Agentic Process Automation System (Now Certified for WorkSpaces)
Automation Anywhere, Inc.External reviews
5,687 reviews
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Increases the quality of repetitive and standard process
What do you like best about the product?
The Business Analyst Module of Automation anywhere. This gives more emphasis on the business analyst where it helps to develop the Return on Investment Analysis, Flexibility Analysis and Complexity Analysis in an efficient and effective manner. The Automation anywhere increase the efficiency of the Business Analyst and it has following steps to be followed that it makes a business analyst more broader knowledge about RPA.
What do you dislike about the product?
Automation Anywhere will not capture other languages. and it is only can be implemented if a standard process is being followed. It cannot capture data in certain formats and written documents cannot be automated and it cannot capture signatures.
What problems is the product solving and how is that benefiting you?
Mostly we use automation anywhere to solve business process which follow a standard and repetitive process where humans can use the BOT to Automate these activities and the BOT will be doing all these work efficiently and and it has less error Prone and it gives the opportunity for humans to spend more time on decision making and creative innovative solutions to develop new products and compete in the business environment.
Recommendations to others considering the product:
Automation anywhere is a very useful Robotic process Automation Product which is of high quality and it is used to enhance the productivity and efficiency of an organisation, especially a repetitive process and standardized process would be more appropriate to implement the Robotic Process Automation.
Initially difficult due to multiple upgrades been required, support is alot better now.
What do you like best about the product?
Adding the CSM has helped greatly we meet twice a month, while also having the CSM available to escalate any issues or questions I have has been beneficial to the team.
What do you dislike about the product?
Initially there seemed to be a constant need to upgrade and install hotfixes, within AA there seemed to be a drive to have my team continue to upgrade which in essence felt like we were a POC for AA to test their upgrade.
What problems is the product solving and how is that benefiting you?
We are resolving issues within multiple departments ranging from Finance, Ops and IT.
Recommendations to others considering the product:
Agree a pricing structure upfront prior to proceeding that works for you as you grow.
Probably the best RPA Software in the world :-)
What do you like best about the product?
Automation Anywhere is a brilliant product. It has been well designed and is easy to pick up even by people who have little to no previous experience. Obviously to build industrial strength bots one needs a full appreciation of stand programming practise, like variables, error handling, using config files to drive code etc. But the important thing is with a good centre of excellence and guidance of experienced individuals you can write simple bots which can automate monotonous tasks quickly and easily freeing up your skilled staff to be able to start using their creative talents again rather than wasting time on boring repetitive tasks.
It has some superb features such as Object Cloning which enables you to capture the properties of things like fields, buttons, list boxes etc within windows applications or even part of websites. These can then be manipulated depending on what they are. For instance, a button can be pressed. A web tables data can be extracted and saved to a csv file. A filter can be turned on in excel.
The most impressive features are the three different recorders. Smart recorder (which does object cloning under the hood but which captures objects as you interact with them in an application or on a website). These actions can then be played back later – potentially at high speed if needed. Web recorder enables you to be able to interact with a website to navigate, capture information, press buttons etc. Finally the screen recorder is available for older applications which can’t use smart or web recorders and this allows interaction with the applications via screen coordinates.
The Web Control room enables management of users, devices, licenses etc and most importantly allows the user to schedule unattended bots throughout
It has some superb features such as Object Cloning which enables you to capture the properties of things like fields, buttons, list boxes etc within windows applications or even part of websites. These can then be manipulated depending on what they are. For instance, a button can be pressed. A web tables data can be extracted and saved to a csv file. A filter can be turned on in excel.
The most impressive features are the three different recorders. Smart recorder (which does object cloning under the hood but which captures objects as you interact with them in an application or on a website). These actions can then be played back later – potentially at high speed if needed. Web recorder enables you to be able to interact with a website to navigate, capture information, press buttons etc. Finally the screen recorder is available for older applications which can’t use smart or web recorders and this allows interaction with the applications via screen coordinates.
The Web Control room enables management of users, devices, licenses etc and most importantly allows the user to schedule unattended bots throughout
What do you dislike about the product?
There is little to dislike about this product really IMHO. The main gripe which we hear from clients seems to be the fact that AA needs an RDP session to work in an unattended mode. However, given it effectively acts like a ‘person’ it needs to have ‘eyes’ on what it is interacting with, which is what the RDP session allows. This has proven tricky when client's user VDI’s which do not allow RDP sessions by default.
What problems is the product solving and how is that benefiting you?
The business problems we have solved with AA have been wide ranging. From assisting with legal documentation (reducing time and improving reliability of data extraction), to improving the throughput of adverse drug reaction cases in a pharmaco-vigilance business which had the potential to actually save lives and to speeding up mortgage applications from 1-2 hrs down to just minutes we have seen dramatic ROI and performance increases for a minimal effort in terms of programming time and huge reductions in time and effort when compared to traditional development in languages such as JAVA or C#
It’s not all rosy and sometimes we’ve faced some difficult environmental issues especially when interacting with some of the cutting-edge Citrix VDI type environments, but even these have been overcome with superb assistance from the extremely knowledgeable AA support staff.
It’s not all rosy and sometimes we’ve faced some difficult environmental issues especially when interacting with some of the cutting-edge Citrix VDI type environments, but even these have been overcome with superb assistance from the extremely knowledgeable AA support staff.
Recommendations to others considering the product:
Get training properly. Yes its easy to use but to get the most out of it you should be looking at a minimum of advanced certification but preferbly Masters Certification
2 years experienced AA developer's review
What do you like best about the product?
Easy Debugging methods, IQbots, error handling.
Easy to learn, great support from the AA support team
Easy to learn, great support from the AA support team
What do you dislike about the product?
