There are many use cases. It is simple to automate tasks or processes related to the active cycle for invoices and similar tasks. It is useful for automating processes in industries like manufacturing and banking. The use cases are correlated with the needs of the customers.

By implementing Automation Anywhere, customers are simply trying to have a more standardized process. For example, there is a better quality of data for manual inputs in various applications. They have more rapid processes, and they can free people from repetitive tasks. These are the most common situations that we solve with this technology.

We have not had any big problems with the technology. We have achieved the results that the customer expected. We are usually able to achieve the expected ROI with the processes of the project.

Automation Co-Pilot helped increase productivity. For employees, it was quite good. I did face some problems with the user interface that we had to build to interact with the user. There were some blocks in this interface that were hard to understand. From a business user's perspective, it is quite easy to use. From a technical perspective, it is a little bit harder to build a bot using the Co-Pilot features.

It helped to free up staff to work on other projects. Every time we automate a task, we are freeing user time. They have more time to focus on more complex tasks. They can achieve better results in terms of compliance of the data that they are inputting into the systems. The data is accurate and reliable, and they can do more in less time. They can easily meet timelines for various processes.

In terms of integration, we could integrate the pretty old type of browser web applications without many problems. We usually use various ERPs, such as SAP, Oracle, or NetSuite. We sometimes integrate by using APIs. We have Google Drive or Microsoft Teams folders, SharePoint, and so on. We integrate pretty much everything with Automation Anywhere. For some technologies, there are some libraries for integration, such as for Salesforce or ServiceNow, and for some other platforms, you have to build it yourself.

It is easy to understand how to use the tool. For a developer, it is very easy to understand the opportunities and how to use and learn these features. It is very business-oriented. It is very easy to understand the capabilities and the features that you can use. You should have a technical overview and a technical understanding, but it is easy to understand. A non-technical person can learn it in a month. However, this person must be involved with a technical team. A person cannot understand the implications of using this technology and its architecture on his own. A business person can learn to develop some features but to move to the next level, a business person would need some help from IT.

The main problem that I have with Automation Anywhere is the support. When I have problems that I cannot solve by myself, it is hard to achieve a good result with support. Language is another issue. From a technological perspective, I have not had many issues with Automation Anywhere, but the support is somewhat lacking compared to other technologies I use.

There are times when I have some problems with the cloud. I sometimes experience errors with the Co-Pilot feature that make me feel the system is not 100% stable.

It is able to provide automation at scale. This is one of the best features of Automation Anywhere, but if you want to scale, you need technical support.

Its usage depends on the customers. We have different types of models, but usually, it is used at an enterprise level.

It is hard to achieve a good result with their support team. The support in Europe seems to be receiving less investment, so I usually cannot have support in my language. For some customers, this can be a problem. Some customers speak Italian rather than English. 

Neutral

We have more customers on the cloud than on-premises. I am personally not involved in the deployment, but the initial setup is straightforward. It is not complex. Upgrading Automation Anywhere is easy.

The number of people required for maintenance depends on the number of automated processes. For 20 automated processes, you might need one person full-time per month. This can vary a lot on the type of process that you have automated.

You have to work at least a year on that technology, but obviously, it depends on the effort you make. If you have one developer or five, it makes a difference.

It is reasonable, but it can always be a little bit cheaper.

Those who want to use Automation Anywhere should have at least one expert on their team. This can significantly speed up the implementation process and the understanding of the problems. It can be a game changer. 

Overall, I would rate Automation Anywhere a seven out of ten.

We are supposed to produce 40,000 components of shells for bayonet caps. Forty thousand caps are required in each shift, which means it comes to about 120 caps per minute. For that purpose, we make use of the vibrating feeder and inserts for all the shoots. We also had composite tools to perform various operations. The additional components, which are supposed to come on the rotary table, were also finished and brought to the table. The shell gets placed from the vibratory feeder on top of it. There are two operations: hot white glass falls into it, and as soon as it falls, it goes to the next position, where it gets molded. The molding shape takes place.

Actually, we are supposed to produce 40,000 components of shells for bayonet caps. Forty thousand caps are required in each shift. That means it comes to about 120 caps per minute. Automation is going to become a new area we will certainly encourage a lot of people to pursue because of the lasting dividends it provides, including saving time and manpower.

