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Reviews from AWS customer

35 AWS reviews

External reviews

5,704 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Internet

Great enterprise level RPA software. Automation that can be scaled across the organization.

  • March 08, 2019
  • Review provided by G2

What do you like best about the product?
Great enterprise level RPA software. Automation that can be scaled across the organization.
What do you dislike about the product?
It's not as user-friendly and easy to use as some other RPA solutions in the market. Need to be a little more tech savvy to use it well.
What problems is the product solving and how is that benefiting you?
Automation of finance and accounting processes. Time savings in these departments which resulted in resources being able to be used in more technical areas.


    Oil & Energy

Automation Anywhere - automation made easier

  • March 08, 2019
  • Review provided by G2

What do you like best about the product?
-Simplicity of the User Interface and its intuitiveness
-Training & User Community offered by Auto Anywhere - Share best practices
-Empowers non-technical personnel to automate their own processes that they know best
-Able to automate processes at more than just the UI/Application Layer (DB/Rest APIs/etc.)
What do you dislike about the product?
-Minor performance issues over lifespan of use w/ the tool
-Promotion process through environment landscape (Dev/QA/PRD) is a bit "clunky" and could be reworked
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What problems is the product solving and how is that benefiting you?
Master data maintenance w/ cloud solution that doesn't offer out-of-the-box APIs to maintain, accounting and finance manual intensive processes automated.


    Kishore K.

Automation anywhere Developer

  • March 08, 2019
  • Review provided by G2

What do you like best about the product?
Object cloning, PDF Integration, Web scaping
What do you dislike about the product?
Its not working when PDF file is scanned
What problems is the product solving and how is that benefiting you?
Manually doing work issues are solved
Recommendations to others considering the product:
Yes I recommended


    Edgar G.

Edgar Grullon's review

  • March 08, 2019
  • Review provided by G2

What do you like best about the product?
AA is the best RPA platform in the industry. I really enjoyed learning the two products (RPA & IQBOT), although, I spend most of my time in RPA. What do I like best? The amount of resources available to assist me when I am stuck on certain logic.
What do you dislike about the product?
At the moment? Nothing. There are a few IT related issues that arise here and there but these are not AA issues but my company's internal IT department issues.
What problems is the product solving and how is that benefiting you?
The business problems that I am currently solving utilizing AA primarily fall into Sales and Use Tax process automation. This involves: Automating all or most of processes that have to do with filing required SUT (Sales and Use Tax) returns in online website. This isn't always an easy task, but, the job is easier with AA.
Recommendations to others considering the product:
Nothing at the moment. I honestly think that AA is doing the best job they can in trying to offer the best product they can. Others may have different experiences with Automation Anywhere, but, in my opinion, I think most of these experiences fall under positive experiences.


    Emmanuel C.

Easiest RPA Platform

  • March 08, 2019
  • Review provided by G2

What do you like best about the product?
This is the easiest RPA platform to learn. You don't need programming experience to start automating your processes. Every command is in plain English for easy understanding.
What do you dislike about the product?
You are constraint to the commands available. In other RPA platforms you can use programming to fine-tune your commands. It also seems to be a little bit slower than other platforms, for example, UiPath. It also has crashed or hung up more than once while trying to run a bot, never had that experience with UiPath.
What problems is the product solving and how is that benefiting you?
Human errors. With bots we no longer have to worry about human errors, plus it is faster at the same time.
Recommendations to others considering the product:
This is by far the easiest RPA platform to learn and develop for. It is well documented and a multitude of trainings are available for everyone.


    Chandramouli Y.

Chandramouli working as Sr Business Analyst at Ryan

  • March 08, 2019
  • Review provided by G2

What do you like best about the product?
I recommend the Automation Anywhere, it's easy to create BOTs and it provides a lot of integration functionalities
Easy to use the Application
Easy to create the BOTs
Saves more Manual hours by doing the automation using Automation Anywhere
What do you dislike about the product?
So far, i didn't find any issues while working with Automation Anywhere BOTs
What problems is the product solving and how is that benefiting you?
We are using Automation Anywhere to automate the Website integration, PDF data Extraction, excel automation, Populate the XML data to websites
Lot of Manual hours savings
Recommendations to others considering the product:
I recommend the Automation Anywhere, it's easy to create BOTs and it provides a lot of integration functionalities


    Eduardo Andrés M.

Automation Anywhere, THE RPA tool.

  • March 08, 2019
  • Review provided by G2

What do you like best about the product?
The effort on making it as self-service as possible by providing recorders of different kinds and the ways for interaction with most applications. This is a huge selling point, the ease of use, not to mention the effectivity.
What do you dislike about the product?
Some of the expected features from the demo videos and trailers did not work as well as with other tools. Specifically the Pattern Data extraction tool within the web recorder was unable to extract the information needed from some web pages, which admittedly had some security features, however, other tools like Data-Miner (a Chrome extension) could perform the scrapping needed. The issue itself however was solved by interacting with the extension itself through AA. The other issue was the plugin to interact with Chrome, which had many problems to install, and I personally think you should enable Web Explorer interactions regardless of branding as much as possible.
What problems is the product solving and how is that benefiting you?
The issued addressed have been Data collection, file downloading/uploading, data treatment, etc. The benefits has been mainly in time invested by humans, but also in the possibility to begin new projects enabled by the tools features.
Recommendations to others considering the product:
Remember this product can interact with almost every other application, so if there is anything you cannot do within Automation Anywhere, you can overcome this by interacting with the application that does. You should also consider all of the tools available for doing simple tasks, like clicking in a specific spot of a web page: there's the object cloning feature which will find the button as an object, not through coordinates (which is also an option); should this fail, you also have the possibility to enable Legacy Compatibility and one of my favorites "image recognition", which will find an specified image within the screen and then proceed to click on it which you can even use as a Delay or to click on that elusive button.


    Financial Services

Futuristic and user friendly Tool

  • March 08, 2019
  • Review provided by G2

What do you like best about the product?
Continous improvement and stability of the bots developed via AA is one of the attractive features.
What do you dislike about the product?
Ocr with the default tesseract engine performance is poor
What problems is the product solving and how is that benefiting you?
Monotonous routine work are being automated which is greatly appreciated by users. Fast , Accurate .


    Automotive

WOrks great when it does. Easy UI. Excellent customer support.

  • March 08, 2019
  • Review provided by G2

What do you like best about the product?
Intuitive UI and commands - don't need to be a developer. Excellent customer support.
What do you dislike about the product?
V 11.1 that we downloaded was a buggy version and it took a long time for the Automation Anywhere folks to own that up.
What problems is the product solving and how is that benefiting you?
Automating manual tasks has enabled our company to process huge volumes during peak periods like quarter ends, and allowed us to re divert resources to greater value add tasks.
Recommendations to others considering the product:
Although the product advertises itself as being suitable for non technical people, make sure you hire at least 1 technical resource with C# experience to create metabots in your RPA team.


    Financial Services

Automation Everywhere - Big 4 Accounting

  • March 08, 2019
  • Review provided by G2

What do you like best about the product?
I feel that this did nothing useful and even though I have been receiving emails and followup with Automation Anywhere for the past 2 years, I have not had any benefit.
What do you dislike about the product?
Constant emails about useless promotions to my work email - I had to create a rule to automatically send AA emails to spam.
What problems is the product solving and how is that benefiting you?
No business problems solved - not useful at all in my work