Agentic Process Automation System (Now Certified for WorkSpaces)
Automation Anywhere, Inc.External reviews
5,684 reviews
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Firewall automation
What do you like best about the product?
The product simply great; not require any programming language; like me who supports in infrastructure may not have programming skills much, RPA experience enhance my skill set to achieve the current market demand.
Thank You "Automation Anywhere" you saved mine manually on firewall changes.
Thank You "Automation Anywhere" you saved mine manually on firewall changes.
What do you dislike about the product?
I dont see any as of now; as of now all feautures are good what we use.
What problems is the product solving and how is that benefiting you?
We use write firewall rules weekly around 10-12 which spends 15min for each request for an engineer, this RPA made it automation and engineer able to concentrate on other activities.
Prompt support and good product
What do you like best about the product?
The support is prompt. From a developer perspective I like the tool and enjoy the concise view of the code.
What do you dislike about the product?
Although the support is prompt sometimes they are over enthusiastic and chase you to get updates on a ticket.
What problems is the product solving and how is that benefiting you?
billing in the health care vertical, customer onboarding in digital marketing etc. Benefits are around faster turn around times and increased accuracy
Recommendations to others considering the product:
Evaluate the product. See if it meets yous requirements and go ahead.
Established product backed by strong customer service, and significant R&D investment
What do you like best about the product?
The Product has an intuituve Control Room user interface
What do you dislike about the product?
Expensive integrated BI tool
Inability of current CR version (10.5.12) to personalise (adjust column widths and selected viewing parameters)
Inability of current CR version (10.5.12) to personalise (adjust column widths and selected viewing parameters)
What problems is the product solving and how is that benefiting you?
Reducing the cost of producing bills to customers
Improving cash flow by raising bills to customers more quickly
Improving cash flow by raising bills to customers more quickly
Recommendations to others considering the product:
Definitely worth evaluating against your business requirements
AA - Automation for the Future
What do you like best about the product?
AA's ease of use is good, like it is very easy for a developer to read the lines of code
What do you dislike about the product?
Some features do not work, AA does not work on Oracle and Siebel. Process Invision doesn't work great.
There are some things which could be improved in Object Cloning
There are some things which could be improved in Object Cloning
What problems is the product solving and how is that benefiting you?
Removing Robots out of Human Beings and freeing them up to do more meaningful tasks.
Frustrating
What do you like best about the product?
Object cloning commands, email capabilities, login features.
What do you dislike about the product?
When networks speeds are slower than usual the bot crashes. There must be a better way to deal with that rather then continually bumping up the delays. At some point a user doing it manually would be faster than the bot. Also, error handling could be a b it more robust.
What problems is the product solving and how is that benefiting you?
Trying to eliminate repetitive, time consuming manual processes
Recommendations to others considering the product:
Plan ahead. Plan for plenty of testing time. Establish templates, layouts, guidelines ahead of time. Test more than just the happy paths.
Future of automation
What do you like best about the product?
I like the way of using database with Excel And it's very easy to use to Spy the elements in any type of environments.
What do you dislike about the product?
Unable to extract the data from unstructured PDF.
What problems is the product solving and how is that benefiting you?
I am solving report generation for the transaction advicery services.
Recommendations to others considering the product:
New Automation anywhere A2019 is very powerful and easy to understand.
Automation Anywhere
What do you like best about the product?
Moving to cloud has been good. Decent UI.
What do you dislike about the product?
Customer Service, Product Roadmap is unclear. Version releases aren't communicated clearly.
What problems is the product solving and how is that benefiting you?
Operations automations
Recommendations to others considering the product:
Do Market Research. Make sure that you have the resources to support this. You need a department dedicated to it.
First AA user in TT
What do you like best about the product?
As a first time user, the tool was very intuitive and feature rich
What do you dislike about the product?
Had some problems scheduling bots in control room
What problems is the product solving and how is that benefiting you?
Collection off of delinquent accounts. Time savings of hundreds of hours.
Efficient and easy to use
What do you like best about the product?
AA is advantageous on its user-friendliness, easy to train and has a great learning platform. They also came up with a free trial download which they didnt have before.
The account managers are engaged, quick to respond and efficient at responding to our needs.
The account managers are engaged, quick to respond and efficient at responding to our needs.
What do you dislike about the product?
Installing the software can sometimes be tricky and requires a lot of troubleshooting.
What problems is the product solving and how is that benefiting you?
We are automating parts of our procurement process and logistic process. We have realized benefits by savings 1/2 FTE for a Pricing update process.
Recommendations to others considering the product:
I would recommend being rigorous about communicating with your IT department so they are as involved as can be in the implementation process. Syncing your company with the support team from Automation Anywhere is important in the initial implementation stages.
RPA AA
What do you like best about the product?
It is easy to adapt and to install in your business. Very efficient and works with multiple applications. Easy to start scripting on this tool hence easy to find in house RPA developer with respect to Automations Anywhere. The BOT Insights feature adds the analytical perspective to your Robotics Process Automation project. The IQ BOT will let your incorporate the cognitive capabilities by utilising this feature of Automation Anywhere.
What do you dislike about the product?
Hangs couple of time due to internal bugs. Auto login feature is not compatible with all windows in 10.5*
Bugs can be resolved by contacting the Automation Anywhere Support group.
Bugs can be resolved by contacting the Automation Anywhere Support group.
What problems is the product solving and how is that benefiting you?
Logistics, IT and Operations along with internal finance transactions. This helps in enhancing the individual profile in the organisation. It has helped in fetching some time for the employees to directly work on the root cause instead of finding the alternate solutions.
Recommendations to others considering the product:
I would highly recommend this tool to implement Robotics Process Automation. they have responsive Support Centre to help you with installation and on the go issues. The drag and drop options makes it very comfortable to build your own BOTs.
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