I have not come across them. Automation Anywhere is a company that keeps sending their literature very often. I possess it, and I am getting good information through them.

Normally, I go through a lot of journals that provide a lot of information on automation. Practically, I have done a lot of work, which gives me the confidence that I can handle any type of automation.

You only give instructions to them regarding what is required. You explain to them.

AI is also supporting now. Most people are into AI because of the benefits we get, and it enables changes required through AI easily. It offers a lot of cost benefits and enables faster productivity. Normally, there are specific people we use to contact, who actually do the automation. No, I cannot decide a rating right now.

Get manual tasks done by automations wherever possible. For now, we only use task bots. We use them across whole EMEA at RICOH for different departments like: Business Services, SCM, Annuity & Services, Data governance, Finance and Sales. When I joined Ricoh, there were 30 processes in production and now we scaled up over 50 processes in production and counting.

By implementing Automation Anywhere, we wanted to get rid of the mundane tasks. They are better to be carried out by bots so that the employees can focus on tasks that need human decisions, not repetitive tasks. We also wanted better customer satisfaction.

We also have an email automation where people can write emails to us 24/7, and we create service requests inside Siebel. It is an Oracle app. 

With all process in production so far, we reduced the manual effort which led to more satisfaction by employees to get rid of the mundane tasks and focus more on tasks which need human decisions. Especially for our Annuity & Services department we have a quicker response time, and this led to more customer satisfaction.

Automation Anywhere constantly bringing new features in their product. Which will open more possibilities for automation out of the box.

The integration of coding languages like Python, JavaScript an VB Script will allow to extend the capabilities.

The bot store is also a good point to explore pre-built automation to integrate in your tasks.

To keep yourself up to date they provide Skill Booster learning trails for the new features and product updates.

The website has a lot to provide, but with this whole variety of information it is hard for me to keep track and navigate through.

AI agents need constant improvement, but this is by the nature of AI.

We had a use case for handwritten documents, which we were not able to extract safely, so some improvements on document automation would be great.

I am using Automation Anywhere as a developer since September 2021, so for almost 4 years now.

It is stable. I would rate it a nine out of ten for stability.

I would rate it a nine out of ten for scalability because we can use the workload management feature.

We have approximately 20 people using this solution.

I would rate their support an eight out of ten.

Positive

Prior to Automation Anywhere, we were doing almost everything manually. We started with Automation Anywhere version 11 and later migrated to A360.

We have a separate team that handles the integration and setup. We are still on the on-premises version of Automation Anywhere. We are not using the cloud version. We have virtual machines running for us developers. We have a development environment where we use our own dedicated VMs. We develop automation on these VMs, and then we push it through the UAT and the last life cycle for production.

As far as I have heard from our team, they said it was easy to implement.

We started with version 11 of Automation Anywhere back in 2019. When I joined the team in 2022, we were migrating from version 11 to A360. I directly started in the migration phase where I could help with my fresh knowledge, because I was one of the first ones certified in A360.

Our central RPA team, which handles resources, currently consists of five people. I am not sure how many people from the service provider are involved, as they handle on-prem resources. On our side, we have five people pushing these things to production. As a developer, not much maintenance is required.

I am not involved in the pricing, but based on what I hear from our central RPA team, it is not very expensive; it is also not cheap. Its price is in the midrange.

We are not using the AI tools from Automation Anywhere, but we have created some of our own modules, which we are triggering in combination with Automation Anywhere in Python scripting language. We are using this combination for text analysis and problem descriptions from our customers. We are getting the sentiment score to categorize these service requests so that our agents can handle them better. We will, for sure, investigate if we can use Automation Anywhere's AI capabilities in the future.

I am responsible for showing and teaching new joiners how to work with Automation Anywhere. We also have some new citizen developers. We have asked different departments if they have some people on their team who are interested in this. They are not professional developers like me, but I teach them the basics. I also recommend they join the citizen developer training provided by the Automation Anywhere University. They take that training first, and then we do in-depth training tailored to the RICOH processes. It takes them three to six months, but it also depends on how much time they can spend on the training because they also have their regular work.

