Agentic Process Automation System (Now Certified for WorkSpaces)
Automation Anywhere, Inc.External reviews
5,702 reviews
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User friendly software with some limitations
What do you like best about the product?
Very user friendly, lots of connections to a variety of tools
What do you dislike about the product?
Troubleshooting can be difficult, some simple actions seem to be missing (ex: there is no ' move file action' so need to use copy file and delete file)
What problems is the product solving and how is that benefiting you?
Business process automation
Great tool to start your automation journey
What do you like best about the product?
The ease with which we can and understand the concept of RPA using AA.
What do you dislike about the product?
It could include more freedom to work with which other tools in the market offer.
What problems is the product solving and how is that benefiting you?
I used to automate data entry process for insurance domain companies
Recommendations to others considering the product:
If you want to start your RPA journey choose automation anywhere to understand the concepts.
It's extremely user friendly and easy to work with
It's extremely user friendly and easy to work with
Most reliable RPA platform
What do you like best about the product?
The maturity of the product has come a long way from where it started. My team implements limitless automation using Automation Anywhere.
What do you dislike about the product?
Document processing isn't that matured in the product yet. The product need to scale more on the handwritten data extraction
What problems is the product solving and how is that benefiting you?
Any mundane, repetitive IT driven process can be solved with RPA. Quick benefits are error reduction and time saving
Experience with AA360
What do you like best about the product?
The BOT insight and Discovery BOT feature were introduced to the platform. But there are few exceptional scenarios that has to be also added in
What do you dislike about the product?
The AA360 Business Analyst course was not that detail as Business Analyst V11
What problems is the product solving and how is that benefiting you?
Analyze processes that could be automated with Feasibility analysis and complexity analysis. An ROI analysis will be done for the listed processes, and subsequently, only the selected processes are ordered based on inputs given b the Process Prioritization Matrix and automated accordingly.
Industry Experience with AA
What do you like best about the product?
It's simple-to-code platform which is great for business users that have no programming background
What do you dislike about the product?
Lack of out of the box functions that supports common software that's used by most companies (i.e. SAP automation). From my experience, we need to install additional items to be able to automate in SAP.
What problems is the product solving and how is that benefiting you?
Mostly processes in finance and telco industries
It's a good tool to build RPA automation process
What do you like best about the product?
It has various integration module for voice, speech& image recognision which is impressive
What do you dislike about the product?
It's a bit combersome, better documentation would help
What problems is the product solving and how is that benefiting you?
Used image recognision and NLP tooling to build for a hackathon
Updated review for latest versions of AA
What do you like best about the product?
Cloud based on prem tool makes automation system independent to create workflows
What do you dislike about the product?
Limited set of actions and commands as compared to previous versions
What problems is the product solving and how is that benefiting you?
Licensing issue
Senior RPA engineer with 5 years of experience in BP, AA and UI Path
What do you like best about the product?
Easy to use. Free community edition available. Many direct functionalities available for pdf and image recognition.
What do you dislike about the product?
Versions upgrade - Difficulties in upgrade some actions and metabots.
Difficulty in finding issues in run.
Difficulty in finding issues in run.
What problems is the product solving and how is that benefiting you?
- invoice generation for different regions around the world - Reading input from email excel attachment and populate the same in Invoicing application. Download and save invoice. Send completion email with invoice as attachment
- Request creation in Ticketing system - Read input from email body and populate the same in Ticketing system. Submit ticket with email as attachment and send completion email with Application number.
- Request creation in Ticketing system - Read input from email body and populate the same in Ticketing system. Submit ticket with email as attachment and send completion email with Application number.
Recommendations to others considering the product:
Easy to use
Good but needs improvement
What do you like best about the product?
The control room and design studio are all online so we dont have to worry about system requirements every time we test run an automation while development.
What do you dislike about the product?
The GUI of the community version is not very user friendly and simple tasks like trying to create a process have many unnecessary steps. I believe this can be improved.
What problems is the product solving and how is that benefiting you?
Automation anywhere is helping me solve a use case for automating data entry task in my organization.
Recommendations to others considering the product:
Since the community version is a little outdated in terms of the GUI, so we will need to be patient while learning its tips and tricks.
Best service for online businesses
What do you like best about the product?
It's easy to use and ready to be deployed straight out of the box.This is an excellent tool for non-technical entrepreneurs as it requires minimal technical knowledge for set up as well as use. As a developer it is very easy to use and develop process and just drag and drop the activities. automation anywhere also provide free learning courses to help new user to understand the environment and how to use it help us most. customer support from automation anywhere is very well and highly recommended
What do you dislike about the product?
The online bot store has a lot of bots that are almost useless without more documentation. Although all of the bots are free for now I'm not expecting too much its frustrating to download a bot that needs additional instructions to function that just arent available.
The SQL integration command can be improved. Sometimes the OCR command doesn't works properly which should be improved.
The SQL integration command can be improved. Sometimes the OCR command doesn't works properly which should be improved.
What problems is the product solving and how is that benefiting you?
The IQ bot is the best differentiating factor for Automation Anywhere, the primary challenge in RPA comes when we have to deal with semi-structured data inputs here generally other RPA providers are not able to provide a robust solution comparable to Automation Anywhere.
Improve customer relations/service
Improve business process outcomes
Create internal/operational efficiencies
Improve business process agility
Improve customer relations/service
Improve business process outcomes
Create internal/operational efficiencies
Improve business process agility
Recommendations to others considering the product:
If you are thinking of implementing RPA in your organisation you should definitely go and trust Automation Anywhere. Their Customer Support is also commendable.
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