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Reviews from AWS customer

16 AWS reviews

External reviews

5,687 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Outsourcing/Offshoring

Great way to collaborate and exchange ideas with other people

  • February 25, 2019
  • Review provided by G2

What do you like best about the product?
Understanding the journey of automation for other peers, updated with the latest tools and offerings from AA
What do you dislike about the product?
Nothing as of now. Just the stability of deploying the code. Attended vs unattended behaviors.
What problems is the product solving and how is that benefiting you?
Reducing manual effort in system runs, QC the data and processing.


    Alexandre L.

Amazing platform!

  • February 25, 2019
  • Review provided by G2

What do you like best about the product?
The platform is designed for non-IT people to easily create bots. Also, it integrates very well we IBM Business Automation Workflow which allows to integrate human task and mix it with bots to create real life processes. I believe it's a great platform to create digital workers.
What do you dislike about the product?
We feel that it would be great to include the Bot Store directly in the product (or having a way to download & install the bots available in the bot creator).
What problems is the product solving and how is that benefiting you?
The main business issue we are trying to solve using Automation Anywhere is business interoperability. We have a lot of cloud services that don't necessary talk to each other and Automation Anywhere gives us the flexibility to do it easily.

I use it to simplify the way we sync our pipeline management systems. We are also exploring the usage of RPA to streamline to preparation of the monthly sales reports as well as doing simple IT administration tasks.
Recommendations to others considering the product:
Deploying RPA technology may sound simple...but needs to be planned properly. On our side, we use a method called the Garage Method to modernize our processes.


    Information Technology and Services

The best AA tool

  • February 25, 2019
  • Review provided by G2

What do you like best about the product?
the automation anywhere tool allows an easy creation of bot with the recording and task editor
What do you dislike about the product?
I dislike not being able to have a search menu for draggable functions, not to search specifically.
What problems is the product solving and how is that benefiting you?
The repeatable and daily functions in the company


    Ankit C.

Usefull product in accomplishing Medtronic Goal...

  • February 25, 2019
  • Review provided by G2

What do you like best about the product?
1.Easy to use commands..
2.Documentation of each commands helps developer to know insights about AA tool.
3.Adding new features with respect to current technology landscape.
4.AA support center is very active and answers each question as early as possible.
5.BOT Store has helped a lot in reducing development deadline.
6.Addition of ML capability has Organization a lot.
7.Different options to perform excel operations like using excel as database , are just great. they reduce the execution time of bot.
8.IQ bot functionality has provided edge to this tool.
9.As AA developer I got knowledge of working on different application which has helped me in improving me technical skills.
10.Integration of Bot store with AA client , has reduced development efforts.
11.Using AA in Medtronic has helped a lot, in achieving Organization goals.
What do you dislike about the product?
Object Cloning is very slow.
Many development tools like V studio allows uses to compress block of code..(Eg. using + Sign to expand code block.) this feature should be added in AA tool ,Because many times code goes to 500 lines and it becomes very difficult to manage..
What problems is the product solving and how is that benefiting you?
Processing Invoices..
Processing Automatic server alert raised in Service Now application.
Assigning training to users as per different roles.
Sending daily reports
Recommendations to others considering the product:
I would recommend this product to others because the no. of features like IQ bots ,Different language compatibility (Python,java,jscript,vbscript) it provides and AA support always try to support as much as they can when it comes to development.


    Telecommunications

Good support from AA

  • February 25, 2019
  • Review provided by G2

What do you like best about the product?
Support is available all the days and response is quick for high priority ticket. Support engineers are really helpful.
What do you dislike about the product?
The trail & error method of solving the issues. Sometime AA engineers could not describe why it worked before and why it's not working now and what they did to make it work. This undermines the confidence on product. There is clear cut information about the features and condition/logic in which it will certainly works or not.
What problems is the product solving and how is that benefiting you?
Issues with metabot, IR, object cloning, scheduling , environment changes. It helped to resolve the issues faster and resume the business as usaul.


    Information Technology and Services

Review of Auto Anywhere v11.3

  • February 25, 2019
  • Review provided by G2

What do you like best about the product?
Ease of automating tasks, especially the smart recorders.
What do you dislike about the product?
Up until this point in time, I haven't found anything that I dislike about the product.
What problems is the product solving and how is that benefiting you?
We are solving problems mostly in Finance, and starting to use bots in IT.


    Computer Software

Automation Anywhere

  • February 25, 2019
  • Review provided by G2

What do you like best about the product?
The ease of use and the community forums
What do you dislike about the product?
Flexibility of using 3rd party applications/systems
What problems is the product solving and how is that benefiting you?
Finance and payroll
Recommendations to others considering the product:
It's not just about automating simple tasks instead analyze the current systems, improve them and then automate them.


    Medical Devices

AA - The Best Tool IN RPA

  • February 25, 2019
  • Review provided by G2

What do you like best about the product?
The Best Growing AI/RPA, Best in bringing Human-Friendly interface. Coding in Automation Anywhere is fun. I like to be a part in it :)
What do you dislike about the product?
When I got to know about Automation Anywhere tool and when i started working on it. I had lot of Connectivity issue, Now the Performance on the new version is assured by AA
What problems is the product solving and how is that benefiting you?
Time Saving when developing a Bot who works like a digital worker actually serving my needs in Business
Recommendations to others considering the product:
Should be High level Performance giving


    Banking

Easy to use and very accessible support when needed

  • February 25, 2019
  • Review provided by G2

What do you like best about the product?
I'm the RPA Architect so i primarly deal with the control room and back end side of things. What i like best is the easy setup especially with the migration from version to version. On top of that whenever there is an issue it is easy to get support on the matter
What do you dislike about the product?
The client software is a little limited in some cases. It's more or less coding with training wheels which limits the capabilities of bots.
What problems is the product solving and how is that benefiting you?
Primarly the Money and Time saved more than pays for the platform but the most benificial has been error reduction from user error.


    Financial Services

AA v.11.3

  • February 25, 2019
  • Review provided by G2

What do you like best about the product?
It's super easy to use and very user friendly. Minimal coding knowledge is needed. Its capable of automating a lot of different processes using various applications and platforms. Customer service for Automation Anywhere has been great. The AA support team assigned to our company has gone out of their way to help us and provide additional training when we asked. When we come to them with a problem, they advise us with solutions which are catered to us and to our needs. They are not just trying to push AA products down our throats.
What do you dislike about the product?
I wish there were more integrated commands in excel and SAP. Depending on the UI of the application its performed on, the object cloning and image recognition command can be unreliable. These commands should be more robust to be functional on all types of websites and applications. The error handling commands are also limited, and could be expanded.
What problems is the product solving and how is that benefiting you?
We have automated many repetitive accounting processes which has led to a lot of employee time savings as well as operational efficiencies.
Recommendations to others considering the product:
I have not used other automation software to speak of others' customer service, but at least with AA the customer service is very good. Good support becomes just as important as the capabilities of the tool at times.