Sophos Cloud Firewall (PAYG)
SophosExternal reviews
607 reviews
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Securing Hospitals Made Simple
What do you like best about the product?
The management of the system is significantly easier, and yet offers more security features, than any other product on the market.
What do you dislike about the product?
I wish the log viewer was a little more modern looking.
What problems is the product solving and how is that benefiting you?
Better than Cisco
Sophos Firewall
What do you like best about the product?
Sophos Firewall syncs great with the endpoints and logging real-time traffic is great. Sophos in general offers so much from being able to see all devices and alerts from the firewall in one location in Sophos Central. The best part of Sophos is the MDR side of it knowing I can go home at night, and my environment is still being watched.
What do you dislike about the product?
When trying to be more granular on configurations of rules it can get a little complex and confusing for someone who is less experienced. That can be said for web filtering as well. But all in all, it's a good product.
What problems is the product solving and how is that benefiting you?
The security within our environment from creating tunnels to running separate areas off of Sophos DHCP it's drastically helped us improve overall security.
One stop solutipn for your security needs
What do you like best about the product?
Presales support is really good. They have entire portfolio of security solutions. Easy to deploy & configure.
What do you dislike about the product?
post sales support can be better. Some security features slows down the system
What problems is the product solving and how is that benefiting you?
Helping me manage network traffic. Improved system performance. Compliance with securityregulations.
Sophos Firewall - Strong Cyber security Protection
What do you like best about the product?
Excellent Firewall with synchronized security which covers cyber threat landscape
What do you dislike about the product?
It lacks entreprise feature like vdom -virtual context which blocks firewall to be deployed in data center or entreprise network
What problems is the product solving and how is that benefiting you?
Sophos Firewall solves network security challenges by offering advanced threat protection. Easy Management and visibility securing users from ransomware, intrusion and data breaches.
Versatile Network Security For Small IT Team
What do you like best about the product?
Central Management through Sophos Central is crucial for us, having a few remote locations to manage. Also the ability to have everything managed in one plane, including network security, end-point security and MDM is great. The XGS platform is very versatile and simple enough to setup and manage for a small IT team. Given the nature of our operations, the ability to enforce safe search at the gateway level is a must and managing web content and applications policies is a lot easier than the previous product we had.
What do you dislike about the product?
-Sometimes it is a bit challenging to troubleshoot issues using the log viewer.
-IP addresses are not sorted in true incremental order in some areas of the management GUI. (x.x.x.1, x.x.x.100, x.x.x.2, instead of x.x.x.1, x.x.x.2, x.x.x.100)
-Certain Access Points can only be managed through Sophos Central.
-1st Gen XGS Wi-Fi models do not support concurrent dual-band Wi-Fi.
-IP addresses are not sorted in true incremental order in some areas of the management GUI. (x.x.x.1, x.x.x.100, x.x.x.2, instead of x.x.x.1, x.x.x.2, x.x.x.100)
-Certain Access Points can only be managed through Sophos Central.
-1st Gen XGS Wi-Fi models do not support concurrent dual-band Wi-Fi.
What problems is the product solving and how is that benefiting you?
As a non-profit organization with limited IT management resources, we need a cost-effective solution to maintain network, servers and endpoint security and meet PCI-DSS compliance demands. The Sophos XGS network appliances allow us to do that by offering a fairly simple configuration interface and a central management platform with Sophos Central.
Greate protection and good customer service
What do you like best about the product?
Easy to setup, simple customer support and great reporting
What do you dislike about the product?
some times its difficult to find a particular field or tab because things change with updates but the work arounds are ok
What problems is the product solving and how is that benefiting you?
Its protecting in and out internet traffic from the network
Endpoint Synced AI -Next gen Firewall
What do you like best about the product?
Sophos Firewall is easy to manage, even for non-technical users. The interface is intuitive, simplifying policy creation and security management. Its strong security features effectively block threats and provide clear visibility into network traffic. Performance is stable, rarely impacting network speed or reliability. However, sometimes firmware updates can be tricky and require extra attention to avoid configuration issues.
