Agentic Process Automation System (Now Certified for WorkSpaces)
Automation Anywhere, Inc.External reviews
5,702 reviews
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Best automation and process orchestration software
What do you like best about the product?
The process and task management with the ease of integration with even any BPM platform or any OTT channels also which are used promonently to build chatbots these days.
What do you dislike about the product?
The platform doesn't have pay per use costing which increases one time capex investment and also docker maintenance becomes an issue in long run.
What problems is the product solving and how is that benefiting you?
I am able to automate any adhoc processes using this tool with great efficiency and result driven ROI matrix. The problem of getting all processes under one domain and not allowing silos is also greatly managed by the tool. Also, AI automation allows to increase customer engagement at more greater pace
Telecom Automation of processes
What do you like best about the product?
The kind of OCR automation to extract useful information form KYC documents and reducing manual error is great and also the reporting capabilities are up to mark.
What do you dislike about the product?
The cost factor and the difficulty in integration with third party adaptors especially with legacy systems within the organisation.
What problems is the product solving and how is that benefiting you?
We are making all internall processes digital with all prerequisites followed.
BPM and RPA processes automation
What do you like best about the product?
The RPA streamlines the existing BPM processes with help of robust designer and reporting capabailities. It also gives a good ROI and clear KPI matrix to all stakeholders in the organisation
What do you dislike about the product?
The tool is a bit expensive as the business model is based on number of users and not on actual scope. Other tools like UiPath are well suited for startups but automation anywhere is most preferred in big companies
What problems is the product solving and how is that benefiting you?
The adhoc processes which can be easily automated with reduction in FTE and less integration hassle are the problems being solved currently. Also, multi dimensional reports are good to have for organisation view for each role based users.
Leader in Intelligent Automation. Well positioned for future growth.
What do you like best about the product?
it reliable solutions to multitask efficiently.This tool can be used to automate small and large scale processes. The reason behind its popularity is the fact that it is easy to learn Automation Anywhere. It is very reliable and highly scalable as well. All these factors make it a very desirable tool.
What do you dislike about the product?
I think there is no lof of dislikes but this platform only uses for information and service industry
What problems is the product solving and how is that benefiting you?
Meet compliance standards,enhanced productivity,increased employee satisfaction and improve customer experience, improve complaince and reduce mistakes.
Recommendations to others considering the product:
Inability to write .net or vbs code in the tool itself makes it difficult to query in memory data. In most tools this can be achieved by LINQs etc, but of course that's because its easier for beginners to work for.
AI powered automated end to end business processes for the businesses
What do you like best about the product?
Automation anywhere is precisely functional, one of the best robotic process automation, enabling users to have fully automated business processes with the fully functional intelligent software bots. The platform is highly designed on AI technology which allows customers to increase their productivity in business processes, an optimized experience, and more engaged team members. It gives a lot of features for the users to have the best experience on their platform. It has the ability to create, scale, write, practically execute and monitor the whole complex business processes and maintain them well.
What do you dislike about the product?
The main drawback that automation anywhere has that it does not allow multiple windows at the same time which hinders the flow of work if the bot is busy doing other work and I need to split the work schedule.
What problems is the product solving and how is that benefiting you?
Overall, it is one of the best AI functional software available for scaling, planning, executing, and monitoring business processes. UI needs to be more intuitive and needs more simplicity in the process of installation. Other than it is working fine and helps in managing all the work by just simplifying tasks to the bots.
Recommendations to others considering the product:
Highly recommended RPA platform with smart functionalities. It improves the experience by providing the services of managing the risk with regression analysis while building. Another feature that stands out automation anywhere that it allows user to integrate the software with other business tools in efficient ways.
My experience with Automation anywhere RPA
What do you like best about the product?
Easy installation process and you can easily refer documentation.
We can use it with limited or no knowledge of any coding language.
So many pre-built bots on bot store which can be used in the process and support team is always available.
We can use it with limited or no knowledge of any coding language.
So many pre-built bots on bot store which can be used in the process and support team is always available.
What do you dislike about the product?
It is very easy to use and till now not faced any issue.
What problems is the product solving and how is that benefiting you?
We have use it to enable due diligence teams to focus on risk assessment and review by automating the processof searching data sets and retrieve results.
Automation Anywhere 360 - Pros & Cons
What do you like best about the product?
