Agentic Process Automation System (Now Certified for WorkSpaces)
Automation Anywhere, Inc.External reviews
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AA Review
What do you like best about the product?
I like it's intuitiveness regarding which commands to use for which purpose.I like the metabots with the ability to easily plug in a dll which gives me the opportunity to really broaden AA's use. I do like the drag and drop feature of the commands. In v11, having the metabot designer and task designer is a great addition. The ability to take snapshots and email relatively easy is a very nice.
What do you dislike about the product?
The inability to have global variables. The inability to pass arrays as variables. Some of the text boxes are very small in regards to how much text you can see at a time. Date commands would be helpful. Sometimes accessing the repository is very slow. I would like the ability to put blocks in the code - to be able to logically organize the code. Variable passing is probably the largest inconvenience. When you go between tasks, the line that you are on does not persist. That causes loss of efficiency.
What problems is the product solving and how is that benefiting you?
The ability to quickly adapt a process and automate financial work. We are using Automation Anywhere for repetitive tasks that are easily adaptable. We are just beginning our journey and look forward to many use cases.
Impressions of AA
What do you like best about the product?
Wealth of commands available and client user interface
What do you dislike about the product?
Lack of detailed documentation. Some "simple" activities (creating variables, set variable values, etc.) involve more steps than in other languages...
What problems is the product solving and how is that benefiting you?
Backoffice processes involving the Insurance Claim process
Starting the RPA journey in our company
What do you like best about the product?
The capabilities of the Automation Anywhere software is exciting and will be revolutionary in our organization. Automation Anywhere is dedicated to supporting the customer.
What do you dislike about the product?
The on-boarding process could be improved. The support is great when you ask for it, but it would be great if they would provide us the information we need as a new customer up front.
What problems is the product solving and how is that benefiting you?
Out pilot automations automate some Cash Application & Customer Service tasks that is saving 100-150 in hours per month, freeing up employees to work on more value added tasks. Potential reduction in temp workforce.
AA used for automating business processes
What do you like best about the product?
The ability to tie in multiple processes with built in error handling and notifications. Example: Run SQL query, export into google sheets using metabot, launch google script to format and send reports.
What do you dislike about the product?
Navigating through some websites. Object cloning and some website integration tends to not be consistent. This is not always an issue with the software however. Some of it has to do with websites or aplications being updated without notification.
What problems is the product solving and how is that benefiting you?
Minimizing repetitive, rules-based tasks. There are opportunities in all departments including Payroll, AP/AR, Human Resources, Compliance, Procurement etc.
Good tool, but could be better
What do you like best about the product?
User friendly, Intuitive, Enterprise level tool with integrated Source control and Credential management.
Easy to learn, Easy to read other people's code.
Easy to learn, Easy to read other people's code.
What do you dislike about the product?
Control Room is designed poorly compared some of the other RPA consoles in the market. For example, inability to filter/sort on all columns as and when you may wish, organize schedules into a folder structure, view all historical runs of a schedule with a single click, without having to go to another tab for history and make a search there. Inability to provide an input form to the schedules is something I miss from my experience in another tool, Reading inputs from a text/CSV is not something I personally prefer instead.
It would be good to have some Date formatting/manipulations options. Nesting of Variable operations/ String manipulations/ Date formatting etc is not available.
It would be good to have some Date formatting/manipulations options. Nesting of Variable operations/ String manipulations/ Date formatting etc is not available.
What problems is the product solving and how is that benefiting you?
Data scraping, Data transformations
I have used AA for the past 20 months.
What do you like best about the product?
I think it is very intuitive and has a lot of similarities to microsoft office.
What do you dislike about the product?
I cannot think of any dislikes. We have been able to be creative to automate some pretty impressive things.
What problems is the product solving and how is that benefiting you?
We do reporting for 50+ clients and they all have various methods / formats of deliverying data so the rebots have a schedule of expected files / formats and does the validations that were previously done accross the team. We also do mass communications for people hired.
Benefits of levaraging robots include daily process and a significant reduction in manual tasks.
Benefits of levaraging robots include daily process and a significant reduction in manual tasks.
AA with High User Friendliness and Ease of Use
What do you like best about the product?