If you start using Automation Anywhere I highly recommend the Automation Anywhere University platform to start with the learning trails.

These are focused on three roles: Automation Lead, Automation Developer and Citizen Developer.

Also, great content on the Skill Boosters which will give you in depth training on a particular topic.

To scale your automation journey, good practice is building central tasks like “switching a responsibility” in Oracle with proper error handling that not every developer needs to implement these by his own. With these generic central tasks, it will also save time in terms of maintenance.

For any questions you might have, you can ask them in the Pathfinder Community where you get answers from Automation Anywhere’s global community of Pathfinders.

For companies starting new process automation implementation, I would advise not to tackle the largest processes at the beginning. Start with small ones to track benefits and demonstrate to the board what process automation has achieved in a short time. In the past, we tackled larger problems first and spent one or two years getting them to work end to end as expected. This was not the best strategy.

I would rate Automation Anywhere an eight out of ten.

As a consultant, I have worked with various clients, including banks, insurance companies, healthcare providers, and different tech companies. Each company has distinct use cases. RPA tools are capable of automating any task. We usually automate processes that are repetitive. Automation is always rule-based.

Co-pilot certainly makes the job easier if the client has a subscription. It allows me to analyze desktop flows and activities and create flows using natural language. Natural language processing using LLMs has become an integral part of IT. This tool lets me create flows using natural language, repair automation errors, and answer product-related questions. It is there to assist us in creating automation tests, CI pipelines, etc.

There are many areas for improvement, especially in the developer environment. Providing a desktop version rather than focusing on the cloud is essential. Only UiPath offers a studio environment for desktop application development. Automation Anywhere lacks a desktop version and is solely web-based and cloud-based.

Automation Anywhere is not so easy for business users who are not technical. It is at the medium level. UiPath also provides UiPath StudioX to enable business users to automate easily.

I have used Automation Anywhere for four years. I have also used UiPath for four years.

The support is good. I have faced difficulties with every RPA tool. Automation Anywhere has a good support system but has room for improvement. UiPath has a huge online community for support. They have a lot of active users.

Neutral

The solution we use depends on the client and their budget. 

UiPath is exceptionally more expensive than Automation Anywhere. UiPath is far ahead of its competition, but in terms of finances, Automation Anywhere offers better value and is more effective for organizations seeking cost-effective solutions. Small clients tend to go for Power Automate or Automation Anywhere, whereas large clients go for UiPath.

RPA solutions like UiPath, Automation Anywhere, Power Automate, and Blue Prism can be learned through their academies. When I graduated, I did not know what RPA was. I joined as an intern and was told to go to the academies for these solutions and do the courses. They have developer fundamental and RPA fundamental courses. They also have advanced-level courses of 30 hours, which are free of cost. It took me about two months to learn these solutions. I might have had an edge because of my technical background. For a non-technical person who is willing to put in two or three hours every day into learning, three to four months would be good to take themselves to a level where they can start developing automation at a medium scale. Complex automations happen from experience when you are working with different types of clients. Generally, two to four months is a good period for someone to get a grasp of RPA.

The focus is shifting from RPA to IPA or Intelligent Process Automation. For example, I have done automation for a website task. Previously, when the website changed, such as when a button was shifted, the automation would fail. With Intelligent Process Automation, the bot is intelligent enough to realize the changes that have occurred. It understands what my flow is and what I am trying to achieve. It is then able to modify itself in such a manner that it still works. This is something that RPA has been transitioning toward.

Overall, I would rate Automation Anywhere a seven out of ten.

I have been using Automation Anywhere for more than a year in my college laboratory. I utilize it for editing, collecting student assignments, data entry, report generation, grading multiple-choice questions, managing lab equipment, student communication, and automatic software installation or updating. The primary functions include handling repeated administrative tasks, data entry, feedback generation, grading processes, maintaining lab equipment processes, taking attendance, and communicating with students. If any software installation or update in the lab is required, I manage it with the help of labs.

