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Reviews from AWS customer

35 AWS reviews

External reviews

5,703 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Rahul J.

Easily reduced our user work dependency

  • June 09, 2022
  • Review provided by G2

What do you like best about the product?
Access review was the main and critical task for us before using AA I created bots and made all our access review automation. Now, no need to depend on any users to complete the review. This was very important for all audits which leads to major non-conformance. Now, since all my reviews are completed automatically we easily complete audits. This is just one example, using this AA tool I've implemented many bots in our company. Best automation tool available in the market.
What do you dislike about the product?
Very useful and helpful automation tool for me. Helped to get tasks completed on time. I didn't face any major issues with this AA tool till now. Minor issues will be always there and we will face them if we use any tools.
What problems is the product solving and how is that benefiting you?
Mainly considering tasks' criticality and discussing with management I will create bots to reduce bottleneck operations.
Training for new users on how to handle bots.
Recommendations to others considering the product:
Best automation available in the market.
Easy to deploy.
No technical knowledge is required to use this automation tool.


    Faisal A.

Data is processed hassle-free!

  • June 08, 2022
  • Review provided by G2

What do you like best about the product?
Provides both the front end and back office robots to help automate both sides of the tasks. Repetitive tasks can be automated without any human intervention, employees can be engaged in other higher-value tasks rather than performing the routine repetitive tasks. The drag and drop option allows to create and deploy a bot for any complex task without having a moderate level of coding knowledge. Cost-effective compared to other popular RPA tools like Uipath and Blue Prism.
What do you dislike about the product?
Beginner programming skills are required to use this RPA tool, little or no programming skills may get you into complications, there is room for improvement in OCR capabilities. The amount of time it takes to speak to a support agent should be quicker.
What problems is the product solving and how is that benefiting you?
In terms of scalability, it definitely works faster and more than a human dose. It provides a macro recorder to monitor and record actions performed to create logic out of itself and you don't have to make a set of sequential actions, the tool will do it based on the way you work on your system.
Recommendations to others considering the product:
It has a straightforward integration process and can be a suitable and cost-effective tool for small to medium-size businesses.


    Lamartine B.

Excellent RPA that is easy to understand and requires no coding

  • June 08, 2022
  • Review provided by G2

What do you like best about the product?
I like the ease of development and the training is good and available on the forum, I like a large number of APIs and extensions, I also like that it gets good results and that it offers specific and fine tools designed for data scraping in Automation Anywhere.
What do you dislike about the product?
The learning curve is good, but could be more detailed and support more languages.
What problems is the product solving and how is that benefiting you?
It is being used for a few months at this stage for data entry and automation in our legacy application and we were able to complete a lot of test data in our test department and there are no mundane processes on the ops side.
Recommendations to others considering the product:
It is suitable for the automation of desktop-based applications, I recommend it.


    Carlos B.

Excellent RPA for intelligent automation and incredible ease of use

  • June 07, 2022
  • Review provided by G2

What do you like best about the product?
I like Automation Anywhere because it can automate PDF and image documents, it's very accurate, and it gets up and running in no time. I liked that you can learn and keep learning the bot powered by more data sets. It is a great software for users with little technical knowledge.
What do you dislike about the product?
I would like them to improve the SAP interface because sometimes it is difficult to understand and on the other hand the applications take time to load.
What problems is the product solving and how is that benefiting you?
It is currently used to automate some processes and is being executed in projects that have been completed, generating a reduction in the workload thanks to the bots that speed up all the processes.
Recommendations to others considering the product:
You will like this RPA because it is suitable for most companies that deal with a lot of data and repetitive activities.


    Evangela R.

Automation is made much easier with Automation Anywhere

  • June 03, 2022
  • Review provided by G2

What do you like best about the product?
Automation Anywhere helps to automate business end-to-end business processes with AI and Bots. I was able to give more tangible cost savings to my customer by eliminating repetitive activities. Automation is made much easier with Automation Anywhere for all the different Industries to increase efficiency. Automation Anywhere provides powerful tools to automate processes, and cognitive Bots as IQ Bots are also robust. Training people to use the Software is much easier.
What do you dislike about the product?
This tool is a bit expensive compared to other RPA Tools, but it's a market leader because of the features it provides. Modification of task feature is not available in control room.
What problems is the product solving and how is that benefiting you?
It is helping in different automation projects to eliminate repetitive work and it helps to use human resources in a more efficient manner.


    Financial Services

Automation Anywhere is not scalable

  • June 03, 2022
  • Review provided by G2

What do you like best about the product?
Well, I don't have good things to say about AA, that's why I switched from AA to Uipath and this was a very good choice.
Automation Anywhere needs to improve a lot of things.
What do you dislike about the product?
Automation Anywhere is not fast as other tools in the market. I had issues with inserting data in a database, which did not allow me to do more than 1k inserts per time. With other tools like Uipath, I can perform jobs faster than AA.
What problems is the product solving and how is that benefiting you?
We have been using Automation Anywhere for a while and solved some manual problems with AA, but we were stuck with the scalability and speed in the execution of the jobs.


