Agentic Process Automation System (Now Certified for WorkSpaces)
Automation Anywhere, Inc.External reviews
5,687 reviews
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Intuitive RPA Software
What do you like best about the product?
Automation Anywhere RPA solution is intuitive to use and is capable to automate most of the business processes across multiple industries. The Bots are also highly secure as per design.
What do you dislike about the product?
In multi environment deployment model, there is a challenge managing the bots.
What problems is the product solving and how is that benefiting you?
Agent amplification solution that leverages the BOTS to use information from multiple CRM & ERP systems to provide a brief summary of customer interaction and its credentials. This has significantly reduced Averaging Handling Time (AHT) for the customer calls.
Recommendations to others considering the product:
Create a roadmap for RPA solution with Automation Anywhere and its partners and identify with a business problem that you want to address.
Great software, great support
What do you like best about the product?
We like the ease of use of the software. It's fairly straightforward to install and our developers have come up to speed easily.
What do you dislike about the product?
There isn't a specific thing that we don't like.
What problems is the product solving and how is that benefiting you?
Reduce manual processes in finance and HR operations so that the company can grow volume without adding headcount.
useful tool for the automation
What do you like best about the product?
it is a very helpful tool to implement automated tasks in the easiest way
What do you dislike about the product?
used in limited applications, with this it is not possible to implement all applications
What problems is the product solving and how is that benefiting you?
Education related problems solved in the easiest way
Recommendations to others considering the product:
it is very good tool
Automation Anywhere a powerful platform
What do you like best about the product?
Automation Anywhere platform is powerful enough to automate tasks of any complexity, but user friendly enough for anyone on your team to use.
What do you dislike about the product?
Color coding is feasible to limited extent
What problems is the product solving and how is that benefiting you?
When a deceased customer’s account receives a government /federal payment after their date of death, the government sends Capital One notification to have the payment reversed. The Government Overpayments (GOP) team processes the Death Notifications Entries (DNE) and Branch Death Notifications received from the Estate Operation team in the DNE Acquire RPT only role in CHORDIANT. NDB accounts are included in this process
Processing Death Notification Entries (DNEs) is repeatable task that can be automated, relieving associates to focus on more critical tasks. Goal is to develop a bot to automate placing DNE holds in Extra and process DNE customer communications in CHORDIANT to help the process to
Benefits realized:
• Reduced manual work.
• Allowed for scalability to address volumes.
• Reduced average handling times.
• Met SLA.
• Increased research comprehensiveness
• Reduced possible errors.
• Decreased opportunity for regulatory violations
Achieved 66% of Savings
Processing Death Notification Entries (DNEs) is repeatable task that can be automated, relieving associates to focus on more critical tasks. Goal is to develop a bot to automate placing DNE holds in Extra and process DNE customer communications in CHORDIANT to help the process to
Benefits realized:
• Reduced manual work.
• Allowed for scalability to address volumes.
• Reduced average handling times.
• Met SLA.
• Increased research comprehensiveness
• Reduced possible errors.
• Decreased opportunity for regulatory violations
Achieved 66% of Savings
Recommendations to others considering the product:
Below are the Recommendations:
1. AA is recommended as a SMART Automation Technology that quickly automates complex tasks, with no programming required, and is highly reliable and accurate
2. AA is recommended to Integrate multiple, disparate systems and data, including legacy systems, ERP systems, partner data, and Web portals
3. Centralized Enterprise Control Room that makes it easy to set up and maintain automated processes, users, and client machines.
1. AA is recommended as a SMART Automation Technology that quickly automates complex tasks, with no programming required, and is highly reliable and accurate
2. AA is recommended to Integrate multiple, disparate systems and data, including legacy systems, ERP systems, partner data, and Web portals
3. Centralized Enterprise Control Room that makes it easy to set up and maintain automated processes, users, and client machines.
My Automation Anywhere Training Experience
What do you like best about the product?
I am too curious to learn this technology more after working on it.This is a great tool to automate your task with very less efforts, You will have to just drag and drop controls from toolbox(Same as visual Studio) and modify it according to your requirement My best part of this tool is Excel automation, As we have seen many government and private companies work on excel but they usually do same kind of works like copy and paste and employees are getting paid with good amount of salary for it, Why companies need resources when AA can do this all with very less time and less resources.
What do you dislike about the product?
No dislike about the product every resource will help to us and ebry resource will solve our real time problem.As a future developer I will overcome tackle the problems come up with new ideas in AA.
What problems is the product solving and how is that benefiting you?
Best part of this tool is Excel automation, As we have seen many government and private companies work on excel but they usually do same kind of works like copy and paste and employees are getting paid with good amount of salary for it, Why companies need resources when AA can do this all with very less time and less resources.
good to use
What do you like best about the product?
do's route tasks with a single click and makes tasks simple.
What do you dislike about the product?
Not having of audio assistance and some advanced settings like virtual talk.
What problems is the product solving and how is that benefiting you?
Making of advanced settings and etc..,
makes our work simple so that we can save our time so we can keep that time on some valid one.
makes our work simple so that we can save our time so we can keep that time on some valid one.
Recommendations to others considering the product:
GOOD TO USE.
IT REALLY MAKE OUR COMFORTABLE.
IT REALLY MAKE OUR COMFORTABLE.
Good to understand RPA.
What do you like best about the product?
The way to teach the topic with use case is awesome. Its easy understandable. And it's reduce the manual effort.
What do you dislike about the product?
Till now nothing i found which i dislike.
What problems is the product solving and how is that benefiting you?
to scan the mail attachment related to bill and save it to the excel through which we can easily access.
Recommendations to others considering the product:
its good to take benifit of this tool
Task Action List(text editor) Improvement
What do you like best about the product?
AA gives rich control on different platform(Mainframe, Web application, API connectivity, Citrix applcation etc) and inter-connectivity of data flow among the platforms, which drive RPA in organised way. It also added co pilot features which give advance features to developers to speedup and add more scope to rpa use case and also give end user to advance way to interact with data processed by bot
What do you dislike about the product?
Task Action list - there should be rich control like collapse of "If conditional statement" and "Loop" as well" and many more.
Also it should provide date manipulation function commands in command list.
Also it should provide date manipulation function commands in command list.
What problems is the product solving and how is that benefiting you?
creating RPA BOT and it add power of agentic AI to make agentic flow which interact with multiple applications and provide seamless workflow of business processes
Best tool in the competitive market with Competitive Advantage
What do you like best about the product?
I am a handson buy in UIPath and AA with Blue Prism tool knowledge too. But I am not finding a better tool than AA in handling day to day operations for my automation tasks. Especially Excel related automation features are simply amazing and very easy for my team too.
What do you dislike about the product?
Control room can be much simplified.
The NFR requirements can be built in as well.
The NFR requirements can be built in as well.
What problems is the product solving and how is that benefiting you?
Easy to develop and train fresh developers. It saves my lot of time.
Leading RPA provider
What do you like best about the product?
Leading RPA platform. Trusted use cases within Aditya Birla group. AI features using IQBot. Automation Anywhere is leader in AI technologies.
What do you dislike about the product?
Less use cases for IT automation and no ready actions for Target IT systems
What problems is the product solving and how is that benefiting you?
We are trying to use Automation to address Infrastructure IT automation requirement which are manual and time consuming
Recommendations to others considering the product:
I believe RPA platform should also concentrate on IT automation as there is a need to have easy to use Automation tool for IT process automation.
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