The task bot is the most valuable feature, which I use primarily to automate repetitive and rule-based tasks like attendance tracking, grading, and report generation. I also utilize IQ Bots for more complex tasks involving unstructured data, and email automation for sending bulk reminders to students. It reduces my work time significantly, giving me the ability to focus on other manual tasks. Without Automation Anywhere, my tasks would take much more time, as these repetitive human tasks need daily attention.

Overall improvement is needed for non-technical users who face challenges with how to use it and how to perform more tasks. It should be more user interface friendly for non-technical users and enhance its ease of integration with third-party applications.

I have been using Automation Anywhere for more than a year in my college laboratory.

When we discuss its scalability, it is available across various departments and adapts well.

There are many FAQs, personal calls, and community forums available. Technical support can be easily obtained through official channels, although sometimes the community forum is not accessible to many users.

I used UiPath before starting Automation Anywhere. I also used Blue Prism, which was difficult due to its need for coding.

Initially, we found it a bit complex, but after learning about it, it served us well. For complex tasks, deployment takes about two to three days.

We can achieve nearly eight lakhs per annum in total savings by using Automation Anywhere.

I recommend Automation Anywhere to other users because it minimizes repetitive human tasks, saves time, and helps reduce costs. I would rate Automation Anywhere nine out of ten.

I am from the Mechanical Department at a college of engineering. We utilize Automation Anywhere with our students in the mechanical block. I am using it for educational purposes, and we are providing hands-on experiences.

Automation Anywhere is very useful. With Automation Anywhere, we can do any task in the easiest way. If there is any repeated task, then we can replace it with Automation Anywhere to the same work in a short period of time. It helps minimize the work. 

Automation Anywhere is very helpful and interesting to learn for students. It is very user-friendly, so they can easily learn it.

Automation Anywhere is very easy to learn for people who do not have any technical skills. It is very user-friendly. There is no learning difficulty. We can easily drag and drop the required components and make the model we want. We can automate and deploy a function. After one or two attempts, it becomes very clear. It does not take a long time to understand it. We can understand a simple process within thirty minutes, whereas a complex process can take two to four hours.

Automation Co-Pilot is an advanced feature that helps with finding out the next step. It also provides information about more efficient usage. Both Automation Anywhere and Co-Pilot improve productivity. 

Automation Anywhere saves time. The attendance automation that we have saves about two hours each day. We are also able to easily scrape data from structured and unstructured files and write it in the CSV format. IQ Bot does this very well. 

The AI collaboration is the most impressive feature of Automation Anywhere. We can use IQ Bot to extract data from structured and unstructured sources into a CSV file. It is very useful, and my university uses it for the attendance system. With AI integration, we can easily take attendance. 

Other features include easy deployment and automation of repetitive tasks. If we want to automate any repetitive task, we can record it, which is very useful.

It is secure and user-friendly. Automation Anywhere minimizes human effort and time, facilitates learning, and supports automated tasks efficiently.

There are areas of improvement needed, such as complex decision-making skills. When updates are made, the IQ Bot's actions can be affected, leading to decision-making failures. If it had the ability to make decisions in complex situations, the bot would perform more smoothly. More advanced decision-making skills are needed for improvement.

I have been using Automation Anywhere for more than two years.

Automation Anywhere is very stable. I would rate it a ten out of ten for stability.

Its scalability is very good. I would rate it a ten out of ten for scalability.

In the mechanical department, we have more than 130 students. On average, there are 700 users. 

Technical support is easy to access with various communication channels, including emails and personal calls. However, the community forum is sometimes unresponsive. Despite this, personal calls and quick fixes are very useful, providing good technical support.

Neutral

I have experience with Blue Prism from four years ago. Initially, I used both Blue Prism and Automation Anywhere, but Blue Prism required coding, making it challenging. Automation Anywhere's no-code environment made it easier, and I preferred it. My students also favor it for its user-friendliness and affordability compared to Blue Prism. Automation Anywhere allows for easy drag-and-drop actions and is cost-effective for medium and large-scale enterprises.

The cost is high for small-scale businesses but it is fine for medium and large enterprises. Its high licensing cost may affect small-scale businesses. Reducing licensing costs would benefit many users.

Learning Automation Anywhere prepares our students for a better future because the future belongs to RPA Automation. It helps build their automation skills, and we also provide certification to them after learning Automation Anywhere. 

