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Reviews from AWS customer

2 AWS reviews

External reviews

607 reviews
from and

External reviews are not included in the AWS star rating for the product.


    jayvee m.

Sophos Firewall review experience

  • April 25, 2025
  • Review provided by G2

What do you like best about the product?
Sophos firewall is often praised for its comprehensive security features, including threat protection, deep packet inspection and robust vpn capabilities.
What do you dislike about the product?
Some user reported about slowness response times and difficulties with accessing some websites.
What problems is the product solving and how is that benefiting you?
Enhance security and reduced risk by blocking threats at the network edge.


    Jon L.

Transitioning into a sound Firewall solution.

  • April 24, 2025
  • Review provided by G2

What do you like best about the product?
The connection between Sophos Antivirus, Machine Scanning, and serving to completely protect my network from active internal and external threats.
What do you dislike about the product?
The learning curve associated with implementing Firewall features.
What problems is the product solving and how is that benefiting you?
Protecting my network (internal and external) from unauthorized threats.


    Edwin Muruka

Graphical interface simplifies configuration and reduces reliance on specialized IT personnel

  • April 24, 2025
  • Review provided by PeerSpot

What is our primary use case?

I use Sophos XG mainly as a gateway. It also serves as the DHCP server on my network and is utilized for web control.

What is most valuable?

The Sophos XG offers intuitive configurations, which is primarily what I find valuable. It is easy to configure due to its graphical interface, reducing the reliance on specialized IT personnel and cuts down on time used for support and troubleshooting.

What needs improvement?

The reporting side could use improvement. Having more reports on the dashboard would be beneficial. While there might be different tools or licenses for various purposes, having more reports available would be helpful.

For how long have I used the solution?

I have been working with Sophos XG for nearly five years. I started with Cyberoam and then transitioned to Sophos.

What was my experience with deployment of the solution?

The deployment process was smooth. There were trained engineers available, and it was easy for my team to adopt.

What do I think about the stability of the solution?

The solution has been stable. It's on 24/7 and has consistently been reliable over the years.

What do I think about the scalability of the solution?

I have not had the need to scale, which might be due to having more capacity than needed.

How are customer service and support?

I rely on local vendor support, so I haven't directly engaged with Sophos technical support.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

Before Sophos, I used Linux-based firewalls that I configured myself. Cyberoam was my first physical firewall, which naturally progressed to Sophos due to cost considerations and local support.

How was the initial setup?

The initial setup was straightforward. It wasn't a lengthy project, and within three days, the deployment was completed.

What about the implementation team?

I did not use a specific project methodology. I followed my regular project plan, which included an initial meeting to kick off the deployment.

What was our ROI?

I benefit from reduced reliance on specialized IT skills, especially during staff turnover. The graphical interface of Sophos XG simplifies configurations, saving time in support and troubleshooting compared to the Linux-based solution I previously used.

What's my experience with pricing, setup cost, and licensing?

The decision to go with Sophos was influenced by pricing and strong local support.

Which other solutions did I evaluate?

During my evaluation process, I looked at Cisco and Palo Alto in addition to Cyberoam.

What other advice do I have?

For organizations considering Sophos, it is important to evaluate their network deployment plan, especially if they have a hybrid environment. They should consider if Sophos XG, in its basic deployment, can provide sufficient security or if additional tools are required. I would rate the overall solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises


    Graham C.

Sophos XGS - Exceptional Product

  • April 24, 2025
  • Review provided by G2

What do you like best about the product?
The firewall is simple to setup and manage but still has an exceptional security features and functionality.
What do you dislike about the product?
There is nothing I can honestly say that I dislike
What problems is the product solving and how is that benefiting you?
It is protecting our site and the benefits are I can sit back in the knowledge that the company data is secure.


    Naveed A.

Sophos XGS Firewall

  • April 24, 2025
  • Review provided by G2

What do you like best about the product?
identify and block active threat, Prevent the lateral movement of attacks, Deliver immediate insights into compromised devices, users and application. Network Traffic is easy to manage
What do you dislike about the product?
Need to add more details on alerts emails
What problems is the product solving and how is that benefiting you?
On-premise Resources like Exchange Server and Mail Appliance from DNAT Rules and only services which required to allowed. users networks traffic to WAN and LAN is from firewall incase they want to access any kind of sources on the network. i can allow only what ports they are using


    Manufacturing

Good product with a lot of features, easy to administer

  • April 24, 2025
  • Review provided by G2

What do you like best about the product?
A lot of features like WAF, IPS, Web- and Mailprotection. Easy to implement and use. Good customer support. Central administration is possible.
What do you dislike about the product?
Sometimee it took a long time to get the updates for an automated deploymenent via the the central administration. Licensing could be more easy.
What problems is the product solving and how is that benefiting you?
Security solution to protect the company while accessing internet ressources


    Richard F.

Sophos Firewall Appliance: A Robust, Intelligent Security Solution for Modern Network Environments

  • April 24, 2025
  • Review provided by G2

What do you like best about the product?
Sophos Firewall strikes an excellent balance between powerful features and ease of use. Its centralized management via Sophos Central, intuitive interface, and seamless integration with other security layers make it a go-to tool in our daily operations. The frequency of use is high—we rely on it continuously for monitoring, policy enforcement, and threat management. The implementation is easy and straightforward
What do you dislike about the product?
While we use the system frequently and appreciate its capabilities, some advanced configurations—especially around traffic shaping and custom rules—require deeper expertise and time. Additionally, support responsiveness during urgent scenarios can vary, and the licensing costs may be challenging for smaller or resource-constrained institutions.
What problems is the product solving and how is that benefiting you?
Sophos Firewall effectively addresses key network security challenges, including intrusion prevention, malware threats, unsafe web access, and inconsistent user policy enforcement. By centralizing threat management, simplifying policy control, and offering deep visibility into traffic patterns, it helps us maintain a secure, compliant, and efficient network environment. The ease of integration with endpoint tools and high frequency of use ensures minimal downtime, faster incident response, and better resource allocation—benefiting both our IT team and end users.


    Logistics and Supply Chain

Sophos XGS Firewall

  • April 24, 2025
  • Review provided by G2

What do you like best about the product?
Sophos Firewall stands out for its seamless integration with Sophos Endpoint (Synchronized Security), intuitive interface, and efficient TLS inspection via its Xstream architecture. It also offers strong built-in reporting and centralized cloud management via Sophos Central.
What do you dislike about the product?
Sophos Firewall can be less flexible than others in complex enterprise environments, especially for advanced custom configurations.
What problems is the product solving and how is that benefiting you?
Sophos Firewall helps solve problems like advanced threat detection, secure remote access, and poor visibility into network activity. With features like Synchronized Security and built-in reporting, it boosts threat response times, simplifies management, and enhances overall network security—all while reducing the need for multiple separate tools.


    Hospital & Health Care

Work with Sophos solutions

  • April 24, 2025
  • Review provided by G2

What do you like best about the product?
Central management, user-friendliness
What do you dislike about the product?
Problems with firmware upgrades, notification settings
What problems is the product solving and how is that benefiting you?
Ransomware


    ROVELLE A.

The power of SOPHOS FIREWALL

  • April 24, 2025
  • Review provided by G2

What do you like best about the product?
1. Features
2. Connection to MDR
3. SECURITY
What do you dislike about the product?
It is better if it can connect to other MDR
What problems is the product solving and how is that benefiting you?
Networking and security