    Johnson M.

Effective and Excellent Automation Platform with Effective and Simple Functions.

  • May 30, 2022
  • Review provided by G2

What do you like best about the product?
-Automation Anywhere is an easy platform to use.

-The manual operation reduction ability is excellent.

-Cost effeffective solution.

-Scheduling and reporting is excellent.
What do you dislike about the product?
-No issue regarding Automation Anywhere and all the functionalities and the setting of the interface security is very effective.
What problems is the product solving and how is that benefiting you?
-Time management.

-Production enhancement.

-Access control management.

-Workflow management.
Recommendations to others considering the product:
-The easy and powerful tool on easy repetitive operations Automation and easy data management and the access permissions management is excellent.


    heitor p.

Ensure a successful service with Automation Anywhere RPA.

  • May 30, 2022
  • Review provided by G2

What do you like best about the product?
It is a service that is very well established in robotic automation, where it helps customers automate their business processes and keep their processes in order, this platform establishes personalized bots which are responsible for performing tasks repetitively, this helps have better business results and improves the experience of artificial intelligence, machine learning and analytics, it also offers functions, where the can-do webinars, assisted automation, automation of business processes, has process generator, and integration of third parties, and this helps to obtain more sales and satisfied customers.
What do you dislike about the product?
This platform has a configuration called control room which allows you to see the tasks done and loaded at 100% so taht they can be sent, this method requires knowledge because it contains several functions which can cause confusion and not knowing how to use it , which is why you need to spend time to understand it, in addition its mobile application is very poorly developed since when you open it crashes and you cannot use it, which is annoying bacause it allows you to use it properly.
What problems is the product solving and how is that benefiting you?
We use this service to keep track of our financial processes, this system offers us personalized bots which help us automate our activities and projects, and it allows us to monitor availability, schedule, and performance, apart from allowing us to follow up, analyze the progress of our businesses and helps us o be always up to do date on our work carried out simply and easily thanks to the systems bots, apart from being used as a support to resolve any doubts and problems that may arise where it is solved in ¡a matter of seconds.
Recommendations to others considering the product:
I recommend it to offer positive result on your automatons and you can obtain more sales and more satisfied customers with this service, it offers you to update your data or extract your data, it offers you to have a panel which is in charge of seeing the performance of the work and allows you to have your reports well-analyzed where you can update them easily and simply, it is also fantastic because its creation of bots maintains intelligent options for your comfort in your use of the service.


    Asha R.

Easy implementation and great results for your organization.

  • May 26, 2022
  • Review provided by G2

What do you like best about the product?
This tool stands out for providing its users with innovation, agility and satisfaction. Since it provides solutions tailored to each need, it is very easy to implement, it has an analysis system that provides real-time results of all its processes, and its interface stands out among its great advantages since its panels are very explicit, easy to find its functions and its colors combine very well, in addition to working very quickly. Its mobile application is phenomenal since it is very fast, it provides access to the platform from any location and it sends alerts about its operation, which allows users to have a lot of peace of mind.
What do you dislike about the product?
Their bots seem to me to be very basic, I would like to see them with more advanced features to be able to demand more complete work from them. If we talk about its price, it can be considered excessively expensive.
What problems is the product solving and how is that benefiting you?
Automation Anywhere RPA is a system that since we implemented it has come to stay with us since it allows us to automate many tasks, perform them quickly and obtain information on each progress through its real-time data analysis system. we have obtained a great experience working with this RPA system because it has allowed us to obtain great improvements, its functionality gives us a lot of peace of mind and despite being somewhat expensive it is very profitable since it allows us to save work personnel.
Recommendations to others considering the product:
Automation Anywhere is a solution for your organization with easy reach, great solutions, a lot of innovation and unique functionality. It is very reliable, it generates a great experience, and it is very easy to use even if you are inexperienced. It is a nutrient-dense alternative and is ideal for use in any organization.


    yada s.

Reliable and functional RPA

  • May 24, 2022
  • Review provided by G2

What do you like best about the product?
The technical support service is available 24 hours a day, it has a free version that allows you to explore and test its functions, as well as an easy to understand and use interface, I consider Automation Anywhere a reliable and stable rpa tool.
What do you dislike about the product?
the tool has a high price compared to others offered in the market. The code search function has shortcomings that could be improved, otherwise Automation Anywhere fulfills its purpose.
What problems is the product solving and how is that benefiting you?
It significantly reduced the work time in certain areas of the company such as the billing process, the loading of new data to the system, the mobile application allows me to access the bots from anywhere and at any time,
Recommendations to others considering the product:
Use the free version to get to know and learn how to use the functions offered, but it is undoubtedly an excellent option to reduce work time and automate repetitive processes.