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Reviews from AWS customer

35 AWS reviews

External reviews

5,702 reviews
from and

External reviews are not included in the AWS star rating for the product.


    a a.

Recommended Training for building Career

  • March 15, 2019
  • Review provided by G2

What do you like best about the product?
The automation anywhere provides a wide range of functionalities, some of them what I used and felt best was object cloning as it gives the very good scope of capturing the data from the web applications as well as from the desktop applications. There are different commands for different types of applications such as desktop and web applications. the excel automation commands provide very quick and accurate processing of the excel, we can even use excel as the database to fetch the data. The best thing is to create the variables while creating bot in A360
What do you dislike about the product?
There are certain minor limitations, as I see sometimes even community and licensed version stops and keep on loading as Deploying Bot. From my end, I feel this has to be fixed IN AA360 or A2019.
What problems is the product solving and how is that benefiting you?
There we have thousands of employees whom we need to go and revoke access or provide the access. It helped me and the team to reduce the manual efforts at many places. I have used the email automation where I have used screen automation features
Recommendations to others considering the product:
I would highly recommend Automation Anywhere to other users due to its features, ease of use ,less coding experience and many useful commands and build in functionalities. the metabot and IQ Bots are the added very good advantage to make the process automation get completed with ease. The automation anywhere provides the quick support. the support team and the mentors are very experienced.


    Kara S.

Business Analyst

  • March 14, 2019
  • Review provided by G2

What do you like best about the product?
The Control Room feature is greatly appreciated. This option allow me to monitor all my bots & save time to each automation. MetaBot feature was a great addition to help with smoke testing of a unstable web based environment
What do you dislike about the product?
OCR & image recognition feature limitation. We do not have an alternative to these two features. The disappointment is more based on the unreach potential of these features.
What problems is the product solving and how is that benefiting you?
Several repetitive back offices task and processes. Reusability of the script that we are creating. We were able to do alot of cost avoidance and are ready to built a new road map for the future.
Recommendations to others considering the product:
Always do POC to validate your company requirements FIRST. At first you won't know that a feature could be benefical or mandatory until you actually try it on several occasion. Practice makes perfect


    khaled m.

Easy and simple way to save time

  • March 14, 2019
  • Review provided by G2

What do you like best about the product?
what i like the best about automation anywhere is that i really now can handle lot's of work and fix issues as i don't waste anytime collecting data from websites and emails and i let automation anywhere do that for me, simple and easy to you,
What do you dislike about the product?
well for the moment as i don't know much yet about automation anywhere, there's no much things i don't like it about automation anywhere, only like a bit complicated to get to use the bot and to create but it''s manageable and from the videos there i could learn a lot, i'm still getting to know the program
What problems is the product solving and how is that benefiting you?
as solving problems i could save time and let automation anywhere do the job for me as collecting data
Recommendations to others considering the product:
i would recommend this to every business man who wants to save money and time


    Financial Services

Great Experience with Automation Anywhere

  • March 14, 2019
  • Review provided by G2

What do you like best about the product?
There are many more things which works good Automation Anywhere, some of them are as follows:
1. Overall UI looks good
2. Understanding of the each and every commands is very easy to learn for the beginners
3. Control Room UI is also good and understandable
What do you dislike about the product?
There are some things that needs to be improved:
1. We cannot identify the ending statement of any command like If, Loop etc. Its very hard when we having multiple/nested Ifs or Loops.
2. Didn't work with JavaScript.
3. Python scripts cannot be used within this tool.
What problems is the product solving and how is that benefiting you?
We are currently working in different domains like financial services, banking, human resources etc.
We have automated various processes successfully using Automation Anywhere in different domains.
Recommendations to others considering the product:
We would definitely recommend Automation Anywhere to be opted to automate different process from different domain as this is easy, simple UI and good for beginners to start learning on this.


    Kriyanshi A.

Functional Consultant (BA)

  • March 14, 2019
  • Review provided by G2

What do you like best about the product?
It offers a wide range of features together at one place. The major requirement for today is the OCR and the cognitive capabilities which is well presented by the IQBOT feature of Automation Anywhere. different type of recorders (web, Smart and Screen) offers a wide range of implementation features and are helpful in implementing all type of applications.
Easy integration of database commands with excel can be leveraged where complex excel operations are involved. In short, its a one stop shop for our automation recommendations.
What do you dislike about the product?
We do not have ready to use functionality for implementing Multi Bots.
Also it takes a considerable amount of time to start an xml session.
Very few excel commands are being provided by AA.
There is no direct integration between AA and SAP.
What problems is the product solving and how is that benefiting you?
After implementing business processes with AA, we can observe huge benefits in the following metrics:
1. Average Handling Time for the process is reduced to a very large extent.
2. There is a positive financial impact when a process is implemented as it leads to the headcount savings.
3. Business process quality is improved as the process becomes more standard and streamlined.
4. Productivity of the team is increased to a great extent which in turn increases the demand for AA.
Recommendations to others considering the product:
the consultants should have functional knowledge about the product and should complete the basic BA training available on the University page.


