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Reviews from AWS customer

35 AWS reviews

External reviews

5,702 reviews
from and

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4-star reviews ( Show all reviews )

    Mukul J.

Holistic RPA platform

  • September 28, 2020
  • Review provided by G2

What do you like best about the product?
The IQ Bot, Human Bot collaboration and Bot Store are the unique offerings by Automation anywhere which makes it stand out among its competitors.
What do you dislike about the product?
Product stability needs to be worked upon by Automation Anywhere and the community edition should be improvised such that businesses can leverage it to start with the implementation of basic use cases before purchasing licenses.
What problems is the product solving and how is that benefiting you?
Freeing the workforce from repetitive, mundane, rule-based tasks. Increasing process efficiency and optimizing costs.


    Verified User in Hospital & Health Care

Best RPA tool

  • September 24, 2020
  • Review provided by G2

What do you like best about the product?
1. Better OCR based features including support for third-party OCR software like ABBY Flexi-Capture
2. Support automation for Google based productivity tools like Google Sheets, Google Drive etc.
3, Good NLP Capabilities.
4. Advanced Excel features to support all possible excel operation.
5. Supports SAP and Citrix Automation
6. Better Recorder Features for web automation.
7. Email Automation features.
8. IQ bot support to enhance the cognitive abilities of the bot.
What do you dislike about the product?
For every run, TaskBot needs to connect to Comtrol Room in A2019 (lastest version) which decreases development efficiency.
The inability to search for variables is another drawback.
Else A2019 is one of the best releases from Automation Anywhere.
What problems is the product solving and how is that benefiting you?
I automated web-based automation where a client hired multiple executives to close and raise tickets.
Automation Anywhere OCR capabilities helped the client to reduce manual intervention and thus, resulted in better ROI.


    Carol A.

Automation comes from here

  • August 25, 2020
  • Review provided by G2

What do you like best about the product?
Automation anywhere is one of the amazing tool that helps me automating our repetitive tasks. I like the way it has been developed. Its E-commerce specialty made me its big fan. I truly love the way it generates invoices. Also there is no need for inserting similar data again and again. I like its quick accessibility through mobile devices.
What do you dislike about the product?
I have no dislikes for this tool, it is working in excellent ways. It is efficient tool that provides marvelous RPA services. It is doing a great job. I am having overall very pleasing experience with this product.
What problems is the product solving and how is that benefiting you?
The most prominent feature is its ability of generating quots that further helps me in keeping my clients up to date. I love its mobile application the most. It let us deal our billing process with its unique automation capabilities such as email automation. Moreover it helps us in sending numerous notifications as well as important texts immediately simply with a single click.
Recommendations to others considering the product:
Its email collaboration with several other engines is the most worth mentioning feature. It consists of tons of interesting ways for automating multiple tasks. I think this is must have tool for your Business growth. This will surely help you in expanding your business on a very larger scale.


    Mahamari S.

Great high-quality tool for automating tasks.

  • August 18, 2020
  • Review provided by G2

What do you like best about the product?
It is a pretty good tool that works smoothly, has excellent features and does not require any coding knowledge, its ease makes it different from other similar platforms, it is incredibly fast and provides good automation anywhere, it gives good results in a little time, easy to automate processes and simplify manual work.
What do you dislike about the product?
The only thing I don't like is that it is sometimes slow to execute and tends to display strange code in the process, however it is nothing serious and has been very good and extremely useful so far.
What problems is the product solving and how is that benefiting you?
We have used it to automate processes quickly and efficiently and giving good results, and it has also been useful in document classification and billing processes, we have simplified the work and now everything is simpler and less forced.
Recommendations to others considering the product:
I recommend it, it is good to avoid manual work, with this tool you can automate any type of process in a simple way, it is a very good tool, use it and you will see.


    Ausrine S.

Automation Anywhere Review

  • August 17, 2020
  • Review provided by G2

What do you like best about the product?
* In-build AI and Machine Learning capabilities, strong dashboarding and analytics features
* Pre-built commands enable low code robotic process automation development
* Learning portal provides a great way to build knowledge and expertise in Automation Anywhere
* User-friendly UI
What do you dislike about the product?
* The unique design of the automation workflow as well as added AI features means that the learning curve is steeper than other RPA tools
* Customer service quality could be improved
What problems is the product solving and how is that benefiting you?
The main business problem that Automation Anywhere solves is how can RPA and AI be seamlessly merged into one and enable truly intelligent enterprise-grade process automation. The key benefits delivered by Automation Anywhere are reduction in human error, reduction in the number of tasks performed manually, and increased business processes efficiency and throughput.
Recommendations to others considering the product:
Consider taking courses in their learning center to get started.


    Roberto G.

