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Reviews from AWS customer

35 AWS reviews

External reviews

5,702 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Bharathi G.

Automation Anywhere For Productivity Improvement

  • February 18, 2021
  • Review provided by G2

What do you like best about the product?
Ease of learning, videos and information available to learn and implement
What do you dislike about the product?
Licensing cost. This is a bottle neck in convincing to buy and use though once implemented the returns are high
What problems is the product solving and how is that benefiting you?
Mostly the production support activities like auto resolution of service requests, incidents, metrics analysis, reporting


    Accounting

Good experience working with Automation Anywhere Tool

  • February 18, 2021
  • Review provided by G2

What do you like best about the product?
Reusable Component i.e Metabots , IQ bots for the process and AAEC tool
What do you dislike about the product?
Nothing as such about Automation Anywhere RPA
What problems is the product solving and how is that benefiting you?
Automation of repetative task in the excel, PDF automation


    Telecommunications

RPA made easy with AA

  • February 18, 2021
  • Review provided by G2

What do you like best about the product?
With the list of predefined commands, automation can be easily achieved by any functional tester either.
What do you dislike about the product?
Should have more feasibilities even with community version as licenses are cost effective.
What problems is the product solving and how is that benefiting you?
I have a challenge of launching remote machine when my desktop is turned off, but with the help of Automation Anywhere, I have achieved it with ease and helped me in uninterrupted execution.


    Aaron C.

The Best RPA

  • February 17, 2021
  • Review provided by G2

What do you like best about the product?
I like the templates which are available that makes the process more easier and the ease of collaboration with other members in the team. Keeping it aside the dashboard for bot analytics is also very useful for analyzing the performance.
What do you dislike about the product?
I have not used the OCR solutions because of some conflicts.
What problems is the product solving and how is that benefiting you?
we have automated bots to deliver the invoices this has helped in seamless updating of our accounting records and prepares invoices and delivers it reducing human power and increased efficiency.


    Vishwas m.

Automation Anywhere - RPA Review

  • February 17, 2021
  • Review provided by G2

What do you like best about the product?
The pre built templates makes the process convenient. The best features is the ability to create automation models and the ability to record processes. You don't need to have solid technical background it is easy to create a bot
What do you dislike about the product?
I've not faced any issue as of yet. So no problem.
What problems is the product solving and how is that benefiting you?
we have automated the invoice creation and delivery process. It seamlessly updates our accounting records and delivers invoices from the right email accounts. Time is saved and human error is reduced in automating it.


    Information Technology and Services

Effective and Easy to use RPA tool

  • February 17, 2021
  • Review provided by G2

What do you like best about the product?
It is web portal based with easy drag and drop functionality which make this RPA a very powerful tool for non technical people but have a logic to automate the process. OCR is very effective and powerful too.
What do you dislike about the product?
should have .exe or .MSI version of the tool where we can draft the flows, test and then publish it to orchestrator.
What problems is the product solving and how is that benefiting you?
Scraping huge PDFs and putting data to Excel and DB. RPA is really helping in resolving backlog issues and reducing the human errors which were there by putting the PDF data CSV/DB.


    Priyanshu S.

Smooth, Quick & Reliable. Amazing to automate those Boring Monotonous & LengthyTasks

  • February 16, 2021
  • Review provided by G2

What do you like best about the product?
Number of packages available, saves lots of time and effort.

Instead of writing long codes simply drag and use the already available set of actions.
IQ Bot is really great while extracting information from documents. May be human eye can miss certain details but IQ bot can not.

Also OCR & IQ Bot pre-processors to deal with scanned documents makes a lot of required process easier and fast.

Support for Python literally awesome, to implement certain logics and to execute certain commands. Like Using Python date time module to extract the date from a document in desired format or to modify the field value extracted from the document.

Making process Error free and quick is one of the most Important feature I find in Automation Anywhere as a RPA Platform.

Automaton anywhere has made working with excel so smooth that you don't require to stuck your head in screen to update those files.

The Regex support is very useful while dealing with certain Patterns in a string, how it helps in handling the errors and utilizing the OCR at its full capability is worth mentioning.

UI Automation specially with Ai Sense Recorder is really helpful with the dynamic nature of the modern websites and the credential vault feature to provide secure login during UI automation is really an appreciable feature.

Last but not the least, the organized and user friendly appearance of the platform, makes it easier and interesting to explore.
What do you dislike about the product?
Recurring issues like " An un expected problem occurred" which requires to log out and log in to fix the issue. This is really annoying when working on long codes.

Another small issue is when you try to drag actions/action inside conditional statement, it get lost if you have not clicked outside of the Conditional statement line

Flow chart view is not that user friendly as compared to other RPA tools, it can be improved , like its really hard to see which set of actions are inside a particular section in Flowchart mode, this can be improved by introducing thread like feature in the flowchart.

Many times it does not identify the same device and go disconnected, which requires to delete the device and re register it, which is not pleasing at all.

Functionality of IQ Bot pre-processor: "Get document Info" needs to be improved, as it fails to extract many data from the page, which OCR can extract easily by converting the page into image using PDF action set.
What problems is the product solving and how is that benefiting you?
Currently using Automation Anywhere to automate the invoice processing for the business, involves use of many packages such as email, pdf, OCR, IQ bot Preprocessors, Excel Advanced, String, number and many more. Automating end to end process of invoice processing with minimal intervention of human making the process less error prone. After processing the documents, using the IQ bot to create the instances from the sample and train them.

Also used this platform for claims processing in a project for healthcare Domain, to extract the relevant fields from the insurance claims form.
Recommendations to others considering the product:
Simply go for it, if you are looking to automate your business process. It is efficient, quick, reliable and Secure in most of the aspects that a business requires.


    Hemant J.

Review Automation Anywhere

  • February 16, 2021
  • Review provided by G2

What do you like best about the product?
It's very easy to use and any non technical person can also use ut with ease. And the most important part is the value it have in the market.
What do you dislike about the product?
There is no support for custom made functions, although there are enough functionalities but it would be great to see support for custom functions.
What problems is the product solving and how is that benefiting you?
I am making an exam seating plan bot
Recommendations to others considering the product:
Highly recommended, It is very helpful.and easy to.learn. Saved lot of man hours with this


    Banking

AA Pros and Cons

  • February 16, 2021
  • Review provided by G2

What do you like best about the product?
Ease of use and User friendly simple coding
What do you dislike about the product?
Citrix and AI automation can be improved
What problems is the product solving and how is that benefiting you?
Terminal automations and web automations
Recommendations to others considering the product:
Best automation tool due to less cost and user understandable coding


    Information Technology and Services

Automation simplified

  • February 16, 2021
  • Review provided by G2

What do you like best about the product?
Ease of doing and assigning work. Efficiency and accuracy
What do you dislike about the product?
Bit late in launch as comparied to UI Path.
However gaing momentum.
What problems is the product solving and how is that benefiting you?
Invoice processing at ease.
Email integration
Accuracy
Efficient.
Recommendations to others considering the product:
If you want your repetitive process to get automated with improved efficiency and accuracy. RPA is the key to it.