Agentic Process Automation System (Now Certified for WorkSpaces)
Automation Anywhere, Inc.External reviews
5,687 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Support Issues
What do you like best about the product?
Good Software suite for process automation
What do you dislike about the product?
Support Group is not competent enough - They take a long time in understanding our problems and identifying resolutions
What problems is the product solving and how is that benefiting you?
Automating processes across multiple lines - Financial processes, underwriting processes etc
The Technology is almost there
What do you like best about the product?
Client relationship and support response
What do you dislike about the product?
Product maturity, inconsistent behaviour on client as well as CR level. Such as services shutsdown without reasons.
There is annoying limitation in AA that the scheduler cannot cover the past, therefore you cannot set up an ongoing schedule from the middle of one day to continue into the future.
There is annoying limitation in AA that the scheduler cannot cover the past, therefore you cannot set up an ongoing schedule from the middle of one day to continue into the future.
What problems is the product solving and how is that benefiting you?
Converting our Fund of Fund business processes and would like to introduce iQbots as AI tool. Also for data quality projects
Recommendations to others considering the product:
The product should be more business user freindly, at the same time with more development features for IT savy in general.
Good Support
What do you like best about the product?
I truly appreciate the support and attention that Automation Anywhere applies to customers.
What do you dislike about the product?
The Billing model, The AA could provide a per use billing
What problems is the product solving and how is that benefiting you?
Process Standardzation
Citizen Developers
What do you like best about the product?
I was able to train three accountants to be bot developers who had no technical experience and all three became certified developers. They are all able to develop bots with no issues.
What do you dislike about the product?
We have had some issues with the bot runners not connecting consistently on a regular basis. This has required some manual intervention.
What problems is the product solving and how is that benefiting you?
We a looking at reduction the transfer of data from different systems manually by having the bots move the data. We are seeing reduced error rates and quicker data transfers.
Recommendations to others considering the product:
I would recommend a third party implementer to help you setup the environments and do the training.
AA is great client for advance and beginners
What do you like best about the product?
AA is great client for advance and beginners to learn to code and material knowledge basic is help.
What do you dislike about the product?
More features within the control room and client management.
What problems is the product solving and how is that benefiting you?
Working with third party clients like SAP.
AA Review
What do you like best about the product?
the complete user experience and the ease of use of the application for developers at the grassroot level.
What do you dislike about the product?
The software is unstable and does not behave in a consistent manner. Onboarding and installation is a huge road block
What problems is the product solving and how is that benefiting you?
1) Email Automation
2) Logistics Automation
2) Logistics Automation
Recommendations to others considering the product:
Better onboarding process and improved bot store.
Great overall product which simplifies the technology adoption - Better integration needed
What do you like best about the product?
Simplicity of bot development and intuitive platform
Control room providing overall view and central access to perform bot operations
Depth and breadth of automation that can be achieved using built in functions
Control room providing overall view and central access to perform bot operations
Depth and breadth of automation that can be achieved using built in functions
What do you dislike about the product?
Lack of integration with ERPs that are used in most places - SAP / Oracle
Browser automation can be made more robust - some commands need to be revisited / maintained
Better integration with systems to handle software updates leading to bot failures
Browser automation can be made more robust - some commands need to be revisited / maintained
Better integration with systems to handle software updates leading to bot failures
What problems is the product solving and how is that benefiting you?
Efficiency gains and create capacity for teams to take on more value added work
Technology adoption and use of RPA with other emerging technologies
Improved quality and reduced risk for errors or process failures
Technology adoption and use of RPA with other emerging technologies
Improved quality and reduced risk for errors or process failures
Very Good Product
What do you like best about the product?
I really like the UI of automation anywhere. It is very intuitive and easy to learn for someone who doesn't know coding at all. I also like the application as it can interact with almost all the applications and can automate any process.
What do you dislike about the product?
A couple of more features can be added - stability with google chrome, DOS based software
What problems is the product solving and how is that benefiting you?
We are automating finance and accounting processes and we have been able to reduce a number of FTEs resulting in cost savings
Good product, training is difficult
What do you like best about the product?
Automation Anywhere is an easy to use application for creating robots. I am new to the RPA segment and have already created two bots with minimal help needed.
What do you dislike about the product?
The training videos and their tests are not easy to use. The test questions don't necessarily follow the material and quite often leaves you more confused than before you read the material and had no knowledge.
What problems is the product solving and how is that benefiting you?
We are working on using RPA to minimize the redundant items in our company so that our employees can be better utilized for the aspects that need decision making.
Automation made easy
What do you like best about the product?
Automation Anywhere Metabots allow the tool to be scalable.
Ability to Business user and Developer to automate a task.
Ability to Business user and Developer to automate a task.
What do you dislike about the product?
Drag and Drop feature. I would to just write to code freestyle somehow.
Debug need enhancements.
No GitHub integration
Debug need enhancements.
No GitHub integration
What problems is the product solving and how is that benefiting you?
Mundane task. end to end process.
Recommendations to others considering the product:
Easy to Use and setup
showing 5,421 - 5,430