SAP Automation using AA - it can only be done through metabots, easy object cloning is not possible
What problems is the product solving and how is that benefiting you?
I have been part of several Banking projects like reconciliations, etc. AA was really helpful in solving a lot of complex use cases.
Feedback
What do you like best about the product?
AA Control Room has best user features. It is easy to use and monitor the bots. Get real time numbers of value incurred by all bots.
What do you dislike about the product?
AA latest version has lot of bugs to be corrected.
What problems is the product solving and how is that benefiting you?
Decrease in head count
Recommendations to others considering the product:
Support to the users have to be quick and appropriate.
Intelligent Automation Lead
What do you like best about the product?
Based on developer feedback, I find the tool easy to use and fairly intuitive. The IDE is something very familiar to most developers and they can get up to speed quickly. I like seeing the bots run in attended mode, helps to demo to the business and educate them on how this all works.
What do you dislike about the product?
Haven't not been hands on with the tool, I can only go off of what I hear from my team. A lot of the shortcomings seem to be resolved in AA v11, but since we are on v10 right now, the lack of Metabot functionality has been challenging.
Bots seem to disconnect from the control without warning - not sure if this is a VM issue (i.e. something on our end) or an AA product issue.
I would like to see the product packaged with more samples, maybe even integration with the Bot store directly.
Bots seem to disconnect from the control without warning - not sure if this is a VM issue (i.e. something on our end) or an AA product issue.
I would like to see the product packaged with more samples, maybe even integration with the Bot store directly.
What problems is the product solving and how is that benefiting you?
Total labor savings, ability for operational staff to focus on higher value work and an overall appreciation for IT and what they can bring to the table.
Recommendations to others considering the product:
When evaluating any product, potential customers should try 3 or more products with the same POC to create an even evaluation. So if customers were looking at BP, UI and AA, they should partner with a business sponsor to run the same process or task through each tool, independently evaluating the outcomes with both business and IT. The key success factor is business engagement and doing this in concert with the business value stream.
AA Review
What do you like best about the product?
Automation Anywhere is comparatively easier than other automation tools available in the market . It is truly Reliable for automating most of the task in order to reduce human effort in the industry, also it is dependable and exception handling is far better than other tools.
What do you dislike about the product?
Despite all the pros in the Automation Anywhere as a automating tool , the only thing dislikable abut it is , it takes a long time to install, far more than any software in this category. I believe if installing time taken by this tool is reduced then it is unbeatable in its category.
What problems is the product solving and how is that benefiting you?
Automation Anywhere automation tool is currently being used in Auto Ticketing of troubles or issues , escalations of Trouble tickets , Zero Touch Report Generation, Analysis of KPIs, Downloading Network KPIs Dumps from Server, Mail reading, Mailing reports, recording logs of work, Monitoring and scheduling of tasks to be performed through Automation.
Recommendations to others considering the product:
Yes I will recommend to use Automation Anywhere to any of my co workers and friends working in other organizations.
It's a good tool.It has more things to explore it boosts our creativity and innovation
What do you like best about the product?
I would like to have minimize and maximum tab
What do you dislike about the product?
I didn't dislike anything particulary because it's user friendly
What problems is the product solving and how is that benefiting you?
We are automating the things that are done according to step by step procedure .so we can minimize man power and improve efficiency
AA review
What do you like best about the product?
User interface is good, easy to use, no coding background is required. It makes exception handling easier than other tools in the market . The Flow is faster and type conversion is better .
What do you dislike about the product?
Installation process of Automation Anywhere is not easy as compared to other software like Uipath or blueprism , the loading time of the automation anywhere on bootup is significantly high .
What problems is the product solving and how is that benefiting you?
Monitoring and analyzing KPIs , Generating Excel And document based reports , Mailing and mail reading , Lots of odd jobs that eat time ar solved by the automation Anywhere. Also we utilize automation anywhere in tasks like data analysis , and site integration and SLA monitoring
Recommendations to others considering the product:
Surely , I will recommend automation anywhere to my co workers who are yet to get aware about it , and also I will advise my acquaintances, and friends in the other organizations to use automation anywhere and make their choirs easier . It is definitely a boon to Technological organizations.
Automation Anywhere tool review
What do you like best about the product?
Within a week or two we can learn the Automation Anywhere tool With the help of the guided tutorials provided by Automation Anywhere. Also, we can use the trial version of the software for learning and evaluating the software. We can start building the bots within a week or two. Illustrations provided with the tool helped us to quickly automate the business processes in the Investment Management sector. Automation of repetitive and time-consuming processes freed up the resources, so that they have started contributing to more value added services, that robots cannot handle. Also, Process automation helped us to eliminate the costly mistakes due to repetitive work flows that occurs very frequently.
What do you dislike about the product?
Automation Anywhere software installation process does not raise a meaningful error (for troubleshooting or tracing purpose) while it is being blocked by the Firewall like McCafe or Symantic antivirus software. Also, I was getting another error message like “bad gateway” while accessing the control room. So, based on the error message, I thought it might be due to some firewall / antivirus or configuration related issue and tried to troubleshoot in that direction.
What problems is the product solving and how is that benefiting you?
Automating the repetitive business processes in the Investment Management sector helped us to save resources time and effort, apart from gaining higher return on the investment and improved morale of the employees and to focus more on innovative tools and valued added services. Another advantage is: the Software bots are available 24X7.
Recommendations to others considering the product:
I would say, it is worth investing on Automation Anywhere (AA), when compared to other tools in the same segment :
1) Quick to learn
2) Easy to Use
3) Higher Return on Investment
4) Huge Cost Savings
5) Regulator Compliance
1) Quick to learn
2) Easy to Use
3) Higher Return on Investment
4) Huge Cost Savings
5) Regulator Compliance
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