Agentic Process Automation System (Now Certified for WorkSpaces)
Automation Anywhere, Inc.External reviews
5,687 reviews
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External reviews are not included in the AWS star rating for the product.
Automation 360 is fantastic
What do you like best about the product?
Control Room and Cloud possibilities @ AA2019, newly called Automation 360, are fantastic.
What do you dislike about the product?
There are still some adjustments needed from packages that still not so good since version 2011. But they are keeping getting better daily. It also requires more updates.
What problems is the product solving and how is that benefiting you?
Tax automations, logistical and financial automations. The gains are being in speed and assertiveness of data and deliveries.
Recommendations to others considering the product:
It is not a no code platform and needs, in many cases, database knowledge for better configuration, usage and speed. Also, knowledge of some programming languages is mandatory.
simple and robust tool for large projects, great cost-benefit
What do you like best about the product?
Code style programming, easy construction and implementation and good compatibility with excel, VBScript and SAP.
What do you dislike about the product?
Stream viewing is not very favorable for view.
What problems is the product solving and how is that benefiting you?
Solved many problems with spreadsheet and SAP, elementary and easy to work.
The best automation tool I have ever worked with.
What do you like best about the product?
Interaction with SAP, Excel, and the ability to integrate languages into daily needs.
What do you dislike about the product?
I usually debug using a message box.
What problems is the product solving and how is that benefiting you?
Automate various processes with SAP, Excel, email sending, logs, among others. The tool is quite intuitive and very dynamic, and even those without much experience with automation can use it easily.
great rpa tool, friendly interface
What do you like best about the product?
The possibility of integrating other languages such as javascript, python, VBS, and the use of dll for more specific actions.
What do you dislike about the product?
There are still some bugs during use, but they are usually fixed in the following versions. The fact that variable number only accepts an integer and not float. License cost is on a high note. I miss some native activities(Excel)
What problems is the product solving and how is that benefiting you?
I use it to create automation on clients, reducing the users' repetitive actions and allowing them to focus on what is important.
A very nice and easy to use tool
What do you like best about the product?
As a user of AA v11 and A360, I could see great implementations of one to another. Integration of other languages in A360 was one of the best. Besides, the range of variable types and how to manipulate them was an incredible improvement. The way to organize the code is also better than in the v11 version, we can separate it by steps and this, without a doubt, makes it easier, especially when some kind of maintenance is needed.
What do you dislike about the product?
The way to call some function in JS or VBS on A360 is a bit confusing. I have not found any more in-depth explanation as to how to do it. Furthermore, the connection to the database was not very successful either, as it did not have more in-depth explanations in the documentation. I needed to make a connection with DB2 and so far no solution has been given to me, I needed to change the base for not having been successful in other attempts.
What problems is the product solving and how is that benefiting you?
Automation of legacy systems. Government websites. Connection to database and spreadsheets as database. API Rest. Citrix environment, SAP, etc. Several projects were implemented with the tool. Bringing greater gain to the customer, both financially and in terms of time. Enabling the best use of your workforce for more logical tasks while the robot performs repetitive ones.
Recommendations to others considering the product:
The tool per se is good and easy to use. Control Room has some peculiarities. However, with experience in its use, things become easier. What is not very good is the documentation of both versions, as everything is very superficial.
BPM process automation
What do you like best about the product?
The inherent drag and drop process designer which is very similar to Microsoft Visio and other tools give an immense confidence to design processes and run complex rules also.
What do you dislike about the product?
The reporting tool is not very user friendly and needs more refinement in terms of segregation of data and validation in drag and drop fashion. Also, co authoring is still not available as in case of IBM
What problems is the product solving and how is that benefiting you?
Automating long running processes with integration with many OTT channels like WhatsApp is very much required
Building robots to perform tasks on their own is amazing how this technology works.
What do you like best about the product?
The feature that I like are its integration with third-party application is the most outstanding function in this famous RPA, in general, I like many things its dark and clear interface in rom control, the construction of the bot and especially its way to automate, also support as it helped us at the beginning, and also the emails we constantly received with courses and very good information that helped us to understand much more of how it worked.
What do you dislike about the product?
Periodic updates often come with errors in the workflow; this is a problem that needs to be addressed and fixed.
What problems is the product solving and how is that benefiting you?
We were able to automate tasks and save time and effort, and that is excellent; and it was also very good that we learned how to build any manual process using RPA technology.
Recommendations to others considering the product:
It's easy to use, it's a good learning path, and with lots of documentation, you can really achieve your goals with this tool.
Best automation and process orchestration software
What do you like best about the product?
The process and task management with the ease of integration with even any BPM platform or any OTT channels also which are used promonently to build chatbots these days.
What do you dislike about the product?
The platform doesn't have pay per use costing which increases one time capex investment and also docker maintenance becomes an issue in long run.
What problems is the product solving and how is that benefiting you?
I am able to automate any adhoc processes using this tool with great efficiency and result driven ROI matrix. The problem of getting all processes under one domain and not allowing silos is also greatly managed by the tool. Also, AI automation allows to increase customer engagement at more greater pace
Telecom Automation of processes
What do you like best about the product?
The kind of OCR automation to extract useful information form KYC documents and reducing manual error is great and also the reporting capabilities are up to mark.
What do you dislike about the product?
The cost factor and the difficulty in integration with third party adaptors especially with legacy systems within the organisation.
What problems is the product solving and how is that benefiting you?
We are making all internall processes digital with all prerequisites followed.
BPM and RPA processes automation
What do you like best about the product?
The RPA streamlines the existing BPM processes with help of robust designer and reporting capabailities. It also gives a good ROI and clear KPI matrix to all stakeholders in the organisation
What do you dislike about the product?
The tool is a bit expensive as the business model is based on number of users and not on actual scope. Other tools like UiPath are well suited for startups but automation anywhere is most preferred in big companies
What problems is the product solving and how is that benefiting you?
The adhoc processes which can be easily automated with reduction in FTE and less integration hassle are the problems being solved currently. Also, multi dimensional reports are good to have for organisation view for each role based users.
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