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Reviews from AWS customer

35 AWS reviews

External reviews

5,704 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Financial Services

A BOT Next Door for customers

  • May 31, 2021
  • Review provided by G2

What do you like best about the product?
Very user friendly for developers & for business users to manage BOTs . Also - AA provide wide range of functionalities which helps developer to achieve completion faster. Their recent version A360 gives more access to functionalities for various projects
What do you dislike about the product?
Machine learning and NLP should be associated along with the product
What problems is the product solving and how is that benefiting you?
UI Automation , Database validation
Recommendations to others considering the product:
I will strongly recommend Automation Anywhere as it helps to easily implement BOTs in any organization. Non technical expertise can also user AA to develop and deploy bots in short span of time. in terms of BOT management & execution is at ease. The distinctive feature AA has - they comply to all audit requirements and robust product implementation at customer place in short span of time. AA Support ensures to address queries with 24 hours of ticket been raised. CSM & Account managers are constantly in touch to know if there are any pain areaas to address by AA and help us to address them in their forthcoming enhancement. THis helped us to be more active with Automation anywhere in BOT development and scaling up of bots. BOT insight provides larger view on BOT utilization and ROI .AA as a product is reliable in terms of security aspect and project implememtation. They also ensure to support us running scripts using AA console. AA has been supportive to their customers and scale up BOTs to its customers.


    G J.

Need Automation...Automation Anywhere Everywhere !!

  • May 31, 2021
  • Review provided by G2

What do you like best about the product?
AA offers IQ Bot. Security features I.e. Locker is good
What do you dislike about the product?
Not a dislike.. Good to have frature - Test Auyomation for CI/CD
What problems is the product solving and how is that benefiting you?
Single Automation have saved 1M
Recommendations to others considering the product:
BOT Developmemt time is lesser. So one can consider AA.


    Ganesh K.

RPA - simplifes our day to day tasks and must to learn .

  • May 31, 2021
  • Review provided by G2

What do you like best about the product?
We can manage many repetitive simpler tasks to save time
What do you dislike about the product?
Understanding RPA architecure is some how difficult,but after reading it seems to be okay
What problems is the product solving and how is that benefiting you?
My Day to day regular tasks are scheduled


    Sanket K.

One f the best, easiest tool to automate task, increase profitability , intelligence of the business

  • May 31, 2021
  • Review provided by G2

What do you like best about the product?
Simple drag and drop options.
No need to have any programming language.
So many learning courses available on learning portal easy to understand.
Also having community edition to do hands on is very helpful for the person who is new to tool. For partner companines providing free advanced automation certification.
Flawless installation process, a good amount of documentaion is available on the website.
Tool has one of the largest community forum to discuss the difficluties faced during the work. Apt response from the AA support team for the queries raised or tickets raised on the website or AA portal.
There are so many pre-built bots on the bot store which one can download and start using it in our process. Documentation present for prebuilt bot to use in our process which we are automaing.
Having the feature of bot insights & analytics helped to understnad , increase the profitability of the processes .
One of the most interactive, self paced courses available on learning portal to understand the working and usage of the tool and its various features.
Constant mailers from AA with the customers for the progress which AA is making in the tool also letting us know the new work that is happening onthe tool.
With the introduction of IQ bot we have added advantage of intelligence with which we can match the expectation of our client & as we are client support providing company this feature not only helped us but also helped client this helped us to get more business from the client and we were able to win the trust of our client.
What do you dislike about the product?
Nothing much to dislike. Its greate that AA is evolving day by day & looking forward to add more fetures inthe tool.
What problems is the product solving and how is that benefiting you?
Now I have more time to learn new things as I have automated most of my daily mundane tasks and able to help my business by including intelligence in the automation, which is increasing profits for my clients
Recommendations to others considering the product:
A must-have tool to learn & suggest to a client who can invest in such a good tool so that in the time of the pandemic, a business will continue


    ABHIJEET B.

