Agentic Process Automation System (Now Certified for WorkSpaces)
Automation Anywhere, Inc.External reviews
5,704 reviews
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A good tool that can be used to automate almost any process.
What do you like best about the product?
I like that it was easy to implement and the user interface is understandable, and no coding experience is certainly required. It is extremely flexible and capable of automating both very simple and quite complex tasks. Dragging and dropping helps to develop things quickly. The intuitive handling of the tool offers the possibility of automating processes in a simple way. The entire workflow looks like a pictorial representation, which is much easier to understand. I also like its integration of Microsoft Excel and Microsoft outlook to create tabular data and send automatic emails in the notification of actions to be taken in the context of emails. It's honestly a great tool.
What do you dislike about the product?
It's a great tool, but it sometimes struggles with a slow startup. Also, the registry and I see that it is somewhat limited in automation as it cannot do it with some tasks.
What problems is the product solving and how is that benefiting you?
We have solved problems such as extracting relevant information from customer emails; my experience has been very positive as it comes with a certification course that makes everything easier.
Recommendations to others considering the product:
I highly recommend it because it is the product you need to automate your processes in the easiest way that exists.
This software is the best way to automate repetitive daily tasks at work.
What do you like best about the product?
As for me studying various tutorials on automation is really great; I discovered a world full of different functions that facilitate human work; it is easy to use, extensive activities, and good support. Its unique feature and provides training to learn in detail, it is one of the best ways to automate processes and reduce daily manual work in the office and save time that can be used for more productive tasks and can increase efficiency. Another detail that I liked was the minimal coding and its minimalist interface.
What do you dislike about the product?
Support takes time to respond, but once it responds, it solves the problems, but sometimes we have received automated messages that did not help.
What problems is the product solving and how is that benefiting you?
Automation of the invoicing processes and the final result is satisfactory, the quality is good, and it is enough for us. The test environment was a great experience.
Recommendations to others considering the product:
A good learning curve is a very good product that you should consider and or try the demo for 30 days.
My Work experience with AA
What do you like best about the product?
I was afraid when our company started to implement this AA RPA tool. But I learned to use this RPA tool within 3 days and started working. Good training provided. I successfully created bots and implemented this AA tool in our testing department to alert users when there are any issues with our client tool. This issue has to assign to individual users one by one. We don't have full access to our client tool hence our users have to monitor it manually and assign it to users. But after implementing this AA tool once issues occur based on the user's table it will assign the ticket to the user automatically. Now, all our users are quickly responding to clients' customers on time. Our client is also happy with our work now. Thanks, AA.
What do you dislike about the product?
The best tool I worked on till now. There is no dislike about this RPA tool. Whichever RPA tool you use, few human tasks we can't replace, it depends on where we use this tool, because our first trigger always manual. Maybe in the future, this can happen. We need to wait.
What problems is the product solving and how is that benefiting you?
Worked with management to start building bots and implement them in our local systems to make our task automation. Training to new users.
benefits are many easy to use. No more work follow-ups with users.
It will automatically increase our work efficiency.
benefits are many easy to use. No more work follow-ups with users.
It will automatically increase our work efficiency.
Recommendations to others considering the product:
Must have RPA tool in our IT industries. It will automatically reduce your stress. Easy to maintain. With this AA RPA tool, an individual user can handle multiple tasks.
Best platform to manage business operation by the help of AI
What do you like best about the product?
Automation anywhere is by far the best automation platform available in the market armed with perfect intelligent bots to handle all types of business processes. Automation anywhere has all the features inside to be the best in the niche of automation. I have been using this platform for a very long time in the organization for automated solutions on the go and it has been a great choice for me. It empowers me to trust bots and let them solve repetitive work and manual tasks which helps in to increase productivity, the best customer experience, and an engaged workplace. It has the best features, the best feature that I like the most is their drag and drop option. I can easily drag and drop various commands in the platform which results in an automated business process.
What do you dislike about the product?
The main drawback that I have been facing for the longest time while using the automation anywhere is that it does not allow to have multiple windows working setup at the same time because the bot is working already in the background which does not allow to have multiple windows. Secondly, sometimes there is a need to check the functionality while dealing with highly customizable work which needs the assistance of a professional developer to increase the work and takes a lot of human effort.
What problems is the product solving and how is that benefiting you?