* Cost for Bot Runner licensing is a bit low compared with other automation tools
* Just knowing the English language is adequate enough to start working in the software
* Metabots reduce the effort wasted in maintenance of the code
* A good team of customer support
* Love the excel functions manipulating options provided
* Just knowing the English language is adequate enough to start working in the software
* Metabots reduce the effort wasted in maintenance of the code
* A good team of customer support
* Love the excel functions manipulating options provided
What do you dislike about the product?
* IQ bot training is a bit difficult with different types of PDF formats
* Code maintainability and readability is very less
* Code maintainability and readability is very less
What problems is the product solving and how is that benefiting you?
Solving different types of business processes across a wide range of industries like Apparel, Banking, Finance, Manufacturing etc. Introducing AA to those business processes brought a huge reduction of human labor, cost and time spent for repetitive mundane tasks
Recommendations to others considering the product:
Choose Automation Anywhere and explore its capabilities across your business. Gain the benefit of Credential Vaults to ensure the security of the data
Automation Anywhere - A perfect RPA Solution
What do you like best about the product?
Its ease of use features and flexibility are the best as compared to other RPA tools. A wide range of commands provide greater coverage of automation possibility. Its metabot features and Screen capturing feature are good. OCR has provided more weightage to AA tool which helps in further meeting the automation requirements.
What do you dislike about the product?
The bot creator should also be available in web based so that installations are not required. This will be good to have.
What problems is the product solving and how is that benefiting you?
In the backoffice operations team there are lots of processes around PeopleSoft and other CRM tools which are manual and monotonous. These are set processes which can be automated. So creating RPA bots we have saved quite magnificent number of manual hours and good number of FTE are saved. This in turn has grown the return in terms of ROI.
On our way for easier tasks
What do you like best about the product?
The best I like about automation that it will make the routinely tasks easier than before and we will have the chance to be more creative
What do you dislike about the product?
I liked all about automation such a great experience
What problems is the product solving and how is that benefiting you?
It provides a solution for the daily tasks and it gives a space for creativity
Easy to Learn - Cumbersome IDE - Worried About AA's IE Dependency for Object Cloning
What do you like best about the product?
AA is easy to learn if a user has scripting experience. The UI for the editor is clean and makes sense.
What do you dislike about the product?
AA can be difficult to leverage for more modern, dynamic, websites. The ability to navigate a website using CSS would be beneficial as opposed to the current DOMX pathing.
Would also like extra functions in the IDE such as updating all variable names in an automation task, the ability to invoke custom code, a switch/case function so long-winded nested ifs are not needed, to name a few.
With Edge now transitioning to Chromium, I hope AA can have object cloning work natively in the AA application with browsers such as Chrome or Firefox.
Would also like extra functions in the IDE such as updating all variable names in an automation task, the ability to invoke custom code, a switch/case function so long-winded nested ifs are not needed, to name a few.
With Edge now transitioning to Chromium, I hope AA can have object cloning work natively in the AA application with browsers such as Chrome or Firefox.
What problems is the product solving and how is that benefiting you?
I've automated reporting, metrics and some data entry. If object cloning were stronger on websites such as Fieldglass, Coupa or Ariba, I could leverage AA a lot more.
Recommendations to others considering the product:
AA is excellent for basic RPA tasks which involve file manipulation, running SQL for reporting, and sending out scheduled emails. If there is a need for more complicated tasks such as working within Excel, the GSuite, or the many websites out on the internet, workarounds will be required to achieve bot stability.
For example:
In excel, code in VBA exclusively.
In GSuite, code in google script exclusively.
For accessing websites which are dynamic/modern, rely on API's rather than object cloning.
AA is a great tool for native tasks, however when it comes to more complicated tasks which span across different environments (DB, Local, Webservices), a creative developer will need to use AA for what it's great at while also using the appropriate language for the job in tasks AA is not capable of or stable with.
For example:
In excel, code in VBA exclusively.
In GSuite, code in google script exclusively.
For accessing websites which are dynamic/modern, rely on API's rather than object cloning.
AA is a great tool for native tasks, however when it comes to more complicated tasks which span across different environments (DB, Local, Webservices), a creative developer will need to use AA for what it's great at while also using the appropriate language for the job in tasks AA is not capable of or stable with.
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