We mainly use Automation Anywhere to automate or mimic manual business processes. We use Automation Anywhere to develop bots that mimic human interventions in business applications such as SAP and web report applications. We use Automation Anywhere to automate human actions in the applications.
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Non-technical people can use it easily, and it saves time and resources
What is our primary use case?
How has it helped my organization?
By implementing Automation Anywhere, we mainly wanted to automate business processes.
I am a developer, and I am using Automation Anywhere to develop automated tasks for business users. I am not a business user. Before automation, business users were manually updating the data into the portals or desktop applications. The business required more time and resources.
Automation Anywhere helps save time and resources for the business. For example, an e-commerce website wants to create purchase orders for its client orders. They get the information regarding the clients in an Excel form, and the bot picks up the data one by one and updates it in the desktop or web application. They get hundreds of records daily, so updating the data manually can take more than a week. The business would require at least two to four resources. To save time and resources, we automate such tasks. With a bot, the process is done within minutes.
We are a service provider for business people. So far, our business people are very satisfied with our bots. They are getting huge outputs as per their expectations. It is beneficial for our clients.
What is most valuable?
There are multiple features. About three to four years ago, they introduced IQ Bot which helps to get data from documents with different structures. We receive bills, invoices, or purchase orders from different vendors in multiple formats. Each vendor uses a different format. IQ Bot automatically scans all the documents, extracts the required data from all unstructured documents or PDF files, and provides it to the business user. It is a very helpful feature of Automation Anywhere. They have recently introduced Automation Co-pilot which is very helpful for developers doing automation or automating the business process. Automation Co-pilot is very useful to create tasks.
Its user interface is very understandable. Even a non-technical person can understand it. Everything in the user interface is self-explanatory. It is quite good.
To use Automation Anywhere, no technical knowledge is required because it is simply a drag-and-drop type of tool. Each and every action is available in the tool, and we can easily automate a task. Business people can also easily run the created bot and monitor a particular task. They can easily monitor the results based on their business criteria. Automation Anywhere is a very good tool. It is easier than UiPath. A non-technical person can learn it very quickly.
What needs improvement?
I have experienced the issues of UI getting stuck. There seems to be an issue with server stability. This is something that can be better.
At times, the created tasks start failing randomly or intermittently which affects the business. They are failing at the runtime because of the bot launch crash issue. Business people are impacted a lot because of these failures at the run time.
For how long have I used the solution?
I have been using Automation Anywhere for four years.
What do I think about the stability of the solution?
We sometimes have issues with server stability. There are also run-time failures of bots. I would rate it an eight out of ten for stability.
What do I think about the scalability of the solution?
For scalability, I would rate it a ten out of ten. Automation Anywhere is moving with the current technologies. It is scaling day by day.
We are a large organization.
Which solution did I use previously and why did I switch?
We have used UiPath. It needs technical knowledge. You must know the C programming language to automate with UiPath. As compared to UiPath, Automation Anywhere is better. A non-technical person can easily understand Automation Anywhere.
We are also learning Power Automate. As a service provider, we need to learn the latest technology. We are looking into Power Automate. Our business people are interested in Power Automate because it comes along with Microsoft Office.
Automation Anywhere also keeps on introducing the latest technologies. In the future, there will be good competition between Automation Anywhere and Power Automate.
How was the initial setup?
Previously, it was on-premises, but now, everything is on the cloud.
Its deployment is very easy. Because it is a cloud platform, you just need to install a single file. It does not take more than two minutes to download. Within two minutes, the cloud license will appear. One person is enough for the deployment.
It gets updated automatically because it is a cloud version. There is no need to update it manually. Everything is done automatically. If auto-update is not working, we can update it manually, but that also does not take more than five minutes.
In terms of maintenance, regular maintenance is required because there are issues related to stability and tasks failing at the runtime because of unknown reasons. These things need to be fixed, so regular management is required for Automation Anywhere at the backend.
What was our ROI?
I am a service provider for business people. Business people will have a better idea about the ROI. From what I understand, there are time savings.
What's my experience with pricing, setup cost, and licensing?
My understanding is that the license cost of Automation Anywhere is more reasonable than UiPath and Blue Prism.
What other advice do I have?
I would recommend Automation Anywhere for all business people. Automating a business process is easy with Automation Anywhere.
We have not yet used Automation Co-pilot. From what I know, if we are reading from an Excel file, it helps to generate each and every action for a task. What usually developers do is done by Automation Co-pilot automatically based on the information that we give it. Automation Co-pilot will improve productivity for a repetitive task. It will save 40% to 50% work for developers. We are currently not using the AI capabilities of Automation Anywhere.
I would rate Automation Anywhere a ten out of ten.
Very good technology. It made the life of human easier
Robotic process automation
Learn RPA and Reduce Repeat process
AA- To conquer the tech world
Implementation of Business requirements seems to be easy, time saving, AA helps in supporting Customer.
Automation anywhere to ease your business process
The best RPA tool available
Automation Anywhere - RPA - Futuristic
Now Automate World with Automation Anywhere
Automation Anywhere - Making Software Bots
Automation anywhere is easy to use and easily implemented on various platform where user can run the bot manually or bot can be scheduled at approriate time which save time and cost saving.
By automation anywhere we can do many of things and also scripting can also we integrated to the bot which help in Microsoft excel and data extraction from various source.
I will suggest everyone to use this tool and this is best automation tool i have ever used.