Agentic Process Automation System (Now Certified for WorkSpaces)
Automation Anywhere, Inc.External reviews
5,702 reviews
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Stability and Performance AA BOT
What do you like best about the product?
Using AA, we have given our best project as per customer expectations and process runs super stable in production as wqs passed through all RPA project phases and its also easily to implement CR and provide support post Go-live.
Client was able to achive savings as expected.
Client was able to achive savings as expected.
What do you dislike about the product?
I would suggest some improvement that team can bring in AA v11 workbench, like setting up global variables, options to minimize conditional flows so that it's easily to understand where the logic ends.
This kind of features would help developers to work efficiently and help to debug.
This kind of features would help developers to work efficiently and help to debug.
What problems is the product solving and how is that benefiting you?
Accounting problems, insurance area..
Benefits are like Time savings, no human errors, easily to implement CR.
Benefits are like Time savings, no human errors, easily to implement CR.
Intelligent Automation Platform
What do you like best about the product?
All the features in one single platform which includes the RPA, Cognitive, Discovery and Analytics
What do you dislike about the product?
The way the charges is on the Cognitive Platform where it's very expensive
What problems is the product solving and how is that benefiting you?
Currently using it for Finance functions and have reduce a lot of the manual processes internally and also cut down alot of the human error processes
Good Product but Need Improvement in customer support for small customers
What do you like best about the product?
The best thing about AA is that it is user friendly. It is a genuinely low code based product where anyone can learn and start building bots.
What do you dislike about the product?
Thing I dislike, I would say till now by what I experienced in my 42 months relationship is that it needs to improve in customer support. Earlier when I was in UBS, the support was dedicated as it is a big client for AA but since I switched to PTC Software India Ltd. which has bought AA licenses through its partner, I can see the difference in AA Technical support. And it is not good as we had many tickets which got resolved but took a lot of time for the resolution (in some cases, Months). AA should also give time to its small customers in terms of technical/customer support so that they can become big customers in future.
What problems is the product solving and how is that benefiting you?
We have automated many end to end business processes in the field of Finance, IT, Customer Success, Q2C, Pricing, etc. Benefits in terms of manual hours saved, FTE saved, cost to company has been observed. 50+ automations are currently in pipeline for FY21.
Certified MuleSoft developer and also RPA developer
What do you like best about the product?
Automation Anywhere is an effective RPA tool , generating authentic secure and reliable solutions to multitask efficiently.it cuts the operational cost and increase the accuracy and quality.
What do you dislike about the product?
There is some non standard tasks are which is very difficult to automate and human interaction is required to complete such processes.so I think as per my perspective this is the only limitations.
What problems is the product solving and how is that benefiting you?
Currently we are using RPA in document generation and payroll processing.
The best RPA tool I have seen among other competitors in market
What do you like best about the product?
The ease of use and simple coding ethics
What do you dislike about the product?
Looking for more AI integration options and more accuracy in Citrix automations
What problems is the product solving and how is that benefiting you?
Cost saving and time saving
Recommendations to others considering the product:
Ease of use and less complex coding
!! Automation is Anywhere !!
What do you like best about the product?
The Implementation of the RPA in the flavor if business processes.
What do you dislike about the product?
Nothing as of now. Everything is alright.
What problems is the product solving and how is that benefiting you?
Automation is being very necessary part in our IT Industry . So upgrading automation with new ideas is always appreciable. I have applied automation in few of business areas to automate some business process of SAP.
Successfully reduce time consumption in iterative tasks by the help of RPA
What do you like best about the product?
Big compnies are the first to appreciate the benefits of RPA as it removes non-value-add activities and relieves them from the rising pressure of work and helps them utilizing their time in sone useful activities.
RPA can also reduce processing costs by up to 85%. In less than 12 months, most enterprises see a positive ROI.
RPA can also reduce processing costs by up to 85%. In less than 12 months, most enterprises see a positive ROI.
What do you dislike about the product?
There are no such dislikes by if this product would be availabe in less cost then it will do magic in the market. Right now it is bit expensive but it's fine because they are providing a good service.
What problems is the product solving and how is that benefiting you?
One of the feature that I have used in action in workbench is object cloning. I found that very reliable and very useful for implementing different business processes.
Recommendations to others considering the product:
It is very easy to use. I would definitely recommend to go for Automation Anywhere as a lot of great features are found together in the development of automation anywhere enterprise, but it is still a simple application that users, eeven those without proper IT training can easily work with.
Automation Anywhere - Abhineet@SISL
What do you like best about the product?
IQ BOT is best trained. Not much manual work as compared to UIPATH. Automation of Excel is easy when compared to other RPA tools. Macro recorders
Application-level macro recorders
Business Process Automation
Robotic Process Automation
etc.
Intelligent automation for business and IT tasks
Uses SMART Automation Technology
Rapidly Automates complex and complicated tasks
Create automation tasks like recording keyboard strokes and mouse clicks
Distribute tasks to multiple computers
Automation Anywhere offers scriptless automation
Auto-login runs scheduled tasks on anytime, even when the computer is locked.
No programming knowledge is required. You can record your actions, or point and click the action wizards.
