The product has improved our network security posture. We got some phishing and malware attacks. We found out that someone was attacking our network. Since we installed the solution, we are not facing any attacks.
Sophos Cloud Firewall (PAYG)
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Improves the network security posture of organizations, but the support and web filtering capabilities must be improved
How has it helped my organization?
What is most valuable?
IPS works smoothly. The policies and rules work fine. The network performance and reporting tools of Sophos XG are good.
What needs improvement?
We are facing a little bit of an issue with the product's web filtering capabilities. It must be improved. SD-WAN can be improved.
For how long have I used the solution?
I have been using the solution for almost two years.
What do I think about the stability of the solution?
I rate the tool’s stability a seven or eight out of ten.
What do I think about the scalability of the solution?
I rate the tool’s scalability a seven or eight out of ten. Almost 5000 people are using the solution in our organization. We have installed the firewall. It is always running.
How are customer service and support?
The support takes a lot of time to resolve issues.
How would you rate customer service and support?
Neutral
How was the initial setup?
I rate the ease of setup a seven out of ten. The deployment took a few weeks.
What about the implementation team?
The deployment was done in-house. We needed two to three people for the deployment.
What's my experience with pricing, setup cost, and licensing?
I rate the pricing a seven or eight out of ten.
What other advice do I have?
I will recommend the product to others. The solution is not extremely good, but it is good. Overall, I rate the product a seven or eight out of ten.
Which deployment model are you using for this solution?
On-premises
Offers visibility into network information, sources, destinations, and threats
What is most valuable?
The tool's most valuable feature is threat protection and DLP features. So far, basic DLP features like content protection and blocking. Furthermore, for remote users, features such as back filtering and application control are available, allowing for command and control from our side. It is very easy to understand policy applications.
It has multi-console features, where you can designate administrators or super admins. There's also a read-only feature available. Visibility features are included in XDR. This provides information on user impact, potential threats on specific machines, source and destination IPs, setup firewall details, and unique identifiers for each machine. Another notable feature is network isolation, ensuring that data remains secure by isolating affected machines from others.
Sophos XG offers visibility into network information, sources, destinations, and threats. Depending on the policies applied, users may monitor specific issues without blocking them. However, policies that block threats should be applied.
What needs improvement?
One feature I would like to add is remote wipeout capability. This would be useful in cases where a user leaves the organization and fails to return their laptop. Remote wipeout would allow for the deletion of data from the device with a single command. Regarding technical support from Sophos XG, it's generally satisfactory. However, the response time could be improved. It takes around one hour to receive assistance, but reducing this to 30-45 minutes would benefit us.
The tool has only a base DLP feature. It needs to have a full DLP feature with additional licensing.
For how long have I used the solution?
I have been working with the product for ten years.
What do I think about the stability of the solution?
I rate the tool's stability an eight point five out of ten.
What do I think about the scalability of the solution?
I rate the solution's scalability a seven point five out of ten.
How was the initial setup?
The tool's installment is easy.
What's my experience with pricing, setup cost, and licensing?
The tool's pricing is cheaper compared to other alternative products.
What other advice do I have?
Sophos XG has a lab center where they analyze signatures and automatically update them on the product. This eliminates the need for manual updates on individual machines or centers. Additionally, it has features like MDR and management response features. So, Sophos XG seems to have a roadmap in place.
I would recommend the product based on the situation. Cortex, a next-generation antivirus for larger enterprises, would likely provide sufficient coverage. It's also known for its scalability and visibility features, including root cause analysis and terminology features.
I rate the overall solution an eight out of ten.
Sophos Firewall, next-generation protection at a competitive price
What do you like best about the product?
It is a product in constant evolution to continue offering the best security features, always accompanied by good service.
What do you dislike about the product?
At the moment, we have all the company locations covered with Sophos, so for now we don't see any disadvantages. If in the future we see that the product falls behind technologically and in terms of features compared to another, I will mention it.
What problems is the product solving and how is that benefiting you?
If we encounter any problem with the functioning of any Sophos product, they quickly assist us to resolve it.
Software is good, hardware is a problem
What do you like best about the product?
Central management, easy to use and great sales experience.
What do you dislike about the product?
Support has been poblematic, with long RMA lead times, lots of hardware failures. The devices are hard to scale.
What problems is the product solving and how is that benefiting you?
Provides compliance and baseline security protection.
Can be deployed easily and quickly, and the antivirus features are valuable
What is most valuable?
The antivirus features are valuable.
What needs improvement?
The price should be cheaper. Xstream must be included in future releases.
For how long have I used the solution?
I have been using the solution for five years.
What do I think about the stability of the solution?
I rate the tool’s stability a seven out of ten.
What do I think about the scalability of the solution?
I rate the tool’s scalability a ten out of ten. Our clients are SMBs.
How was the initial setup?
I rate the ease of setup a ten out of ten. The solution is deployed both on-premise and on the cloud. The deployment takes half an hour.
What's my experience with pricing, setup cost, and licensing?
I rate the pricing a six out of ten.
What other advice do I have?
We are distributors. We sell the solution. We have many customers. Overall, I rate the product an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Best for protection
What do you like best about the product?
Its a user friendly system, easy to use, with robust security features , with an impressive performance and network security features
What do you dislike about the product?
While basic configurations is straight forward, improved documentation or guided tutorials would benefit us.
What problems is the product solving and how is that benefiting you?
SophosFirewall maintains a list of known issues for our products, including Sophos XG Firewall. By acknowledging and addressing these issues, Sophos is helping our businesses maintain a stable and secure network environment.
Sophos Firewall
What do you like best about the product?
Easy to administer. Menu is easy to navigate
What do you dislike about the product?
Easier reports to produce to see all the activities.
What problems is the product solving and how is that benefiting you?
It's helping help connect to Azure to make our Jira work
Sophos provide unmatched protection and uniquely integrated to share information
What do you like best about the product?
User friendly, easy to use, strong customer support and ease of implementation
What do you dislike about the product?
Firmware update takes longer time than normal
What problems is the product solving and how is that benefiting you?
Sophos firewall reduces breaches, adapts defenses in response to an attack, and improves detection and response.
Powerful and simple next-generation firewalls
What do you like best about the product?
The simplicity of firewall management. Practically everything can be done from the graphical console. Integration with Sophos Central. The security heartbeat integrates with the endpoint. They are implemented easily and SD-WAN tunnels can be set up from the central console. Support in Spanish 8x5.
What do you dislike about the product?
It lacks Vdoms.
The NAT or NoNAT policies are on different pages, I miss having them grouped together.
The NAT or NoNAT policies are on different pages, I miss having them grouped together.
What problems is the product solving and how is that benefiting you?
I don't find any issues in the latest versions of Sophos FW.
Sophos firewall offering better security
What do you like best about the product?
Updated knowledge base
Best security firewall
Best security firewall
What do you dislike about the product?
Too much restrictions that will also make work a challenge in some instances
What problems is the product solving and how is that benefiting you?
Web filtering
Restrictions on unproductive sites
Gateway monitoring
VPN provision
Restrictions on unproductive sites
Gateway monitoring
VPN provision
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