It involves understanding the structure, and once two or three models are deployed, it becomes easier. Using Automation Anywhere is more straightforward than other RPA tools. Bot deployment typically takes three to four hours depending on the process. A simple process can take about thirty minutes and complex ones take two to four hours. There is no time wasted during deployment.

Bots require updates only if there are any changes. Generally, five to ten minutes are enough to maintain the bots. It does not take a lot of time.

I would recommend Automation Anywhere to others. I actively create awareness about it in our classes and recommend it to other institutions for future RPA developers. 

I would rate Automation Anywhere a ten out of ten.

First, I tried to automate the process for surface automation, and it was mainly in a Citrix environment. At that time, I think no proper solution or feature was available with Automation Anywhere. Then, I tried it for some web applications and Windows applications, and there it worked perfectly. 

It saves time. It has saved 4,000 to 5,000 hours for one large complex process. If we break it down, it has saved 1,000 hours per process. The time savings vary based on the complexity of the process.

It is simple to learn. It is straightforward. You can learn about Automation Anywhere from their university or YouTube. Lots of YouTube channels are there. They provide you with all the information you need. Non-technical employees would need one month to three months to learn it. It also depends on their grasping and learning skills.

With Oracle and ServiceNow, there seem to be challenges. With SAP, it worked very well. We first tried Automation Anywhere with Oracle but had to go for Blue Prism. With Oracle, Blue Prism was easier and a little bit more stable than Automation Anywhere. Even with ServiceNow, the automation was very unreliable. It did not work as expected.

Business users face difficulties with Automation Anywhere setup. As an administrator, even if I provide any license or features, they would not be able to use it on their local individual machines. The client sometimes does not work perfectly. There are difficulties when we install the Automation Anywhere client. It can be hard to know what is causing issues. They might have a different Java version or other software installed on their machines. Automation Anywhere clients sometimes need clean machines or virtual machines where we deploy the bots. Such difficulties are there, but it does not happen with just Automation Anywhere. I have also observed this problem with other solutions.

Automation Anywhere does not provide API integration. You have to design everything on your side. It does not have an inbuilt API tool like Postman. They do not provide a virtual interface to execute GET, PUT queries. It is very difficult in Automation Anywhere, but in other solutions, this feature is very good.

It is not stable with the Microsoft Edge browser. They have to develop or integrate lots of things. It used to work very well with Internet Explorer around five years ago, but Internet Explorer is gone now. People have moved to Microsoft Edge. If you are using Google Chrome, it is easy. With Microsoft Edge, sometimes processes fail, and you do not always know the reason. You have to debug it entirely.

I have been using it for a total of five years, but in between, I used other tools as well. Overall, it has been around two years with Automation Anywhere. I have used versions 10.2, 11.3, and 360, and a little bit of 2019 as well.

The product is overall stable. With lots of normal applications, you can use it without any issues. 

Automation Anywhere is 50% to 70% good in terms of scaling. For business users who want everything on their machines and do not want to use different virtual machines, it is not scalable. Management also worries about deployment costs.

I contacted their technical support. Their L1 support is just normal, and you can get that information on Google or YouTube. They do not have a solution a lot of times. Their L2 support is quite expert. They know how to address things that are happening, and they will try to understand and find the root cause.

Neutral

I am also using other RPA tools such as Blue Prism and UiPath, and I prefer them over Automation Anywhere. 

In API integrations, Automation Anywhere is way behind other tools because its interface is not simple to use for business users. If someone is using Automation Anywhere as the first RPA tool, they will understand it, but if they have used any other RPA tool in the market, they will feel the need to improve Automation Anywhere's UI and API integrations. Additionally, in the API integration part, companies are nowadays using scripting with SAP and others. Automation Anywhere can also improve in that area. 

UiPath's design structure is quite powerful and straightforward. It is easier to work with when you have a complex process with multiple load items. API integration is quite powerful. We can easily use that.

If you are deploying the client on a virtual machine, it is very simple and straightforward. If you are going to do it on a common machine for normal development purposes, it can be a bit complex if you are using other software on the same machine. 

