Agentic Process Automation System (Now Certified for WorkSpaces)
Automation Anywhere, Inc.External reviews
5,704 reviews
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Senior PM
What do you like best about the product?
Company is very easy to work with and it has worked for our requirements that we have provided.
What do you dislike about the product?
Cost is still high due to the new product in the market
What problems is the product solving and how is that benefiting you?
Process efficiencies
Great class
What do you like best about the product?
I liked that there were enough people to help us through building our first bot.
What do you dislike about the product?
The system was logging us off AA during the first half of Day1.
What problems is the product solving and how is that benefiting you?
Bots can make manual processes a lot easier and more sufficient.
Bot-a-thon Class
What do you like best about the product?
I like that it was easy to create/duplicate/clone objects so I didn't have to write every single line.
What do you dislike about the product?
It would probably be better if the commands have a description when we hover to it (for example: Log to File command could have a description "used for creating an output file)
What problems is the product solving and how is that benefiting you?
It simplified manual processes in a matter of minutes, less error rate which could be reviewed later on for improvement.
Recommendations to others considering the product:
Make it compatible with Chrome/Google
AA for RPA
What do you like best about the product?
App is easy to use and permit us to automate a variety of processes
What do you dislike about the product?
nothing for now, as we migrate to the latest version some small pain points will be eliminated,
What problems is the product solving and how is that benefiting you?
Automating provisioning activities
Easy to use, effective
What do you like best about the product?
Easy to get started without a deep tech background. Interface is very straightforward and understandable.
What do you dislike about the product?
Deploying bots is difficult. Licensing requirements impede scalability. Some functions, such as Object Cloning, seem to behave inconsistently. More support for Google products would be good. Execution of tasks can be slow.
What problems is the product solving and how is that benefiting you?
We have solved a variety of manual processes in Payment Operations. The primary benefits are time savings, and reduced risk of mis-keying or misinterpreting actions. We have saved thousands of hours across Payment Operations over the past year using Automation Anywhere.
Recommendations to others considering the product:
Analyze potential use cases and compare against the capabilities of Automation Anywhere to ensure it meets your needs before purchasing.
Relatively easy for a newbie
What do you like best about the product?
The Hello Bot demo was extremely helpful since I had absolutely no experience with coding.
What do you dislike about the product?
The 4th module in the Hello Bot training has a glitch that doesn't automatically move forward, but it can be manipulated to finish the module.
What problems is the product solving and how is that benefiting you?
We are trying to automate simple, repetitive processes within our organization to allow agents time to work on more complex activities.
EFO Bot A Thon
What do you like best about the product?
Class was very interactive and able to follow thru with directions; loved the hands on experience.
What do you dislike about the product?
Not Google Products Friendly or Chrome friendly
What problems is the product solving and how is that benefiting you?
Recover manual time and steps in processes
Recommendations to others considering the product:
Google friendly and Chrome friendly is desired as most companies are moving towards Google Products and mail merge is important feature and to have an addon is not warranted or desired for most companies
Review
What do you like best about the product?
I like the simplicity of the interface .
What do you dislike about the product?
I didn't like that we couldn't use it in Chrome. Explorer causes a lot of issues on my computer
What problems is the product solving and how is that benefiting you?
Nothing right now, but it's a cool product
Bot Builder 101
What do you like best about the product?
Although desirable, no prior coding skills required.
What do you dislike about the product?
Would be nice to have access to documentation and use cases for different Categories
What problems is the product solving and how is that benefiting you?
Automate repetitive tasks that the team goes through.
Overall, my experience was positive.
What do you like best about the product?
I liked being able to work on my use-case the most.
What do you dislike about the product?
It was sometimes hard to get help given the number of participants was far greater than the number of help.
What problems is the product solving and how is that benefiting you?
Reports, identifying verbiage in contracts.
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