Eliminates the element of the human error
Increases transaction speed and allows to save time and costs
Quick Time to Value, Non-intrusive
Helps you to automate data transfers and import or export data between files or applications.
Scale from Desktop to Data Center
Application-level macro recorders
Business Process Automation
Robotic Process Automation
etc.
Intelligent automation for business and IT tasks
Uses SMART Automation Technology
Rapidly Automates complex and complicated tasks
Create automation tasks like recording keyboard strokes and mouse clicks
Distribute tasks to multiple computers
Automation Anywhere offers scriptless automation
Auto-login runs scheduled tasks on anytime, even when the computer is locked.
No programming knowledge is required. You can record your actions, or point and click the action wizards.
Eliminates the element of the human error
Increases transaction speed and allows to save time and costs
Quick Time to Value, Non-intrusive
Helps you to automate data transfers and import or export data between files or applications.
Scale from Desktop to Data Center
What do you dislike about the product?
Should work little more on making attractive GUI. Add more tools for workflow automation. Database connectivity is quite difficult to perform.
What problems is the product solving and how is that benefiting you?
Process involved in automating excel based tasks, email automation. HR system, approval workflow etc. Types of variable (List , Array, Value, Random) are not enough. I need some more complex types like Dictionary, DataTable
The way to read/write data out/in Excel file is not convenience. I want to bulk read/write data to/from user-managed variable like DataTable, not through system variable like now.
Chrome is not full-supported
Browser Support
More mail commands
More excel commands
Commands to write scripts like C#
Browser commands
Better Error Handling and Exception management:
Ability to step into dependencies and view/watch dependencies
Exceptions bubbling up the stack to the first error handler (i.e. remove the need to pass IsError type flag between all tasks/meta bots)
Ability to Raise/Throw a custom error and jump straight to the error handler
Testing Tool
More flexibility to implement code i.e. nice to be able to use C# Linq/Lamba to chain string commands etc., date formatting
Also like the previous su
The way to read/write data out/in Excel file is not convenience. I want to bulk read/write data to/from user-managed variable like DataTable, not through system variable like now.
Chrome is not full-supported
Browser Support
More mail commands
More excel commands
Commands to write scripts like C#
Browser commands
Better Error Handling and Exception management:
Ability to step into dependencies and view/watch dependencies
Exceptions bubbling up the stack to the first error handler (i.e. remove the need to pass IsError type flag between all tasks/meta bots)
Ability to Raise/Throw a custom error and jump straight to the error handler
Testing Tool
More flexibility to implement code i.e. nice to be able to use C# Linq/Lamba to chain string commands etc., date formatting
Also like the previous su
More improvements needed to make the new A2019 version stable
What do you like best about the product?
- Cloud version and the ability to access it anywhere on any system with the browser and bot agent.
- Super easy to understand for a newbie.
- Continuous improvements and new features.
- Easy installations
- Good documentations for all commands and features
- Community forum for users to help each other.
- good support from the AA team
- Super easy to understand for a newbie.
- Continuous improvements and new features.
- Easy installations
- Good documentations for all commands and features
- Community forum for users to help each other.
- good support from the AA team
What do you dislike about the product?
-Frequent bot agent disconnections and bot runtime issues with bot agents.
- Inability to describe detailed error of the issue caused because of the system or bot agent issue(not the code)
- Inability to wait dynamically to download IQbot output file. (needs to use API or create logic for dynamic wait)
- Standalone application of A2019 would have been better instead of using it in browser
- bot agent consumes lot of internet data
- bit irritating when it starts downloading dependencies before running the bot
- need more improvements towards stability
- Inability to describe detailed error of the issue caused because of the system or bot agent issue(not the code)
- Inability to wait dynamically to download IQbot output file. (needs to use API or create logic for dynamic wait)
- Standalone application of A2019 would have been better instead of using it in browser
- bot agent consumes lot of internet data
- bit irritating when it starts downloading dependencies before running the bot
- need more improvements towards stability
What problems is the product solving and how is that benefiting you?
Client used UI based portal to perform their daily tasks such as order processing, quotes and contracts generations, however the UI was getting frequently updated in couple of months as per client's requirement resulting jn failure where object capturing were used.
Hence the team implemented solution with AA Rest API command and decided to go with API instead of UI based automation. This resulted in lot of time saving during the execution and less errors.
Hence the team implemented solution with AA Rest API command and decided to go with API instead of UI based automation. This resulted in lot of time saving during the execution and less errors.
Recommendations to others considering the product:
The easiest tool to implement the RPA solutions for the business processes
Tool that just does wonders for your manual processes, nothing more!!
What do you like best about the product?
Its platform independence, as it can automate right from web browser activities to Mainframe to citrix activities. I have used to automate use cases like user access automation, financial close task automations and smoke test automations.
What do you dislike about the product?
OCR can be developed to support extensive image based PDFs.
What problems is the product solving and how is that benefiting you?
Mainly involved with Citrix automations and web browser based automations. These are able to solve my 60% of my manual and redundant work.
Recommendations to others considering the product:
Look at your manual processes and especially the ones which do not require much decision making and follows a strict path of steps, those use cases are actually implementable using Automation Anywhere tool.
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