Upgrading is easy. I have migrated some processes from versions 10 to 11, but the newer version requires some time and cost because sometimes the processes designed in the older versions cannot be migrated to the newer version. Instead of migrating, you can redesign the same process in the newer version. That would be better.

Usually, all developers are involved in the bot maintenance at a later stage. If only considering support and maintenance, you will require two people there. If your team has around ten to fifteen people, you will require two people for support.

Cost-wise, it is fine. A lot of medium businesses prefer Automation Anywhere. The development cost is also lower.

I would rate Automation Anywhere a seven out of ten.

There are two main use cases. We are working to complement their RPA capabilities. They have quite a strong position in the RPA market. Instead of trying to face them on the RPA market, we complete what they do. They are especially not good in the attended space. They are good in unattended but not in the attended space, so we kind of complement them.

The second thing we are working on with them is FortressIQ. Automation Anywhere has a task mining solution. We have a process mining solution, so it is a good completion. We have a product that is doing all the process mining stuff. When we need to investigate further into one precise process, dive a little bit into the details, and understand the number of clicks, the number of screens, and basically all the details of the process, we need a task-mining solution. That is where we have integrated with FortressIQ from Automation Anywhere.

The benefits include a reduction in tedious tasks and manual handling of tasks and time savings. This transition moves processes from several hours to a few minutes or even seconds, ensuring that money is saved. Furthermore, it secures the process, facilitates better execution, eliminates errors, and establishes a standard process, which is much more than just saving money.

The ease of use depends on what you want to do. What we do is quite simple because we are mainly using it from an unattended perspective, so we do not have any human interaction. With humans, you need to do a lot of error management. Automation is precise and simple. If the use case is A, B, and C, and you know how to treat A, B, and C, it will always be that, which is simple. If it is not A, B, or C, then you park it aside and do error handling. In the end, 98% of what you have done is good, and the remaining 2% will be manually handled. You still save about 98% of the time. It is quite easy to use as long as we stay in the unattended space. 

We mainly integrated it with non-SAP applications. It is not difficult to integrate Automation Anywhere in the workflow.

It is quite strong in the unattended space. 

I never use Automation Anywhere in the attended space because they are bad at that, at least compared to other players like us or UiPath.

I have been working with them for about four years.

I have not contacted them, so I cannot judge them.

Neutral

We are working with UiPath, Blue Prism, Automation Anywhere, and Power Automate. These are the four ones we are working with.

Automation Anywhere and Blue Prism are very close in terms of market perception, and they are very unattended-oriented. They are quite strong in the unattended space and are more IT-oriented than others, especially UiPath. They are strong in terms of integration.

In terms of ease of use, it is probably one of the best because they are doing a lot of screen scraping. It is more based on the screens and less on APIs, which makes sense from an unattended perspective. However, when you want to have human interaction, it could become a bit more difficult. It is a more techie product than others but also deeper in terms of what you can do with it in terms of integration, etc.

I do not think a perfect RPA tool exists. Overall, I would rate Automation Anywhere as a six out of ten. I would rate UiPath higher.

We are using this in our college laboratory where I am a professor. We are using it for educational purposes. 

In our college, we are also taking attendance using automation software that we have built. It automatically takes student attendance based on face recognition. We have automated this process.

Automation Anywhere is very useful for automating repetitive tasks. It saves time. Our attendance automation helps take attendance of every person easily. It enables focus on strategic work, boosting productivity.

Automation Anywhere is very easy. It helps in many ways to do more work. It is user-friendly and provides good productivity. It has improved our productivity by at least 10%. 

The best feature is its ability to combine Automation Anywhere with AI to build intelligent bots. It saves time and offers better career opportunities for our students. IQ Bot automation helps to extract data from PDFs and invoices and store it in the database. It is beneficial for students and allows employees to focus on strategic work. 

It is very easy to learn. If you want to do a particular work, you can do it fairly easily. There are drag-and-drop opportunities available, and everything is easily integrated. We can quickly learn and find solutions to our problems. A simple task takes two or three days to learn. A complex task may take about five days.

There is limited scope for complex decision-making. For instance, a bot can extract invoice details, but it cannot determine if an invoice is fraudulent without AI integration. The enterprise version is expensive for small businesses and individual users, which can pose a challenge.

