When I started working with Automation Anywhere, I automated mutual fund statements. Later, I switched to a financial services company, so that involved a lot of monotonous rule-based work that we had to automate. Then, I started working for this oil and gas company. We focus on finance, procurement, IT, legal, and refining processes.
Agentic Process Automation System (Now Certified for WorkSpaces)
Automation Anywhere, Inc.External reviews
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Rpa automation anyhwhere
What do you like best about the product?
It's Iq bot is very good and Its beneficial for the invoices
What do you dislike about the product?
Export and import takes lot of time in AA
What problems is the product solving and how is that benefiting you?
Everything is good
RPA Developer
What do you like best about the product?
It is usefull time saving very cost effective
What do you dislike about the product?
Some actions are lagging not working properly like email
What problems is the product solving and how is that benefiting you?
Time saving task complete very fast accurate
Experience the future
What do you like best about the product?
Automation helps to do task in minimal time hence it is time saving tool very easy to develop very interesting tool
What do you dislike about the product?
Some action didnt works properly some time lags
What problems is the product solving and how is that benefiting you?
It helps in saving more time do the task faster than human and accurate
RPA Consultant in Stellium Inc
What do you like best about the product?
Automation anywhere has a wide range of features, and these features are easy to use, implement the logic, and provide great integration with multiple applications. The support team is very active and provides instant solutions within the given time frame.
What do you dislike about the product?
left click is not perfectly working for large scorllable page.
What problems is the product solving and how is that benefiting you?
Data entry work is too time-consuming, and multiple repetitive tasks are hectic for a person. Automation anywhere resolves errors in data entry and provides the facility to use the person in the right direction.
RPA Consultant in stellium inc
What do you like best about the product?
Usability: Automation Anywhere features an intuitive interface, making it accessible for users to develop and implement automation solutions with having less coding expertise.
Implementation Simplicity: Automation Anywhere simplifies the implementation process by offering pre-built automation solutions and a user-friendly drag-and-drop interface.
Customer Assistance: Automation Anywhere provides robust customer support through documentation, and responsive customer service teams. This ensures users receive assistance promptly for any challenges they may encounter.
Usage Frequency: The platform supports the execution of automation tasks at regular intervals, enabling users to schedule and deploy automated processes as needed. This contributes to heightened efficiency and productivity of the user.
Feature Richness: Automation Anywhere encompasses a wide array of features, including task recording, workflow automation, document automation, IQ Bot, etc.
Integration Seamlessness: Automation Anywhere enables smooth integration with a broad spectrum of applications and systems..
Implementation Simplicity: Automation Anywhere simplifies the implementation process by offering pre-built automation solutions and a user-friendly drag-and-drop interface.
Customer Assistance: Automation Anywhere provides robust customer support through documentation, and responsive customer service teams. This ensures users receive assistance promptly for any challenges they may encounter.
Usage Frequency: The platform supports the execution of automation tasks at regular intervals, enabling users to schedule and deploy automated processes as needed. This contributes to heightened efficiency and productivity of the user.
Feature Richness: Automation Anywhere encompasses a wide array of features, including task recording, workflow automation, document automation, IQ Bot, etc.
Integration Seamlessness: Automation Anywhere enables smooth integration with a broad spectrum of applications and systems..
What do you dislike about the product?
Classifier is less effective if the number of variation exceed 10.
What problems is the product solving and how is that benefiting you?
Manual Repetitive Tasks:
Issue: Employees often invest a significant amount of time in repetitive, rule-based tasks.
Solution: Automation Anywhere effectively automates these mundane tasks, liberating human resources to concentrate on more strategic and value-added activities.
Human Errors:
Challenge: Manual processes are susceptible to errors, resulting in inefficiencies and inaccuracies.
Advantage: RPA minimizes the risk of errors through precise and consistent task execution, thereby enhancing overall process accuracy.
Operational Inefficiencies:
Issue: Inefficient processes can lead to increased operational costs and delays.
Solution: Automation streamlines workflows, accelerates processes, and reduces operational costs by enhancing efficiency.
Data Entry and Extraction:
Challenge: Manually entering or extracting data from various sources is time-consuming and error-prone.
Benefit: Automation Anywhere automates data entry and extraction tasks, ensuring accuracy and saving valuable time.
Cost Savings:
Issue: High operational costs due to labor-intensive tasks.
Advantage: RPA reduces costs by automating repetitive tasks, allowing organizations to achieve more with the same resources.
Issue: Employees often invest a significant amount of time in repetitive, rule-based tasks.
Solution: Automation Anywhere effectively automates these mundane tasks, liberating human resources to concentrate on more strategic and value-added activities.
Human Errors:
Challenge: Manual processes are susceptible to errors, resulting in inefficiencies and inaccuracies.
Advantage: RPA minimizes the risk of errors through precise and consistent task execution, thereby enhancing overall process accuracy.
Operational Inefficiencies:
Issue: Inefficient processes can lead to increased operational costs and delays.
Solution: Automation streamlines workflows, accelerates processes, and reduces operational costs by enhancing efficiency.
Data Entry and Extraction:
Challenge: Manually entering or extracting data from various sources is time-consuming and error-prone.
Benefit: Automation Anywhere automates data entry and extraction tasks, ensuring accuracy and saving valuable time.
Cost Savings:
Issue: High operational costs due to labor-intensive tasks.
Advantage: RPA reduces costs by automating repetitive tasks, allowing organizations to achieve more with the same resources.
