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Reviews from AWS customer

2 AWS reviews

External reviews

607 reviews
from and

External reviews are not included in the AWS star rating for the product.


    ManojNair2

Provides network visibility and reporting capabilities, constantly improving over time

  • March 04, 2024
  • Review provided by PeerSpot

What is our primary use case?

My clients use Sophos XG for deploying firewalls at corporate office and branch offices. The branches connect via site-to-site VPN, allowing outbound traffic from the central location.

What is most valuable?

The firewall provides network visibility and reporting capabilities, constantly improving over time. It can be integrated with the cloud console, allowing centralized management of multiple firewalls. integration with endpoint security products ensures seamless traffic flow and rule enforcement, even when endpoints are not directly connected to the firewall.   

What needs improvement?

I've had experience with Sophos XG's threat intelligence features, and they provide good coverage, although I wouldn't say they're the best in the industry. The sandbox feature is available with top-tier subscriptions, allowing you to test content in a cloud sandbox.

One improvement I'd suggest for Sophos XG is to make certain functionalities, like CR functionality, part of the default firewalling rather than exclusive to premium subscriptions. Enhancing DLP capabilities at the gateway level could significantly boost security for organizations.

For how long have I used the solution?

I have been using Sophos XG for the past 10 years. 

What do I think about the stability of the solution?

As for stability, I'd give it a high score, maybe a nine, because it keeps running without much downtime.

What do I think about the scalability of the solution?

I'd rate them an eight for stablity It's not to say they're perfect, but generally, it's pretty good I'd recommend it for companies of all sizes.

How was the initial setup?

Integrating Sophos XG into existing infrastructure was quite easy and straightforward. There were hardly any complexities involved in the process.you can use both options - cloud-based or hardware-based firewalls. When I mention hybrid, it means having both options available. While cloud-based firewalls offer convenience, they can be more expensive compared to hardware ones. Although I haven't personally worked with the cloud version, it seems similar in appearance but may have different features. Cloud-based firewalls may seem like an overkill in terms of price, especially when considering the cost of operation over time. They become more beneficial when additional security layers like zero trust, DLP, or secure web gateway functionalities are added. This expands security beyond physical location constraints, making it accessible from anywhere.

What other advice do I have?

I'd rate Sophos XG an 8. It's my first preference and confidently recommend it to other users.


    Computer & Network Security

It was nice experience as Sophos.

  • March 02, 2024
  • Review provided by G2

What do you like best about the product?
I liked the fact that it has has good features.
What do you dislike about the product?
Nothing as such to dislike just the part of email can be done properly
What problems is the product solving and how is that benefiting you?
It helped me a lot in online traffic control and also we can scan every thing.


    snehal p.

Good defender

  • March 02, 2024
  • Review provided by G2

What do you like best about the product?
Unified Threat Management
Easier to manage
What do you dislike about the product?
As I have worked on sophos firewall there no dislikes from my side
What problems is the product solving and how is that benefiting you?
It is having a quality like more in one protection


    Danny K.

I have been in IT INDUSTRY FOR 29 YEARS NOW

  • March 01, 2024
  • Review provided by G2

What do you like best about the product?
Sophos Firewall is easy to use and configure
What do you dislike about the product?
i dont get a lot of help from the writups on the internet
What problems is the product solving and how is that benefiting you?
safegurding my company's ICT infrastructure


    Akshit Chhokar

Offers good performance but needs to improve on the flexibility part

  • March 01, 2024
  • Review provided by PeerSpot

What is our primary use case?

I use the solution in my internal network for my home office, for which I have applied a router in my home. I have deployed a couple of switches in my home network, but I need to secure my network from attacks.

What is most valuable?

Adaptive security is the most usable and most efficient feature in Sophos XG. The performance and scalability of the tool are advantageous areas.

What needs improvement?

With the firewall part in Sophos XG, it is not very flexible if you want to block access to a particular site during your internal usage. The tool is not able to block access to a particular website instantly or easily since it takes a considerable amount of time to configure a few things. If you specify that a user should not be able to go to www.google.com, it should be denied for sure.

The support engineers of the product are not very tech-savvy, making it an area where improvements are required.

For how long have I used the solution?