What do you dislike about the product?
While overall Sophos Firewall works well, a few things could be improved. Firmware updates can sometimes cause unexpected issues or require careful manual steps. The reporting features, although detailed, could be more customizable and easier to export. Occasionally, troubleshooting complex policies or NAT rules can be a bit confusing without deeper technical knowledge. Also, some advanced features, like SD-WAN configuration, feel a little less polished compared to competitors. Finally, support response times can vary — sometimes very fast, but other times slower than expected depending on the issue severity.
What problems is the product solving and how is that benefiting you?
Sophos Firewall is helping us protect our network from external threats like malware, ransomware, and intrusion attempts. It also simplifies managing internet access and application control for users across different departments. With its clear traffic visibility and reporting, we can quickly spot unusual behavior and take action before it becomes a bigger problem. The built-in VPN features make it easy and secure for remote users to connect to our office network. Overall, it gives us peace of mind by strengthening our security while reducing the time and effort needed to manage and monitor everything.
User friendly and Cost Friendly
What do you like best about the product?
The UI is easy to manoeuvre around, easy to manage and check on logs. Health alert are on dashboard can be customize to your liking
What do you dislike about the product?
Connection from central to individual firewall is very slow, would love if this portion is improved
What problems is the product solving and how is that benefiting you?
Peripheral management, end user device management and audit logs
Reliable network routing enhances connectivity, but data protection needs attention
What is our primary use case?
The primary use case for Sophos XG is for two reasons: the firewall capability for protection against malware and Sophos XG's extended capability in routing and IP routing. I use it in a small organization.
What is most valuable?
The most valuable feature of Sophos XG is its routing and network routing capabilities. I particularly appreciate the routing capabilities that Sophos XG has.
What needs improvement?
There is room for improvement in the cybersecurity and personal information protection areas of Sophos XG.
For how long have I used the solution?
I have been using Sophos XG for about seven years.
What was my experience with deployment of the solution?
The initial setup was complex, but since our last conversation, I am happy with what I have.
What do I think about the stability of the solution?
I rate the stability of Sophos XG as nine out of ten.
What do I think about the scalability of the solution?
I would rate the scalability of Sophos XG at about an eight.
How are customer service and support?
The technical support directly from Sophos is not that great, which is why I had to employ a local company that deals with it more to assist me.
How would you rate customer service and support?
Negative
Which solution did I use previously and why did I switch?
I used a different solution before Sophos XG, but it did not provide the routing capabilities that Sophos XG has, which is why I switched.
How was the initial setup?
The initial setup of Sophos XG was complex, but after our last conversation, I am content with the product.
What about the implementation team?
As an end user, I am not involved in the installation process.
What was our ROI?
The problem with the return on investment for Sophos XG is the three-year license. The license fees are extremely expensive, and in most cases, once the license has expired, Sophos requires the purchase of new hardware if one decides to run it online, which is a major drawback.
What's my experience with pricing, setup cost, and licensing?
Sophos XG is extremely expensive compared to other products, but its capabilities warrant the cost. However, the three-year license fees are significantly high.
Which other solutions did I evaluate?
I looked between Sophos and FortiGate before deciding on Sophos XG.
What other advice do I have?
Based on my experience, I would recommend Sophos XG to other people. The overall rating I would give this solution is seven.
Which deployment model are you using for this solution?
On-premises
Sophos Firewall is a robust security system
What do you like best about the product?
Sophos firewall offers a wide range of features. Its user-friendly interface makes management and configuration easy.
What do you dislike about the product?
Slow response times for support at times.
What problems is the product solving and how is that benefiting you?
The Sophos Firewall is safeguarding sensitive data, blocking malicious software, preventing unauthorized access, detecting suspicious activities and preventing intrusive attacks.
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