I am using this product for security purposes.
Sophos Cloud Firewall (PAYG)
SophosExternal reviews
620 reviews
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Next-Gen Firewall That Delivers Security Without Complexity
What do you like best about the product?
The reliability and stability it brings to our clients’ networks is unmatched. We rarely face downtime or disruptions, and the firewall quietly handles security in the background while allowing businesses to focus on growth. For us, the balance between strong security and smooth day-to-day performance is what makes it stand out.
What do you dislike about the product?
The only challenge is that with so many advanced options, new administrators may take time to explore everything it offers. But once familiar, the range of controls becomes a real advantage rather than a limitation.
What problems is the product solving and how is that benefiting you?
It has reduced security incidents, improved compliance with customer requirements, and given us stronger control over distributed networks. This has saved both time and operational costs while giving end users greater confidence in their IT environment.
Enterprise-grade firewall features, intuitive management, real-time threat protection.
What do you like best about the product?
Sophos Firewall offers an intuitive interface, strong performance with Xstream architecture, and easy implementation. Synchronized Security, SD-WAN, and threat visibility make it a powerful, reliable choice for distributed networks. Customer support is responsive and knowledgeable, and the firewall integrates easily with other Sophos and third-party solutions, streamlining overall network security management.
What do you dislike about the product?
While Sophos Firewall is powerful, the web interface can be slightly slow when managing large rule sets.
What problems is the product solving and how is that benefiting you?
Sophos Firewall helps us solve key network security challenges, including advanced threat protection, secure remote access, and managing distributed environments. Its Synchronized Security feature enables real-time response to endpoint threats, reducing manual workload and response time. With built-in SD-WAN, we’ve improved application performance across sites. Centralized management and reporting simplify compliance and policy enforcement, ultimately increasing operational efficiency and reducing security risks.
Sophos Firewall: Powerful, User-Friendly, and Reliable Security with Centralized Management
What do you like best about the product?
My experience with Sophos Firewall has been largely positive. The ease of use is commendable, with an intuitive interface that simplifies monitoring and management. Implementation is straightforward, especially with pre-configured templates and wizards, which help speed up deployment.
Customer support has been responsive and helpful, addressing queries promptly and providing guidance for both routine and complex issues. The firewall is used frequently in our environment, and its robust feature set — including intrusion prevention, web filtering, VPN, and advanced reporting — meets most of our network security needs.
Integration with existing systems is relatively smooth, with support for centralized management via Sophos Central, making administration across multiple devices easier. Overall, it offers a good balance between functionality, usability, and support, making it a reliable choice for network security.
Customer support has been responsive and helpful, addressing queries promptly and providing guidance for both routine and complex issues. The firewall is used frequently in our environment, and its robust feature set — including intrusion prevention, web filtering, VPN, and advanced reporting — meets most of our network security needs.
Integration with existing systems is relatively smooth, with support for centralized management via Sophos Central, making administration across multiple devices easier. Overall, it offers a good balance between functionality, usability, and support, making it a reliable choice for network security.
What do you dislike about the product?
I suggest showing the Storage Master Key under the Backup and Restore tab like the encryption password, as it’s required for restoring backups. Many users create an encryption password but are unaware of the Master Key in the console, so displaying it would reduce confusion.
What problems is the product solving and how is that benefiting you?
Sophos Firewall protects our network from malware, ransomware, and unauthorized access while providing secure VPN and remote connectivity. Its centralized management simplifies monitoring and administration, making our network more secure and efficient.
Powerful, Feature-Rich Network Protection with IPS, ATP, Web Filtering, VPN, and SD-WAN.
What do you like best about the product?
Sophos Firewall is easy to use and integrates seamlessly with other Sophos solutions. Implementation is straightforward, customer support is responsive, and it offers a rich feature set including IPS, ATP, Web & Application Filtering, VPN, and SD-WAN. It’s reliable for daily use and scales well for different network sizes.
What do you dislike about the product?
Web interface can be slightly slow when managing large rule sets.
What problems is the product solving and how is that benefiting you?
Sophos Firewall helps protect our network from advanced threats with IPS and ATP, secures remote access through VPN, and controls internet usage with Web & Application Filtering. Its SD-WAN optimizes connectivity across sites, while centralized management reduces administrative overhead and improves response time to security incidents.