Web based Control room
Avaliblity of both On Premise and cloud based Enterprise version
IQ Bots for faster PDF processing
Export option to store code files and promote
Git Integration with password / token , will help to restore code from Git hub (Available only on On premise setup)
Option to Auto update of bot agent after Build Updates
Option to update packages without updating build
Option to setup cluster and High availablity for on premise set up.
Migration oprion for AA version 11 to A360
Excellent support for migration work.
Pdf inegration , SAP intergration , Email Trigger option is Useful
Avaliblity of both On Premise and cloud based Enterprise version
IQ Bots for faster PDF processing
Export option to store code files and promote
Git Integration with password / token , will help to restore code from Git hub (Available only on On premise setup)
Option to Auto update of bot agent after Build Updates
Option to update packages without updating build
Option to setup cluster and High availablity for on premise set up.
Migration oprion for AA version 11 to A360
Excellent support for migration work.
Pdf inegration , SAP intergration , Email Trigger option is Useful
What do you dislike about the product?
Circular dependency issue , If you have two bots using same common code for reference , when you check in both bots will get checkin
No option to select whether to clone or checkout dependencies when toy checkout parent bot
Cant migrate credential and users of old AA version
Folder name is case sensitive
No option to export bot from private
File Trigger setup takes 15 mins for first time trigger.
Device pool not working as expected
No option to select whether to clone or checkout dependencies when toy checkout parent bot
Cant migrate credential and users of old AA version
Folder name is case sensitive
No option to export bot from private
File Trigger setup takes 15 mins for first time trigger.
Device pool not working as expected
What problems is the product solving and how is that benefiting you?
Automate reconcillation of data available as excel data reducing manual effort.
Extract Data from PDF and reconcillation of data .
Automate secure transfer of files
Download SAP report and do data inegrity check
Automate trainer allocation for listed trainings .
Automate Ticket monitoring and assignment in Ticketing tool.
Extract Data from PDF and reconcillation of data .
Automate secure transfer of files
Download SAP report and do data inegrity check
Automate trainer allocation for listed trainings .
Automate Ticket monitoring and assignment in Ticketing tool.
It help companies automate each of their processes through smart bots.
What do you like best about the product?
Fits of all, I like it deals with environmental problems by automating each of the tasks; it is easy to learn and has strong features that are unique to use, I really like this tool one of its positive points it is its ease of use and its implementation and user interface.
What do you dislike about the product?
The documentation is confusing and limitless; some legacy apps even support automation.
What problems is the product solving and how is that benefiting you?
It is ideal for processes that have a unique structure and thus be able to automate it. It is software that works in a complementary way to the desktop and remotely that has been as useful as it is vital.
Recommendations to others considering the product:
If it's good, I highly recommend it.
Reliable RPA tool with User Ease Interface
What do you like best about the product?
Recorder with data scrapping ability to extract data from multiple pages, various OCR engines support comaptability to use based on user requirment.IQBOT Congnitive platfom helping user with auto extraction of data from the invoices. Object Cloning helping user to make the dynamic path for the data.
AA is secure, credential vaults is the feature I liked the best, makes the product safe to use and trust worthy. Also with integration of bots with this credential management is a easy task.
AA is secure, credential vaults is the feature I liked the best, makes the product safe to use and trust worthy. Also with integration of bots with this credential management is a easy task.
What do you dislike about the product?
Less Reliablity in commands like Image Recognition, Manage Windows Control, Keystrokes, Mouseclicks compare to Object Cloning.
Queues feature is required to be more enhaced to achive better results.
Queues feature is required to be more enhaced to achive better results.
What problems is the product solving and how is that benefiting you?
All the regular tasks which having repetative approch, cosuming most to of the Business user's time are automated by saving lot of FTE.
All in one RPA Tool
What do you like best about the product?
The best I like about Automation Anywhere is its web-based control room. We can access the control room anywhere in the world. Recently they introduced Automation Anywhere A360, which has more enhanced features and easy to use.
What do you dislike about the product?
Sometimes bots disconnect from the control room without reason, and they need a different framework for Support.
What problems is the product solving and how is that benefiting you?
We are creating an Automation Solution for a large Telecommunications Client. We reduced 87-95% of Manual Work. In which the ROI increased, and we gained more clients.
Recommendations to others considering the product:
I would recommend others to consider using Automation Anywhere. It easy to use and has many features like a control room, IQ Bots, Bot Insights
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