The dashboard is very much accurate. Navigation on the platform is easy and I can easily find the tools and programs very easily because of the modern dashboard. Another great feature, the platform can automatically deal with the complex programs and steps on its own with the use of intelligent bots. There is a lot of course material and how-to guides to easily understand the platform and use it according to the situation. It also has one of the best support staff in the world. Always available for queries. Listen to the problem attentively, provide the best possible solution on the go if it is available otherwise respond after some time with a workable solution that helps a lot in solving the problem.
Recommendations to others considering the product:
Automation anywhere is happen to be a savior for me. I am very much satisfied with their experienced bots. The platform has all the features needed to be the best in this niche. The support staff is also great and working professionally. Definitely, recommend this to other businesses to use for best managing of business operations.
Automation 360 is fantastic
What do you like best about the product?
Control Room and Cloud possibilities @ AA2019, newly called Automation 360, are fantastic.
What do you dislike about the product?
There are still some adjustments needed from packages that still not so good since version 2011. But they are keeping getting better daily. It also requires more updates.
What problems is the product solving and how is that benefiting you?
Tax automations, logistical and financial automations. The gains are being in speed and assertiveness of data and deliveries.
Recommendations to others considering the product:
It is not a no code platform and needs, in many cases, database knowledge for better configuration, usage and speed. Also, knowledge of some programming languages is mandatory.
simple and robust tool for large projects, great cost-benefit
What do you like best about the product?
Code style programming, easy construction and implementation and good compatibility with excel, VBScript and SAP.
What do you dislike about the product?
Stream viewing is not very favorable for view.
What problems is the product solving and how is that benefiting you?
Solved many problems with spreadsheet and SAP, elementary and easy to work.
Best automation tool I've ever worked with.
What do you like best about the product?
Interaction with SAP, Excel, and the ability to integrate languages into daily needs.
What do you dislike about the product?
Debug in the tool. I usually debug using a message box.
What problems is the product solving and how is that benefiting you?
Automate various processes, with SAP, Excel, email sending, logs among others. The tool is quite intuitive and very dynamic, and even those who do not have much experience with automation can use it easily.
great rpa tool, friendly interface
What do you like best about the product?
The possibility of integrating other languages such as javascript, python, VBS, and the use of dll for more specific actions.
What do you dislike about the product?
There are still some bugs during use, but they are usually fixed in the following versions. The fact that variable number only accepts an integer and not float. License cost is on a high note. I miss some native activities(Excel)
What problems is the product solving and how is that benefiting you?
I use it to create automation on clients, reducing the users' repetitive actions and allowing them to focus on what is important.
A very nice and easy to use tool
What do you like best about the product?
As a user of AA v11 and A360, I could see great implementations of one to another. Integration of other languages in A360 was one of the best. Besides, the range of variable types and how to manipulate them was an incredible improvement. The way to organize the code is also better than in the v11 version, we can separate it by steps and this, without a doubt, makes it easier, especially when some kind of maintenance is needed.
What do you dislike about the product?
The way to call some function in JS or VBS on A360 is a bit confusing. I have not found any more in-depth explanation as to how to do it. Furthermore, the connection to the database was not very successful either, as it did not have more in-depth explanations in the documentation. I needed to make a connection with DB2 and so far no solution has been given to me, I needed to change the base for not having been successful in other attempts.
What problems is the product solving and how is that benefiting you?
Automation of legacy systems. Government websites. Connection to database and spreadsheets as database. API Rest. Citrix environment, SAP, etc. Several projects were implemented with the tool. Bringing greater gain to the customer, both financially and in terms of time. Enabling the best use of your workforce for more logical tasks while the robot performs repetitive ones.
Recommendations to others considering the product:
The tool per se is good and easy to use. Control Room has some peculiarities. However, with experience in its use, things become easier. What is not very good is the documentation of both versions, as everything is very superficial.
BPM process automation
What do you like best about the product?
The inherent drag and drop process designer which is very similar to Microsoft Visio and other tools give an immense confidence to design processes and run complex rules also.
What do you dislike about the product?
The reporting tool is not very user friendly and needs more refinement in terms of segregation of data and validation in drag and drop fashion. Also, co authoring is still not available as in case of IBM
What problems is the product solving and how is that benefiting you?
Automating long running processes with integration with many OTT channels like WhatsApp is very much required
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