Reliable, Secure, and Easy-to-Manage Firewall Solution
What do you like best about the product?
What I like best about Sophos Firewall is its seamless blend of robust security features and user-friendly management. The intuitive interface, combined with powerful threat protection, makes it easy to configure, monitor, and maintain network security without compromising performance
What do you dislike about the product?
Honestly, there’s very little to dislike — but if I had to mention something, it would be that the wide range of features can feel overwhelming at first. However, this is easily resolved with a short learning curve, and the comprehensive documentation and support make it a worthwhile investment.
What problems is the product solving and how is that benefiting you?
Sophos Firewall is helping us tackle multiple challenges, from blocking advanced threats to managing bandwidth efficiently across the network. Its real-time visibility and reporting allow us to quickly detect and respond to potential risks, while features like synchronized security ensure our endpoints and firewall work together for maximum protection.
Greater Visibility to my Web Browsing
What do you like best about the product?
The ease of locating the different configurations and the ease of setting up the networks, as well as the speed with which they can be configured, since on other devices it takes a long time to save a configuration, as I use it daily to monitor web browsing and the behavior of my internet links.
What do you dislike about the product?
What needs to be restarted when the firmware is updated.
What problems is the product solving and how is that benefiting you?
Greater visibility to web browsing reports and greater visibility of network logos and the behavior of my users.
Sophos Firewall is a powerful and user-friendly solution,its easy to manage console
What do you like best about the product?
its Synchronized Security it can Integrate with Sophos Endpoint enables automatic threat response. it has advanced features like Zero Trust Network Access (ZTNA) , ATP, All firewall can be managed through single sophos central.it application control and web filtering is very granular
What do you dislike about the product?
performance is little slow in TLS encryption
What problems is the product solving and how is that benefiting you?
Sophos provides granular web filtering and application control, allowing us to block or prioritize traffic based on business needs. Its detailed reporting and real time Dashboard. it provide advanced features like ZTNA
Sophos Firewall XGS a complete set for small and medium-sized enterprises
What do you like best about the product?
It works and is easy to use.
What do you dislike about the product?
Updates must be watched for and the changelogs must be read. Since this offers a complete set of functions, quite a few things always change.
What problems is the product solving and how is that benefiting you?
As a company, providing a comprehensive solution is sometimes not so easy, but Sophos offers a complete package in this area that goes beyond the firewall and can be easily integrated with other components.
User experience benefits from intuitive features and good support
What is our primary use case?
What is most valuable?
Sophos XG is user-friendly, easily configured, and has all the latest features, including URL filtering.
I have used the Synchronized Security feature of Sophos XG along with the Heartbeat functionality, specifically the Security Heartbeat.
The filtering capabilities of Sophos XG are good and I find it user-friendly.
What needs improvement?
An area that could be improved is technical support's ticket registration process. Sometimes when I contact technical support, they do not register the tickets properly. They ask about registered mail ID and registration number when I am already under pressure. For instance, when the internet is not working or when I cannot apply certain rules, I am already stressed, but the tech support did not register the calls. This happened three to four months ago.
For how long have I used the solution?
I have been using Sophos XG for one year.
What was my experience with deployment of the solution?
Installing Sophos XG is very easy, with no issues encountered.
The complete installation, including setting up all rules, takes approximately one and a half hours.
What other advice do I have?
I am familiar with Sophos XG.
We have purchased Sophos XG directly through Sophos, though I am not aware of the financial operations regarding the purchase.
I rate the technical support as eight out of ten.
On a scale of one to ten, I rate Sophos XG as eight.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Reliable and easy to manage firewall solution
What do you like best about the product?
Centralized management via Sophos Central, easy-to-use interface, and strong integration with Intercept X for real-time threat protection are the key highlights
What do you dislike about the product?
Firmware updates can sometimes cause brief service interruptions, and the reporting features could be more customizable for in-depth analysis
What problems is the product solving and how is that benefiting you?
Sophos Firewall helps us secure our network perimeter, control user access, and protect against advanced threats like ransomware and phishing. Its integration with endpoint security enables faster threat detection and response, reducing manual intervention and improving overall network visibility and control
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