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Reviews from AWS customer

14 AWS reviews

External reviews

5,685 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Sri Lakshmi P.

Funfillingly constructive automation.

  • March 02, 2019
  • Review provided by G2

What do you like best about the product?
The guidance was very good. We were taught with handling of the tool in a stepwise manner. That is something that made us understand the tool very much clear.
What do you dislike about the product?
If not for the good guidance, the tool would have been really confusing taking us nowhere. It had so many commands and options which need individual study and experimentation.
What problems is the product solving and how is that benefiting you?
Easy recognition of problems or errors.
Recommendations to others considering the product:
New learning!


    Financial Services

Good RPA Tool

  • February 28, 2019
  • Review provided by G2

What do you like best about the product?
Control room, functionality: workload, bot-farm
What do you dislike about the product?
install process can be improved, need for configuration files
What problems is the product solving and how is that benefiting you?
Increasing business workload, auditing and automation needs


    Financial Services

Good for industrial strength robotics

  • February 28, 2019
  • Review provided by G2

What do you like best about the product?
AA abstracts away a lot of detail and lets you automate business processes at a high level.
AA provides a rich set of tools out of the box to automate and integrate with many common business and enterprise applications. It also provides the tools to directly integrate third party libraries, and the company provides an online store for pre-written bot libraries.
What do you dislike about the product?
Locked down and encrypted .atmx files are incompatible with git source control.
Meaningful code comparison is not possible out of the box, and code review is manual and time-consuming, requiring additional tooling to be built.
What problems is the product solving and how is that benefiting you?
Building connections between unrelated software suites, where application-level integration is not practical. Benefits have been to automate end-to-end processes that involve structured data, and no fuzzy-decision making. This has freed up analysts to perform more value-add tasks in their day.
Recommendations to others considering the product:
If using virtual machines, consider the requirement for an active RDP session for AA to be able to interact with any application.


    Insurance

Impressions of AA

  • February 27, 2019
  • Review provided by G2

What do you like best about the product?
Wealth of commands available and client user interface
What do you dislike about the product?
Lack of detailed documentation. Some "simple" activities (creating variables, set variable values, etc.) involve more steps than in other languages...
What problems is the product solving and how is that benefiting you?
Backoffice processes involving the Insurance Claim process


    Staffing and Recruiting

AA used for automating business processes

  • February 27, 2019
  • Review provided by G2

What do you like best about the product?
The ability to tie in multiple processes with built in error handling and notifications. Example: Run SQL query, export into google sheets using metabot, launch google script to format and send reports.
What do you dislike about the product?
Navigating through some websites. Object cloning and some website integration tends to not be consistent. This is not always an issue with the software however. Some of it has to do with websites or aplications being updated without notification.
What problems is the product solving and how is that benefiting you?
Minimizing repetitive, rules-based tasks. There are opportunities in all departments including Payroll, AP/AR, Human Resources, Compliance, Procurement etc.


    Financial Services

Initially difficult due to multiple upgrades been required, support is alot better now.

  • February 27, 2019
  • Review provided by G2

What do you like best about the product?
Adding the CSM has helped greatly we meet twice a month, while also having the CSM available to escalate any issues or questions I have has been beneficial to the team.
What do you dislike about the product?
Initially there seemed to be a constant need to upgrade and install hotfixes, within AA there seemed to be a drive to have my team continue to upgrade which in essence felt like we were a POC for AA to test their upgrade.
What problems is the product solving and how is that benefiting you?
We are resolving issues within multiple departments ranging from Finance, Ops and IT.
Recommendations to others considering the product:
Agree a pricing structure upfront prior to proceeding that works for you as you grow.


    Consumer Services

Feedback

  • February 27, 2019
  • Review provided by G2

What do you like best about the product?
AA Control Room has best user features. It is easy to use and monitor the bots. Get real time numbers of value incurred by all bots.
What do you dislike about the product?
AA latest version has lot of bugs to be corrected.
What problems is the product solving and how is that benefiting you?
Decrease in head count
Recommendations to others considering the product:
Support to the users have to be quick and appropriate.


    Survenya S.

It's a good tool.It has more things to explore it boosts our creativity and innovation

  • February 27, 2019
  • Review provided by G2

What do you like best about the product?
I would like to have minimize and maximum tab
What do you dislike about the product?
I didn't dislike anything particulary because it's user friendly
What problems is the product solving and how is that benefiting you?
We are automating the things that are done according to step by step procedure .so we can minimize man power and improve efficiency


    Silvia Jacqueline G.

RPA in banking

  • February 27, 2019
  • Review provided by G2

What do you like best about the product?
AA helps us carry out operational activities more quickly, if the process is correctly standardized it could become even simpler.
What do you dislike about the product?
rules of business in the logic of the robot
What problems is the product solving and how is that benefiting you?
the problems: highly manual tasks, high response times. the benefits: more immediate responses, simpler activities for the user


    Oil & Energy

Citizen Developers

  • February 26, 2019
  • Review provided by G2

What do you like best about the product?
I was able to train three accountants to be bot developers who had no technical experience and all three became certified developers. They are all able to develop bots with no issues.
What do you dislike about the product?
We have had some issues with the bot runners not connecting consistently on a regular basis. This has required some manual intervention.
What problems is the product solving and how is that benefiting you?
We a looking at reduction the transfer of data from different systems manually by having the bots move the data. We are seeing reduced error rates and quicker data transfers.
Recommendations to others considering the product:
I would recommend a third party implementer to help you setup the environments and do the training.