    Samuel Mohith P.

Secure, reliable and easy to access RPA tool

  • March 14, 2019
  • Review provided by G2

What do you like best about the product?
1. Quite reliable search criteria for objects in both web and windows.
2. Manage Windows Controls and Object Cloning are easy to access and quite reliable RPA tools in AA.
3. Safe and Secure with encryption of valuable information.
What do you dislike about the product?
1. When there are slight changes in the backend of any web browser controls like Path, DOMXPath, HRef etc. will change which result in the failure of code. And if not used takes lot of time for recognizing objects.
2. Certain letters or symbols automatically disappear in the set text fields sometimes during the run.
3. More reliable search criteria should be developed.
What problems is the product solving and how is that benefiting you?
Automation in the process of procurement of goods and services in an organization.
Automation of helpdesk process.
Recommendations to others considering the product:
It is a secure, easy to use and reliable resource to automate most of the redundant tasks happening in most of the organizations accross the world. But requires a bit of attention for tasks that has to do with frequently changing websites(UI) and bulk and important data.


    Bob F.

Better than most other automation tools

  • March 14, 2019
  • Review provided by G2

What do you like best about the product?
I think the user interface is great and makes it really easy to quickly build runbooks. The available integrations are good too
What do you dislike about the product?
So far, not much. It's been a steep learning curve as it would be with any complex tool
What problems is the product solving and how is that benefiting you?
We've replace system center orchestrator with AA, it's taking care of lot's of business processes which make our lives easier!


    Aviral T.

A Master tool in the world of automation

  • March 14, 2019
  • Review provided by G2

What do you like best about the product?
Automation anywhere is one of the best tools in the market of RPA these days. It has presented the industry with an easy to use and cutting edge technology. The organization has launched IQ bot to help extract data from scanned and handwritten documents increasing the extent of automation to manual documents as well. It can be used for enterprise-scale automation
Some of the features which I find best are -
- Use of excel as database is really helpful in case of large volumes
- Smart recording captures most of the properties of spying elements
- Triggers; a bot can be scheduled to trigger on a number of conditions
- Availability of over 500+ commands
What do you dislike about the product?
When compared to other RPA tools, there are some areas in which AA is lying behind from a developers' perspective -
- UI of AA could be better, a code of 200-300 lines look messy where its even hard to find start and end of the loop for example.
- Debugging is difficult as there is no option to step into sub-task from main task.
- No option to change the value of variable during run time.
-Concept of queues is not clear.
What problems is the product solving and how is that benefiting you?
Banking processes having little to no - human interaction, web based applications are automated. AA helps in eliminating redundant steps from the manual process as well and makes the structure more streamlined.
Recommendations to others considering the product:
Improve existing functionalities before launching new products


    Information Technology and Services

Automation Anywhere is the future

  • March 14, 2019
  • Review provided by G2

What do you like best about the product?
The best thing about Automation Anywhere is that I could solve a lot of problems as staying all the day finishing a big amount of work, collecting data from sites and emails. Automation Anywhere made it very easy for me I can save time to finish other important work as I let AA do the job for me.
What do you dislike about the product?
I like this product so much I don't have anythink that I don't like about AA, however I think that you need to improve ease of use as it takes a lot of study to create my own bot, and there is a lot of tabs for the analyzing.
What problems is the product solving and how is that benefiting you?
It's a very effective product, it has so many benefits: I can save a lot of time in the usual taks that I do daily, making time for me to do another tasks in the same time. Also, AA is saving money for the companies, making the work more effective and avoid mistakes and that makes the work cycle more smooth and successful, that also it makes systematic.
Recommendations to others considering the product:
mohamed.elserougy@soft-trend.com


    ranga r.

Distributive Automation tool

  • March 14, 2019
  • Review provided by G2

What do you like best about the product?
Easy to implement and complex business problems get solved .

What do you dislike about the product?
Setup is somewhat difficult .

The certifications are quite difficult as compared over months .
What problems is the product solving and how is that benefiting you?
Complex processes in operations are solved