Automation for everyone

  • May 31, 2021
  • Review provided by G2

What do you like best about the product?
It started a couple of years back when I was debugging a mainframe code; a guy came next to me and showed a small demo on mainframe automation through AA. In a couple of minutes, I could build a use case independently, and from then till now, it's an endless journey.
What do you dislike about the product?
The new version gives us a platform to automate many things, nothing to dislike as such. Something more robustness can be added to object cloning c mmand.
What problems is the product solving and how is that benefiting you?
Benefits are in millions from an organization's perspective. Starting from creating daily reports, activating new user accounts, deactivating older ones, generating invoices for orders, automating use cases based on Sap, Oracle, Salesforce, mainframe, Citrix based, web-based, PDF excels, etc.


    RAVI S.

AI Interface has made days easier in both customer and End user point of view

  • May 31, 2021
  • Review provided by G2

What do you like best about the product?
A2019 and Forms which made a creative change in the tool and the solution point of view.
What do you dislike about the product?
Performs slow when compare to other tools and High Cost, agreed best products have high cost.
What problems is the product solving and how is that benefiting you?
Most of the Problems can be solved in any sector related to software when human making mistakes which increases the productivity to the end user.


    Sowmya N.

Interesting Subject

  • May 31, 2021
  • Review provided by G2

What do you like best about the product?
Options to run the bot multiple times for different set of data.
What do you dislike about the product?
Slowness in Trial version launcing control tower, publishing to control tower.
What problems is the product solving and how is that benefiting you?
I just used it for learning. But I felt it is going to be userful in many aspects like API testing, PDF testing and even using excel and filling any UI with multiple set of data. decision making and routing the transactions accordingly.


    Verified User in Computer & Network Security

Automation Anywhere - Simply Smart, Intelligent and Faster With Proven Accuracy

  • May 20, 2021
  • Review provided by G2

What do you like best about the product?
Completely time-saving along with accuracy leads to the preferred choice. The saved time can be utilised to perform the other task which may actually required bandwidth. This solution is for every industry from retail to insurance and maufacturing to distribution or logistics.
What do you dislike about the product?
Nothing like dislike in this but the thing is, it depends upon intelligence performed upon AI, and if the inputs are not accurate, then the result will differ from the actual.
What problems is the product solving and how is that benefiting you?
Robotic Process Automation (RPA) can solve for Small to Medium sized Businesses, which are widely known like productivity improvements, reduce mistakes and improve compliance, improve customer & employee Experience.Robotic Process Automation (RPA) is a kind of technology that allows a software program to execute repetitive tasks while using other software. It enables users to set up their own rules and conditions. Software can then register those actions and repeat them indefinitely when specific conditions are triggered.Although this can provide useful assistance to white-collar workers who perform business processes, it’s something far from a human contribution in the workplace, representing a deterministic form of business process management.
Recommendations to others considering the product:
The idea is to automate the day-to-day activities with the automated tool and save time. saved time can be utilised to do other productive tasks, which increase the productivity and optimum utilization of available resources, which also affect the ROI.


    Financial Services

Great Solution For Every Companies

  • May 19, 2021
  • Review provided by G2

What do you like best about the product?
The BOTs are beneficial to handle our business environment - like Accounts, Databases, Quotation preparation without delay.
What do you dislike about the product?
The BOTs need updates for more business solution
What problems is the product solving and how is that benefiting you?
Using Bots - i have solved quotation preparation for more products for our business purpose
Recommendations to others considering the product:
The best solution for business companies to automate there day to day work.


    Sayanta B.

An amazing automation tool

  • May 13, 2021
  • Review provided by G2

What do you like best about the product?
Robotic Process Automation tool is one of the best automation performing tool out there. It has a lot of features and is very user-friendly. It helps users to get the required process done within a short period of time.
What do you dislike about the product?
There is nothing that I dislike about this software because it is one of the best in the market.
What problems is the product solving and how is that benefiting you?
Through RPA or Robotic Process Automation we have applied automation technology in many manual works and the labour intensity has reduced and now workers can easily do the tasks with the help of automation.
Recommendations to others considering the product:
I really recommend everyone to use Robotic Automation Anywhere.