Agentic Process Automation System (Now Certified for WorkSpaces)
Automation Anywhere, Inc.External reviews
5,702 reviews
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Challenging but worth it.
What do you like best about the product?
I love the format, it was also very detail-oriented.
What do you dislike about the product?
The lessons could be complicated at times. A pdf of each lesson would have been nice.
What problems is the product solving and how is that benefiting you?
Procurement.
RPA tool for Automation
What do you like best about the product?
Easy to install, time saving, ease of usability, best UI automation tool
What do you dislike about the product?
Could be made more scalable and repeatable
What problems is the product solving and how is that benefiting you?
It’s little hard on system integration, I like the feature of object cloning
Recommendations to others considering the product:
It’s the best tool for UI automations
Interesting topic and well organized site
What do you like best about the product?
Step by step introduction of the concept and technique was mad it really easy to understand. This is really good for beginners. If it has more hands on examples to try, then I think it would be really good for the people who just started for this.
What do you dislike about the product?
Sometimes the progress of each session was not correctly displayed on your web. Because of this I sometimes had to re-run one session. I would also like to see more applications and usage of the tool. The explanation was
What problems is the product solving and how is that benefiting you?
I see many opportunities and will think about further what can get real benefit from this. The similar concept has been used for the software validation.
Recommendations to others considering the product:
Good to review the sessions to understand the technology. Especially Automation Anywhere University is the best place to start with for beginners.
Jack of all trades, master of none
What do you like best about the product?
A unified platform. Allows automation on top of GUI in "user space". Ability to run in "supervised mode" (IE log into and view the bot while it is performing a task) is very useful for debugging purposes.
What do you dislike about the product?
Automation anywhere is an IDE that likes to pretend it's not an IDE. A drag and drop interface without the ability to type commands, view the entirety of the parameters of a command, or to format the layout of the code, makes every development experience into a wrestling match. The software is riddled with issues- v.10.3 felt more like a beta than an actual software release (actual messagebox typos still present!). Modern version control and collaboration is not currently possible. There's a lot of "solved" problems in the software development world that are simply absent here (examples are too numerous to count, but include things like inconsistent GUI behavior, no "find and replace", "find" is superficial and text based, fixed size text windows/forms with no scroll, changes do not track changes in variables, hidden commands/corrupted files are possible, etc.). Currently using v11, which purports to have fixed a large amount of problems, so I will reserve judgement there, however my experience with v 10.3 to 10.7 and AA support has made me skeptical.
What problems is the product solving and how is that benefiting you?
Automating over legacy software.
Recommendations to others considering the product:
Avoid if possible.
Software Developer
What do you like best about the product?
I like that it can be easy to start a solution to a problem/task.
What do you dislike about the product?
Variable management is a nightmare. Collaboration is not easy. There are a lot of bugs and the only solution we ever get from AA support is either workarounds or to upgrade to the next version. The bots run slow and often our problems are much better solved using a .net solution instead of the tool.
What problems is the product solving and how is that benefiting you?
We have automated a good amount of processes and reduced manual labor by a pretty good amount.
Recommendations to others considering the product:
Know that it you will spend about half of your time trying to get the tool to work as designed as opposed to actually solving business problems unless your processes are extremely simple.
Automation Anywhere. Easy user Errors
What do you like best about the product?
I think the best thing about it is that it is easy to implement logic into each task as well as follow the "flow". UI is not too bad. But it can be better to suit a developer. I think AA's crowd that they are selling to is more so Business people who do not deal with the software itself.
What do you dislike about the product?
The worst thing about it is that there are many unknown bugs. One other nightmare is refactoring, if a variable is changed within the variable manager the variables still remain in the task, so a user would have to search for the renamed variable and rename each one used in the task. Another issue is sometimes object cloning does not want to work properly (based on application). Developer has to think of multiple ways to select values on a screen since AA selects the wrong object. I think AA's pitch is that they can have a business person implement a simple automation when they should be selling towards developers.
What problems is the product solving and how is that benefiting you?
Automating repetitive business processes. Benefit that it does everything at a much quicker rate.
Recommendations to others considering the product:
Automation anywhere is easy to use. Functions need to be thoroughly tested by QA. Too many bugs get past QA. One bug that was present in an older version was logging into control room, Username could be "root" and was able to log in with admin rights,
Awsome Tool!
What do you like best about the product?
I like both the AA Client and AA Control Room , the best thing what I like in this tool is Version Control and we can even use SVN if required and the best part of Version 11 LTS is we can host this tool on Hybrid Clou Environment.
What do you dislike about the product?
1. Whats the reason for having folder structure like Automation Anywhere\Automation Anywhere file in Documents folder.
2. Operation Room doesn't show up the tasks that are running.
3. Cannot export the dependencies of Meta bot that was holded by x task bot.
2. Operation Room doesn't show up the tasks that are running.
3. Cannot export the dependencies of Meta bot that was holded by x task bot.
What problems is the product solving and how is that benefiting you?
Can automate any kind of manual process that runs in Windows environment.
Recommendations to others considering the product:
Few issues need to fixed for old version but the answer of support team is to migrate to new Version.
Top Notch RPA Solution
What do you like best about the product?
Vast community of ready-to-go bots (bot store). Growing fast and top of Garters list right now.
What do you dislike about the product?
Loose partnership with IBM, would be nice if IBM partners got more training and clarity around how to sell and service these solutions.
What problems is the product solving and how is that benefiting you?
We are a partner, so we solve a variety of challenges for our clients through RPA, primarily with manual claims automation within the Insurance Industry. Automation of repetitive tasks has freed up employees time to focus on more business critical activities and provide more value.
Easy to create bots
What do you like best about the product?
The recorders are an importmt tool to create bots even faster. There are 3 kinds of recoders - Smart Recoder, Web Recorder and Screen Recorder.
Very comprehensive and granular RBAC coverage on bots, Bot Runners, management modules, scheduler and users. Logical separation of duties for Bot Creators and Bot Runners
Very comprehensive and granular RBAC coverage on bots, Bot Runners, management modules, scheduler and users. Logical separation of duties for Bot Creators and Bot Runners
What do you dislike about the product?
A Software as a Service version would help to get evenfaster results. Now we have to manage the servers and the product instalation
What problems is the product solving and how is that benefiting you?
Expenses reports and transltons
Recommendations to others considering the product:
high security standards, supports AES-256 encryption plus RSA-2048 for Control Room passwords
supports AES-256 bits obfuscation for bots
supports AES-256 bits obfuscation for bots
Great bunch of commands/functionality
What do you like best about the product?
Its 500+ commands and the ease of using them
What do you dislike about the product?
The find/search command and the resolution issues
What problems is the product solving and how is that benefiting you?
We have been using it for all processes which are routine and rule based
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