solution?

It is a stable solution. Stability-wise, I rate the solution an eight to nine out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution a seven to eight out of ten.

There are around 200 users of the product in my company.

How are customer service and support?

The solution's technical support is good. I rate the technical support an eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have experience with Fortinet.

Sophos and Fortinet provide good features. Interface-wise and usage-wise, Fortinet is good. Fortinet provides a simple interface, while it is an area that is a bit complex in Sophos. Feature-wise, Sophos and Fortinet are similar.

How was the initial setup?

I rate the product's initial setup phase at six or seven on a scale of one to ten, where one is difficult, and ten is easy.

The solution is deployed on the cloud and on-premises.

The solution can be deployed in a day.

What's my experience with pricing, setup cost, and licensing?

The product is expensive. I rate the product price a six on a scale of one to ten, where one is low price and ten is high price.

What other advice do I have?

Sophos XG has the ability to provide good reports.

I rate the tool an eight to nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud


    Baskara S.

Sophos firewall in the market

  • February 12, 2024
  • Review provided by G2

What do you like best about the product?
The Firewall Engine is better than others
What do you dislike about the product?
The recent vulnerabilty about the Sophos firewall
What problems is the product solving and how is that benefiting you?
Processing speed and filter is good ..
especially the blocking URL and other traffic filtering.


    Volkan Y.

Sophos Firewall UTM

  • February 12, 2024
  • Review provided by G2

What do you like best about the product?
I like the best SSL VPN configuration. It is easy and understandable.
What do you dislike about the product?
The report system is terrible. It cannot understandable and so complicated. I cannot find what i' ve found.
What problems is the product solving and how is that benefiting you?
I can do so easy site to site SSL VPN configuration another Sophos firewall but must be the same firmware version.