RPA Developer
What do you like best about the product?
RPA automation anywhere control room that gives me easiness
What do you dislike about the product?
Nothing everything is good in automation anywhere
What problems is the product solving and how is that benefiting you?
No problem in automation anywhere
Automation Anywhere A360 is Very friendly and easy to learn in RPA field
What do you like best about the product?
It user friendly and cloud-based.
Packages are very useful and easy to access.
Customer support is quick.
Easy implementation.
Packages are very useful and easy to access.
Customer support is quick.
Easy implementation.
What do you dislike about the product?
some of the packages are not available like connector as we have in power Automate
What problems is the product solving and how is that benefiting you?
It helping Businesses to automate their work. Save time and cost effective.
Automation anywhere an encrypted platform
What do you like best about the product?
Control is the most helpful part of automation anywhere by using it we feel that our bots are fully secured no one can touch it without logging into it.
What do you dislike about the product?
Api connection sometimes time not work as fast as we want.
What problems is the product solving and how is that benefiting you?
Automation anywhere should have a framework in which we can make bots and which is beneficial for us.
Excellent product for digital automation
What do you like best about the product?
Automation and it's excellent features across different products
What do you dislike about the product?
Nothing as such, this is excellent production cr
What problems is the product solving and how is that benefiting you?
Digital and business processes automation
Document automation simplifies extracting and putting data into different ERP systems
What is our primary use case?
How has it helped my organization?
I've seen business users doing this kind of repetitive work for 20 years, and they feel that there is a better use of their labor, so I wanted to automate things for them. For example, in the oil and gas industry, we need to extract information from purchase orders that we must pay out on invoices to various contractors. It's possible to improve efficiency by as much as 20 to 30 percent by automating those processes. We can do even better by asking the right questions to the business stakeholders. There's potential to automate and improve on things they've done manually in the past.
We see opportunities to operationalize AI for HR use cases. For example, we need to gather documentation for work travel, including a visa if an employee plans to travel abroad. Instead of having an employee ask HR folks about the process, we can set up something with generative AI. AI would also be helpful in some finance use cases. We still need to do some PoCs for generative AI before moving forward. Our data science team is working with something similar, but I haven't used it yet, so we need to try some smaller PoCs before trying it at a larger scale.
Automation Anywhere saves money. At my previous employer, we achieved $1.3 million in cost avoidance over two years. I expect to realize that much savings in my current role, but we are still in the enabling phase of our CoE. Next year, we'll complete large-scale automation. That's our goal.
What is most valuable?
UI and document automation are two features I like. Document automation is helpful because it simplifies extracting and putting data into different ERP systems. I have three or four use cases for document automation. I also like the recorder objects feature, which was called object learning in the previous version, and screen scraping.
It's easier for business users to work with Automation Anywhere A360. My previous employer used Automation Anywhere version 11, which was sometimes a little difficult. A360 is much more interactive. We have several users in our organization who have a business background, so it takes some time with some of the use cases. A business user might take two months to build more challenging use cases, whereas a developer could do it in three or four weeks. Though it takes longer, we want them to learn and implement Automation Anywhere.
Automation Anywhere is interactive, and my experience with my coworkers has been positive so far. I'm on the CoE team, and we've been working to enable various functions involving the HR, IT, finance, and refining teams. They are using it. On average, it takes a month or so to train them, build their use cases, and put them into production.
The solution is currently integrated with PeopleSoft, ServiceNow, and SAP. The document integration gives us about 70-80 percent accuracy. We're mostly working on purchase orders, but I want to implement it for financial use cases, too. I'm trying to determine what the most efficient one is.
What needs improvement?
When we need to upgrade the bot version for various applications like SAP, the compatibility issues could be easier to resolve. The financial team is using version 5 or 6, but the automation engineer recommends only version 6 because it is more compatible. I think Automation Anywhere could handle these compatibility issues better.
For how long have I used the solution?
I have used Automation Anywhere for nearly seven years now.
What do I think about the scalability of the solution?
Automation Anywhere is scalable, but it depends on what you do during the design phase. You must consider the opportunities for scaling up while you're planning. It's easy to scale if done correctly.
How are customer service and support?
I rate Automation Anywhere support nine out of 10. It's excellent. We have premium support. Our account manager is very nice. If we raise an issue, it will be resolved the next day.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We also have Power Automate, but we do not use it at the enterprise level. We only use Power Automate for two use cases. A different team uses Power Automate, but they are not associated with the CoE. They are only using it for personal automation.
How was the initial setup?
Deployment is easy, but the testing takes time. It also takes some effort to migrate the bots from version to version, like v11 to the cloud version of A360. We learned it the hard way, but once we moved to A360, that took care of many of the infrastructure issues we faced with the on-prem version. It was mostly some technical challenges, not infrastructure-related changes. The cloud version is much better than the on-prem.
Automation Anywhere requires maintenance, but how you develop the processes also matters. We try to implement best practices, like using wildcards instead of URL names. That's why we try to find ways to make API calls instead and get the data from there. We are currently doing a PoC that involves retrieving the data from third-party websites, and they told us that they could build an API that would make it easier to maintain. The APIs work better than redirects.
Which other solutions did I evaluate?
I tried UiPath, but I didn't like it as much for our current use case. Automation Anywhere is a better fit, but I have used UiPath at three organizations as a contractor, consultant, and full-time employee.
What other advice do I have?
I rate Automation Anywhere 10 out of 10.
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