The product and the features they offer are worth.
What do you like best about the product?
The products are more user-friendly, and troubleshooting is much easier due to the advanced features they offer.
What do you dislike about the product?
The product hardware stability and consistency are less.
What problems is the product solving and how is that benefiting you?
Sophos offers many updated features which helps in solving the unexpected attacks and threats.
Sophos XG Firewall Delivers Strong Security with Seamless Endpoint Integration
What do you like best about the product?
The best part of Sophos Firewall is its synchronized security with Sophos endpoints, which provides real-time threat intelligence and automated response. The user interface is also intuitive, making policy management and monitoring straightforward
What do you dislike about the product?
The reporting and logging capabilities are limited out of the box, requiring external tools or add-ons for deeper insights.
What problems is the product solving and how is that benefiting you?
Sophos Firewall is helping us secure our network perimeter, manage application traffic, and detect threats in real time through its integration with endpoint protection.
Has offered reliable support with an intuitive interface for configuration
What is our primary use case?
We have experience with Sophos XG, which is the older version as well. It has been around three or four years that I have been working with Sophos XG.
We are the partners of Sophos XG, and we are in the partners platform.
For Sophos XG, we are not using it in our on-premise environment, so we pitch it to customers based on their requirements.
In some scenarios, we offer maintenance for the firewalls, especially in high availability situations.
What is most valuable?
The interface of Sophos XG is basic, and we can manage it easily compared to other firewalls; for example, it is much easier for configurations than Palo Alto.
Regarding the security level in Sophos XG, we need to see the Gartner reports because there are competitors such as SonicWall that we have to consider.
As for valuable features in Sophos XG, I am not able to recall many at this moment, but it has good integrations with Active Directory Protocol and others.
What needs improvement?
I do not have any specific ideas on what disadvantages Sophos XG could improve upon.
Everything has been good; I have not encountered any major challenges or problems.
AI could be one of the area for improvements.
For how long have I used the solution?
It has been around three or four years that I have been working with Sophos XG.
What do I think about the stability of the solution?
We have found that Sophos XG is stable; I would say it is stable overall.
What do I think about the scalability of the solution?
I am not sure how scalable Sophos XG is.
We have not reached any enterprise customers pitching for Sophos XG, so I have no clarity on its effectiveness for them.
How are customer service and support?
The technical support from Sophos XG is good, and the response times are also good.
How would you rate customer service and support?
How was the initial setup?
The installation of Sophos XG is quite easy, and we have not found any difficulties in the process.
What other advice do I have?
That is the older version of Sophos XG.
Generally, Sophos XG is used in an on-premise environment.
Adding AI features would be practical, especially given the current trend of integrations across products.
Clients would use AI in the product for addressing configuration issues or simply to query the AI when they face problems.
Regarding disadvantages, only the potential for AI in configuration seems to be the area for improvements; I cannot clarify any more disadvantages.
I give Sophos XG an overall experience rating of nine out of ten.
Which deployment model are you using for this solution?
On-premises
Superior Performance though Quotes
What do you like best about the product?
Product is well designed and works very well
What do you dislike about the product?
The quotation process especially if Deal Reg is denied, it can be a challenge.
What problems is the product solving and how is that benefiting you?
It is working as router, VLAN configurations, load balancer, security provision, easy authentication to WiFi and user management
Excellent support and great price point
What do you like best about the product?
The support offered is great and Sophos Central is easy to use. The hardware is easy to implement and replicate.
What do you dislike about the product?
Sophos Central could be improved and bugs in firewall firmware could be tested more thoroughly.
What problems is the product solving and how is that benefiting you?
Sophos Firewall keeps the networks at our clinics running smooth and provides tools to manage remotely well.
Excellent security and user-friendly management with the Sophos XGS Firewall
What do you like best about the product?
I like the combination of strong security and easy management the best.
What do you dislike about the product?
Although the user interface is overall user-friendly, the initial configuration can be somewhat complex for less experienced administrators, especially with extensive networks and specific security requirements.
What problems is the product solving and how is that benefiting you?
A major problem that the Sophos Firewall solves is protection against advanced threats such as ransomware, malware, and DDoS attacks.
Next Gen FW
What do you like best about the product?
really intuitive platform + ZTNA Features are great.
What do you dislike about the product?
Catalogs could be a little more friendly
What problems is the product solving and how is that benefiting you?
MDR Service
Solid firewall with good support
What do you like best about the product?
Ease of use on day-to-day business and excellent support when needed from both Sophos as our partner.
What do you dislike about the product?
Not always easy te spot why some traffic is blocked.
What problems is the product solving and how is that benefiting you?
Secure traffic between internal VLAN's and also WAN traffic on multiple levels
Overall Support was exceptional and software updates were most relevant to our technical requirement
What do you like best about the product?
It's simple to use and implement, affordable and technically capable.
What do you dislike about the product?
Apart from firewall and Threat management, Sophos does not have strong offering for other related products. Central Management is slow to use.
What problems is the product solving and how is that benefiting you?
Secure WAN Connectivity. We have reduced security risks
Easy Migration, Well supported creation of rule, Integration in Sophos environment
What do you like best about the product?
The easy way to migrate from the older version. The wizard helpd use finding the right port to move the plug from the old version to the new one
What do you dislike about the product?
Inability to personalize alerts with extra information, the way of manage the MFA in Login form sometime conduct final users to make mistake.
What problems is the product solving and how is that benefiting you?
Protect our perimiter with integration to endpoint protection.