I have been using Automation Anywhere for more than a year.

It is stable. I would rate it a nine out of ten for stability.

The stability of the bot depends on the factors like design and application changes.

It is highly scalable and flexible. Cloud-based Automation Anywhere offers maximum scalability. I would rate it a nine out of ten for scalability.

In our university, there are more than 500 students using Automation Anywhere.

It has good technical support, but the response quality and availability depend on your subscription plan. They offer standard technical support as well as premium and enterprise support.

Multiple support channels are offered, including documentation, community forums, chat, email, and phone support. Self-service support is also available for all users and is free for everyone. Community forums are helpful but not always reliable for critical issues.

Positive

It is better than UiPath Community Edition, open-source RPA tools like RoboCorp, and Blue Prism. 

Automation Anywhere is very easy to use. It does not require any coding which makes it more user-friendly than Blue Prism. Automation Anywhere is also cloud-based which is not the case with Blue Prism. Automation Anywhere's price is better than Blue Prism.

Its deployment is easy. The deployment time for Automation Anywhere cloud depends on factors such as infrastructure complexity. For a standard cloud deployment, if using a basic setup, the time required is between thirty minutes to two hours.

Ongoing maintenance is required, especially if bots interact with a dynamic application, cloud service, or AI model. We are using cloud services, so regular updates are required. If the UI of an application changes, we may need to update it.

The enterprise version is expensive for small businesses and individual users.

I would rate Automation Anywhere a nine out of ten. It is a great solution for automating business processes and repetitive processes. It works great for data entry, invoice processing, and customer service automation.

I currently work with both UiPath and Automation Anywhere. I mostly employ these tools for RPA automation use cases. For example, I can handle any kind of manual invoice processing, document automation, or any manual processes involving multiple business logic and applications.

I think the automation creation is very straightforward. It is drag and drop, with no need to write any code. It is very self-explanatory, making it easy for non-technical users to develop. Also, the overall platform is easy to navigate and learn, making it simple to adapt and use. As I automate manual processes, it helps reduce efforts, leading to financial savings because the speed at which I process has improved. Additionally, I have been able to redirect some headcounts to other work areas, such as research. This has yielded financial benefits by reducing the headcount on these processes. Normally, it takes three to six months post-development and moving to production to realize the benefits of each automation. Since implementing Appia, I have seen significant benefits within a couple of years.

The platform has good capabilities, but it could improve by providing more development options. Currently, it is really restricted to whatever its own ecosystem provides. Aligning the product more closely with a framework, such as the .NET framework or the standard coding practices in other languages, would simplify adaptation for regular developers. It would be beneficial if the platform provided options for power developers to integrate seamlessly with languages like Java or C#, allowing them to write their own scripts and code.

I have been using the solution for about five or six years.

So far, the solution is good and stable, without much downtime experienced.

Organizations can onboard this platform and scale their automation journey because it is very easy to adapt and set up. They can seamlessly integrate with most business automation processes and use the platform to automate their processes on those applications.

I believe the support is on par with industry standards. The SLAs are based on the criticality and compare well with other companies in the market. I would rate them around nine.

Positive

I was previously using UiPath. The switch was mostly due to cost factors, specifically regarding licensing. Otherwise, in terms of capabilities and the platform, WebKit is also a great platform.

The initial setup is somewhere in the middle, neither very complex nor very straightforward.

I had a team for deployment, coordinated by our infrastructure team. The whole team, including five engineers, was involved.

In terms of percentages, costs depend on the complexity and size of the processes. On average, I have managed to reduce spends by up to fifty or sixty percent relative to our budget.

I evaluated Blue Prism and other tools like WorkFusion, among others. However, I found the Automation Network to be more capable and easier to migrate from UiPath.

My advice is to evaluate and compare with other products available in the market. If someone is looking for an automation platform that's easy to adapt, easy to set up, and competitively priced in terms of licensing, they can definitely choose this product. With courses available in Automation Anywhere University, it should not take more than a month to learn properly and try it out. I have Automation Copilot, similar to MS Copilot, to help developers build code based on prompts. I haven't fully utilized it yet. I would give the overall product a rating of nine out of ten.