I have been using Sophos XG for four years. I am a customer of the product.

What do I think about the stability of the solution?

At times, there are some issues that I have faced with the stability of the product. Not many firmware updates pushed into the tool are bug-free, and because of this, I face issues.

I rate the tool's stability a seven out of ten.

What do I think about the scalability of the solution?

It is a scalable solution.

How are customer service and support?

Based on my experience with the product's support team, I feel that Sophos provides good technical support to its users.

I rate the technical support a six out of ten.

How would you rate customer service and support?

Neutral

How was the initial setup?

The product's initial setup phase was easy, especially compared to Cisco.

The solution is deployed on the cloud. I have also worked with the on-premises model.

The solution can be deployed in only a couple of hours.

What other advice do I have?

The product has improved the security posture. Sophos XG provides features that are almost the same as those Cisco Firepower devices provide. I would say that a couple of features in Sophos XG are the same as the ones provided by other Cisco devices, which are top-notch.

The management tools or log-related solutions that are presented with Sophos are okay but not top-notch when it comes to Cisco. I rate the reporting and visibility tools in Sophos XG a six out of ten compared to Cisco.

Sophos xG's integration capabilities do not apply to a limited number of security tools. Cisco provides integration capabilities with many products, while Sophos XG offers integration with a limited number of products. Cisco provides integration capability with almost any tool that is present in the world. Cisco works day and night to ensure that it provides good integration capabilities with the solutions.

I recommend the tool to those who plan to use it, especially if you own a very small office where you don't need a product with too many functionalities.

I rate the tool a seven out of ten.


    Manoj M.

I recommend sophos for Education

  • March 01, 2024
  • Review provided by G2

What do you like best about the product?
Ease of use, product features aligned with our requirements, helps in safeguarding of students, URL filtering
Synchronisation with XDR.
What do you dislike about the product?
Customer support is not great. Youtube restrictions are great however, unable to create custom policies for users.
What problems is the product solving and how is that benefiting you?
Sophos Firewall ensures our stakeholders are in a safer environment. Its very convenient to creat policies, and web and application filter rules.


    Gautam P.

Smartest firewall in the market

  • February 29, 2024
  • Review provided by G2

What do you like best about the product?
As a cybersecurity expert I can say that the best thing about Sophos is that it can be controlled using a single console. It reduces the effort of the user as it can be easily installed or integrated. Continuous scanning of the network is an another great thing about the firewall. My firewall is continuously on for 24 X 7 and with this much of use it works fine without heating much. In YouTube videos I saw good customer support so no need to worry for customer support.
What do you dislike about the product?
Their is nothing that i can dislike. But if the cost can be reduced then it will be the best in price.
What problems is the product solving and how is that benefiting you?
I am using it in my college campus and inorder to protect the college intranet i have to use Sophos earlier I was using fortinet firewall but it was not fulfilling my needs. Earlier my college network was getting lots of unusual traffic now after installing this firewall it is blocking all the suspicious traffic in my network.


    Partha B.

SOPHOS XGS5500

  • February 29, 2024
  • Review provided by G2

What do you like best about the product?
Excellent Support, Easy to deploy and easy to configure.
What do you dislike about the product?
Not Applicable. We don't have any issues with the firewall.
What problems is the product solving and how is that benefiting you?
We are an educational sector. We have around 15K students on our campus. Sophos helped us to create firewall rules , VLAN.


    Computer & Network Security

Good

  • February 29, 2024
  • Review provided by G2

What do you like best about the product?
Good defender and policy
Deep packet inspection
What do you dislike about the product?
DPI
IPs
Web protection and App control in single click.
What problems is the product solving and how is that benefiting you?
Threat detection and response


    Paul B.

An intuitive product that easy to manage

  • February 28, 2024
  • Review provided by G2

What do you like best about the product?
Its intuitive and relatively easy to use.
Its granularity allows for configuration to suit what is required.
Reliable
What do you dislike about the product?
Not a lot. Perhaps relies a bit on its 'community' but that isnt unusual these days.
What problems is the product solving and how is that benefiting you?
Gives us security of access to the 'cloud' but alos security of access across our internal networks.
Acts as a great Wireless Controller for its APs