Automatización

  • August 12, 2020
  • Review provided by G2

What do you like best about the product?
Automation Anywhere is one of the best RPA tools. For all tasks that are performed on a daily basis and have a repair process or steps to follow, it can be automated with this RPA tool.

AUTOMATION is ALWAYS one of the simplest tools, it does not require any physical code. It has the best command selection and placement function. Automation Anywhere handles the complex process or task easily and delivers results with the highest precision compared to other RPA tools.
What do you dislike about the product?
Certain commands, such as OCR, do not reach the mark where the output precision is lowered or lowered with the OCR function.

AUTOMATION ANYWHERE is a bit more expensive than other RPA tools.
What problems is the product solving and how is that benefiting you?
Since I am an RPA developer and have this platform in my hands, I feel lucky to be an AA user. I have done many projects with this tool. Complexity occurs when removing data from scanned PDF files.

AUTOMATION ANYWHERE has helped me get the highest precision from PDFs scanned with AA IQ BOT.
Recommendations to others considering the product:
Automation Anywhere is one of the simplest tool that provides highly accurate results with ease. It is one of the best RPA tools.


    Internet

Strong decrease in manual efforts

  • August 08, 2020
  • Review provided by G2

What do you like best about the product?
- Saves tremendous time in finance processes, e.g. reconciliations
- Enhances financial planning
- Setup quite quickly done thanks to product onboarding and support
What do you dislike about the product?
- We are missing a few integrations to our finance tools
What problems is the product solving and how is that benefiting you?
- We automated our reconciliations
- We were able to reduce manual touchpoints thanks to Automation Anywhere
- Overall strong savings in time and management efforts


    Arpit K.

The thing that every Developer Love

  • August 07, 2020
  • Review provided by G2

What do you like best about the product?
The best thing that I like about Automation Anywhere is it's user interface. It provides an very simple interface that is very easy to use and understand by anyone. By using Automation Anywhere building a bot is so much easy. Automation Anywhere reduces the lines of code so and it save too much time of mine. It can work all the time when you want.
What do you dislike about the product?
In comparison to other RPA tools the tools related to web automation is slow that disappoint me a little. While capturing details from an picture it performs good, so there should be an improvement. There is little high cost for it's license.
What problems is the product solving and how is that benefiting you?
Currently I am making a learning website using Automation Anywhere. Students can enroll in a specific learning category and website asked some questions to students. On the basis of student's score it suggests a suitable course from that category for the students.
Recommendations to others considering the product:
Automation Anywhere is the best provides best automation tools than other tools present in the industry. It has very simple and easy user interface.
Using Automation Anywhere is so easy even newbies can easily use this platform without any difficulty. It helps me so much in making Bots.


    Higher Education

Automation Anywhere - Bots!

  • August 06, 2020
  • Review provided by G2

What do you like best about the product?
Automation Anywhere is great for robotic process automation. They also provide many videos on Youtube that help with guiding its users on how to become familiar with the program and do more specific tasks. It's really useful to use bots for repetitive tasks because it just makes things easier and less tedious. It saves its users time and is not too hard to figure out.
What do you dislike about the product?
Overall, there are not many bad things to say about this program. When I get a little confused, I try to use their website which is a little difficult to navigate. The bot in the chat feature on the right is useful since it can connect a user to a representative or someone else.
What problems is the product solving and how is that benefiting you?
Automation Anywhere helps to save so much time when it comes to certain tasks that are repetitive and can be inconveniences too. This time can then be used to do other things, even to use more bots.


    Marie M.

Great automation software that fits so well with our needs

  • August 06, 2020
  • Review provided by G2

What do you like best about the product?
Mainly the maturity of the tool talking in terms of features, process execution, and stability of all its functions in general, provides scalability to your company by making sure to grow alongside it and delivering maximum performance at all times. The training material is very good, it has everything you need to know to use the software in the best way making the most of each function.
What do you dislike about the product?
Introduces steep in the learning curve, this is particularly true for people who have never worked with such software or who don't really have the experience to break steps on their own, although this can be seen as a down side I think is good because not knowing what you're doing with such applications can result in disastrous results. Reporting takes place to improvements, the metrics that it has available tend to fall a little short compared to those offered by its competition in the market.
What problems is the product solving and how is that benefiting you?
The process of creating and modifying the employment contracts is now completely automated by reducing processing times and work personnel which has helped us to focus on other sectors of the company by letting Automation Anywhere take care of this section. In the past this process took us hours and even weeks to complete so we always stayed behind even when we didn't stop working, all that tedious work is already a thing of the past, the automation of processes with this software came to stay.
Recommendations to others considering the product:
Today the growing amount of process automation software on the market has introduced many interesting options that are worth trying, one of those is undoubtedly this, its rich number of programming features of smart bots, events and commands that make the possibilities endless to perform any kind of task for different fields, its flexibility, scalability and robustness make it a great choice for any type of business.